# ePayco Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ePayco Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/265993/ePayco

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# 

 ePayco Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ePayco

## What is ePayco?

ePayco is a technology company that allows people, companies and institutions to simplify and scale both their models and operations with a robust payment ecosystem. ePayco solutions power more than 130,000 companies and more than 7.5 million users, processing secure payments. ePayco operates with the main payment networks and financial institutions. Certified in the PCI DSS level 1 standard, with operations in Colombia and very soon in Peru, Mexico and Ecuador.

## What is ePayco used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

COP1

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ePayco?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://epayco.com/&name=ePayco)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ePayco

4.2 (6)

VS.

[4.6 (3,336)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

COP1

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (6)

Ease Of Use

4.5 (26,374)

Value For Money

3.8 (6)

Value For Money

4.3 (20,230)

Customer Service

4.3 (6)

Customer Service

4.2 (20,485)

## ePayco alternatives

[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/265993/ePayco/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Security

4.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Mobile Payments

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Online Payments

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Payment Fraud Prevention

4.2 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Payment Processing

4.4 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Debit/Credit Card Processing

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

ePayco 39 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Track and manage adherence to policies for any service, product, process, or supplier

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Digitally sign online documents

Identify and prevent suspicious activity

Transactions that typically involve face-to-face interactions between the payer and the payee

Creation, processing, verification, and execution of invoices till the payment is made

Clients can submit payments via mobile devices

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Accept, record, and reconcile financial transactions

Reconcile payments with corresponding invoices or orders for accounting purposes

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.3 (6)

4.3

Based on 6 reviews

## Pricing

Value for money

3.8 (6)

Free Trial

Basic

COP1.00

Usage Based,Per Month

Value for money

3.8 (6)

3.8

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6)

4.3

Based on 6 reviews

## User reviews

Overall rating

4.2

Based on 6 reviews

Filter by rating

5(3)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NA

natalia andrea n.

comercial

Design

### "Seguridad en los pagos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2024

Los pagos se realizan de manera rápida y sencilla, los datos están seguros, no presenta fallas como otras entidades.

Pros

Brinda seguridad al momento de realizar pagos, brinda soporte de manera rápida cuando se presenta algún error.

Cons

Hasta el momento solo he presentado fallas que no dependen de epayco, son mas fallas de red, todo ha funcionado muy bien

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

samir b.

dir comercial

Government Administration

### "costoso"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

December 13, 2022

es bueno pero muy costoso

Pros

es facil de manejable es amigable con el cliente es personalizado

Cons

que es mu costoso no manejan buenas tarifas

Reasons for choosing ePayco

por su interaccion con el usuario

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Diana Carolina H.

Gerente

Information Technology and Services

### "Gracias"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2022

En terminos generales ha sido excelente

Pros

Porque tiene excelente solporte, siempre envuentro respuestas cuando necesito algo. Son muy serviciales desde mi asesor comercial hasta las personas de soporte tecnico y tecnologia

Cons

No tengo contras hasta el momentos, lo que he necesitado siempre lo he optenido

Reasons for choosing ePayco

porque siento que tiene mayor respaldo, el soporte fue inmediato desde el primer momento, porque tiene trayectoria y clientes importantes de altas transacciones

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Diana Cristina R.

Directora Omnicanal

Food & Beverages

### "experiencia epayco"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 7, 2022

Pros

es muy funcional, tiene varias opciones de pago

Cons

el sistema antifraude no esta bien diseñado

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Alexander T.

Ceo Fundador

Information Technology and Services

### "Fundamental"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

Puedo resumir diciendo que las filas de miles de personas en la puerta de nuestro cliente o en bancos, se redujo a prácticamente nada.

Pros

La integración que realizamos y como lo enlazamos a múltiples procesos que ofrecemos, elevo sustancialmente la calidad de nuestro producto.

Cons

Hubo un momento que quedamos en limbo con la validación de datos en la apertura de la cuenta para un cliente que solicitaba pasar del modelo agregador al Gateway, pero situación que una vez puesta en contexto, tubo solución rápidamente

Alternatives considered

[PayU](https://www.capterra.com/p/201075/PayU/)

Reasons for choosing ePayco

Como desarrollador para mi es vital el soporte técnico y que me ayudaran a realizar la implementación un día cualquiera a las 11 de la noche, lo fue todo para mi.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nestor Alfonso C.

Gerente IT

Marketing and Advertising

### "Pasarela de pagos Epayco"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 17, 2022

En general mi experiencia ha sido buena. Hay cosas por mejorar como que no rechacen tantos pagos desde el exterior.

Pros

Es una plataforma fácil de implementar y de configurar. Acepta muchos medios de pago. En cuanto a comisiones por procesamiento es casi igual que cualquier otra pasarela de pagos.

Cons

Rechaza muchos pagos desde el exterior. Siempre tratan de comunicarse con el pagador y esto resulta a veces muy demorado para recibir un pago.

Alternatives considered

[PayU](https://www.capterra.com/p/201075/PayU/)

[Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reasons for choosing ePayco

Por su fácil implementación. Pero el mayor diferencial fue el servicio al cliente, es muy rápido y oportuno. Siempre hay un agente conectado al chat. Si pides un ticket de soporte igual se gestionan de manera rápida.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)