--- title: "ePayco Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ePayco Software - reviews, pricing plans, popular comparisons to other Mobility products and more." source_url: "https://www.capterra.com/p/265993/ePayco/" page_type: "product" language: "en" --- # ePayco Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ePayco ## What is ePayco? ePayco is a technology company that allows people, companies and institutions to simplify and scale both their models and operations with a robust payment ecosystem. ePayco solutions power more than 130,000 companies and more than 7.5 million users, processing secure payments. ePayco operates with the main payment networks and financial institutions. Certified in the PCI DSS level 1 standard, with operations in Colombia and very soon in Peru, Mexico and Ecuador. ## What is ePayco used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Mobility](https://www.capterra.com/mobility-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price COP1 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ePayco?[Manage this product listing](https://www.g2.com/products/verizon-wireless-private-network/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ePayco 4.2 (6) VS. [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price COP1 Usage Based, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.6 (26,641) Value For Money 3.8 (6) Value For Money 4.5 (20,480) Customer Service 4.3 (6) Customer Service 4.7 (20,738) ## ePayco alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/265993/ePayco/alternatives/) ## FAQs about ePayco Overview ### What company size and specific industries is ePayco built for? ePayco is designed for companies in Colombia across a range of business models, particularly organizations that need payment and financial solutions. The description does not specify a particular company size or industry, so it appears to fit businesses of various sizes operating in different sectors. Features and Usability ### What are the key features of ePayco? ePayco offers payment processing for ACH, credit card, debit card, online, mobile, and in-person transactions, plus recurring and partial payments. Core billing features include invoicing, invoice processing, receipt management, and payment reconciliation. It also includes fraud detection, PCI compliance, reporting and analytics, transaction monitoring, and third-party integrations. Getting Started and Support ### What training and onboarding options does ePayco offer? ePayco provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced review and setup. Getting Started and Support ### What customer support options does ePayco offer? ePayco provides email/help desk support, a FAQ/forum, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback about support experience is available in the catalog data, so support quality, response speed, and helpfulness cannot be described here. ## Features AI summary Based on 17,640 Mobility reviews Capterra data shows that buyers of Payment Processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) ePayco supports all three features buyers rate highest: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect transaction information, accept payments through digital channels, and manage payment activity from mobile devices, allowing teams to process payments more efficiently and serve customers with greater convenience. Data Security 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Payment Fraud Prevention 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Mobile Payments 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Payment Processing 4.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions ePayco 43 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Signature: Digitally sign online documents - Fraud Detection: Identify and prevent suspicious activity - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 3.8 (6) Free Trial Basic COP1.00 Usage Based,Per Month Value for money 3.8 (6) 3.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(3) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent NA natalia andrea N. comercial Design ### "Seguridad en los pagos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2024 Los pagos se realizan de manera rápida y sencilla, los datos están seguros, no presenta fallas como otras entidades. Pros Brinda seguridad al momento de realizar pagos, brinda soporte de manera rápida cuando se presenta algún error. Cons Hasta el momento solo he presentado fallas que no dependen de epayco, son mas fallas de red, todo ha funcionado muy bien Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB samir B. dir comercial Government Administration ### "costoso" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 13, 2022 es bueno pero muy costoso Pros es facil de manejable es amigable con el cliente es personalizado Cons que es mu costoso no manejan buenas tarifas Reasons for choosing ePayco por su interaccion con el usuario Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Diana Carolina H. Gerente Information Technology and Services ### "Gracias" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2022 En terminos generales ha sido excelente Pros Porque tiene excelente solporte, siempre envuentro respuestas cuando necesito algo. Son muy serviciales desde mi asesor comercial hasta las personas de soporte tecnico y tecnologia Cons No tengo contras hasta el momentos, lo que he necesitado siempre lo he optenido Reasons for choosing ePayco porque siento que tiene mayor respaldo, el soporte fue inmediato desde el primer momento, porque tiene trayectoria y clientes importantes de altas transacciones Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Diana Cristina R. Directora Omnicanal Food & Beverages ### "experiencia epayco" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 7, 2022 Pros es muy funcional, tiene varias opciones de pago Cons el sistema antifraude no esta bien diseñado Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AT Alexander T. Ceo Fundador Information Technology and Services ### "Fundamental" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Puedo resumir diciendo que las filas de miles de personas en la puerta de nuestro cliente o en bancos, se redujo a prácticamente nada. Pros La integración que realizamos y como lo enlazamos a múltiples procesos que ofrecemos, elevo sustancialmente la calidad de nuestro producto. Cons Hubo un momento que quedamos en limbo con la validación de datos en la apertura de la cuenta para un cliente que solicitaba pasar del modelo agregador al Gateway, pero situación que una vez puesta en contexto, tubo solución rápidamente Alternatives considered [PayU](https://www.capterra.com/p/201075/PayU/) Reasons for choosing ePayco Como desarrollador para mi es vital el soporte técnico y que me ayudaran a realizar la implementación un día cualquiera a las 11 de la noche, lo fue todo para mi. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nestor Alfonso C. Gerente IT Marketing and Advertising ### "Pasarela de pagos Epayco" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 17, 2022 En general mi experiencia ha sido buena. Hay cosas por mejorar como que no rechacen tantos pagos desde el exterior. Pros Es una plataforma fácil de implementar y de configurar. Acepta muchos medios de pago. En cuanto a comisiones por procesamiento es casi igual que cualquier otra pasarela de pagos. Cons Rechaza muchos pagos desde el exterior. Siempre tratan de comunicarse con el pagador y esto resulta a veces muy demorado para recibir un pago. Alternatives considered [PayU](https://www.capterra.com/p/201075/PayU/) [Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/) [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing ePayco Por su fácil implementación. Pero el mayor diferencial fue el servicio al cliente, es muy rápido y oportuno. Siempre hay un agente conectado al chat. Si pides un ticket de soporte igual se gestionan de manera rápida. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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