--- title: "Included Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Included Software - reviews, pricing plans, popular comparisons to other HR Analytics products and more." source_url: "https://www.capterra.com/p/265994/Includedai/" page_type: "product" language: "en" --- # Included Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Included ## What is Included? Included revolutionizes people analytics by leveraging advanced generative AI to deliver actionable insights across the organization. Included weaves together data from key HR systems (ATS, HRIS, etc.) to simplify complex data challenges, enabling people teams to transition to strategic, data-driven decision-making. Our platform excels in Talent Acquisition & Recruitment, Employee Performance & Productivity, Retention & Turnover, and Employee Engagement, empowering leaders across the business with the insights needed to make informed decisions quickly and efficiently. With Included, organizations can standardize their analytics approach while maintaining the flexibility to meet unique business needs. Future proof your HR operations and ensure that your team has the tools they need to navigate the complexities of workforce management with confidence. Included is more than just an analytics tool; it’s a strategic partner in unlocking the full potential of your people data. ## What is Included used for? [HR Analytics](https://www.capterra.com/hr-analytics-software/)[DEI (Diversity, Equity & Inclusion)](https://www.capterra.com/dei-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Included Overview Updated September 2026 AI summary Included delivers HR analytics and DEI solutions for midsize and enterprise organizations seeking greater insight into workforce trends and talent processes. With features such as a metrics library, dashboards, recruitment and talent management, and trend analysis, it supports data-driven decisions. Generative AI and predictive modeling capabilities set it apart, and it is available across web, cloud, Mac, and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Included 4.7 (3) VS. [5.0 (10)](https://www.capterra.com/p/10007123/CultureAlly/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 5.0 (10) Value For Money 5.0 (2) Value For Money 5.0 (9) Customer Service 5.0 (3) Customer Service 4.8 (9) ## Included alternatives [4.4 (29)](https://www.capterra.com/p/197413/Circa/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (16)](https://www.capterra.com/p/159321/Diverst/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (124)](https://www.capterra.com/p/238945/Cooleaf/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/) [4.7 (342)](https://www.capterra.com/p/149069/Diligent-Boards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149069/Diligent-Boards/) ## FAQs about Included Overview ### What company size and specific industries is Included built for? Included is designed for mid-market and enterprise organizations, especially CHROs, HR leaders, HR teams, people analytics groups, talent acquisition teams, DEI teams, recruiting teams, and business leaders that need access and insights for workforce decisions. Features and Usability ### What are the key features of Included? Included offers applicant tracking, recruitment management, performance management, and talent management as core HR features. It also includes DEI assessment, diversity recruiting, benchmarking, and goal setting/tracking, plus reporting and analytics tools such as customizable reports, real-time reporting, dashboards, trend analysis, and data visualization. Integrations ### Which third-party tools and platforms does Included integrate with? Included integrates with BambooHR, ChartHop, Cornerstone, Culture Amp, Greenhouse, JazzHR, Jobvite, Lattice, Lever, Namely, Oracle PeopleSoft, Paylocity, Qualtrics LTI, Quantive StrategyAI, Rippling, Snowflake, UKG Pro, and Workday HCM. These integrations cover HR, recruiting, performance management, employee feedback, strategy, and workforce data platforms. Getting Started and Support ### What training and onboarding options does Included offer? Included provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided instruction, while documentation and videos offer self-paced reference materials for teams learning the product’s features and setup steps. Getting Started and Support ### What customer support options does Included offer? Included provides email/help desk support, an FAQ/forum, and a knowledge base. Support details are limited to these channels, with no reviewer feedback available to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,233 HR Analytics reviews Capterra reviewers highlight these as the features buyers care about most when choosing HR Analytics software: - **Employee Database** (**55%** of reviewers rated this feature as critical) - **Employee Management** (**50%**) - **Vacation/Leave Tracking** (**47%**) Included supports **Employee Database**, giving HR teams a central place to store and access employee records. However, it does not include **Employee Management** or **Vacation/Leave Tracking**. Instead, the product offers **Recruitment Management** (**45%**) and **Self Service Portal** (**43%**), which can still support key HR processes by helping businesses manage hiring activities and giving employees direct access to their own information and requests. These features help teams keep records organized, improve visibility across the workforce, and handle everyday HR tasks more efficiently. Employee Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Recruitment Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization Trend Analysis 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies and predict future performance Activity Dashboard 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Predictive Modeling 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Analyzing historical and current data and generating a model to help predict future outcomes. Talent Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Integrate with Talent Managment software to better track learners progress and training sessions Included 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Benchmarking: Compare key metrics for the business against prominent players in the industry - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - DEI Assessment: Measure and assess the performance of an organization based on key DEI factors - Diversity Recruiting: Hiring process that is free from biasedness - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Rippling](https://www.capterra.com/p/172127/Rippling/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ Lever](https://www.capterra.com/p/142452/Lever/)[ Jobvite](https://www.capterra.com/p/109268/Jobvite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Ankur S. Chief Technology Officer Financial Services ### "Great Insights for our biggest asset - our people!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2024 I'm generally a fan of included given it's the only tool I've used thus far that is able to get people insights quickly, efficiently and with right level of drilldowns and analysis to drive action. With the kind of visualization, drilldowns and insights we're able to get from Included, it's been a gamechanger for us to have more robust and actionable conversations about our people metrics and are actively used in our all hands, people QBRs and other analyses we do at the company and organizational levels. I'd like performance to get better, have more self-serve capabilities vs needing the team, and I'd evolve to a proactive AI enabled insights platform. Pros Clear Reports and Dashboards, with ability to drill down to validate/proofpoint. Good aggregation of different data points for our company to be able to drive corelations and insights for different factors. Overall positive and quick response from team to requests/changes Cons Continue investing in improved performance of load times as the reports and dashboards get more sophisticated. This has gotten better in the past few months but continue to improve self-serve for different needs without needing Included team's assistance - some of this is in the experience, some of it is documentation. Lastly, continue investing more in predictive/proactive insights that can drive action. Switched from [Velocity](https://www.capterra.com/p/206353/Velocity/) [ChartHop](https://www.capterra.com/p/201072/ChartHop/) [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Singular aggregation mechanism, clearer reporting and drilldowns, better response from team on changes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Talent Acquisition Financial Services ### "Included.ai Delivers People Insights" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2024 We've really enjoyed the partnership with the Included team and how they approach our business with curiosity and are quick to find potential solutions to the data problems we're trying to solve. Pros I love Included's Stories and how they take data and create insights. I also love how you can easily filter and drill down. It's integrated with our HRIS and provides real-time views for leaders to have informed discussions and take people-centered actions. Cons Given the amount of data and flexibility of the platform, it takes a bit of time to onboard to the tool and learn how to navigate and use it effectively. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IS Ivan S. TA Operations Lead Financial Services ### "Included.ai as a key partner to our continued business growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2024 Very positive. Love the dashboards and continued evolution of the business insights sections. Excited to continue leveraging and incorporating more feedback over time to build and scale further. Pros Extremely impactful experience when navigating sites such as the stories dashboard; simplistic view and ability to diagnose strengths / weaknesses with the business very easily. The overall platform is also constantly evolving as the team incorporates more feedback which allows for continuous improvements and positive development of the usability of the metrics. Cons Some of the specific custom reports are still a bit difficult to navigate to as you seek custom insights for our customers. Potential opportunity to build a library of custom reports that we can double click and then filter further as needed? Seeking ways to continue making this amazing tool self-service rather than relying on Included experts to help build out those custom reports. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.