---
title: "TrustCloud Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TrustCloud Software - reviews, pricing plans, popular comparisons to other Policy Management products and more."
source_url: "https://www.capterra.com/p/266032/Kintent/"
page_type: "product"
language: "en"
---

# 

 TrustCloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TrustCloud

## What is TrustCloud?

TrustCloud™ is an integrated Trust Assurance platform that helps companies automate compliance control verification, accelerate security, privacy and compliance audit readiness, use AI to answer security questionnaires in hours, and unlock sales delays by securely inviting customers to transparently view your security, privacy and trust program.

## What is TrustCloud used for?

[Compliance](https://www.capterra.com/compliance-software/)[GDPR Compliance](https://www.capterra.com/gdpr-compliance-software/)[Audit](https://www.capterra.com/audit-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$400

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrustCloud?[Manage this product listing](https://www.g2.com/products/trustcloud/claim_requests/new?auto=true)

## TrustCloud Overview

Updated September 2026

AI summary

TrustCloud enables organizations of all sizes to manage compliance, risk, and policy requirements through a cloud-based platform. It offers features such as audit management, incident tracking, access controls, and customizable reporting, with support for standards like GDPR, HIPAA, and ISO. Optional capabilities include API integrations, data visualization, and training management to address complex regulatory needs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrustCloud

4.0 (4)

VS.

[4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting Price

$400

Flat Rate, Per Month

Starting Price

$238

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (4)

Ease Of Use

4.5 (139)

Value For Money

4.3 (4)

Value For Money

4.6 (135)

Customer Service

4.5 (4)

Customer Service

4.5 (139)

## TrustCloud alternatives

[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about TrustCloud

Overview

### What company size and specific industries is TrustCloud built for?

TrustCloud is designed for businesses of all sizes, from startups and small companies to mid-market organizations and large enterprises. No specific industry focus is listed, so it appears suited to a broad range of sectors rather than a single vertical.

Features and Usability

### What are the key features of TrustCloud?

TrustCloud offers AI/Machine Learning, dashboards, and data security features for governance and compliance work. It includes audit management, audit trail, compliance management, risk assessment, incident management, and policy management, plus access controls, role-based permissions, workflow automation, reporting, and third-party integrations.

Integrations

### Which third-party tools and platforms does TrustCloud integrate with?

TrustCloud integrates with over 20 third-party tools and platforms, including AWS CloudFormation, AWS CloudTrail, AWS Config, AWS Lambda, Auth0, BambooHR, Bitbucket, CircleCI, Datadog, GitHub, GitLab, Google Drive, Google Cloud Storage, Greenhouse, and HubSpot CRM.

Getting Started and Support

### What training and onboarding options does TrustCloud offer?

TrustCloud provides live online sessions, webinars, documentation, and videos to support getting started. Live online sessions and webinars can guide setup and answer questions in real time, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Getting Started and Support

### What customer support options does TrustCloud offer?

TrustCloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response speed, helpfulness, or recurring frustrations cannot be stated here.

## Features

AI summary

Based on 4,313 Policy Management reviews

Capterra data shows that buyers of compliance software rank the following features as their top priorities:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

TrustCloud supports all three of the features reviewers value most: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor regulatory requirements, keep compliance records organized, and manage audits more efficiently, allowing teams to maintain readiness and reduce oversight gaps.

Compliance Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Audit Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Incident Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Compliance Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Policy Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

TrustCloud 56 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Policy Management: Create, manage, and track policies and procedures within an organization
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sensitive Data Identification: Identify sensitive or personal information collected from users
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.0 (4)

4.0

Based on 4 reviews

## Pricing

Value for money

4.3 (4)

Free Trial

Free Version

Basic

$400.00

Flat Rate,Per Month

Value for money

4.3 (4)

4.3

Based on 4 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (4)

4.5

Based on 4 reviews

## User reviews

Overall rating

4.0

Based on 4 reviews

Filter by rating

5(1)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BL

Bill L.

IT Admin

Legal Services

### "Looks like it is easy to use but it's not"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 10, 2025

I think as a user, it was easy to view stuff but as a inputer or contributor without an actually on boarding session, it was very hard to understand the merit of using the product outside of hitting your audits.

Pros

We were able to use Trustcloud to manage iso and vendors for security audits.

Cons

It was all online but sometimes complicated to use as there wasn't a whole lot of instructions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Joe D.

Program Manager, Risk Management

Computer Software

### "Customer Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 19, 2023

The team is receptive to feedback and easy to work with. They strive to provide a solid product even when it may not be in-scope for a current sprint or on the roadmap.

Pros

The features are easy to use once deployed and the team works quickly at resolving issues.

Cons

It would be beneficial to have the ability fully customize risk registers and their calculations instead of using a standard template.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Eduardo R.

CEO

Information Technology and Services

### "Excelente service and product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2022

Since we started working with Kintent, we've been pleasantly surprised. Especially for the great support team, and all the help we received from them. The product is clear, concise and easy to integrate with existing flows. Keep the good work!

Pros

\- Team help, great support- Ease of integration- Clarity of the main UX flow- Role separation

Cons

Some minor part of the UX can still be improved

Reasons for choosing TrustCloud

Specially for the support team expertise.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TK

Tyler K.

Reliability Engineer

Information Technology and Services

### "Kintent is a Great Tool Managing the Compliance Certification Process"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2022

It's been great to work with the team, they have been very helpful at on-boarding and helping us move towards continuous compliance. The core product functionality is in place and feature set is rapidly expanding. We really appreciate that they are willing to work with us and our needs.

Pros

The compliance controls list is comprehensive and helped us to scope the work that needs to be done to get our certifications.

Cons

The manual tests can be tedious, we are looking forward to more integrations.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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