# Pigeon Documents Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pigeon Documents Software - reviews, pricing plans, popular comparisons to other File Sharing products and more.

Source: https://www.capterra.com/p/266070/Pigeon/pricing

---

# 

 Pigeon Documents Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pigeon Documents

## What is Pigeon Documents?

Pigeon: File Transfer for Business. Pigeon is a state-of-the-art secure document sharing platform that allows businesses to easily transfer documents with clients. In just 3 clicks you can send an itemized checklist to a client's email so they know exactly which documents to submit. Your client can securely upload those documents without going through a clunky portal log-in and you can track the whole process from your dashboard. You can also send documents in a similarly secure and easy way.

## What is Pigeon Documents used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pigeon Documents

5.0 (18)

VS.

[4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$20

Per User, Per Month

Starting Price

$5.42

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (18)

Ease Of Use

4.3 (28,296)

Value For Money

5.0 (16)

Value For Money

4.3 (20,443)

Customer Service

5.0 (17)

Customer Service

4.3 (18,447)

## Pigeon Documents alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (94)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,420)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/266070/Pigeon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

5.0 (15)

13.33% of 15 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Access Controls/Permissions

5.0 (14)

21.43% of 14 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Encryption

5.0 (14)

21.43% of 14 reviewers that rated this feature as important or highly important

Convert data into a code for security

Collaboration Tools

5.0 (13)

15.38% of 13 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Drag & Drop

5.0 (13)

15.38% of 13 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Electronic Signature

5.0 (13)

15.38% of 13 reviewers that rated this feature as important or highly important

Digitally sign online documents

Pigeon Documents 33 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Convert data into a code for security

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Search for specific words or phrases within a document or database

Access software remotely via mobile devices

Notifications that are delivered to users as soon as an event occurs

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create, manage and track all task activities and progression

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (18)

5.0

Based on 18 reviews

## Pricing

Value for money

5.0 (16)

Free Trial

Free Version

Basic

$20.00

Per User,Per Month

Value for money

5.0 (16)

5.0

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (17)

5.0

Based on 17 reviews

## User reviews

Overall rating

5.0

Based on 18 reviews

Filter by rating

5(18)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director of Product Management

Computer Software

### "Clients love Pigeon!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2022

Pigeon has helped my business in a big way. I originally thought that a document collection platform might make my business a bit easier to manage, but it has done so much more than just that. Since I started using Pigeon, more clients come back and refer family and friends.The process of uploading documents used to be a burden for my cleints but it's easier now. I get a lot of feedback from clients that they're happy someone is finally making online security easy.

Pros

Pigeon is the easiest software to use. Makes requesting and sending documents fast. My business looks more professional because of custom branding

Cons

No Cons for me, it works great and I wish I had it earlier!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Mortgage Loan Broker

Real Estate

### "Amazing document collection tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2022

Pigeon is not too complicated and really easy to start using. Exchanging documents with clients shouldn't be complicated and Pigeon simplifies the process. 5 out 5 stars for me.

Pros

Organized dashboard ease of mind. Intuitive and easy to use and train employees on the software

Cons

It would be nice to have thumbnails and previews for the attachments when uploading documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Elan A.

Product Manager

Retail

### "3-click document collection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2022

I collect MANY documents from my clients. I used to have two assistants help with every step from creating lists of documents I need, to writing emails and following up when clients forget to upload documents, to organizing them once they are sent. Pigeon handles all of this for me now, and I couldn't be happier.

Pros

Truly 3-clicks to request documents. Includes reminder emails to my clients when they have outstanding documents. Branding

Cons

The checklists could use sections headers to differentiate between categories

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

MBA

Accounting

### "Faster and easier document collection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2022

After trying out many of the different document mangement platforms, I can confidently say that no tool makes it faster and easier to collect documents than Pigeon. Pigeon saves me at least 3-5 hours every week and also saves me many headaches. I would strongly recommend it to anyone interested in saving time while making their entire business process easier.

Pros

I spend way less time on document management because of templates. Auto-reminders help and look professional. The whole process is more organized because of tracking tools and their dashboard

Cons

Zero issues. I don't have any problems with the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Charles H.

Solution Architect

Computer Software

### "Easiest document management software to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2022

If you don't want to spend months learning and integrating a new product with your team, Pigeon is the tool for you. In addition to making the whole process more efficient, Pigeon is easy to learn and integrate with your team. The Pigeon team was very responsive to any questions we had and even lead a demo for the whole team answering our questions. Overall, I would strongly recommend this product.

Pros

The checklists help organize document collection. It is the most secure tool on the market. Amazing design.

Cons

We did not experience any setbacks with the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Danielle H.

Ph.D. Student

Higher Education

### "Pigeon gets the job done!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2022

Pigeon is a game-changer for businesses that need to collect documents and other information from clients. The process is way easier and more intuitive than things like Citrix ShareFile, Box and Dropbox. I strongly recommend Pigeon!

Pros

My logo and color schemes are on the requests which makes clients comfortable and helps with my branding. It takes me just 3 clicks to make requests at this point. No more writing up long emails with a link to my Dropbox! Pigeon's interface is very intuitive and easy to use for businesses and their clients

Cons

I couldn't figure out how to upload my contact list but I just sent it to them and they uploaded it for me. The team is very responsive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Financial Analyst

Computer Software

### "I recommend Pigeon for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 3, 2022

The first time I saw Pigeon's dashboard I felt a wave of relief. I can't believe other platforms don't have an organized dashboard like Pigeon. With the dashboard you can see every document request you've made and organize it by title, name, last update and its status. With just one scan you can confirm that you have all the documents you need from your clients, and which files are still outstanding. You can even see when clients read your email when you send files. A wonderful platform!

Pros

The dashboard relieves so much stress! I love knowing that my brand grows with every Pigeon request/send because of their custom branding feature. No more follow up emails (thanks to their auto-reminders)

Cons

No mobile app yet, but your clients can still upload documents from their phone so it's not really a problem

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Analyst

Media Production

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2022

If you're in the market for a document request and management platform, look no further. You won't find anything easier, more efficient and cheaper. Plus they give a month long free trial with each of their plans.

Pros

Custom branding tools looks great. I get notified when my clients open the files I send them. Bulk document requests and sends

Cons

Haven't come across anything yet. So far so good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Sam P.

Software Engineer

Financial Services

### "Easily worth the monthly fee"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2022

Other softwares of this quality cost my business way more each month. Pigeon helps my mid-sized business just as much and it doesn't cost an arm and a leg. If you just test their free trial, I'm sure you'll be a customer before you know it.

Pros

Clients understand exactly how to use it. Speeds up our process. Keeps clients in the loop with reminders and notifications

Cons

None - has everything I need, really no complaints

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mitchell S.

Digital Content Manager

Political Organization

### "A great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2022

Pigeon is a MUST HAVE for any client service business. Without easy, streamlined and secure document collection processes, documents can be forgotten, time gets wasted and running a business is more stressful. Moreover, clients respond positively to a professionalized process (especially one that emphasizes security and lets you highlight your business' brand). If you have fewer than 5 employees, it might not be necessary (depending on how many documents you collect). If you have more than 75 employees, you may already have a propriety internal tool built, but if you don't Pigeon probably makes more sense that spending hundreds of thousands of dollars on engineers. I have been completely satisfied with my purchase. The platform integrated seemlessly with our process after our one month free trial test.

Pros

Pigeon makes high level security EASY. Pigeon keeps me updated with email notifications. Pigeon helps build my brand

Cons

I don't think they have a Desktop Application or program

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/266070/Pigeon/reviews/)

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