---
title: "PrimeXBT Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is PrimeXBT the right Cryptocurrency Exchange solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/266072/Prime-XBT/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

PrimeXBT

5 (75)

[View alternatives](https://www.capterra.com/p/266072/Prime-XBT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of PrimeXBT

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

SM

Susan M

Business Development ManagerTransportation/Trucking/Railroad, 10,001+ employeesUsed the software for: Less than 6 months.

“PrimeXBT has an advanced trading system and displays efficient tools for analyses, this is really helpful for trading.“

February 18, 2024

RO

Ron Benlheo O

Freelance AccountingAccounting, Self-employedUsed the software for: 6-12 months.

“The fixed leverage is high for me, so it’s difficult sometimes to avoid significant losses.knowledge to use all the available tools.“

March 26, 2023

Cindy A

Front-end DeveloperComputer Software, Self-employedUsed the software for: 1-2 years.

“also the availability of advanced trading tools and features, such as charting capabilities and risk management options and the customer service as well , has also a big plus for me.“

June 29, 2023

Alexandra F

Customer supportComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months.

“Spreads on cryptos might often be higher than expected, which causes slippages“

March 23, 2023

Paquito O

Process ExecutiveInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months.

“These exceptional features combine to create a compelling and persuasive case for choosing Prime XBT as the go-to solution for businesses seeking a top-notch cryptocurrency exchange platform.“

July 21, 2023

CC

Christian C

N/AE-Learning, Self-employedUsed the software for: I used a free trial.

“Initially, I found it challenging to commence trading via the copy trading module.“

April 6, 2023

MM

Marie Joy M

Marketing Manager Automotive, 2 - 10 employeesUsed the software for: More than 2 years.

“With its powerful processor and ample RAM, tasks are completed swiftly and effortlessly. Whether I'm running multiple demanding applications simultaneously or engaging in resource-intensive activities like gaming or video editing, Prime XPT handles everything with ease.“

June 29, 2023

Chioma O

UserAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“You cannot trade primeXBT when you are in the US“

May 25, 2023

## Showing most helpful reviews

Showing 1-25 of 75 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Customer Success Manager  
Used the software for: Less than 1 year

### "Prime XBT is User-Friendly for beginners like me!"

June 30, 2023

5.0

PrimeXBT is a reputable and feature-rich crypto trading platform that caters to both new and experienced traders. Opening an account was hassle-free, it offers lower fees compared to other crypto exchanges, and its platform is very innovative for a seamless trading experience. I also like that they have 24/7 Customer Support and their chat agents are very knowledgeable and very friendly.

Pros

I really like Prime XBT's user-friendly interface. For someone who's fairly less than a year old in crypto trading, I feel that Prime XBT interface is really well-designed. I can even customize it which helps me execute trades smoothly. Also, it charges lower fees for cryptocurrency compared to other platforms. I also like their security measures which assure me my account is cyber attack-free.

Cons

So far, I have no complaints about my experience with Prime XBT.

Review Source

R

Reviewer  
Executive Operator  
Used the software for: 1-3 years

### "Streamlined trading with intuitive design."

March 31, 2023

5.0

I must say, I find the navigation and design of the PrimeXBT platform to be highly intuitive. However, it seems that the emphasis on user-friendliness may have come at the cost of technical advancements. Despite this, I am pleased with the trading conditions on offer.

Pros

This contemporary trading platform offers favorable terms and conditions, with responsive assistance available whenever necessary to provide guidance and support.

Cons

PrimeXBT may be considered too simplistic for professional traders due to the absence of advanced trading features and tools.

Review Source

R

Reviewer  
Crypto analytics  
Used the software for: Less than 1 year

### "Getting started with PrimeXBT's analytical tools "

May 25, 2023

5.0

At first, I could understand how to use the analytical tools available on PrimeXBT. The support manager recommended me to go the Analysis page and use the TradingView database. I can only click the Trade button and instantly get to the main terminal.

Pros

Easy-to-use trading platform with constant support from professionals customer support manager

Cons

No disadvantages, all is good, working fine

Review Source

R

Reviewer  
Customer Service Rep.  
Used the software for: 3-5 years

### "PrimeXBT's high leverage is an advantage for some traders"

June 25, 2023

5.0

Despite seeing several reviews expressing concerns about high leverage on PrimeXBT, I actually find it to be an advantage as it increases the potential for profits. However, I do understand that this trading style may not be for everyone. Luckily, PrimeXBT has announced the upcoming launch of an isolated account type that will cater to those who prefer a different approach.

Pros

PrimeXBT offers high leverage which can increase the potential for profits

Cons

Trading with high leverage on PrimeXBT may not be suitable for everyone

Review Source

R

Reviewer  
Front-end Developer  
Used the software for: 1-3 years

### "Testimonial from former prime XBT Trader"

June 30, 2023

5.0

As a trader for more than twoyears I appreciate the platform 's user friendly interface, extensive range of tradable assets, and the availability of leverage for margin trading which is very appealing for me. also the availability of advanced trading tools and features, such as charting capabilities and risk management options and the customer service as well , has also a big plus for me.

Pros

Prime XBT provides a powerful, intuitive, and user-friendly trading platform. It offers a wide variety of charts, indicators, and trading tools that help traders make well-informed decisions. also Deep liquidity is a feature of Prime XBT that enables traders to initiate and exit deals rapidly and at attractive pricing. In especially during times of severe market volatility, this guarantees effective order execution and reduces slippage.

Cons

I dont have negative experience using Prime XBT, primarily due to their exceptional customer service. However, one aspect that could be improved is the absence of an API

Review Source

R

Reviewer  
Director  
Used the software for: Less than 1 year

### "The beauty of Prime XBT"

August 3, 2023

5.0

Pros

I really like their transparency as well as their customer support.

Cons

They’re not available in some countries, they also don’t offer lending services and there’s a limit on direct cryptocurrency transfers.

Review Source

R

Reviewer  
User  
Used the software for: Less than 1 year

### "Review from a former prime XBT trader"

June 5, 2023

5.0

Last year I moved to the US. I wasn’t an active prime XBT trader. However, when I tried to log into my account from my new place. I found out it was impossible. Luckily the customer support appeared to quite professional to help me withdraw my previous earnings and close my trading account since it can no longer be available from my current place of residence.

Pros

Quick and professional customer support, easy to navigate platform, and transparent trading condition.

Cons

You cannot trade primeXBT when you are in the US

Review Source

R

Reviewer  
Process Executive  
Used the software for: Less than 1 year

### "An Industry-Leading Cryptocurrency Exchange Platform with Exceptional Efficiency and Global Appeal"

July 26, 2023

5.0

Prime XBT earns a five-star rating for its outstanding features, making it an exceptional choice for businesses looking for an effective cryptocurrency exchange solution.

Pros

Prime XBT stands out as an industry-leading platform, providing a remarkably efficient experience with its real-time data tracking, extensive cryptocurrency selection, unwavering security measures, cutting-edge trading tools, and seamless integration of global payment methods. These exceptional features combine to create a compelling and persuasive case for choosing Prime XBT as the go-to solution for businesses seeking a top-notch cryptocurrency exchange platform.

Cons

The platform could enhance its educational resources and expand its geographic availability.

Review Source

R

Reviewer  
Freelance  
Used the software for: Less than 1 year

### "PrimeXBT offers advanced copy trading"

June 5, 2023

5.0

PrimeXBT is one of the best crypto exchanges I have ever worked on. If it had the API, I would say that this is a perfect trading platform. Still, I enjoy using it very much.

Pros

Great conditions for cryptocurrency trading and exposure to other markets

Cons

I have no negative experience with using this platform because their customer service is excellent, except that they don't have an API.

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "The best crypto trading site by far "

August 1, 2023

5.0

I have been using Prime XBT for 4 months now and I must say it’s really been helping me a lot with making crypto trading easy and efficient. I opened an account and it was already running within a few minutes of starting, it was also easy to use the features on Prime XBT nothing complicated. So far my experience has been amazing I’m liking it.

Pros

I like that Prime XBT is easy to use I don’t have to struggle the interface is good and functions well without freezing or taking long to load. I also like that the exchange fees are not so high it’s something I can pay without complaining.

Cons

I have been using Prime XBT for the past 4 months and so far I can say I have not received any problems with it.

Review Source

R

Reviewer  
Não trabalho no local  
Used the software for: Less than 1 year

### "A melhor do mercado"

July 26, 2023

5.0

O PrimeXBT possui ferramentas e recursos inovadores, juntamente com condições de negociação favoráveis ​​que beneficia os traders.A forma de enviar e receber moedas são muito mais baratos comparado a outras plataformas.

Pros

A empresa Prime XBT mudou minha rotina, eles tem uma maneira barata de enviar moedas e recebê-las. O Prime XBT é realmente incrível porque a plataforma é muito segura, com suporte sempre a sua disposição.

Cons

Não tenho nenhuma crítica, a XBT é realmente incrível, me surpreendeu de várias formas positivas.

Review Source

Eulogia B.  
Docente universitario  
Used the software for: I used a free trial

### "Prime XBT una de las mejores plataformas de trading de criptomonedas"

December 20, 2022

5.0

En la actualidad, la plataforma es accesible en más de 150 países procesando aproximadamente USD 375 millones por día en promedio, y beneficiando con empleabilidad a una cantidad considerable de personas en sus respectivas oficinas

Pros

Lo más llamativo de la plataforma que es muy segura y es utilizada por expertos operadores de criptomonedas y una gran cantidad de recién llegados y principiantes de la industria. Posee tarifas decentes, es muy seguro, opera con múltiples criptomonedas, acepta depósito bien sea Tarjeta de Débito/Crédito, relativamente fácil de usar

Cons

La plataforma Prime XBT sólo admite un numero muy pequeños de las criptomonedas más "populares"del mercado.Tiene Restrinccion en paises importantes como Estados Unidos y Canadá

Review Source

R

Reviewer  
Technical Solutions Manager  
Used the software for: Less than 1 year

### "Innovating in the Crypto Space: Pioneers in utilizing cryptographic technology for more transparent and efficient services."

December 18, 2023

5.0

Una de las cosas que hace a PrimeXBT especial es el cuidado que la empresa tiene por sus empleados. Más allá de las tareas diarias y los proyectos a largo plazo, la empresa hace un esfuerzo consciente para asegurarse de que cada empleado tenga un equilibrio saludable entre el trabajo y su vida personal y reciba beneficios integrales y adecuados.

Pros

Las soluciones de criptomonedas de vanguardia que ofrecemos están diseñadas para ofrecer la máxima eficiencia y seguridad.

Cons

Durante importantes lanzamientos, las cosas pueden volverse intensas pero siempre salimos en la cima gracias a nuestro equipo unido y resistente.

Review Source

Ledys D.  
no tengo aun  
Used the software for: Less than 1 year

### "Potencia y Versatilidad"

August 3, 2023

5.0

La experiencia general con prime XBT ha sido muy positiva. El sitio web es fácil de usar y navegar, y el proceso de registro es rápido y sencillo. El servicio al cliente es muy receptivo y siempre están dispuestos a ayudar con cualquier pregunta o inquietud. La plataforma de trading es altamente intuitiva y ofrece una amplia gama de herramientas funciones, lo que permite a los usuarios operar de manera eficiente y efectiva. También se ofrecen numerosas opciones de instrumentos de trading, incluyendo criptomonedas, índices, materia primas. En resumen, la experiencia general con Prime XBT ha sido muy satisfactoria.

Pros

Las características mas destacada de prime XBT es su interfaz intuitiva y fácil de usar o la que mas me gusto de prime XBT que destaca entre usuario y la comunidad financia fueron el apalancamiento ya que les permite ampliar sus posiciones.

Cons

La única desventaja que tiene primeXBT es que solo esta disponible para cliente que no son residentes de Estados unidos y algunos otros países restringidos.

Review Source

eric nino A.  
Product Distributor  
Used the software for: I used a free trial

### "Cryptocurrency in the future!"

December 26, 2022

5.0

For me, in my personal use of this software, it can solve on how fast to convert cryptocurrencies.

Pros

I like it because the software is not limited to one feature but there is more that you do about in this software.

Cons

There is none that I can sight not to like about this software because it is useful not just for the company but also in personal use.

Review Source

R

Reviewer  
Ingeniero en telecomunicaciones  
Used the software for: Less than 1 year

### "Prime XBT ayuda a las pequeñas empresas "

August 17, 2023

5.0

Principalmente los problemas a la hora de vender y comprar criptos, anteriormente era un gran problema hasta que empecé a utilizar prime XBT

Pros

Que ayuda a los usuarios, no importa si eres principiante o profesional en el mundo del trading, la página ofrece muchas ayudas

Cons

El único punto negativo que recalcó es que en ocasiones el sitio web presenta fallas a nivel de conexión

Review Source

R

Reviewer  
operator  
Used the software for: 3-5 years

### "amateur"

August 16, 2023

5.0

no problems at all with prime xbt so far. im interested to envolve my cooperation with platform and take it seriously as much as possible.

Pros

user friendly and easy acces, 24h operational high volume high price action and liquidity low spreads

Cons

high risk of loosing coins.trust issues need more time education and speak freely about it in public

Review Source

Shannen Kyle Blu C.  
Small Business Owmer  
Used the software for: Less than 1 year

### "Best Wallet!!"

December 27, 2022

5.0

Pros

What I like the most is it is user-friendly. I always have a difficult time using other softwares in storing and exchanging cryptocurrencies but this one is the greatest.

Cons

I do not think that there is something to dislike in Prime XBT. So far, so good. One of the greatest crypto softwares ever!

Review Source

VR

Verified Reviewer  
Finance Controller  
Used the software for: I used a free trial

### "Finance Controller "

July 24, 2023

5.0

It was a fantastic experience. They have an extraordinary interface and its very friendly with all the people who don’t even know about the topic.

Pros

PrimeXBT is the best option for crypto trading platform because it offers lower fees compared to the another crypto exchanges. Also, the trading for Foreign Exchange is very competitive, they give you the option to trade and look the best opportunities in every currency pair.

Cons

So far, I have no dislikes about PrimXBT.

Review Source

Verified Reviewer  
Office Manager  
Used the software for: I used a free trial

### "Unique Options on Prime XBT"

May 25, 2023

5.0

I created a trading account because somebody said that it’s great to make passive income. I thought it offers advanced trading bots or algorithms. But later I discovered that passive income on PrimeXBT relates to copy trading. Well, it didn’t disappoint me because the Covesting module is a really advanced feature if you know how to set it up.

Pros

Very user friendly convesting copy trading feature.

Cons

Automated Bots or Algorithms aren’t available here.

Review Source

R

Reviewer  
administrative  
Used the software for: I used a free trial

### "This is the best cryptoexchange company"

June 29, 2023

5.0

I get many bonuses and my friend also gains from prime xbt. so i will spread prime but to everyone .

Pros

It's easy to use and everyone can use this because it's profitable for everyone.

Cons

There is no difficult button to use. because i am using it and i recommended it to evryone

Review Source

R

Reviewer  
Customer support  
Used the software for: Less than 1 year

### "Volatility spread on PrimeXBT"

March 24, 2023

5.0

My experience with PrimeXBT is rather positive, although I cannot say I enjoy it completely. Spread is a bit too volatile for me. I understand that this is because I trade crypto where bid and ask prices change on the fly, but still, I would like them to be lower.

Pros

PrimeXBT has one of the most responsive customer support teams I’ve ever worked with.

Cons

Spreads on cryptos might often be higher than expected, which causes slippages

Review Source

SU

Sanjay U.  
Software Engineer  
Used the software for: Less than 1 year

### ""Prime XBT - The Best in the market" "

January 4, 2023

5.0

Pros

This app certainly does precisely what it claims and that is rare in these types of apps. Exchange of crypto currency has become a major part in my life and prime XBT helps a newbie like me.Their wallet feature is a must try. The pricing which they offer is extremely attractive compared to what others charge.

Cons

There is certainly not a single reason why I will not recommend because it is just phenomenal. Everything works just perfectly thanks to their developers.

Review Source

Lilian W.  
Accountant  
Used the software for: Less than 1 year

### "I 100% recommend this software to my business colleagues and friends. "

January 4, 2023

5.0

Pros

It easily integrated into my business. It is honestly very easy to use. Anyone can use it.

Cons

There's nothing that I dislike yet, will review after some time but so far so good.

Review Source

Edith N M.  
Data entry clerk  
Used the software for: I used a free trial

### "Best Crypto currency exchange website"

July 24, 2023

5.0

Very good for newbies like myself. I didnt find any difficulty in navigating the website.

Pros

Fast execution, low spread, reliable support cutting edge tools, efficient indicators for analysis.

Cons

No electronic wallets to make my deposits

Review Source

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