# inBuild Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is inBuild the right Accounts Payable solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/266078/inBuild/reviews

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inBuild

4.7 (14)

[View alternatives](https://www.capterra.com/p/266078/inBuild/alternatives/)

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Last updated March 13th, 2026

# Reviews of inBuild

Ease of use

4.5

Customer Service

4.9

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Mckinzie C.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### "InBuild Review"

December 15, 2025

5.0

I love inBuild. It has worked really well for our company with all financial tools. With there was better folders for documents like Procore but it does the job

Pros

I like how easy it is to use and that AI is incorporated to make data transfers easier as well as shorten time spent on billing

Cons

I dislike how often the site lags and has issues. The team is generally quick to fix them but they still happen a lot

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

Procore was way to expensive considering we were not utilizing it to its full ability

Review Source

HS

Hayley S.  
Project Coordinator  
Construction  
Used the software for: 1-2 years

### "General Contracts golden egg to financial management for projects"

December 13, 2023

5.0

AMAZING! This is a user friendly software and has a great integration with QBO. The team within Inbuild is constantly developing the software to fit the needs of its users. Their support staff is wonderful and always helpful! There is honestly no better budget tracking, invoice tracking, subcontractor tracking, and payment tracking software out there, Sage and Procore cannot hold a candle to Inbuild. This is a very user friendly software, which is why I will always vote it higher then Sage or Procore.

Pros

This software has made a large impact to our Owner Applications (invoices) and tracking expenses for projects. This software has literally saved me days of month end chaos of organizing multiple projects for owner invoices. The support team is phenomenal! Quick responses and work with you to help with any issues that may arise. There is constant development within Inbuild that makes using the software magic and the team is always looking for ways to improve use. The integration with DocuSign is a huge plus and time saving application as well!

Cons

Sometimes the AI pulls random pictures from emails like company logos, or doesn't populate the invoice information accurate. It can be a hassle sometimes but for the most part AI does a good job.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing inBuild

User friendly and a easy program to track spending and be transparent to both GC and owner when invoices are created.

Review Source

Response from inBuild

December 20, 2023

Hi Hayley, thank you for your feedback! We're happy to hear you've had such a positive experience with the platform and appreciate your support.

KK

Katie K.  
Administrative assistant  
Construction  
Used the software for: 6-12 months

### "Keeping your work organized"

March 12, 2024

4.0

Inbuilds team is extreemly helpful with any questions or needs. They have always had time to help by appointment or even urgent needs. You are able to speak directly to the same staff all the time by phone or directly through the chat in real time. There is no fustraiting language barriers or people from over seas trying to direct you by script. I think this is a great, organized system for construction companies like ours. It is easy for our office to upload and request approvals from management. And it is easy for management to approve and code invoices to be billed.

Pros

I love how easy it is to upload invoices and submit to be approved and coded. Once the approvals are complete I love that we are able to upload to quickbooks and generate our customer invoice with ease. Inbuild keeps all our invoices organized in each billing period with easy access to see past invoices by draw or vendor for each project.

Cons

The contract and change order tracking was the only struggle for me because it seems to be very hands on to make sure everything was scanned in for the contracts, which is expected. But I wish there was an easier way to add the change order to the contract tracking section so we didn't have to rescan and up load the change orders to the contract section. But I know they have continued to create updates and improve their system. This is a feature I am needing to revisit to see if the structure has been updated to create an easier system. Inbuild has been active in trying to simplify and get me help to see if recent updates are good improvements for our needs. At this point it is my own schedule that needs to create time to see if there improvements are more suitable for our needs. Review to be updated ;) Other issue is when invoices are denied they seemed to disappear. I wonder if there is a feature that can remind you of a denied invoice. A denied invoice in our system is usually because work has been disputed or needs to be completed. So it is not usually denied forever. We had a large invoice that was denied. When staff tried to upload it when work was completed to be approved it said it was a duplicate so staff didn't upload it. Could have been prevented if staff checked if the invoice was approved and billed, but wondered if there was a back up way to make sure this dosent happen again. Our vendor didn't say anything till months after and our job was complete, so we had to submit late, and that is not ideal.

Review Source

TC

Tyler C.  
Controller  
Construction  
Used the software for: 6-12 months

### "Has filled a lot of gaps"

December 16, 2023

5.0

Knowing what I know now I would still choose to move forward with inBuild if I reversed back to when we were first introduced with inBuild. It's working as advertised - even with the normal hiccups. Our volume of business increased exponentially. InBuild has allowed us to tackle our growing pains head on.

Pros

Of all the software we use inBuild is the first we consider being married to and using other tools to build around inBuild.

Cons

Integrating with DocuSign. Has hit a lot of unexpected snags (not inBuild's fault).

Reason for choosing inBuild

Built wanted to approach integrating only one project - wasn't reasonable considering our need for a solution with all projects.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

Procore's financial tool is good but has holes inBuild filled and continuing to fill additional holes

Review Source

Response from inBuild

December 19, 2023

Hi Tyler, thank you for your review! We appreciate your feedback as it gives us unique insight into how users are interacting with the platform and helps us improve our offerings. I'd love to hear more about your experience with DocuSign and will send you an email to see how we can improve this aspect of your experience!

KR

Kirk R.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Terralink Structures Review"

December 5, 2023

4.0

We have had a bumpy start but believe in the concept and its ability to continue to improve and become a great product. The inBuild team is always working hard to satisfy their customers and work with their needs.

Pros

They worked hard to help us implement the application quickly. Attentive customer service with a real desire to make us happy as a customer. The work flow is efficient and straight forward.

Cons

We struggled to get the AI and Quickbooks integration up to speed at first. We also had a difficult time generating Pay Apps that followed our previous format and had the necessary continuity.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Reason for choosing inBuild

We needed a flexible and specific application rather than an all-in-one software.

Review Source

Response from inBuild

December 6, 2023

Hi Kirk, thank you for your review. We're happy to hear you have recognized our team's efforts to make your time on the platform a success. However, it seems like there are some improvements that could be made to your experience. I will reach out personally with the team to see what we can improve to make your inBuild experience truly stellar!

RW

Russell W.  
President  
Construction  
Used the software for: 6-12 months

### "Worth the Money"

December 14, 2023

4.0

Worth every penny and they should charge more for their service.

Pros

My field operations team is able to enter expenses as they occur and were not chasing down paperwork at the end of each month.

Cons

I would like inbuild to connect to credit cards.

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Basecamp did not have an option for our field team to enter expenses and we had problems with QBE & ProCore and Bill.com working together.

Review Source

Response from inBuild

December 19, 2023

Hi Russell, thank you for your review! We truly appreciate your insight as it only helps us improve the platform. We do offer the ability to connect credit cards to the account to make payments to subcontractors or assign payment details to receipts. I'll send you an email to get some more information so we can get this setup for you!

AC

Angela C.  
Admin  
Construction  
Used the software for: 6-12 months

### "inBuild Rocks!"

March 12, 2024

5.0

Great team behind inBuild. Organized projects and budgets.

Pros

Love that I can keep track of all invoices by what has been paid, per project, per draw. Keeps track of budget so we know where we are at per cost code. Everything is organized and accounted for.

Cons

Small glitches but the team is always quick to jump on it and fix the issue.

Review Source

PC

Pete C.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "inBuild Review"

March 12, 2024

5.0

Overall, the system is well organized and user friendly.

Pros

inBuild is a fantastic resource for organizing and documenting our accounts payable files.

Cons

At times there can be duplicity issues where invoices are entered twice and missed by the AI system

Review Source

CN

Chris N.  
Financial Director  
Construction  
Used the software for: 1-2 years

### "Cutting edge"

December 1, 2023

5.0

Pros

They are always looking to improve there software everyday, for example they just integrated Docusign with Inbuild.

Cons

Still a few bugs to work out here an there but they work them out!

Review Source

Response from inBuild

December 4, 2023

Thank you for the kind words Chris! We're glad to hear you're enjoying the platform and our dedication to making it stand out above the rest.

HS

Hayley S.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Great up and coming product"

December 4, 2023

5.0

Great team who listens and works with you to get the product you need. very responsive and willing to help when deadlines are approaching. Great product for our billing and budgeting purposes on each job.

Pros

Inbuild has helped streamline the invoicing process from invoice receipt to accounts payable in quickbooks. It saves time when needing to push through hundreds of invoices a month to subs and suppliers.

Cons

There are still some kinks that need to be worked out in some of the interface.

Review Source

Response from inBuild

December 6, 2023

Hi Hayley, thank you for your review. Glad to hear you have been seeing the benefits of using inBuild. We're constantly working on improving the platform and will have those kinks worked out for you in no time!

KB

KIMBERLEY B.  
OFFICE MANAGER  
Construction  
Used the software for: 6-12 months

### "AI ENHANCEMENT FOR INVOICE PROCESSING"

March 12, 2024

5.0

Pros

I LIKE THE EASE OF PROCESSING INVOICES. IT TOOK THE AI QUITE SOME TIME TO FIGURE OUT A FEW OF OUR VENDORS BUT FOR THE MOST PART IT IS GETTING THEM CORRECT NOW.

Cons

THE SYNCING WITH QUICKBOOKS HAS BEEN FRUSTRATING. THE AI CONTINUES TO CREATE NEW ACCOUNTS DURING THE SYNC PROCESS EVEN WHEN WE HAVE ALREADY PROCESSED THE INVOICE WITH THE CORRECT ACCOUNT.

Review Source

Response from inBuild

March 14, 2024

Hi Kimberley, thank you for taking the time to submit a review! I'm so glad to hear that processing invoices has been made easier for you and your team. We're constantly making improvements to the platform, so I will be sure to pass along your experience with QuickBooks syncing so we can get this right for you. Cheers!

EW

Elisabeth W.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Inbuild is Great"

March 12, 2024

5.0

Pros

I like the organization and how it can filter invoices just to you. The customer support is wonderful, anytime I have a question or notice a glitch they are quick to respond and get it sorted. I also appreciate the ability to set up epay for our subcontractors to take one less step out of the payment process.

Cons

The one thing that still happens from time to time is the AI does not recognize bills that are duplicates- but sometimes that is because of labeling incorrectly etc. But that is really my only complaint.

Review Source

Response from inBuild

March 14, 2024

Hi Elisabeth, thank you for your feedback! We're delighted to hear about your positive experience with inBuild. We're constantly making improvements to the platform, so I'll make sure to pass along your notes about the duplicate invoices.

MS

Mike S.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Mikes Review"

March 12, 2024

4.0

Great, the whole team is very easy to deal with.

Pros

Everything is tracked well relating to invoicing or expenses.

Cons

The pay direct to a subcontractor through inbuild is way to slow.

Review Source

Response from inBuild

March 14, 2024

Hi Mike, thanks for your review! We're glad to hear inBuild has helped with your expense tracking. I will make sure to pass your feedback to the rest of the team about the direct payment speeds and see how we can improve upon that part of the platform.

LS

Linda S.  
Generalist  
Construction  
Used the software for: Less than 6 months

### "State of the Art System"

March 20, 2024

5.0

We have looked for many years for a system that can produce our AIA billings and reports to no avail. inBuild not only can reproduce the reports that we are accustomed to, but it also has a feature where the invoices entered can then be merged to Quickbooks saving us from having to do double entries each month.

Pros

The team at inBuild are all very knowledgeable. They can produce custom reports so that the transition from our former system has been relatively smooth.

Cons

I can't think of anything about inBuild that I don't like!

Review Source

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