--- title: "Click2Magic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Click2Magic Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/266199/Click2Magic/" page_type: "product" language: "en" --- # Click2Magic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Click2Magic ## What is Click2Magic? This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features. ## What is Click2Magic used for? [Live Chat](https://www.capterra.com/live-chat-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Click2Magic?[Manage this product listing](https://www.g2.com/products/click2magic/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Click2Magic 5.0 (1) VS. [### Online Live Chat](https://www.capterra.com/p/140387/Online-Live-Chat/) [4.8 (4)](https://www.capterra.com/p/140387/Online-Live-Chat/#reviews) Starting Price $39 Per Feature, Per Month Starting Price $4.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 5.0 (4) Value For Money 5.0 (1) Value For Money 5.0 (3) Customer Service 4.0 (1) Customer Service 4.3 (3) ## Click2Magic alternatives Highest Rated [SwiftSales](https://www.capterra.com/p/204413/Swift-Chat/) [5.0 (2)](https://www.capterra.com/p/204413/Swift-Chat/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204413/Swift-Chat/) [Live Help Messenger](https://www.capterra.com/p/127270/Live-Help-Messenger/) [1.7 (3)](https://www.capterra.com/p/127270/Live-Help-Messenger/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127270/Live-Help-Messenger/) [Chatway Live Chat](https://www.capterra.com/p/203175/PAYD/) [3.8 (4)](https://www.capterra.com/p/203175/PAYD/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203175/PAYD/) [Atlas Support](https://www.capterra.com/p/10111386/Atlas-Support/) [0.0](https://www.capterra.com/p/10111386/Atlas-Support/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10111386/Atlas-Support/) ## FAQs about Click2Magic Overview ### What company size and specific industries is Click2Magic built for? Click2Magic is designed for small to large customer support teams in any industry that needs live chat for customer service, sales, and management communication. It is built for tech-support staff, sales executives, and managers who handle customer conversations and support across business-to-customer operations. Features and Usability ### What are the key features of Click2Magic? Click2Magic offers CRM, live chat, chat and messaging, canned responses, and proactive chat for customer conversations. It also includes offline forms, document storage, progress tracking, and real-time analytics, monitoring, and notifications for tracking activity and managing follow-up across support workflows. Getting Started and Support ### What training and onboarding options does Click2Magic offer? Click2Magic provides live online training sessions for teams getting started. This format supports guided instruction in real time, allowing users to ask questions and follow setup steps with an instructor present. Getting Started and Support ### What customer support options does Click2Magic offer? Click2Magic provides a knowledge base, phone support, 24/7 live rep, and chat. These options give users multiple ways to get help, but no reviewer feedback about support quality, speed, or helpfulness is available in the catalog data. ## Features AI summary Based on 6,967 Live Chat reviews Capterra data shows that buyers of Live Chat software rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Click2Magic includes **Chat/Messaging** and **Real-Time Notifications**, giving teams a direct way to respond to customer questions and stay updated as new conversations come in. However, it does not include **Multi-Channel Communication**. These features help businesses handle live interactions faster, maintain timely responses, and keep customer conversations moving without unnecessary delays. Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Real-Time Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Canned Responses 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Shortcuts for inputting frequently used messages CRM 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Offline Form 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Form to collect visitor contact information when live chat isn't available Proactive Chat 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Copy on the page or chat window encouraging the user to engage with the chat option Click2Magic 9 features ### All Features - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Document Storage: Store and organize documents in a centralized system - Offline Form: Form to collect visitor contact information when live chat isn't available - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $39.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FH faisal H. مسوق Capital Markets ### "click2magic review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 14, 2022 I really enjoy using it, it's great and it helped me a lot in my work. I really recommend it to anyone Pros It really is a great and unique app! I have benefited a lot from it and have not regretted using it Cons For me, I really don't see any negatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.