# Page 2 | Campaigner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Campaigner the right Email Marketing solution for you? Explore 428 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266291/Campaigner/reviews --- Campaigner 3.9 (428) [View alternatives](https://www.capterra.com/p/266291/Campaigner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Campaigner ## Showing most helpful reviews Showing 26-50 of 428 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SP Shelley P. Marketing Coordinator Legal Services Used the software for: 2+ years ### "I prefer Campaigner to other options, but wish there were some better features." October 22, 2021 4.0 Overall this is my preferred email marketing software. I would recommend it to others but I am always looking for options that will handle some of the weaknesses better. Pros It's quick and easy to get started with Campaigner. It's relatively easy to use and the price is good comparable to other programs. Cons Campaigner needs to improve the delivery rates and provide clear instructions on how to obtain the best delivery rates without getting tagged as spam. The reports should be improved to show something other than "no data." Either an email gets to the inbox or it doesn't. I need to know which. The contact filtering is a great feature but it constantly resets rather than returning to the last sorted list so it can be time-consuming when reviewing and editing contacts on a large scale. The editor is easy to use but the formatting in the final emails is often messed up and not as it was designed. Repeating the formatting to fix those issues is time-wasting and frustrating since it usually doesn't work. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Campaigner Easier to use Review Source AM Alex M. Marketing Coordinator Medical Practice Used the software for: 1-2 years ### "Awful for designing emails" February 3, 2020 2.0 We use Campaigner to send reminders, newsletters, and promotions. We have three staff members that use Campaigner and we use it on a daily basis. The benefit of Campaigner (for my company) is that it allowed us to create a plan that suited our needs, for a far more affordable price than the competitors. I quickly learned to use Campaigner's email builder as infrequently as possible. If you're considering Campaigner, make sure that you have a lot of patience. Pros Affordability - the main reason I continue to use Campaigner is that it is BY FAR the most affordable option for my company's needs. Customizable plans - With Campaigner we were able to set up a plan based on monthly emails, and not contacts (as is the case with most email marketing platforms) which allows us to send infrequent emails to our large customer base. Cons Frustrating to build emails - "Glitchy" doesn't even begin to describe the absolutely nonsensical malfunctions that occur while designing an email in the campaign builder. Random spacing, broken links, and font reassignment are just a few of the issues I have come across using the Campaigner provided tools. Not once, but TWICE, has the program completely erased parts of my email template after HOURS of work. Total waste of time. The email builder is THE LEAST user-friendly software I have ever worked with. Questionable customer service - I called customer service to make a short-term increase to my email limit (it was supposed to be ONE MONTH) and I had to call multiple times over the course of THREE MONTHS before our account was set back to normal. I'm still not sure if the rep flat out lied to me, or if he just managed to forget to do something multiple times. My associates have also had run-ins with Campaigner support being rude and condescending when calling for assistance. If you're going to run a platform that doesn't work half of the time, maybe work on having better customer support... Review Source Response from Ziff Davis June 16, 2020 Hello Alex, thank you very much for taking the time to submit this detailed feedback. Information like this is extremely valuable to us as it allows us to have a deeper understanding as to what is working well for you, and what may need some attention. I am happy to let you know about our new Drag and Drop editor, which should greatly help you with the creation of great-looking, responsive email designs. When you go to create your next email campaign, you will see the option for the Drag and Drop available there. I hope this helps! BG Brian G. Festival Director Music Used the software for: 2+ years ### "Winterfolk Festival Bulk Email Program" April 20, 2022 4.0 It provides a great way to connect and inform our customers, and we get many action items, clicks, and responses. Pros The reporting software is excellent. After analyzing the numbers after time, we have learned when is the best time to send, which formats work best, and it helped us optimize and improve the number of client opens, clicks, responses, and increase ticket sales. It works very well for that. We get more action from clients on a single email release then from all of our social media combined. It works well for us to increase our business. Cons 1\. We don't like nor use ANY of the stock templates supplied, so we write our own code in an external HTML compiler. Their stock HTML compiler is OK, but becomes tedious and lacks features. So we write our emails in an external HTML compiler, and then paste it into Campaigner. Sometimes, after a test email, we need to make changes in the external compiler. Then we repaste it into Campaigner, for reasons unknown sometimes the formatting becomes corrupted, esp when using tables. It tends to add information that we did not supply. 2. We find the 'Save' command - should be simple - very confusing. Sometimes if we worked on an email for hours, and we want to send - there is a message asking if we want to send this version or the prior version that was not saved? We never know how to respond to that. Occasionally we have unknowingly sent out the wrong version. 3. Our old email software had a 'read more' feature, which was very convenient and functional. Campaigner does not supply this function. 4. The image library is very confusing. If we use an image in our email, we would expect it to be saved in the Image Library for future use. But it is not saved. We have learned to upload all of our images to the library in advance, otherwise there are always problems. 3. The uploading of new contacts often has problems occasionally. We go through the process, and nothing happens. Then we connect with customer service, and end up sending them the files via email for uploading. Reason for choosing Campaigner When our prior software company went out of business, they automatically transferred our account to Campaigner. Review Source Nurul Aishah G. Personal Banker Financial Services Used the software for: 2+ years ### "The best in email marketing and testing." November 3, 2021 4.0 Pros It is a simple-to-use solution that includes the essential feature for running email marketing campaigns and A/B testing. The media library is faultless and allows you to manage your data quickly. The email designs are well-designed and simple to modify. You may also submit your HTML-based email template. We can prioritize our follow-up by seeing who has opened the email and how often they have clicked the email we sent. This is amazing! Cons I don't like the dashboard design, especially when navigating the menus and settings. By default, you will be sent back to the main menu and must use the arrow keys to navigate the various menus until you reach an item you want again. Additional information on what has been clicked and by whom would have been more beneficial. Alternatively, a record of each connection and their email behavior might be helpful. Review Source DK DJ K. Director of Business Development and Marketing Legal Services Used the software for: 2+ years ### "Design with functionality" July 17, 2019 5.0 We are able to automate a portion of our sales process and reach a lot more possible clients in a short amount of time. We are also able to send visually appealing email campaigns to current clients. Pros The reason I chose to use Campaigner over all of the other email marketing software companies is because it allowed me to have the option to fully design the email by writing code, but also gave me the ability to design the email using templates and other built in design tools. Cons One thing that I would change is to make sending reoccurring emails to different lists easier. I find that I wind up copying previous emails just so I can assign a new list of recipients. Review Source Response from Ziff Davis July 7, 2020 Hi DJ, Thanks very much for leaving this feedback for Campaigner, it helps us to understand better what your experience has been like and what your needs are. I am happy to hear that our full email editor meets your satisfaction, we wanted to give our users the full freedom of full HTML customization but also have it easy to switch back and forth from the WYSIWYG. In regards to your reoccurring campaigns that require different lists, I believe I have a good solution for this. We would simply need to create copies of all reoccurring campaigns which require different lists, edit accordingly and schedule them out. Also, we have the ability to use dynamic segmentation and dynamic content. Certain recipients see content which is tailored to them based upon which segment they belong to. It's a really great way to design and send one email which meets the needs of a diverse base of subscribers. We would be happy to show you more, reach out anytime. Best, Carlos LG Lisa G. CFO Marketing and Advertising Used the software for: 2+ years ### "Great if you are sending to unverified lists, but not a great inboxing rate" November 11, 2020 4.0 Overall, we use Campaigner as a "backup" email platform (Hubspot is our primary). Hubspot doesn't allow you to send to emails that haven't opted in to receive communications, so when we have a new list, we use Campaigner. They don't seem to be too concerned about higher bounce or opt-out rates, and won't freeze your account like Hubspot sometimes does. Pros Campaigner is easy to use, and allows for storage of a lot of contacts (unlike some other platforms that charge you based on number of contacts, whether you are emailing them or not. They make it easy to segment, design and schedule emails. They also have a great agency feature and let you setup and manage sub-accounts. Cons Delivery rate shows as high, but when compared to other platforms we use, open rates are low. This leads me to believe that a lot of emails sent through Campaigner are often delivered to SPAM folders rather than inboxes. Also, they frequently charge us for higher tier packages than we are signed up for, and it takes multiple calls and emails to get it straightened out. Reason for choosing Campaigner Cost, ability to send large amounts of emails Review Source Response from Ziff Davis November 24, 2020 Hi Lisa, Thanks for your feedback, we appreciate that you took the time. We will definitely review the items you have raised here. All the best, Allison, Content Marketing Manager FO Faith O. CEO Used the software for: 1-2 years ### "Worst customer service and platform ever - plus they unsubscribed all of my customers and didn't let me know" May 3, 2018 1.0 Pros Nothing I can think of at this moment. You can see under "cons" what I really think of their product. Cons 1) They have terrible customer service. Most of their CS reps on the phone are rude, unfriendly and unhelpful. Their standard response is to tell you to look up one of their online training videos. They don't want to take the time to help with anything or answer any questions. This has been going on for two years. I just spent 20 minutes - yes 20 minutes - waiting for their online chat guy to answer a simple question: "I sent an email in earlier today - can you let me know if you'll respond by email or I need to check your message center, and about how long is your average response time." Yep, 20 minutes waiting for their customer service representative to answer that one simple question. I gave up and disconnected after prompting him multiple times. 2) Last year they accidentally unsubscribed almost all of my customer database - 10K names - and didn't tell me. Because of the nature of our emails, we didn't notice for about two months - what a disaster. They said "oh that happens," didn't apologize and did not give any type of credit. They did, however, restore the unsubscribes as they found the exact time they did it. 3) The platform is clunky and the searches and segmenting are difficult to use. They do not have an easy way to do a date range search for bounces, or other things. 4) We get conflicting answers when we call customer service. In other words - it's a really really terrible platform with terrible people. We've been using ESPs for 14 years. We decided to use Campaigner about two years ago for our customer emailing only, based on someone's recommendation. It was a big mistake. Avoid at all costs. Review Source TP Tessa P. Manager, Communications & Strategy Education Management Used the software for: 2+ years ### "Good product that has its frustrations" August 30, 2020 4.0 Overall this software does the job, but the general feeling on our team is that it isn't that easy to use and has frustrating quirks that hinder our ability to work quickly and efficiently. Pros I like the ability to have templates that can be shared across our organization. The new drag and drop editor is also very helpful to create templates and edit emails more quickly and easily - especially for staff who aren't as skilled at html etc. I think it also does a good job of list management and segmentation. Cons When editing an email, the software doesn't register you as being "active" unless you click next or save, so it tends to log you out while you're in the middle of editing. Sometimes there are also strange formatting things that happen to emails that take a long time to solve. I have also had experiences where the email wouldn't send because of a bad script or link to a dropbox that it flagged as spam. Solving that problem was extremely frustrating. Reason for choosing Campaigner Unsure, was a organization-wide decision, not from our department. Review Source Response from Ziff Davis September 14, 2020 Hello Tessa, Thank you very much for taking the time to leave this feedback, it greatly helps us to make consistent improvements to our product to ensure you are having the best experience possible. If you need anything, please reach out anytime. All the best, Carlos, Customer Marketing Manager RM Roseline M. Manager of Projects Government Relations Used the software for: 2+ years ### "It's buggy - but getting better" December 3, 2020 2.0 I have to use it, so I do. Pros With the new block editor, Campaigner is light years ahead of what it was even a year ago. That said working with the block editor is not full proof. Fonts / spacing/bolding etc, may be different upon deployment that what is shown in the proof. TEST TEST TEST . And test on multiple devices because what you see on YOUR device(s) may not be what others see. Cons Customer support is unhelpful for bugs, and they do come up, but not as often as they used to with the introduction of the new block editor. I think the Constant Contact is the competition and offers way better flow and experience, however if you MUST use a tool whose data is stored in Canada, then this product is ok, but not the best. Review Source Response from Ziff Davis December 7, 2020 Hi Roseline, We really appreciate that you took the time to give us feedback. We're glad that you have found the block editor useful, and we will look into the items you have raised. All the best, Allison, Content Marketing Manager RS Ronald S. General Manager Broadcast Media Used the software for: 2+ years ### "Using campaigner to support our ISP business and more" August 17, 2020 4.0 Using email for marketing and customer support is here to stay. Campaigner makes it easy. Pros We use Campaigner exclusively for all support communications with about 300 subscribers to our Internet service at a large marina. We also use it for small business customers that we support with marketing and social media services. Easy to use and we have never had a complete failure. Cons The system has all of the features that we need, but the only (minor) issue is occasional "lagging" of website response and occasional apparently incomplete copying of an email campaign - we copy a lot for the purpose of sending the same email to new subscribers as they sign up to our Internet service. Sometimes the "subject line" of an email doesn't want to copy and be recognized as present in the copy. Reason for choosing Campaigner Hate the name mail chimp - and Campaigner turned out to be great - plus their tech support is based in Canada! Review Source Response from Ziff Davis September 1, 2020 Hi Ronald, Thank you for this amazing review! Happy to hear that you are having a great overall experience with Campaigner. If you ever want to tell me more about your experience, please feel free to follow up with me. Thanks, Carlos VR Verified Reviewer Head of Production Marketing and Advertising Used the software for: 2+ years ### "Avoid absolutely. It’s a kind of scam" November 28, 2022 1.0 Absolutely horrible Pros It is appealing the easy email builder and the choice of email design Cons They take your card details and they carry on charging until you don’t change your card details. It’s not possible to cancel the subscription. Review Source Response from Ziff Davis January 9, 2023 Thank you for your feedback; we are sorry to read of such a negative experience. We see that you've been a customer since 2018, and we hope that until now your service was of high quality and with minimal issues. We can see that there was a delay in providing different price plans for your review, and for that we sincerely apologize, however it's unfair to refer to our service as a scam as it really is very easy to cancel your account. Again, we do apologize for the delays in communication that led to your wanting to cancel. We are sorry to lose you as one of our valued customers. BM Bill M. Electronic Messaging Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Campaigner a simple way to reach our members" October 8, 2021 4.0 Our overall experience has been positive. We are able to deploy a campaign very quickly versus our previous method that took days. Our messaging and contact list has increased as we move to an increased electronic method of communicating with our members. Pros Our members are retired seniors and are very conscious of their privacy. We wanted software that was based in Canada or at least North America. Software that was inexpensive as we do not send a large volume of messaging. Software and company that can be forgiving with hard bounces. Easy to import and maintain a contact list. Member driven, the member manages their own contact information and mailing lists. Cons Shortly after purchasing this product a redesign to a responsive design was implemented. This product is not responsive for smaller screens such as laptops. I exclusively use a 14 or 15 inch laptop. Very irritating. Reason for choosing Campaigner Canadian based. Inexpensive. A flexible policy on hard bounces Review Source CH Courtney H. Director Customer Experience Higher Education Used the software for: 1-2 years ### "Frequent marketer for both internal and external " August 18, 2020 3.0 we are a small company and do not have a customer service advocate; I am also self - taught and turn to the faq/help guide often. there are webinars offered but when looking for specific information that i would think is rather basic referred to youtube videos that are long. An FAQ or user forum would be great. additionally, the creative side and reporting I find a bit limited. Pros I am a self-taught user; the software is something that can be figured out Cons When asking specific questions to support, am directed to YouTube tutorials that are 1hr in length. I need quick direct answers. I also have questions on best practices and basics in segmentation etc... little advice or direction is provided. Review Source Response from Ziff Davis September 10, 2020 Hi Courtney, I want to thank you for taking the time to leave this feedback for us as it gives us valuable insight to your experience. In regards to our self help options, we are going to be releasing a new YouTube series of videos which are quick and to the point so please keep a look out for those. All the best, Carlos GK Gurpreet K. Project Manager Market Research Used the software for: 1-2 years ### "Easy to use!" July 29, 2019 4.0 Any time I've had questions or issues with Campaigner, Customer Support has been able to help. Whether it was a temporary power outage that prevented invites from being delivered to providing the domain/ip to prevent invites from being sent to junk mail. Campaigner makes good to deliver on their promises. I don't dread having to reach out to Customer Support because I know Campaigner will help me every time. Pros Being able to pull up old invites and using them as a foundation for new projects makes working on Campaigner very easy. The customization options are not limited and allow me to create unique invites and format them based on project specific needs. The reporting tool is extremely helpful and creating internal reports has never been easier with the stats breakdown (i.e. clicked, opened, delivered, etc.). Overall, a great product and much easier to use than other similar platforms. Cons I don't always receive test invites. I might get it once in a while but end up always having to send out an actual invite to myself or team member so that I can view what my recipients will see. Switched from [Campaigner](https://www.capterra.com/p/64408/Stream-Send-E-Mail-Marketing/) Don't know. The switch was not my decision. Review Source Response from Ziff Davis July 7, 2020 Hey Gurpreet, Thanks for this amazing review of Campaigner! Your feedback is extremely valuable to us and helps us to become better. Happy to hear that you like the ease of use and our reporting capabilities. In regards to any delivery concerns, we can definitely address this anytime with our dedicated Postmaster team. Please reach out to us anytime. Best, Carlos Chitta Ranjan D. Digital Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Campaigner an Average Email Marketing Tool" January 4, 2019 4.0 Used campaigner for one of our e-commerce client, though initially it was good but finally moved to Listrak as it provides better support & features. Pros I have used campaigner earlier for Email Marketing campaigns. Though it’s easy to use and set up but limited features. Workflow to send automated emails is one of the best features in this tool. You can create segments easily to send more targeted emails. Cons Customer service is not that good, sometimes we also found issues during login. It also never worked well in all browsers. Price is also comparatively high If you compare other tools with similar features. Review Source Response from Ziff Davis July 7, 2020 Hello Chitta Ranjan, I just wanted to thank you for your valuable feedback. The information you have presented here enables us to craft a better SaaS for all of our customers, past, present and future. I am happy to report that much of the cons you have presented have long been addressed. Should you ever wish to use Campaigner again, we would be happy to have you back and show you everything new. Best regards. SM Shane M. Marketing and Sales Director Consumer Services Used the software for: 2+ years ### "Ned Stevens review " October 19, 2020 4.0 Overall it is a solid experience - I do think it could be better. Hopefully campaigner can add more features to the platform as well. Pros I am familar with it and have been using it for years. Cons I feel there are times where lists take a while to load, there are also some issues when a campaign gets in queue. This can have a significant impact on the business and we need them to go out on time. We feel if this problem continues we may have to look elsewhere. Review Source Response from Ziff Davis October 26, 2020 Hello Shane, Thank you very much for your review and feedback of Campaigner, it's always great to hear from a long time customer. All the best, Carlos Petersen, Customer Marketing Manager Catherine Q. Head of Marketing Financial Services Used the software for: 1-2 years ### "Intuitive and easy to use!" September 28, 2021 5.0 Pros The interface is intuitive and easy to use, unlike others that I've tried. It has the right features for building campaigns and automation without being an overkill. The reporting is also comprehensive and straightforward. Cons I had some trouble with the deliverability of my emails when I started. I contacted support and it seemed to help improve our open and click rates. Alternatives considered [Clickback](https://www.capterra.com/p/165964/Email-Lead-Generation/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Campaigner Price and ease of use. Review Source Response from Ziff Davis November 19, 2021 Hello Catherine, Thank you for taking the time to leave this fantastic feedback for us. It's great to hear that we are easy to use compared to others you have tried and that you are enjoying our automation and reporting features. All the best, Carlos P, Community Manager MK Marina K. Founder E-Learning Used the software for: 2+ years ### "Great Software" December 22, 2020 5.0 Overall I love Campaigner and am very very happy with it. Pros I love the ease of adding leads I love how I can save my emails in different categories with different themes, and find them super easy Cons THat if there is a problem, the only way I know is when my account is temporarily locked out, instead of giving me a heads up with some stuff that can easily be fixed. Review Source Response from Ziff Davis January 5, 2021 Hi Marina, Thank you for taking the time to leave a review! We're glad that you've found Campaigner easy to use and that you've had a positive experience with us. All the best, Allison, Content Marketing Manager CB Cindi B. Sr. Development Officer Fund-Raising Used the software for: 2+ years ### "Alumni Database" September 8, 2020 5.0 I think Campaigner is a good tool for what we need and would be even better if we are able to auto load registrants from our website. Pros It allows us to track current/updated information for our alumni. And, it has been useful in sending Alumni e-newsletters, and invites to other fundraising events. Cons Our inability to auto load our alumni who sign up through our website. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp - pricing and user friendly Review Source Response from Ziff Davis September 25, 2020 Hello Cindi, So happy to hear that you have been using Campaigner to keep in touch with your alumni and that it has been a great help. We would love to be able to assist with your contact import! There should definitely be something we can do to help with that. If you ever want us to look further into this and tell us more about your experience with Campaigner, feel free to reach out anytime. Best, Carlos, Customer Marketing Manager JC Jonathan C. Director of Communications & Public Affairs Non-Profit Organization Management Used the software for: 2+ years ### "Issues with unsubscribed members " October 29, 2020 2.0 Pros more convenient than using internal email. Cons Biggest issue is trying to re-subscribe members using the subscription forms. Our members tell us they want to receive our newsletters, but sometimes they inadvertently unsubscribe to Campaigner even though they tell us they want to receive our communications. When we send them the re-subscribe form, all users reported being taken to a payment request page. I contact Customer Support and they created a form for me; however, it had the same result. I unsubscribed a staff member to test it and they were redirected to a payment page as well when trying to re-subscribe. In the end Campaigner Support had to re-subscribe people for me. Now I have a mounting list of people who need to be re-subscribed and I cannot do it and the form I given them does not work. We are now looking for an in-house software option to avoid these issues. Also have issues with the mandatory Campaigner branded footer displaying in the newsletter body overlapping our content when viewed on mobile devices (mainly Apple). Review Source Response from Ziff Davis November 13, 2020 Hello Jonathan, Thank you for taking the time to leave this feedback for us. Our goal is always to ensure that we deliver the best product possible to suit your needs. Please reach out anytime. Best regards, Carlos, Customer Marketing Manager DA Darren A. VP Sales Textiles Used the software for: 2+ years ### "Don't subscribe to Campaigner" November 11, 2020 1.0 Started out great, then went bad when they started meddling. Pros It works but I can't think of any additional Pro's that I would list. Cons The company is all up in your business. I had to cancel my service after using them for more than 5 years because they were reviewing my emails and questioning their validity in their efforts to "protect" me from SPAMMING people. So I dropped them and went to MailJet who is way better. I would not be able to recommend Campaigner to anyone. They went from being a nimble and functional software company to being corporate and full of red tape. I suggest looking elsewhere. Reason for choosing Campaigner They were one of the few players at the time, now there are many, there is no need to use Campaigner. Review Source Response from Ziff Davis November 16, 2020 Hello Darren, Thank you for taking the time to submit this feedback, we will review the information presented here with our support team. All the best, Allison, Content Marketing Manager gP glenn P. dba Higher Education Used the software for: 2+ years ### "Great product" August 28, 2020 4.0 I think its been the best of the email products I've used. Pros Very easy to import and export from our main client database Cons experiencing many undelivered email due to one of the Campaigner servers having a "spam" label with several receiving client's servers... it should be taken off line or reassigned a new ip address.... Reason for choosing Campaigner we actually were using Industry Mail out before it was acquired by campaigner Review Source Response from Ziff Davis September 14, 2020 Hi Glenn, Thank you very much for your feedback of Campaigner. I will work with our dedicated Postmaster team in regards to the item you raised here. Best regards, Carlos, Customer Marketing Manager VR Verified Reviewer Marketing Manager Higher Education Used the software for: 2+ years ### "There are better options out there" August 15, 2019 2.0 Overall the user interface and tools for Campaigner are very dated and clunky. Every interface seems like it was make 15 years ago and there lacks a consistency in UX/UI. It's not a modern tool and lacks the polish of some of the newer email management apps. It does send out emails and allows people to unsubscribe and subscribe, but it is overall very frustrating to use. So overall it does function as promised, but it's frustrating to use and there's a bunch of tricks and "gotchas" you have to learn for it to funciton as expected. Pros The basic functionality (sending emails, managing mailing lists, templates, etc.) do work, but it's not always the easiest to get it to work the way you want. Cons The interface to create emails is very clunky and they must be using an old WYSIWYG which causes a lot of problems. The numerous steps you have to go through to preview an email is frustrating. Review Source Response from Ziff Davis July 16, 2020 Hello and thank you for taking the time to leave us this review. Sorry to hear you had this experience! We strive to give our users the best functionality paired with powerful, high-level features and feedback like this does help us to ensure that we are able to make improvements where needed. Happy to report that we have since released some major updates with our user interface including the Drag and Drop email editor. If you would ever like to try it out, let us know as we would love your feedback on it. Best, Carlos Abhishek S. Associate Consultant Market Research Used the software for: Less than 6 months ### "Best email marketing tool in the market!" January 15, 2023 4.0 Very effective email marketing tool. Can send multiple emails at once to our potential leads. Pros Simple to use. Its automation and autoresponder feature are what make it the best among its competitors. Another best feature of this software is its integration with social media. Cons Poor customer support. They lack the responsive promptness even to make changes in the subscription plans. Review Source Response from Ziff Davis January 23, 2023 Hi Abhishek, Thank you so much for the outstanding review of Campaigner. I'm pleased to hear you're enjoying, and making good use of our product! Regarding your con, this is valuable feedback that I will personally pass on to our Support team to ensure Campaigner is providing the best possible service to all customers, present and future. As a valued Campaigner customer, if you have any issues or concerns around your account moving forward, feel free to reach out to me personally and I can escalate any matters internally. Best Regards, Adam HB Hannah B. Digital Content Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Reliable and accessible" September 23, 2021 4.0 It served our needs well! Pros It didn't take a ton of specialized knowledge to make a nice-looking email, building segments and sending emails was intuitive, glitches were rare. Cons Customer service in the rare event of glitches wasn't great. Review Source Response from Ziff Davis November 19, 2021 Hello Hannah, Thanks for taking the time to leave this feedback. It's great to hear that it was easy to get started with your email design and segmentation, and we hope to continue to improve on all customer service interactions. Best, Carlos P, Community Manager Similar Products Featured