# Page 3 | Campaigner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Campaigner the right Email Marketing solution for you? Explore 428 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/266291/Campaigner/reviews

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Campaigner

3.9 (428)

[View alternatives](https://www.capterra.com/p/266291/Campaigner/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Campaigner

## Showing most helpful reviews

Showing 51-75 of 428 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HK

Holly K.  
Sr. Communications Advisor  
Higher Education  
Used the software for: 2+ years

### "Hotchkiss Brain Institute review"

August 31, 2020

4.0

Overall, I like using Campaigner. I have become more proficient with the software. I am EXTREMELY thankful for the tech support. I always get the help I need and they are professional, quick, and reliable. If the tech support was not as great as it is, I would possibly seek out a different software, due to the spacing/formatting issues that seem to happen in each of my campaigns.

Pros

I like the look of the finished product. It is quite professional looking. And once I got the hang of how to build a newsletter, I really liked it.

Cons

I found it difficult to learn how to best use the product. There tend to be spacing issues (usually too many spaces between articles) that I am unable to adjust and always have to call tech support to fix.

Alternatives considered

[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)

Reason for choosing Campaigner

Marketo is used by many at our university. I understand it is very user unfriendly with many glitches and problems. We do not have a large support team at the university to help with Marketo, so I hope to keep using Campaigner.

Review Source

Response from Ziff Davis

September 14, 2020

Hello Holly, Thank you for your feedback, its great to hear that you are making good use of Campaigner and that our support staff has been there for you. The other feedback that you have provided will be brought up with out product and development team. Hope that you have a great day, Carlos, Customer Marketing Manager

JP

Justine P.  
Global Digital Marketing Manager  
Broadcast Media  
Used the software for: 1-2 years

### "Campaigner can work but there is a lot of road blocks before you get a functioning email."

September 18, 2017

2.0

Good for big mailing lists a various segments.

Pros

Segmenting is easy. CASL Compliant. Very interesting webinar sessions are often offered. Adding Google Analytics tracking is built-in.

Cons

The system is often very slow. The interface is not friendly. (compare to other engine that are using drag and drop and multiple layouts) The emails are not responsive. Even when we contact the company for a built ''on-measure'' template, the template is hard to use and not responsive. The A/B testing often make the campaigns crash. This lead to campaigns that weren't sent properly and almost no response with the customer service on the week-ends (even on week days to be honest). Reports could be easier to consult and more detailed too.

Review Source

Response from Ziff Davis

September 20, 2017

Hi Justine, Thank you for taking the time to review our platform and for bringing these issue to our attention. We read with much concern about the unpleasant experience you encountered and have sent off the feedback you have provided to our product team. We hope to rectify these issues you mentioned as soon as possible. We sincerely apologize for the inconvenience this may have caused you. We are happy to hear that you do enjoy using some of our features. Please do let us know if you have any questions or comments in the future, we will be more than happy to help in any way we can. -The Campaigner Team

JW

Jennifer W.  
Paranormal tour guide  
Entertainment  
Used the software for: 1-2 years

### "Campaigner review by Jen"

April 4, 2023

5.0

Pros

The product's reliability is what I like most. Campaigns have always been successful and productive. No spam folder problems. Customer service is always available.The product is easy to set up and use, the dashboard is great. Features split testing and automation.

Cons

The product lacks a free version or trial. Templates are more static and less customizable.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Review Source

Response from Ziff Davis

April 5, 2023

Hi Jen, Thank you for your outstanding review of Campaigner. It's wonderful to hear that you are enjoying our range of features and overall service. As a valued customer your feedback is extremely valuable and allows us to improve our SaaS for new, old and current customers moving forward. We look forward to working with you for years to come. All the best, The Campaigner Team

MR

Meghan R.  
Brand Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Campaigner review"

August 30, 2019

3.0

We use campaigner to send all of our consumer facing emails. We recently starting using the responsive design templates for a small segment of our emails but have found it challenging to recreate the brand look we strive for. But the customer support has been great for troubleshooting and problem solving.

Pros

The one on one customer support is great. It's nice to have support for reporting, strategy and functionality questions.

Cons

The platform itself is not the most user friendly. The toolbar at the top is dated - the icons aren't intuitive - and sometimes there are weird bugs (can't click to unbold text, font colors won't load, text won't align properly, etc.)

Review Source

Response from Ziff Davis

June 16, 2020

Hello Meghan! Very happy to hear that your interactions with one on one support have been helpful and positive, this kind of feedback is really nice to have. Also, thank you for your feedback in regards to the platform as this kind of information is very helpful from a product standpoint. There have been many improvements made recently with the new drag and drop email editor, you will see the option to use this when creating your email designs. We sincerely hope that helps address some of the concerns that you voiced.

MS

Mark S.  
Community Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I seem to find the bugs"

December 4, 2020

2.0

It’s an affordable product compared to other products where you are charged by your contact list however I was constantly dealing with issues. It was set up poorly when It was originally set up and then never got corrected. If we would have started fresh it might have been better but they’re not hipaa compliant and won’t sign a baa.

Pros

Things are pretty intuitive. It’s easy to find what you’re looking for.

Cons

It’s super buggy. There are always things going wrong with it. Hope that you don’t get an escalation because your issue will go into a black hole.

Review Source

Response from Ziff Davis

December 7, 2020

Hi Mark, Thanks for taking the time to leave us a review. We really appreciate the feedback. We will review the information here with our support team. All the best, Allison, Content Marketing Manager

JB

Judi B.  
Retired realestate  
Real Estate  
Used the software for: 6-12 months

### "Review on Campaigner"

October 19, 2020

5.0

Very good overall experience. Easy to get in touch with help.

Pros

Easy access to technical support when needed. Easy to send out

Cons

Making sure that ALL people in data base are included in items sent out. Would like to see some short cuts 8. Getting from one part of daily send out to another. Size of photos. Would be good to have an edit that. Hard to resize the number of pixels In photo

Reason for choosing Campaigner

Though price was higher, technical support and easy access was major reason.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Had problems with technical support and access to talking to live support

Review Source

Response from Ziff Davis

October 26, 2020

Hello Judi, Thank you very much for taking the time to leave this detailed feedback for us. It most certainly is valued as it helps us to continue to deliver a quality service to you. Best regards, Carlos Petersen, Customer Marketing Manager

DM

David M.  
Executive Editor  
Online Media  
Used the software for: 2+ years

### "Campaigner fits the budget and does what's needed"

October 6, 2020

4.0

Great product and a great price to allow me to easily provide email marketing to my list.

Pros

Low entry to get started, very easy to use.

Cons

It does everything I need, but I can see where it may not have ALL of the features of some of the more expensive products. But since I don't require them, I don't miss them, or the higher price tag.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Campaigner

Better pricing for the feature set and number of list members.

Review Source

Response from Ziff Davis

October 26, 2020

Hello David, Thank you very much for your feedback, it is most definitely valued as it will help us to continue to ensure that we deliver the best support and product possible. Wishing you well, Carlos Petersen, Customer Marketing Manager

CS

Carolyn S.  
Director of Operations  
Financial Services  
Used the software for: 1-2 years

### "Easy to Use"

December 8, 2020

3.0

People who weren't ready to talk yet get the flyer weekly and have our contact information to call us for a chat when they are ready.

Pros

I like that we can set it and forget it. It keeps people in front of what we can offer them. They keep getting our contact information weekly.

Cons

It would be amazing to be able to pick from a multitude of article titles before it went out to clients. Even tweaking the content monthly would be nice.

Review Source

Response from Ziff Davis

December 14, 2020

Hey Carolyn, Thanks for your taking the time to give us a review. We're glad you've had a positive experience with us and we really appreciate your feedback. All the best, Allison, Content Marketing Manager

mM

milan M.  
CPA  
Accounting  
Used the software for: 2+ years

### "Not easy to use; not a full blown CRM, no SMS ability"

April 12, 2022

3.0

It's a very basic Email campaign software.

Pros

Contact lists are logical. Easy to manage, somewhat.

Cons

Lack of ability (back end API) to connect to our desktop CRM, no SMS ability, ability to send single emails to certain clients not there. A lot of our emails go to customers/clients' Spam/junk email folders. The full email campaign editor does not function like Microsoft word. When you hit <<ENTER>> it gives too many spaces or line breaks. It's not easy to manipulate a full blown email.

Reason for choosing Campaigner

It was offered for free with our Yahoo domain and email service many years ago.

Review Source

VR

Verified Reviewer  
Associate, Complete And Balanced Cellular Nutrition And Foods  
  
Used the software for: 2+ years

### "The Campaigner Support team has been very helpful to me and always available. "

June 28, 2018

4.0

Pros

I like that it will automatically send out emails every day to whomever is on my list(s) based on criteria.

Cons

It took me a very long time (months) to learn how the software worked as I am just a small business owner and not a tech person.

Review Source

Response from Ziff Davis

October 15, 2018

Hi there Thanks so much for leaving a review of our platform. We are happy to hear that you enjoy using Campaigner. If you have any other question do not hesitate to contact us. -The Campaigner Team

JO

Julie O.  
engineering outreach office  
Education Management  
Used the software for: 2+ years

### "Pro and Cons of Campaigner"

August 28, 2020

3.0

Pros

It's easy to send newsletter to many lists of people and see how many people opened your newsletter.

Cons

In the past, I had lots of issues importing list of contacts into Campaigner. I had to split a list into multiple segments to make it work and ran into lots or errors. This was really a turn down using Campaigner. Working with pre-existing templates was also a problem. We had some newsletter created that we couldn't change when there was an update to the program. To create a new template or newsletter is not very user friendly.

Review Source

Response from Ziff Davis

September 14, 2020

Hello Julie, Thank you for taking the time to leave this review. We would like to look further into the items that you have raised here to ensure you are having the best experience possible. Please reach out to us anytime. Best regards, Carlos, Customer Marketing Manager

dB

daniel B.  
VP  
Construction  
Used the software for: 6-12 months

### "DB's Review Of Campaigner"

September 22, 2020

5.0

Overall, I would offer Campaigner as a solution over any other e-blast marketing tool for do-it-yourself size businesses. The ROI increase along with the ctr increase make campaigner when it's time get in front of my customers.

Pros

Campaigner's feel and ease of use played a big role in moving our business email marketing away from the competition.

Cons

The simple design of Campaigner seems to also translate into how the email themselves look like. Most likely, it is the "users" knowledge or lack of, that leaves our design lacking. That is what I would like to see, "tricks", "tips", short video's teaching the "users" how to step up their game. IE How to make all photo's the same size or quick ways to clean your list and save. They have to be short and sweet and helpful INSTANTLY, uncomplicated.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Emails weren't being seen by my customers. Spamming is a no no, but when you have to jump through 4-5 different security measures to email the same segment/list each time, I don't have that much time.

Review Source

Response from Ziff Davis

September 25, 2020

Hello Daniel, Thank you very much for your wonderful and detailed feedback about Campaigner! I am happy to inform that I will be releasing a series of updated videos just like what you are describing which will soon be available on our YouTube channel. All the best, Carlos, Customer Marketing Manager

AT

Amy T.  
Marketing Coordinator  
Apparel & Fashion  
Used the software for: 2+ years

### "Part of my Daily Routine"

October 12, 2020

4.0

I start every day with Campaigner and it has been a great way to reach our customer base and keep them updated.

Pros

Easy to send as many emails as I need and reaching specific customer bases. I use this every day and have little to no problems. The issues I have had are resolved immediately with the help of their great customer service team.

Cons

Occasional uploading issues which have been helped through with great customer service.

Review Source

Response from Ziff Davis

October 26, 2020

Hello Amy, Thank you very much for your wonderful feedback. Looking forward to serving your email marketing needs more in the future and wishing you all the best. Carlos Petersen, Customer Marketing Manager

DI

Dave I.  
Web Designer  
Food & Beverages  
Used the software for: 1-2 years

### "Good value for the money"

July 29, 2019

3.0

The experience has been more or less good. The times I have needed to contact customer support, they have been amazingly responsive and helpful.

Pros

I prefer the full editor approach to creating our newsletter emails. It makes it easy to copy information from our website to the newsletter. The sending out of draft message is easy, as is the eventual scheduling of the newsletter.

Cons

The count of our current mailing list is not displayed in a useful manner. I believe it is reporting the entire size of the list, not just the number of active subscribers. It makes our list appear much larger than it really is.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Campaigner

The better ease of use of the alternatives is not worth the additional price.

Switched from

[Campaigner](https://www.capterra.com/p/64408/Stream-Send-E-Mail-Marketing/)

They got acquired.

Review Source

Response from Ziff Davis

July 16, 2020

Hello Dave and thanks for taking the time to leave this review for us. We would love to work with you on your reporting to ensure the data that you are viewing is as optemized as possible for your needs. Please reach out anytime. - Carlos

AI

Andrew I.  
Vice President, Sales & Marketing  
Oil & Energy  
Used the software for: 2+ years

### "Long time user"

May 3, 2019

4.0

Campaigner is a reliable and flexible software that has allowed us to grow our e-marketing campaigns.

Pros

We have been using Campaigner for about a decade and it has been a reliable and user-friendly software. They have worked to keep the upgrading the functionality over the years.

Cons

The reporting on clicks is very painful and manual. I'd really like to the ability to download a report that shows me who clicked on the campaign and the name of the link they clicked on with all the contact details. At the moment, we spend hours manually doing this.

Review Source

Response from Ziff Davis

June 4, 2019

Hi Andrew, Thanks so much for the review and thank you for being a loyal customer. Your feedback on reporting has been reported to our product team. If you have any additional questions or comments you would like to share please do let us know. Thanks so much The Campaigner Team

CF

Corinne F.  
Research Accounts Support Officer  
Education Management  
Used the software for: 2+ years

### "Great Mailing List Organizer"

January 11, 2021

5.0

We are able to track when students open our email ad on key factor is when they miss a deadline or go against the rules or say they never knew about it, we can pinpoint and address accordingly.

Pros

The ability to upload your mailing list was a great timesaver in creating our multiple structure of specific groups. In addition being able to see the analytics and figure out how to structure future mailouts

Cons

It would be nice to be able to totally customize your template on your own, as sometimes you may want to change the layout and it's a hassle to contact the team to get it done.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Campaigner

We are considered about privacy and are aware that the laws between Canada and U.S. differ, so preferred to go with a Canadian company and one that our institution already approves.

Review Source

Response from Ziff Davis

January 28, 2021

Hello Corrine, Thanks for the feedback! It's wonderful to hear that you are happy with Campaigner. Our drag and drop email editor will make it very easy to design your own templates and edit as needed, I hope this helps. Best, Carlos, CMM

LH

Lee H.  
admin  
Defense & Space  
Used the software for: 2+ years

### "Nice Product"

September 5, 2020

4.0

Support has always been great when I've needed them. Thumbs up.

Pros

I like how you can easily add the "openers" to any list. It's easy to export and import. I like that you can use the copy and paste feature to import smaller amount of records, so you don't have to create a csv file. I like the information given in the report.

Cons

I wish there were more templates & plainer templates to choose from when creating a campaign. While creating a campaign, I wish it would show you in the ribbon what font you used and size, etc - just like Word. So this is the area that use some updates for my purposes.

Switched from

[VerticalResponse](https://www.capterra.com/p/61128/VerticalResponse/)

Campaigner bought them out.

Review Source

Response from Ziff Davis

September 25, 2020

Hello Lee, Thank you very much for taking the time to leave us this review. You may be happy to know about our new Drag & Drop email editor which will have a selection of easy to use and edit edit templates. Best regard, Carlos, Customer Marketing Manager

SG

Steven G.  
Founder  
Entertainment  
Used the software for: 1-2 years

### "The Best Mailing Tool for our Business"

December 17, 2020

5.0

This is third mailing software we've tried, and the only one which ticked all the boxes. It's ease of use, it as less bounce rate and the stats showing how the emails were received have all enabled us to focus on the content of our mailers and grow.

Pros

Campaigner's learning curve on the software isn't difficult and the data showing how many of our emails were opened have been the high points and enabled us to grow.

Cons

Given that we have used other similar software, all with their unique faults, we don't have any that would need improving on Campaigner.

Review Source

Response from Ziff Davis

January 5, 2021

Hi Steven, Thank you for taking the time to provide us with feedback! We're glad that you've had a positive experience with Campaigner and that it fits your needs. All the best, Allison, Content Marketing Manager

SN

Sarah N.  
Admin Assistant  
Marketing and Advertising  
Used the software for: 2+ years

### " Campaigner Review"

July 17, 2019

4.0

We love how we can easily, mass contact all of our contacts with Campaigner. It is quick, easy, and very user friendly. You can preview and edit your email blast before you send it out, saving us from being inefficient. One of our staff just started using it, and is very comfortable using it because it is so user friendly and easy to use.

Pros

I love how easy it is to use. You can easily search to see if the contact email is already in your mailing lists. We are able to have multiple lists to serve our needs. I love how you can use the back button to go back to what you were working on.

Cons

I dislike how sometimes you get an error stating that the attachment is too big, when in fact it is not. Often times, if you restart your email blast with the same attachment it will work, it is just a glitch in the system. But other than that, we are very pleased with the software.

Review Source

Response from Ziff Davis

July 7, 2020

Hi Sarah, Thanks very much for your wonderful feedback of Campaigner, and that you find it to be very user friendly. This is definitely one of our top priorities for our users. In regards to the attachment issue you desctibed, we would love to look into this further and hope that you follow up with us. Thanks very much, Carlos

AB

Andrew B.  
Digital Marketing Lead  
Utilities  
Used the software for: 2+ years

### "We have been using Campaigner for 3 years now and it meets our needs."

March 22, 2018

2.0

Pros

AB testing has been a plus for us. It is a good price point. The ease of use is good. Reporting and tracking are easy to use and comprehensive.

Cons

There always seems to be a glitch with the software. Something is always in a state of needing to be addressed. The responsive design of the emails could use an improvement - experience issues where the email sent does not render well in mobile. Image formatting never seems to work properly.

Review Source

Response from Ziff Davis

March 27, 2018

Hello Andrew, Thank you for reviewing our platform. It means a lot to our staff to hear customer feedback. We are happy to hear that we are meeting your needs. We also appreciate the product feedback and have passed it on to our teams. Thanks again for the review and if you have questions in the future please do not hesitate to reach out! -The Campaigner Team

KW

Kevin W.  
Web Technical Support/Developer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "simple, easy yet powerful Email Marketing system"

August 9, 2019

4.0

It is a great email marketing tool. Our organization have been using campaigner for years.

Pros

\- efficient and easy to use Web User Interface - flexible and customizible fields in addition to the standard fields set - Restful API integrations with wide ranges of system coverage - reports of email campaign's results

Cons

\- multiple accounts in a organizational level not able to share contacts data set

Review Source

Response from Ziff Davis

July 16, 2020

Hi Kevin, Thank you for taking the time to leave us this valuable feedback, we greatly appreciate it. I am happy to hear you like our API functionality and reporting features. We should be able to find a way to deliver the information you need to your other accounts, please reach out to our API team and we will be happy to help. All the best, Carlos

CM

Catherine M.  
Communications Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Marketing to Seniors"

August 28, 2020

4.0

I'm very pleased with the product and changes always seem to be improvements. (That's not always the case with software.)

Pros

For us, plain text emails are the most effective. So personal; they do not appear to be from a mass mailing. I'm so please that hyperlinks embed seamlessly in plain text.

Cons

it's little glitchy when entering text. - line spacing too big or too small; difference between soft return and hard return. Looks ok in layout but changes when a test email is sent. Then the fiddling starts.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Campaigner

Campaigner was easier to use.

Review Source

Response from Ziff Davis

September 14, 2020

Hello Catherine, Thank you for your feedback, I'm happy to know that you get such good use out of Campaigner. I hope you get a chance to try our new Drag and Drop email editor. It will allow you to make text only email designs easily and effectively. Best, Carlos, Customer Marketing Manager

BM

Brian M.  
Administrator  
Entertainment  
Used the software for: 2+ years

### "Love my Campaigner"

April 7, 2022

5.0

Great. We're expanding our use of Campaigner as I write this!

Pros

Have used Campaigner now for years. Switched from another email management program (and have used several). What we like most about Campaigner is that a higher percentage of our emails reach inboxes than with other major programs we've used. Plus, the support is responsive.

Cons

Nothing really. Very happy with the software.

Reason for choosing Campaigner

Better reputation, lower cost

Review Source

SN

Stephanie N.  
Owner  
Supermarkets  
Used the software for: 2+ years

### "Campaigner Review"

September 9, 2020

5.0

Positive

Pros

Easy to use, good visual tools, reliable.

Cons

Not always easy to determine how many prepaid emails are remaining Setting up segments is not necessarily intuitive

Reason for choosing Campaigner

Because Campaigner acquired my previous email provider

Review Source

Response from Ziff Davis

September 25, 2020

Hello Stephanie, Thank you very much for your review. Feedback from a such a valued, long time customer such as yourself is extremely valuable to us. If you ever wanted to tell us more about your experience with Campaigner, please reach out anytime. All the best, Carlos, Customer Marketing Manager

MR

Margaret R.  
Assisting in Marketing  
Wholesale  
Used the software for: 2+ years

### "Inexpensive, Efficient, User Friendly and Outstanding Customer Service"

September 23, 2021

5.0

What makes this particular program effective is it's easy to use for a non-computer savvy person and customer support is there to walk through even the most confused person using it.

Pros

Their customer service! I have never once had an issue the customer service department didn't patiently walk me through "the fix".

Cons

None that I can think of. I have never used another program because there hasn't been an issue with Campaigner that left me looking for other options.

Review Source

Response from Ziff Davis

November 19, 2021

Hello Margaret, Thank you very much for the outstanding review of Campaigner! It's wonderful to hear that our customer service team has always been extremely helpful to you and that you have had no issues using our service. We are looking forward to servicing all of your SMS and email marketing needs for years to come. All the best, Carlos P, Community Manager

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