# Page 9 | Campaigner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Campaigner the right Email Marketing solution for you? Explore 428 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/266291/Campaigner/reviews

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Campaigner

3.9 (428)

[View alternatives](https://www.capterra.com/p/266291/Campaigner/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Campaigner

## Showing most helpful reviews

Showing 201-225 of 428 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TG

Thomas G.  
CEO  
Hospitality  
Used the software for: 2+ years

### "Marathon Tours & Travel Review"

August 25, 2020

5.0

We have been able to customize our marketing bulletins very easily.

Pros

Ease of Use. Customer support is very responsive although we do not frequently need assistance.

Cons

I cannot say that I have answer to this question.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Cost

Review Source

Response from Ziff Davis

September 10, 2020

Hi Thomas, Thank you for your excellent and to the point feedback for us. All the best, Carlos, Customer Marketing Manager

RK

Ron K.  
President  
Automotive  
Used the software for: 2+ years

### "Great alternative for ConstantC"

August 19, 2020

4.0

Overall good!

Pros

Easy to use, multiple choices so I chose it

Cons

Limits on photos saved and some won't delete

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Campaigner

list management

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

list import

Review Source

Response from Ziff Davis

September 10, 2020

Hello Ron, Thanks for your feedback! I hope that you reach out to our support team so that we can help you with your image management. Please reach out anytime. Best, Carlos, Campaigner Customer Marketing Manager

TK

Troy K.  
CEO/Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Its got to be one of the worst Email Platforms out there"

June 21, 2022

1.0

Terrible. Was thrilled when we were able to move the client away from it and onto Active Campaign.

Pros

Nothing. Really it is a terrible email platform.

Cons

The design features to layout and design creative emails is horrid. Nothing is intuitive. The platform is old and couldn't even convert a design to a text version. Every email campaign had to be designed first in visual form and then again in text form. It caused terrible overtimes in building out campaigns. Also its email automation/funnel system is really laughable.

Review Source

bS

bruce S.  
owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Platform for Email Communications"

December 21, 2020

5.0

Pros

East, reporting Simple to use and very reliable

Cons

once a subscriber unsubscribes, its impossible to change only way is to have client sign in under a different email address???

Review Source

Response from Ziff Davis

January 5, 2021

Hi Bruce, Thanks for leaving us a review! We're happy that you've had a good experience with Campaigner. All the best, Allison, Content Marketing Manager

dH

dan H.  
owner  
Entertainment  
Used the software for: 2+ years

### "Customer service is atrocious. Actual platform ok but better value found elsewhere for sure."

September 4, 2020

2.0

I didn't like it. I need something simpler and someplace where the person I need to talk to for billing is able to be directly talked to on the phone. Here, if you have a problem, it's pass the buck central.

Pros

Once set up I could use the same template over and over again.

Cons

The customer service is atrocious and I'm soon going to find a new service.

Reason for choosing Campaigner

the cost

Review Source

Response from Ziff Davis

September 14, 2020

Hello Dan, Thank you for taking the time to leave this feedback. I would like to look further into your issues concerning support, as we like to ensure that all of our customer are having the best experience possible. I will ensure that any open items in regards to your account are followed up on. In the mean time, please continue to reach out to us for anything you may need. All the best, Carlos, Customer Marketing Manager

KM

Katy M.  
Research Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not the easiest to use"

November 26, 2020

3.0

Pros

Managing contacts and setting up subscription forms is fairly easy.

Cons

The design components of email marketing are difficult to use consistently. The emails display differently in desktop Outlook and web Outlook, and I presume other email programs. Random formatting issues such as extra bullets, strange font sizes, etc. show up in some emails but aren't visible in the program so there's no way to fix them.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Campaigner

Concern over data being housed in U.S., price

Review Source

Response from Ziff Davis

December 2, 2020

Hi Katy, Thank you for taking the time to give us feedback. We will definitely look into the concerns you've raised. All the best, Allison, Content Marketing Manager

KG

Kim G.  
VP, marketing  
Financial Services  
Used the software for: 1-2 years

### "Great for mainstream email marketing"

August 28, 2020

4.0

Good customer service whenever I've had to contact them (which is infrequently).

Pros

The editor is very user friendly as is the list management portion.

Cons

It feels a little bit dated in comparison to some other CRMs but for basic monthly email newsletters, one-off promotions and a database to store contacts, it's perfect and at the right price point.

Reason for choosing Campaigner

We didn't choose Campaigner, per say, as it was the progression from our old software, Streamsend.

Switched from

[Campaigner](https://www.capterra.com/p/64408/Stream-Send-E-Mail-Marketing/)

Old software was phased out.

Review Source

Response from Ziff Davis

September 14, 2020

Hello Kim, I greatly appreciate that you took the time to leave us this feedback as it helps us to continue to make improvements to our platform. Best regards, Carlos, Customer Marketing Manager

VR

Verified Reviewer  
Director of Marketing and IT  
Real Estate  
Used the software for: 2+ years

### "It does what we need it to do"

March 15, 2018

3.0

Pros

The program is very easy to maneuver and operate from a new inexperienced user. Anyone can send an email out from this platform.

Cons

After moving on to several different marketing platforms, Campaigner is falling wayyyyyy behind other email marketing platforms.

Review Source

Response from Ziff Davis

March 26, 2018

Hello there, Thank you for taking the time to review our platform. It means a lot to our team that you are willing to provide us with feedback. All feedback has been passed on to the product team to help with future product updates. If you have any questions in the future please do not hesitate to contact us. -The Campaigner Team

VR

Verified Reviewer  
President & Sales Manager  
Broadcast Media  
Used the software for: 2+ years

### "Easy to build mail-outs reliable reporting great value"

November 27, 2018

5.0

Our job is to try and reach a specific market and keep our clients and prospects posted on our activities and how our software development is geared towards dealing with all regulated changes. So far very good.

Pros

Easy to use track our mailer activities

Cons

Nothing really - for our limited market in broadcasting is works very well with very few recipient complaints .

Review Source

Response from Ziff Davis

January 24, 2019

Hi there, Thank you so much for your wonderful review. we are so happy to hear that our platform is working well for you and we hope you continue to see success. If you have any additional questions or comments please do let us know. The Campaigner Team

VR

Verified Reviewer  
Senior VP Director of Database Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Campaigner Review"

October 11, 2018

1.0

It has been awful. We loved the Publicaster system, but since we were forced onto the Campaigner system there has been nothing but problems - and they do not come close to resolving them satisfactorily.

Pros

There is nothing we like. It has been a bad experience.

Cons

Very little. The templates do not work well, there is poor flexibility and the customer support is awful.

Review Source

RP

Ryan P.  
Director  
  
Used the software for: 2+ years

### "I LOVE Campaigner!"

March 22, 2018

4.0

Pros

I use this software for all my email campaigns. It has easy to use templates that make emailing SO EASY!

Cons

Some of the templates and the design of the platform look really old and could use a facelift. Otherwise, great platform.

Review Source

Response from Ziff Davis

March 27, 2018

Hi Ryan, Thank you so much for the positive review of our platform. We hope you continue to see success with Campaigner. If you have any questions in the future do not hesitate to contact us! -The Campaigner Team

BP

Brian P.  
President  
Retail  
Used the software for: 2+ years

### "Long time Campaigner user"

September 28, 2021

5.0

Pros

I have been using the Campaigner to send out emails to our customers for 20 somewhat years. It is easy to use with great return.

Cons

Not able to integrate with our website. Would be better if I could.

Review Source

LA

Louise A.  
Office Admin  
Real Estate  
Used the software for: 1-2 years

### "Things I feel should change"

August 5, 2019

4.0

Pros

I like that you can send to multiple agents at one time.

Cons

The program is not as easy to navigate as the previous "Streamsend" was. There are too many steps to take before you actually send your flyer. I am pretty computer savvy, so if I'm having trouble, I wonder how many others are??

Switched from

[Campaigner](https://www.capterra.com/p/64408/Stream-Send-E-Mail-Marketing/)

I understand that Campaigner took over for Streamsend??

Review Source

Response from Ziff Davis

July 16, 2020

Hello Louise, Thank you very much for your honest feedback, this is a great help to us so that we can continue to make improvement for our users. Wishing you all the best, Carlos

AS

ARLENE S.  
President  
Entertainment  
Used the software for: 1-2 years

### "Campaigner User"

July 29, 2019

4.0

Overall, pretty good.

Pros

I like that the transfer of monies from Customers is prompt.

Cons

I have to search to find the details of the purchase, i.e. : Consumer name & mailing address, product purchased, breakdown of monies: price of purchase, tax, S&H, Campaigner cut.

Review Source

Response from Ziff Davis

July 16, 2020

Hello Arlene, Thanks for the review, we really appreciate this kind fo feedback. In regards to any and all concerns with regards to billing, we would love to look further into this for you. Best, Carlos

VR

Verified Reviewer  
IT Director  
Sports  
Used the software for: 2+ years

### "I have been using this service for 4 plus years."

June 18, 2018

4.0

Pros

Good value for the dollar as compared to other email service plans. Contacts and list management is relatively easy to use and maintain.

Cons

The email designer needs software a better drag and drop email design interface and more templates to work with. The existing email design interface is too rigid and does not allow you to even modify their own templates.

Review Source

Response from Ziff Davis

October 15, 2018

Hi there, Thanks for taking the time to review our platform. We appreciate the feedback you provided in regard to our email editor and have passed it along to our product team. If you have any questions or comments in the future please do not hesitate to contact us.

CA

Carolyn A.  
Marketing Manager  
  
Used the software for: 1-2 years

### "Good enough to not shop around for other vendors"

May 24, 2018

4.0

Pros

reporting features are easy to access and compare with other emails we send out. That's all i have to say but there's a 100 character min requirement.

Cons

Design/templates more difficult to use/adapt than I'd want it to be. We have limited design experience for emails so we look for easy to adopt email layouts.

Review Source

Response from Ziff Davis

June 18, 2018

Hi Carolyn, Thank you so much for reviewing Campaigner. We apolgize for the template issues, we are looking to add more templates soon that requires less work on the customers end. Keep an eye out. If you have any additional questions please let us know. -The Campaigner Team

PC

Patrick C.  
Creative Director  
Design  
Used the software for: 2+ years

### "Highly Customizable"

October 12, 2020

4.0

It's been excellent.

Pros

Support for custom HTML and CSS. I'm pleased that I don't have to use a template.

Cons

I like the product. That's why I've continued to use it for so many years.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Campaigner

Ability to customize.

Review Source

Response from Ziff Davis

October 26, 2020

Hello Patrick, Thank you very much for your feedback. Wishing you well, Carlos Petersen, Customer Marketing Manager

NA

Nisha A.  
Director of Marketing  
Professional Training & Coaching  
Used the software for: 1-2 years

### "A Great Marketing Tool"

July 29, 2019

3.0

Overall it was a great experience. It provided us with the platform we needed for our inbound marketing efforts and the team was easy to work with.

Pros

It was easy to manage with templates that could be cloned and edited.

Cons

I found the navigation a bit small to read and a bit finiky at times.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Cost.

Review Source

Response from Ziff Davis

July 16, 2020

Hi Nisha, Thank you for your valuable feedback of Campaigner. I hope that we have been able to address your concerns in regards to viewing the user interface, it is optimized for all major web browsers. Please reach out to us anytime you need some help. Best regards, Carlos

PW

Phil W.  
Owner  
Retail  
Used the software for: 2+ years

### "Ponder Hardware"

December 22, 2020

4.0

Good but could be better.

Pros

It works well for our purposes. I've used it enough to feel comfortable with it.

Cons

I would like to see more options with the email layouts; more colors, options to choose your own colors, font options, and design options. There is a glitch in the software when loading an image. The software will jump suddenly from the segment you are working on back to the header at the top of the email. This happens frequently.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Campaigner

Ease of use. Price

Review Source

Response from Ziff Davis

January 5, 2021

Hi Phil, Thanks for providing us with feedback! We're glad that you've had a positive experience and that you've found Campaigner easy to use. We will look into the items you've raised here with our support team. All the best, Allison, Content Marketing Manager

PG

Phil G.  
Managing Partner  
Financial Services  
Used the software for: 1-2 years

### "We have used Campaigner for the past 1 1/2 and its a key part of our marketing"

September 12, 2017

5.0

Pros

The ability to export and clean our database based off the the marketing results. If there is any spammy words used in the body of the message we should be notified when we are writing it.

Cons

Have social media connections to the names like Insightly.com. Would like to have more information available when viewing the Opens and clicks. Company name, phone

Review Source

Response from Ziff Davis

September 15, 2017

Hi Phil, Thanks so much for the positive review. We are so very happy to hear that our platform is a key part of your marketing strategy. Your suggestion for more information in the opens and click report is a great idea. We have sent the suggestion over to product team. Please do let us know if you have any other questions, comments or suggestions for our team! - The Campaigner Team

LD

Layne D.  
President  
Human Resources  
Used the software for: 2+ years

### "Campaigner "

April 7, 2022

4.0

Pros

Like the schedule settings to send emails in the future

Cons

Over reaching over site and not easy to tell when and how

Review Source

KC

Kent C.  
President  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Hands down, the best email blast program on the market!"

July 17, 2019

5.0

Excellent!

Pros

For the most part, what you see is what you get, unlike virtually every other competitor.

Cons

There's still a fair amount of didiling necessary between HTML and Design modes.

Review Source

Response from Ziff Davis

July 7, 2020

Hi Kent! Thank you for your stunning review of Campaigner. This certainly brightens my day and I do appreciate you taking the time to leave your feedback. In regards to email design, I do hope you have taken a moment to see if our new Drag and Drop editor will address some of your email design needs. It allows for HTML blocks within it as well. We would be happy to show you around anytime. All the best, Carlos

CS

Connie S.  
Public Relations Specialist  
Public Relations and Communications  
Used the software for: 1-2 years

### "Campaigner User Review"

May 13, 2019

4.0

Pros

The reporting function is most helpful so we know if our press releases are delivered and opened, plus the bounce reports allow us to immediately update our mailing lists.

Cons

When editing existing contacts using a keyword search, if you edit one of multiple responses, the program sends you back to "all contacts" instead of the search result list. You have to re-input the keyword and search all over again creating a frustrating time waste.

Review Source

Response from Ziff Davis

June 4, 2019

Hi Connie, Thank you for reviewing Campaigner. We are happy to hear that platform is working for you. We appreciate the feedback you provided and have shared it with our team. If you have anything else you wish to share please do let us know. Thanks The Campaigner Team

VR

Verified Reviewer  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Affordable solution for tech savvy"

November 2, 2018

3.0

The cost savings compared to our previous service are fantastic.

Pros

It has one of the best price tags on the market, but can be difficult to build emails, especially if you don't know HTML.

Cons

Lack of flexibility in the layouts. It is difficult for our staff that don't know HTML to use.

Review Source

Dustin M.  
Director of Development  
Philanthropy  
Used the software for: 1-2 years

### "RUN! "

October 9, 2018

1.0

Campaigner is one of the worst programs I have ever used. Their customer service was slow and useless. I am not sure how they built a program this bad.

Pros

There is nothing that I liked the MOST.

Cons

The software was incredibly slow and clunky. No matter what you were doing it is difficult. Inserting pictures? How about go through this 10 step process, oh, and that picture just messed up your entire e-mail. Want a custom button? Think again.

Review Source

Response from Ziff Davis

October 15, 2018

Hi Dustin, We apologize for the inconvenience that you have experienced while using our platform. We appreciate your feedback and have passed it along to our team. If you have any other feedback please do not hesitate to let us know. Thanks - The Campaigner Team

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