--- title: "Chariot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chariot Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/266325/Chariot/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Chariot Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Chariot ## What is Chariot? Chariot is the fastest-growing CRM and operations software tailor-made to help moving companies to manage their entire business more efficiently. How is Chariot different? (1) it's easy-to-use and works on-the-go, (2) our features can adapt to your unique processes, (3) our NYC-based engineers relentlessly improve the product every day, and (4) we go above and beyond for every customer. Schedule a demo with us to see the difference. ## What is Chariot used for? [Moving](https://www.capterra.com/moving-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Recognitions Best ease of use Overall rating Based on 64 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Sales Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... - Sales Tracking / 2026 ## Chariot alternatives Highest Rated [5.0 (11)](https://www.capterra.com/p/140146/MoversSuite/reviews/) Starting price $899.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (80)](https://www.capterra.com/p/123572/Vonigo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [SmartMoving](https://www.capterra.com/p/180048/SmartMoving-Software/) [4.9 (143)](https://www.capterra.com/p/180048/SmartMoving-Software/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180048/SmartMoving-Software/) ## FAQs about Chariot Overview ### What problems does Chariot solve? Chariot solves time-consuming moving-company administration by centralizing lead intake, job details, booking, scheduling, dispatch, digital bills of lading, payments, invoicing, and QuickBooks-related accounting tasks. Its configurable forms, inventory, and workflows reduce missing job information and manual follow-ups. Moving business owners, dispatchers, office staff, and field crews benefit from clearer job management and quicker operational adjustments. Answer based on 31 reviews Overview ### Which roles and teams benefit most from Chariot? Chariot is most used by moving company owners, presidents, and CEOs who oversee business performance, bookings, and daily delivery. Office managers, operations managers, and moving administrators use it to coordinate scheduling, customer records, dispatch, and financial tasks. Booking teams rely on Chariot to manage inquiries and convert jobs into organized moves. Answer based on 64 reviews Overview ### What company size and industries is Chariot built for? Chariot is built for small moving and storage companies, with 100% of reviewers representing small businesses and 64% in transportation, trucking, and railroad. It also serves logistics and supply chain and package/freight delivery firms, each accounting for 9% of reviewers. Its most common use case is moving, reported by 64% of reviewers. Answer based on 64 reviews Features and Usability ### What are the key features of Chariot? Chariot includes core moving-company operations features such as quotes/estimates, lead management, job management, and dispatch management. Teams can create and send customizable estimates by text or email, receive and book leads, give crews job details and status tracking, and schedule work through calendar management. Its customer database supports searches by contact or job information. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does Chariot integrate with? Chariot integrates with Google Calendar. The catalog and reviewer mentions provided here confirm this calendar connection as the listed third-party integration, supporting scheduling and coordination for crews and office workflows. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Chariot offer? Chariot provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced learning resources. Answer based on 6 reviews Getting Started and Support ### What customer support options does Chariot offer, and how do users rate the experience? Chariot offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users consistently describe support as responsive, helpful, and easy to reach, often citing quick communication, knowledgeable staff, and attentive onboarding. Several reviewers also value the team’s willingness to address issues and consider product feedback. Answer based on 31 reviews Features and Usability ### Is Chariot easy for moving company staff to learn and use? Chariot gives moving company teams an intuitive workspace for managing jobs, quotes, scheduling, and customer details in one place. Staff members generally find navigation and onboarding straightforward, while customization and responsive support help with workflow questions. Mobile access can feel limited because the platform lacks a dedicated app and its mobile view challenges some users. Answer based on 22 reviews Features and Usability ### How does Chariot handle deposits, invoices, and customer payments? Chariot simplifies payment handling for moving businesses by tracking deposits, supporting job-site collection, and organizing invoices around open and closed work. Teams value digital bills of lading, additional-fee charges, and QuickBooks Online integration. Some users find invoicing less intuitive than other areas and want easier monthly billing for commercial customers. Answer based on 18 reviews ## Features AI summary Based on 5,061 Sales Tracking reviews Capterra data shows that buyers of sales tracking software rank the following features as their top priorities: - **Sales Pipeline Management** (**51%** of reviewers rated this feature as critical) - **Lead Management** (**46%**) - **Reporting/Analytics** (**39%**) Chariot supports all three of the features reviewers consider most important: **Sales Pipeline Management**, **Lead Management**, and **Reporting/Analytics**. Together, these capabilities help businesses track opportunities through each stage of the funnel, manage leads more effectively, and monitor sales performance with clearer insight, allowing teams to make better decisions and improve follow-through across the sales process. Sales Pipeline Management 5.0 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Reporting/Analytics 4.7 (21) 47.62% of 21 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Search/Filter 4.8 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Task Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Data Import/Export 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lead Management 5.0 (52) 59.62% of 52 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Chariot 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Assignment Management: Assign issues and tasks based on availability or required skills - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Moves: Moves designated for commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Moving Companies: Software used by moving companies - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Live Chat: Ability to chat online in real time - Local Moves: Moves that do not cross state or country borders - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Storage Management: Store items for a designated period of time - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (64) 4.9 Based on 64 reviews ## Pricing Value for money 4.9 (63) Value for money 4.9 (63) 4.9 Based on 63 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (64) 5.0 Based on 64 reviews ## User reviews Overall rating 5.0 Based on 64 reviews Filter by rating Counts reflect reviews available in this feed. 5(62) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful BO Business owner Business owner Used the software for: 1-3 years ### "If you're an owner\\operator and want to get out of the field and grow, get Chariot." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2026 \[sensitive content hidden\] and his team, specifically \[sensitive content hidden\], are some of the best people I've worked with over my years in the moving industry. Their patience, professionalism, and support has been unwavering. I actually switched over to Chariot during a very difficult time in my personal life when I became a caretaker. Before that I was doing everything by hand, manual Google calendar entries, hand written estimates, and I was hitting a wall. Aside from working 90 hours a week, I couldn't grow. Chariot is what enabled me to be there for my family, and keep my business going when I was seriously struggling to keep everything together. Another one of the best things about Chariot is that they are constantly improving their product with useful updates. Pros From onboarding to the quick customer support and all of their help getting up to speed on the software, the Chariot team provided me with cohesive support from when I first got onboard all the way to my operations now. Cons If I had to say something I like the least, it would be the in-app subscriptions. But, that's the way business is these days, nothing is a standalone product anymore. CO CEO OWNER CEO OWNER Used the software for: 1-3 years ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 18, 2026 It takes a little while to get used to it but once everyone on our team understood the work flow and process it makes things run way smoother. Pros Organized, user friendly, clear communication with customers. Less chance of missing charges on moves. Cons Cost, and some of the minor glitches that still happne like having to refresh the page because the address will not populate or when changing the msg settings and linking job to a previous a customer at the same time it times out and will not complete the request. You can only do one at a time. MA Moving Admin Moving Admin Used the software for: 1-3 years ### "Chariot Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Very fluid software. Makes my job every day easier. I like how everything is in this software and I don't have to use many different applications at once, I can focus on one application for all the information about the move. Pros Chariot is very user friendly, easy to learn. Everything you need for everyday efficiency is in this software. When you find something they could improve upon or your having a problem they are fast at communicating and finding a solution. Cons I don't have a big con at the moment. However, I wish you could split trucks in tracks. As often we have several trucks on a job and the workers move from job to job often would be great to be able to split them up sometimes. MM Managing Member Managing Member Used the software for: Less than 1 year ### "Managing Member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Chariot software has been a game changer for us. Coming from all pen and paper processes to 100% digital. The staff has more control and flexibility with Chariot than ever before. The updates that they have made and are continuing to improve on are excellent. We are very happy with the system and look forward to the future with Chariot. Pros Taking processes that we had into one platform. The flexibility it gives us with all our information in one place and mobile is a gamer changer. Cons Not much to say here. The things that I run into on occasion are easily worked around or Chariot does an update that addresses it. No real issues for us. PR President President Used the software for: Less than 1 year ### "OUTSTANDING PRODUCT - HIGHLY RECOMMENDED" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Our overall experience has been outstanding. They have helped us at every step of the way. The Chariot system is very easy to operate on the business and the customer end. Pros The customer service is immediate and handled by trained professionals. The Chariot system is amazing, lightning fast and absolutely loaded with fantastic features. The Chariot system has elevated our office production and made it easy for us to manage our moves. It has provided our valued customers with easy to use tools and formats. The training is accomplished by highly trained professionals like \[sensitive content hidden\] . \[sensitive content hidden\] is sales is extremely helpful. \[sensitive content hidden\] has been working closely with us to tweek their system to better assist our performance. We can honestly highly recommend Chariot and their team. Cons Love it all !!! We are unable to to find any fault or complaint about the Chariot system and their employees. BM Booking Manager Booking Manager Used the software for: 1-3 years ### "Maybe the best CRM I've used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Excellent, one of the best CRMs I've worked with. I've used quite a few throughout my career and this one has to be the best. Pros Robust, easy to use, and most importantly for me the support and customization is incredible. Any time I need something specifically for how our business uses Chariot, their team is quick and responsive. Pretty much tailored it to how we are most comfortable using it. I'm immensely impressed. Cons Nothing to note here. I don't really see any cons. It does what I want it to do and more. If there's something I need Chariot to do, \[sensitive content hidden\] and his team are able to help me do it and set it up for me. OW Owner Owner Used the software for: Less than 1 year ### "West Kentucky Moving Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 It's been a pleasure to work with Chariot for our office, movers and business. Anytime we have a question they respond very quickly with answers. Pros Chariot, and their team members are top notch! They are very responsive and helpful in operating our moving business! Cons I can't find many issues wrong with Chariot. Some of the options need to be customized for each company. The main contact needs to have an option for spouses to be added together on the leads. BA Business and Operations Manager Business and Operations Manager Used the software for: 3-5 years ### "Great team and software system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2026 Pros That the system is user friendly, it is continously improving, customer service is good pretty efficient. Cons Every now and then there are some small system errors but they always fix them or figured them out quick enough. OW Owner Owner Used the software for: Less than 1 year ### "Saved Time, Increased Revenue, More Professional." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2026 Chariot has been a complete game changer for my moving business. It’s helped me save time, increase revenue, and present a much more professional image to my customers. The platform is extremely easy to use, and the customer support is outstanding. The team truly supports you every step of the way. Chariot has exceeded my expectations. Pros Ease of Use, time saving, lead management, customer service, sales management, Learning Curve. Value for Money Cons There isn't anything noteworthy to add. I have enjoyed every aspect of Chariot. I've reached out to the team with small suggestions. OW Owner Owner Used the software for: Less than 1 year ### "Great Software, Great People, Great Company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2025 Overall, my experience with Chariot has been exceptional. A company's success is often closely tied to its software, and Chariot has proven that their software is top-tier. In addition to the quality of their software, their commitment to working closely with customers, listening to their needs, and implementing positive changes that enhance the user experience is remarkable. This has been a significant improvement for my business, and it has been a pleasure collaborating with the Chariot team. Pros I greatly appreciate the functionality, design, and customer service provided by Chariot Moving Software. It has significantly enhanced our company's professional image, and the software has helped us become far more organized behind the scenes. Cons As someone who prefers a do-it-yourself approach, my feedback may be biased and is not intended to reflect negatively on the service. Ideally, having the ability to edit the estimate page independently, without needing to go through someone, would streamline the process and benefit everyone involved. [View all Reviews](https://www.capterra.com/p/266325/Chariot/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SmartMoving vs Chariot](https://www.capterra.com/compare/180048-266325/SmartMoving-Software-vs-Chariot)