# Chariot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chariot Software - reviews, pricing plans, popular comparisons to other Moving products and more.

Source: https://www.capterra.com/p/266325/Chariot

---

# 

 Chariot Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Chariot

## What is Chariot?

Chariot is the fastest-growing CRM and operations software tailor-made to help moving companies to manage their entire business more efficiently. How is Chariot different? (1) it's easy-to-use and works on-the-go, (2) our features can adapt to your unique processes, (3) our NYC-based engineers relentlessly improve the product every day, and (4) we go above and beyond for every customer. Schedule a demo with us to see the difference.

## What is Chariot used for?

[Moving](https://www.capterra.com/moving-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Overall rating

Based on 61 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Chariot alternatives

Highest Rated

[4.9 (43)](https://www.capterra.com/p/140142/Movegistics-CRM/reviews/)

Starting price

Contact vendor for pricing

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

[4.4 (97)](https://www.capterra.com/p/154185/MoveitPro/reviews/)

Starting price

$150.00

Per User, Per Month

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Management

5.0 (51)

58.82% of 51 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Job Management

4.9 (48)

60.42% of 48 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

Quotes/Estimates

4.9 (48)

68.75% of 48 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Calendar Management

4.6 (38)

63.16% of 38 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Dispatch Management

4.9 (36)

55.56% of 36 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Customer Database

4.9 (34)

58.82% of 34 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Chariot 63 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Assign issues and tasks based on availability or required skills

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Process of submitting and following up on claims with insurance companies

Leave comments and notes on documents for others to view

Moves designated for commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Estimate expected cost based on various factors before a project begins

Predefined actions automatically performed on the occurance of specific events

Management of commercial motor vehicles for work-related purposes

Software used by moving companies

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Ability to chat online in real time

Moves that do not cross state or country borders

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Streamlining repetitive tasks and activities through automated and predefined workflows

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Store items for a designated period of time

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (61)

4.9

Based on 61 reviews

## Pricing

Value for money

5.0 (60)

### Starting price

Free trial  
not available

Value for money

5.0 (60)

5.0

Based on 60 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (61)

5.0

Based on 61 reviews

## User reviews

Overall rating

5.0

Based on 61 reviews

Filter by rating

5(59)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JH

Jim H.

Managing Member

Transportation/Trucking/Railroad

### "Managing Member"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

Chariot software has been a game changer for us. Coming from all pen and paper processes to 100% digital. The staff has more control and flexibility with Chariot than ever before. The updates that they have made and are continuing to improve on are excellent. We are very happy with the system and look forward to the future with Chariot.

Pros

Taking processes that we had into one platform. The flexibility it gives us with all our information in one place and mobile is a gamer changer.

Cons

Not much to say here. The things that I run into on occasion are easily worked around or Chariot does an update that addresses it. No real issues for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2026

Ahh! It's amazing to see this review, thank you so much. We love serving you and other moving companies. Many more Chariot improvements to come!

Michael R.

President

Consumer Services

### "OUTSTANDING PRODUCT - HIGHLY RECOMMENDED"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Our overall experience has been outstanding. They have helped us at every step of the way. The Chariot system is very easy to operate on the business and the customer end.

Pros

The customer service is immediate and handled by trained professionals. The Chariot system is amazing, lightning fast and absolutely loaded with fantastic features. The Chariot system has elevated our office production and made it easy for us to manage our moves. It has provided our valued customers with easy to use tools and formats. The training is accomplished by highly trained professionals like \[sensitive content hidden\] . \[sensitive content hidden\] is sales is extremely helpful. \[sensitive content hidden\] has been working closely with us to tweek their system to better assist our performance. We can honestly highly recommend Chariot and their team.

Cons

Love it all !!! We are unable to to find any fault or complaint about the Chariot system and their employees.

Switched from

[MoverBase](https://www.capterra.com/p/140135/MoverBase/)

Chariot offered immediate customer service, thorough training, very reasonable pricing and a complete system utilizing the services of AI.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2026

Thank you so much for the review! It's been our pleasure to work with you and to help make running the business easier and more profitable!

Chris H.

Booking Manager

Consumer Services

### "Maybe the best CRM I've used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2026

Excellent, one of the best CRMs I've worked with. I've used quite a few throughout my career and this one has to be the best.

Pros

Robust, easy to use, and most importantly for me the support and customization is incredible. Any time I need something specifically for how our business uses Chariot, their team is quick and responsive. Pretty much tailored it to how we are most comfortable using it. I'm immensely impressed.

Cons

Nothing to note here. I don't really see any cons. It does what I want it to do and more. If there's something I need Chariot to do, \[sensitive content hidden\] and his team are able to help me do it and set it up for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2026

Thanks so much Chris, this review means everything! We're so glad to support you and your moving company and continue to bring new tools that help your company grow!

MJ

Micah J.

Owner

Logistics and Supply Chain

### "West Kentucky Moving Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2026

It's been a pleasure to work with Chariot for our office, movers and business. Anytime we have a question they respond very quickly with answers.

Pros

Chariot, and their team members are top notch! They are very responsive and helpful in operating our moving business!

Cons

I can't find many issues wrong with Chariot. Some of the options need to be customized for each company. The main contact needs to have an option for spouses to be added together on the leads.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 8, 2026

Micah -- really appreciate you sharing your feedback on Chariot! We're grateful for the opportunity to help your moving company grow more profitably and with less stress for the team!

MM

Marcus M.

Owner

Furniture

### "Saved Time, Increased Revenue, More Professional."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2026

Chariot has been a complete game changer for my moving business. It’s helped me save time, increase revenue, and present a much more professional image to my customers. The platform is extremely easy to use, and the customer support is outstanding. The team truly supports you every step of the way. Chariot has exceeded my expectations.

Pros

Ease of Use, time saving, lead management, customer service, sales management, Learning Curve. Value for Money

Cons

There isn't anything noteworthy to add. I have enjoyed every aspect of Chariot. I've reached out to the team with small suggestions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2026

We're grateful to work with you and support your growing moving company! Thank you so much for the kind words!

SZ

Sandra Z.

Business and Operations Manager

Transportation/Trucking/Railroad

### "Great team and software system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 31, 2025

Pros

That the system is user friendly, it is continously improving, customer service is good pretty efficient.

Cons

Every now and then there are some small system errors but they always fix them or figured them out quick enough.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2026

Thank you so much for the comments! We definitely work hard to support every customer big and small as best we can and to improve the platform every day. Excited to support your company for a long time to come!

NK

Nick K.

Moving Company Owner

Translation and Localization

### "Next Gen Moving Company Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2025

Pros

The system is very user friendly. We have been using Chariot for our moving company for over a year and have had no issues. Team is easy to work with and provides us great customer service.

Cons

We have not had any issues with Chariot up to this point. \[sensitive content hidden\] and the whole team are great to work with.

Alternatives considered

[SmartMoving](https://www.capterra.com/p/180048/SmartMoving-Software/)

Reasons for choosing Chariot

The interactions that we had with Chariot when looking for a new product were a main reason, along with cost and the product itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MY

Matt Y.

Owner

Transportation/Trucking/Railroad

### "Chariot 5 Stars"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2025

Overall very satisfied with Chariot. The chariot team is easy to work with and very reliable when it comes to answering questions. Easily the best CRM system I've ever used.

Pros

Easy to use and support staff very friendly and helpful. Many new features being added consistently to continue to elevate their software.

Cons

As with any software it takes some time to learn it but once you learn the software it's well worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Greg P.

Owner

Package/Freight Delivery

### "Excellent Moving Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 22, 2025

Overall we have been very happy with Chariot, we are excited to continue using them and see what they will roll out next to improve daily operations.

Pros

After using other moving software, Chariot is a cut above as far as ease and efficiency. The best part about Chariot is their team is very responsive to inquiries and requests and actually implements changes that improve performance, rather than waiting endlessly for upgrades and fixes to be voted on by users to be addressed. You can see the product evolving on a week to week basis.

Cons

The only issue so far is some scheduling organization and layout of the calendar, but a customization issue, rather than functionality.

Switched from

[MoveitPro](https://www.capterra.com/p/154185/MoveitPro/)

Issues with job bookings, especially multi day moves

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Andre L.

Owner

Transportation/Trucking/Railroad

### "Great Software, Great People, Great Company!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2025

Overall, my experience with Chariot has been exceptional. A company's success is often closely tied to its software, and Chariot has proven that their software is top-tier. In addition to the quality of their software, their commitment to working closely with customers, listening to their needs, and implementing positive changes that enhance the user experience is remarkable. This has been a significant improvement for my business, and it has been a pleasure collaborating with the Chariot team.

Pros

I greatly appreciate the functionality, design, and customer service provided by Chariot Moving Software. It has significantly enhanced our company's professional image, and the software has helped us become far more organized behind the scenes.

Cons

As someone who prefers a do-it-yourself approach, my feedback may be biased and is not intended to reflect negatively on the service. Ideally, having the ability to edit the estimate page independently, without needing to go through someone, would streamline the process and benefit everyone involved.

Switched from

[HighLevel](https://www.capterra.com/p/177156/HighLevel/)

Go High Level was great with customization ability, but I ultimately made the switch because it isn't personal to moving company's.

Alternatives considered

[Move Details](https://www.capterra.com/p/10003171/Move-Details/)

Reasons for choosing Chariot

I chose Chariot over the other company's I was looking at because of their interface, layout, and customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2025

Thank you so much for the review, we love working with you!

[View all Reviews](https://www.capterra.com/p/266325/Chariot/reviews/)

Popular comparisons

[SmartMoving vs Chariot](https://www.capterra.com/compare/180048-266325/SmartMoving-Software-vs-Chariot) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)