--- title: "TrackOnline Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrackOnline Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more." source_url: "https://www.capterra.com/p/266351/TrackOnline/" page_type: "product" language: "en" --- # TrackOnline Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TrackOnline ## What is TrackOnline? Cloud-based returnable transport items tracking and management platform. One solution for automated packaging processes TrackOnline provides 24/7 insight into detailed and real-time data of packaging items. Never lose returnable assets again and always know how much packaging is at each location. By reconciling packaging balances online, relations are informed about mutual packaging transactions. Connect ERP, WMS or TMS systems and let data be imported automatically. Reduce manual input. ## What is TrackOnline used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €215 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrackOnline?[Manage this product listing](https://www.g2.com/products/trackonline/claim_requests/new?auto=true) ## TrackOnline Overview Updated September 2026 AI summary TrackOnline supports businesses of all sizes with shipment tracking and transportation management, offering features such as delivery tracking, shipping labels, alerts, status updates, and website integration. It caters to freight operations with delivery estimates and inventory management, and provides route optimization and reporting. The platform is available across cloud and major device types, with native integration to AFAS Software. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrackOnline 4.8 (4) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price €215 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.4 (1,033) Value For Money 4.8 (4) Value For Money 4.2 (968) Customer Service 4.5 (4) Customer Service 4.4 (978) ## TrackOnline alternatives [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) Highest Rated [Truckbase](https://www.capterra.com/p/10002334/Truckbase/) [4.8 (78)](https://www.capterra.com/p/10002334/Truckbase/reviews/) Starting price $490.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002334/Truckbase/) ## FAQs about TrackOnline Overview ### What company size and specific industries is TrackOnline built for? TrackOnline is designed for companies in the pooling, logistics, food, industrial manufacturing, automotive, chemical, floriculture, and retail sectors. The vendor description identifies its fit by industry rather than company size, so it appears aimed at organizations that need tracking support across supply chain and operations-focused environments. Features and Usability ### What are the key features of TrackOnline? TrackOnline offers shipment tracking, package tracking, delivery tracking, and status tracking for freight operations, plus dispatch management and automated scheduling. It also includes route optimization, real-time notifications, geographic maps, inventory management, reporting and analytics, access controls/permissions, and third-party integrations for transportation and shipping workflows. Integrations ### Which third-party tools and platforms does TrackOnline integrate with? TrackOnline connects natively to AFAS Software. Getting Started and Support ### What training and onboarding options does TrackOnline offer? TrackOnline provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced support. Getting Started and Support ### What customer support options does TrackOnline offer? TrackOnline provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available for support topics, so user experience details such as response speed, helpfulness, or common frustrations cannot be characterized from the catalog data. ## Features AI summary Based on 1,440 Transportation Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing shipment tracking software: - **Label Printing** (**59%** of reviewers rated this feature as critical) - **Shipping Labels** (**62%**) - **Delivery Tracking** (**55%**) TrackOnline includes **Shipping Labels** and **Delivery Tracking**, so teams can create shipment documentation and monitor orders as they move through the delivery process. However, it does not include **Label Printing**. Instead, the product offers **Status Tracking** (**47%**), **Delivery Record** (**42%**), and **Website Integration** (**47%**), which still cover important shipment visibility and connectivity needs, helping businesses keep customers informed, maintain shipment histories, and connect tracking data with their online operations. Shipping Labels 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Delivery Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Status Tracking 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Delivery Record 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notation showing the location and time stamp of shipment delivery Website Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Document Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location TrackOnline 56 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Cost Analysis: Analyze and calculate business costs - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Templates: Pre-made examples and templates for emails - For Freight Operations: Intended to be used by freight brokers and logistics companies - Geographic Maps: Visualize locations on a map - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Transportation Management: Organize and track the physical movement of goods from one location to another - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Free Version Basic €215.00 Per User,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ AFAS Software](https://www.capterra.com/p/186725/AFAS-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Marco B. IT Manager Farming ### "TrackOnline" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 16, 2022 Pros TrackOnline has a decent amount of customization possibilities in reports and the web interface to tailor it to our business needs. We can maintain the integration with our ERP-system by ourselves, with API-calls and an automatic file importer.The migration from the predecessing software "Avalanche" was well coordinated and went without any issues. Cons In the first months of using the software, we dit encounter some issues with long loading/refresh times of the webpages and a few bugs that shouldn't be present in a production environment. Customer Support did respond quickly to the issues though. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 19, 2022 Dear Marco, Thank you for your review and great to read that Kwekerij Wouters is so satisfied with TrackOnline and that the problems with the long loading/refresh times are solved now. And our customer support colleagues respond so quickly to the issues. MB Mario B. Directeur Marketing and Advertising ### "Review Mario" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 5, 2022 Pros Easy of use and possibilities. Also the customer support. Cons Integration for the first time, took a long time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 6, 2022 Thank you for the review Mario B DB Daan B. Head of Marketing & Sales Information Technology and Services ### "Great solution to track and manage packaging" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2022 Pros TrackOnline is the platform to manage returnable transport items like: carts, plates, barrels, plastic pallets or roll cages. It includes all functionalities for proper asset management like: Location management, Tripmanagement, Geofence transactions, Rent calculations & financial data. Furthermore a real plus is that is really user friendly and can be applied to various industries. Cons No real specifics cons so far for TrackOnline. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 6, 2022 Dear Daan, thank you so much for your complete and kind review. Great that Cohelion is satisfied. LP luc P. business controller Wholesale ### "track on line " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 18, 2022 immediate and digitalised data Pros proces based software. After businessprocesses are well described implementation/parametrisation of Track on line software is easy Cons connection with BI is complicated / expensive Reasons for choosing TrackOnline much more functionalities Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 22, 2022 Thank you for your review Agora Group, we are pleased that TrackOnline helps your company with the automation of your business processes. Thanks team Bexter. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.