# TrackOnline Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TrackOnline Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more.

Source: https://www.capterra.com/p/266351/TrackOnline

---

# 

 TrackOnline Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TrackOnline

## What is TrackOnline?

Cloud-based returnable transport items tracking and management platform. One solution for automated packaging processes TrackOnline provides 24/7 insight into detailed and real-time data of packaging items. Never lose returnable assets again and always know how much packaging is at each location. By reconciling packaging balances online, relations are informed about mutual packaging transactions. Connect ERP, WMS or TMS systems and let data be imported automatically. Reduce manual input.

## What is TrackOnline used for?

[Transportation Management](https://www.capterra.com/transportation-management-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€215

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrackOnline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bexter.nl/&name=TrackOnline)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrackOnline

4.8 (4)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

€215

Per User, Per Month

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.8 (466)

Value For Money

4.8 (4)

Value For Money

4.6 (392)

Customer Service

4.5 (4)

Customer Service

4.7 (431)

## TrackOnline alternatives

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

[4.9 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting price

$11.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/178663/AfterShip/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Status Tracking

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Delivery Tracking

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Document Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Real-Time Data

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Receive data and information in real time

Alerts/Notifications

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Delivery Estimate

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A note of the expected delivery date and time

TrackOnline 55 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Find, compare, and select the most time/cost-effective freight carrier

Manage and track all internal and external communication conducted via calls, email, text, or chat

Analyze and calculate business costs

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Pre-made examples and templates for emails

Intended to be used by freight brokers and logistics companies

Visualize locations on a map

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Identify the physical location of an individual, asset, device, etc.

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Organize and manage the accomplishments and development of employees or performance of applications or systems

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Finding the most optimal routes for drivers based on various factors and constraints

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

Free Trial

Free Version

Basic

€215.00

Per User,Per Month

Value for money

4.8 (4)

4.8

Based on 4 reviews

## Integrations

[

AFAS Software](https://www.capterra.com/p/186725/AFAS-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (4)

4.5

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MB

Marco B.

IT Manager

Farming

### "TrackOnline"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 16, 2022

Pros

TrackOnline has a decent amount of customization possibilities in reports and the web interface to tailor it to our business needs. We can maintain the integration with our ERP-system by ourselves, with API-calls and an automatic file importer.The migration from the predecessing software "Avalanche" was well coordinated and went without any issues.

Cons

In the first months of using the software, we dit encounter some issues with long loading/refresh times of the webpages and a few bugs that shouldn't be present in a production environment. Customer Support did respond quickly to the issues though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 19, 2022

Dear Marco, Thank you for your review and great to read that Kwekerij Wouters is so satisfied with TrackOnline and that the problems with the long loading/refresh times are solved now. And our customer support colleagues respond so quickly to the issues.

MB

Mario B.

Directeur

Marketing and Advertising

### "Review Mario"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 5, 2022

Pros

Easy of use and possibilities. Also the customer support.

Cons

Integration for the first time, took a long time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 6, 2022

Thank you for the review Mario B

DB

Daan B.

Head of Marketing & Sales

Information Technology and Services

### "Great solution to track and manage packaging"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 2, 2022

Pros

TrackOnline is the platform to manage returnable transport items like: carts, plates, barrels, plastic pallets or roll cages. It includes all functionalities for proper asset management like: Location management, Tripmanagement, Geofence transactions, Rent calculations & financial data. Furthermore a real plus is that is really user friendly and can be applied to various industries.

Cons

No real specifics cons so far for TrackOnline.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2022

Dear Daan, thank you so much for your complete and kind review. Great that Cohelion is satisfied.

LP

luc p.

business controller

Wholesale

### "track on line "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 18, 2022

immediate and digitalised data

Pros

proces based software. After businessprocesses are well described implementation/parametrisation of Track on line software is easy

Cons

connection with BI is complicated / expensive

Reasons for choosing TrackOnline

much more functionalities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2022

Thank you for your review Agora Group, we are pleased that TrackOnline helps your company with the automation of your business processes. Thanks team Bexter.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)