# Missing Link Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Missing Link Software - reviews, pricing plans, popular comparisons to other Procure to Pay products and more. Source: https://www.capterra.com/p/266359/Missing-Link --- # Missing Link Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Missing Link ## What is Missing Link? Missing Link is an end-to-end eCommerce solution that streamlines, automates, and facilitates the processing of B2B procurement transactions. We offer a tailored, integrated solution that leverages industry best practices to bring transparency, efficiencies, actionable insights and growth. From sales to order tracking, reconciliation and approval, we provide a seamless procure to pay process for you and your trading partners. ## What is Missing Link used for? [EDI](https://www.capterra.com/edi-software/)[Integration](https://www.capterra.com/integration-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Missing Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.irj.io/&name=Missing Link) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Missing Link 4.8 (12) VS. [4.6 (307)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting Price $1000 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.5 (596) Value For Money 4.8 (12) Value For Money 4.2 (515) Customer Service 4.9 (12) Customer Service 4.5 (572) ## Missing Link alternatives [4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (17)](https://www.capterra.com/p/140356/A2000-Software/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Transformation 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Alerts/Notifications 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Third-Party Integrations 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Exceptions Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automated handling of non-compliant EDI transmissions. Multiple Data Sources 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Reporting/Analytics 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Missing Link 54 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Accept and track orders with multiple items Create and manage digital catalog of products/services with their details, specifications, and price Track and manage adherence to policies for any service, product, process, or supplier Organize, track, and automate the entire contract process Record customer information, purchase history, and other notes Store and organize information about customers and previous interactions Assembly of graphs and charts for visualizing and tracking statistics/metrics Assemble data from multiple sources Import, collect, and capture data from multiple sources Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Track the management and flow of data throughout the organization Translate EDI formats into data suitable for use with company applications. Graphical representation of data Integrate with existing ERP systems Process of extracting, transforming, and loading data Automated handling of non-compliant EDI transmissions. Move files across different systems or networks Generate reports to assess the financial performance of an organization Serves B2B organizations Identify which applications need to exchange data and enable these data connections Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Allows users to manage data from a number of sources Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Organize and manage all processes/procedures involved in purchasing goods and/or services Create, send, and track purchase orders and their statuses Receive data and information in real time Active monitoring of systems, applications, or networks Accept and track repeat orders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data An order generated by a seller to a customer, containing details about products or services Manage and track orders being shipped to customers Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.8 (12) Free Trial Basic $1,000 Usage Based,Per Month Value for money 4.8 (12) 4.8 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(9) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TM Thandolwethu M. Creditors Controller Retail ### "M2North EDI review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 30, 2022 I love that the people at missing link were always available and dedicated to assisting where assistance was needed. They always assisted in trying to find solutions for the things that we were having issues with. Pros The software is easy to use for our customers. Cons There were some technical glitches that we were facing with regards to streamlining the software with our third party EDI processors and our systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Karen D. Systems Manager Wholesale ### "Wozani Berg Gasoline Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2022 Our overall experience has been very good Pros The seamless export and integration of Data from our system to the Engen SAPS system Cons Desired Feature would be to receive a Status Report notifying us of any System issues such as connectivity issues as they occur with an estimated time when issue will be resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TV Trix V. Office Administrator Veterinary ### "Swavet M2N " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 EDI integration between clients and ourselves Pros User friendly , great back up service, friendly staff Cons Nothing at all, works very well. Cant complain at all Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ansia M. Reporting and Logistics Wholesale ### "EDI transmission to SAP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 Fast good quality Pros It is immediate and accurate. Cons nothing not experienced enough to list cons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WP Wilma P. Business Process Specialist Building Materials ### "The Building Company EDI " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 Paper saving, cost saving, data storage, accurate information. This tool has aided in our business saving on time and money. Pros The most impactful feature of this software is paper saving. We have for years wasted paper between ourselves and our suppliers. This saves costs on paper and courier cost of having to move the paper to other sites. Now the information is easily accessible for all users at any site. Cons At the moment, there is no features that I have issues with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Maryke V. Financial Manager Consumer Goods ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 1, 2022 The project implementation took a bit longer than expected, but once it was up and running everything worked smoothly. Pros The biggest impact has been the order and invoice integration with one of our biggest customers. The benefits run across the supply chain. Cons The software has been very stable and we are happy with what we are getting from the product. Reasons for choosing Missing Link Our customer suggested the integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tehan B. Customer Experience Manager Consumer Goods ### "Afrox EDI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2022 Pros The flexibility of the system and ease of integration Cons I don't have any suggestions, as the offer suits our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DO Douglas O. BSA Retail ### "EDI - Intergration" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 30, 2022 very good - getting good support from M2North Pros We receive the same source file regardless of the customer - only needed to develop one solution for all customers using EDI Cons Not working directly with the product, to get changes in - 3rd party vendor Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sonja K. Sales operations Consumer Electronics ### "M2North EDI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 30, 2022 Overall we've had a good longstanding relationship with incredible tech. Pros It is easy to use for our Sales staff, it highlights issues and are able to give us reports back based on our company's needs. We are able to process orders with less error and quicker turnaround time Cons It has some limitation, of which they were always able to supply an alternative solution Reasons for choosing Missing Link I was not part of the selection process, but our company motto is to be best in class. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Pieter P. Executive Manager Building Materials ### "Sage X3 integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2022 Difficult to get the other party to align their data. Pros Integrates perfectly with Sage X3. Reduces manual administration. Cons Not much. Implementation was done by M2North and Acctech. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/266359/Missing-Link/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)