# Missing Link Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Missing Link Software - reviews, pricing plans, popular comparisons to other Procure to Pay products and more.

Source: https://www.capterra.com/p/266359/Missing-Link/pricing

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# 

 Missing Link Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Missing Link

## What is Missing Link?

Missing Link is an end-to-end eCommerce solution that streamlines, automates, and facilitates the processing of B2B procurement transactions. We offer a tailored, integrated solution that leverages industry best practices to bring transparency, efficiencies, actionable insights and growth. From sales to order tracking, reconciliation and approval, we provide a seamless procure to pay process for you and your trading partners.

## What is Missing Link used for?

[EDI](https://www.capterra.com/edi-software/)[Integration](https://www.capterra.com/integration-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Usage Based, Per Month

Free trial  
available

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Do you work for Missing Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.irj.io/&name=Missing Link)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Missing Link

4.8 (12)

VS.

[4.6 (307)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting Price

$1000

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (12)

Ease Of Use

4.5 (596)

Value For Money

4.8 (12)

Value For Money

4.2 (515)

Customer Service

4.9 (12)

Customer Service

4.5 (572)

## Missing Link alternatives

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (51)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting price

$350.00

Per User, Per Month

[4.7 (17)](https://www.capterra.com/p/140356/A2000-Software/reviews/)

Starting price

$200.00

Per User, Per Month

[4.7 (13)](https://www.capterra.com/p/237107/Candid/reviews/)

Starting price

$179.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Transformation

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Alerts/Notifications

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Third-Party Integrations

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Exceptions Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Automated handling of non-compliant EDI transmissions.

Multiple Data Sources

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Reporting/Analytics

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Missing Link 54 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Accept and track orders with multiple items

Create and manage digital catalog of products/services with their details, specifications, and price

Track and manage adherence to policies for any service, product, process, or supplier

Organize, track, and automate the entire contract process

Record customer information, purchase history, and other notes

Store and organize information about customers and previous interactions

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Assemble data from multiple sources

Import, collect, and capture data from multiple sources

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Integrate with existing ERP systems

Process of extracting, transforming, and loading data

Automated handling of non-compliant EDI transmissions.

Move files across different systems or networks

Generate reports to assess the financial performance of an organization

Serves B2B organizations

Identify which applications need to exchange data and enable these data connections

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Allows users to manage data from a number of sources

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Organize and manage all processes/procedures involved in purchasing goods and/or services

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Active monitoring of systems, applications, or networks

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

An order generated by a seller to a customer, containing details about products or services

Manage and track orders being shipped to customers

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

Basic

$1,000

Usage Based,Per Month

Value for money

4.8 (12)

4.8

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(9)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TM

Thandolwethu M.

Creditors Controller

Retail

### "M2North EDI review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 30, 2022

I love that the people at missing link were always available and dedicated to assisting where assistance was needed. They always assisted in trying to find solutions for the things that we were having issues with.

Pros

The software is easy to use for our customers.

Cons

There were some technical glitches that we were facing with regards to streamlining the software with our third party EDI processors and our systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Karen D.

Systems Manager

Wholesale

### "Wozani Berg Gasoline Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2022

Our overall experience has been very good

Pros

The seamless export and integration of Data from our system to the Engen SAPS system

Cons

Desired Feature would be to receive a Status Report notifying us of any System issues such as connectivity issues as they occur with an estimated time when issue will be resolved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TV

Trix V.

Office Administrator

Veterinary

### "Swavet M2N "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2022

EDI integration between clients and ourselves

Pros

User friendly , great back up service, friendly staff

Cons

Nothing at all, works very well. Cant complain at all

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ansia M.

Reporting and Logistics

Wholesale

### "EDI transmission to SAP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2022

Fast good quality

Pros

It is immediate and accurate.

Cons

nothing not experienced enough to list cons

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WP

Wilma P.

Business Process Specialist

Building Materials

### "The Building Company EDI "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2022

Paper saving, cost saving, data storage, accurate information. This tool has aided in our business saving on time and money.

Pros

The most impactful feature of this software is paper saving. We have for years wasted paper between ourselves and our suppliers. This saves costs on paper and courier cost of having to move the paper to other sites. Now the information is easily accessible for all users at any site.

Cons

At the moment, there is no features that I have issues with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Maryke V.

Financial Manager

Consumer Goods

### "Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 1, 2022

The project implementation took a bit longer than expected, but once it was up and running everything worked smoothly.

Pros

The biggest impact has been the order and invoice integration with one of our biggest customers. The benefits run across the supply chain.

Cons

The software has been very stable and we are happy with what we are getting from the product.

Reasons for choosing Missing Link

Our customer suggested the integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tehan B.

Customer Experience Manager

Consumer Goods

### "Afrox EDI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 1, 2022

Pros

The flexibility of the system and ease of integration

Cons

I don't have any suggestions, as the offer suits our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DO

Douglas O.

BSA

Retail

### "EDI - Intergration"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 30, 2022

very good - getting good support from M2North

Pros

We receive the same source file regardless of the customer - only needed to develop one solution for all customers using EDI

Cons

Not working directly with the product, to get changes in - 3rd party vendor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sonja K.

Sales operations

Consumer Electronics

### "M2North EDI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 30, 2022

Overall we've had a good longstanding relationship with incredible tech.

Pros

It is easy to use for our Sales staff, it highlights issues and are able to give us reports back based on our company's needs. We are able to process orders with less error and quicker turnaround time

Cons

It has some limitation, of which they were always able to supply an alternative solution

Reasons for choosing Missing Link

I was not part of the selection process, but our company motto is to be best in class.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PP

Pieter P.

Executive Manager

Building Materials

### "Sage X3 integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2022

Difficult to get the other party to align their data.

Pros

Integrates perfectly with Sage X3. Reduces manual administration.

Cons

Not much. Implementation was done by M2North and Acctech.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/266359/Missing-Link/reviews/)

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