--- title: "MARA - AI Review Reply Assistant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MARA - AI Review Reply Assistant Software - reviews, pricing plans, popular comparisons to other Other Marketing Software products and more." source_url: "https://www.capterra.com/p/266378/MARA/" page_type: "product" language: "en" --- # MARA - AI Review Reply Assistant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MARA - AI Review Reply Assistant ## What is MARA - AI Review Reply Assistant? React 3x faster to every customer review with individual responses written by your personal AI assistant. Easily integrate the AI assistant into your working environment using our app or APIs. Sign up for free and answer your customer feedback in no time! ## What is MARA - AI Review Reply Assistant used for? [Other Marketing Software](https://www.capterra.com/other-marketing-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €30 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MARA - AI Review Reply Assistant?[Manage this product listing](https://www.g2.com/products/mara-ai-hotel-reputation-management/claim_requests/new?auto=true) ## MARA - AI Review Reply Assistant Overview Updated September 2026 AI summary MARA - AI Review Reply Assistant is a cloud-based solution for businesses of all sizes seeking to manage and respond to online reviews. Focusing on review management and reputation management, it offers tools for monitoring feedback, receiving notifications, and handling responses. Its web-based deployment supports teams aiming to maintain engagement and oversight across digital review platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MARA - AI Review Reply Assistant 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price €30 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (1,205) Value For Money 0.0 (0) Value For Money 4.5 (835) Customer Service 0.0 (0) Customer Service 4.6 (840) ## MARA - AI Review Reply Assistant alternatives [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars Highest Rated [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141842/Weave/) ## FAQs about MARA - AI Review Reply Assistant Overview ### What company size and specific industries is MARA - AI Review Reply Assistant built for? MARA - AI Review Reply Assistant is designed for businesses of all sizes that manage customer reviews and feedback across public platforms. It is a fit for hospitality, travel, retail, e-commerce, app publishers, and other service-led organizations that respond to reviews on sites such as Google Maps, Tripadvisor, Booking, Trustpilot, Amazon, and app stores. Features and Usability ### What are the key features of MARA - AI Review Reply Assistant? MARA - AI Review Reply Assistant includes API access for integration, along with review monitoring and review notification for tracking incoming feedback. It also offers response management to organize replies and multi-language support for handling reviews across different languages. Getting Started and Support ### What training and onboarding options does MARA - AI Review Reply Assistant offer? MARA - AI Review Reply Assistant provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does MARA - AI Review Reply Assistant offer? MARA - AI Review Reply Assistant offers email/help desk and phone support. No reviewer feedback on support experience is available in the catalog data, so support quality, response times, and common user frustrations cannot be assessed from the provided information. ## Features AI summary Based on 2,212 Other Marketing Software reviews Capterra reviewers highlight these features as the main priorities when selecting review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) MARA - AI Review Reply Assistant includes **Review Monitoring**, which helps businesses keep track of incoming reviews across channels and stay aware of customer sentiment as it changes. However, it does not offer **Review Request** or **Feedback Management**. Its support for **Review Monitoring** gives teams a clear view of new customer feedback, helping businesses respond faster, protect brand reputation, and stay informed about review activity. API Application programming interface that allows for integration with other systems/databases Multi-Language Manage and support multiple languages Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring Automatically monitor and receive alerts for any new online reviews Review Notification Notifies a business when a review is left MARA - AI Review Reply Assistant 5 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Multi-Language: Manage and support multiple languages - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left --- ## Pricing Free Trial Free Version Basic €30.00 Usage Based,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.