# Jewel360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jewel360 Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/266402/Jewel360 --- # Jewel360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jewel360 ## What is Jewel360? Jewel360 is an all-in-one cloud-based POS software for jewelry retailers, integrating in-store and online sales, inventory, custom orders, repairs, and marketing. Accessible on Macs, PCs, and tablets via secure AWS servers, it ensures business management from anywhere. Key features include real-time inventory updates, appraisals, job templates for custom work and repairs, marketing tools and analytics, and Jewelers Mutual integration. Build stronger customer relationships, grow revenue, gain operational control, and stay ahead with industry-standard integrations. Jewel360 streamlines operations and boosts business efficiency with integrated supplier management and comprehensive CRM features. ## What is Jewel360 used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jewel360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rainpos.com&name=Jewel360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jewel360 5.0 (3) VS. [### The Jewel Software](https://www.capterra.com/p/201863/The-Jewel-Software/) [4.9 (47)](https://www.capterra.com/p/201863/The-Jewel-Software/reviews/) Starting Price Contact vendor Starting Price $1500 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.9 (47) Value For Money 5.0 (3) Value For Money 4.9 (47) Customer Service 5.0 (3) Customer Service 5.0 (47) ## Jewel360 alternatives [wJewel](https://www.capterra.com/p/118049/wJewel/) [4.8 (72)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118049/wJewel/) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) [3.8 (723)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152638/Epos-Now/) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146659/RepairDesk/) [PIRO Fusion](https://www.capterra.com/p/236081/PIRO-Fusion/) [3.8 (4)](https://www.capterra.com/p/236081/PIRO-Fusion/#reviews) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236081/PIRO-Fusion/) ## FAQs about Jewel360 Overview ### What company size and specific industries is Jewel360 built for? Jewel360 is designed for small to mid-sized jewelry stores that need a cloud-based system for sales, repair tracking, and customer retention. It is built for the jewelry retail industry, especially stores that want to manage day-to-day operations in one place. Features and Usability ### What are the key features of Jewel360? Jewel360 offers point of sale (POS), inventory management, catalog management, and customer database tools for jewelry retail. It also includes billing and invoicing, credit card processing, repair tracking, layaway management, loyalty program features, and reporting, plus multi-location support, barcode scanning, and third-party integrations. Integrations ### Which third-party tools and platforms does Jewel360 integrate with? Jewel360 integrates with Affirm, Clientbook, and QuickBooks. These integrations cover payment financing, customer engagement, and accounting tools, giving the platform a small but focused set of third-party connections for jewelry retail operations. Getting Started and Support ### What customer support options does Jewel360 offer? Jewel360 provides email/help desk, FAQ/forum, and phone support. These channels let users contact support directly or find answers in self-service resources. No reviewer feedback is available here, so support response times, helpfulness, and common frustrations cannot be described. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Commission Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Customizable Reports 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Discount Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions eCommerce Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Jewel360 72 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Specifically for jewelry store management For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Process of printing custom labels through various methods. Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned Strategize and implement rewards for returning customers, employees and other members An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Manage all supplier data and operations Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Affirm](https://www.capterra.com/p/218694/Affirm/)[ Clientbook](https://www.capterra.com/p/183321/Clientbook-App/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SO Shane O. Owner Retail ### "5 - Gold STARS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2026 It has been amazing! Just like anything, there are hiccups, but the team at Jewel360 is awesome! I would recommend. Pros I love the technology, customer support, and the relationships we've made with each individual who works with Jewel360. Cons I'd really like better texting features. We rely on texting so much, it would be great to have improved functionalities. Switched from [The Edge](https://www.capterra.com/p/79243/EDGE/) I want something that's cloud-based not server-based. Alternatives considered [CaratIQ](https://www.capterra.com/p/10029889/CaratIQ/) Reasons for choosing Jewel360 The staff and customer service response time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Cynthia J. Manager Retail ### "Love Jewel360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2024 Pros Ease of use, and the ability to have access to it anywhere. Cons E-commerce website could use some updating. Alternatives considered [The EDGE](https://www.capterra.com/p/8668/The-EDGE/) Reasons for choosing Jewel360 The price point worked better for us with Jewel360 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sagan W. Store Manager Retail ### "Move your company into the 21st century with Jewel360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 Definitely would recommend the system to anyone who is tired of the poor options in POS systems available to jewelers. Pros Two big things stand out for us. First, customer service. Whenever we have an issue (which, with any POS, you're going to have issues) we can almost immediately get a response from their team. Often with a dedicated person and a phone call that solves our problem. Secondly, we have been able to take our business to the next level using their software. Our website is fully linked to the physical store, and we can check our full system from anywhere. I can be at home and make changes to our website or help employees with sales from home as well. Checking daily totals or showing people our entire lineup from anywhere has become a breeze. Really a great system that's miles easier to use than our previous. Cons We have had issues from time to time with it being a newer system, but even then, they have been very helpful in fixing the issues. So I won't hit them too hard for that Switched from [The Edge](https://www.capterra.com/p/79243/EDGE/) Poor customer service and a dated system. Plus it always felt they were more interested in taking our money instead of making a better product worth purchasing. I also think holding their updates behind a paywall despicable. I get paying people to update your system, but why does it feel that you make your previous versions get slower and buggier? It's almost like the Edge makes previous versions so much worse, so that you're forced to pay for an update. Then you get the new update and go "what changed?" besides that it functions again. No new functions, poor customer service, and being extorted to buy the new updates makes for a poor overall experience that I do not want to go back to any time soon. Reasons for choosing Jewel360 Swim is a good POS but not made specifically for jewelry. Whereas Jewel360 is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.