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Jewel360 is an all-in-one cloud-based POS software for jewelry retailers, integrating in-store and online sales, inventory, custom orders, repairs, and marketing. Accessible on Macs, PCs, and tablets via secure AWS servers, it ensures business management from anywhere. Key features include real-time inventory updates, appraisals, job templates for custom work and repairs, marketing tools and analytics, and Jewelers Mutual integration. Build stronger customer relationships, grow revenue, gain operational control, and stay ahead with industry-standard integrations. Jewel360 streamlines operations and boosts business efficiency with integrated supplier management and comprehensive CRM features.
Provider
Rain Retail Software
Located In
United States
Foundation
2008
Deployment
Cloud, SaaS, Web-Based
Support
Email/Help Desk, FAQs/Forum, Phone Support
Jewel360 is designed for small to large, single or multi-location jewelry stores, seeking integrated systems, strong security, and tools for enhancing customer relationships and efficiency.
Content Source: Jewel360
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Jewel360 Reviews
"Move your company into the 21st century with Jewel360"
Overall: Definitely would recommend the system to anyone who is tired of the poor options in POS systems available to jewelers.
Pros: Two big things stand out for us. First, customer service. Whenever we have an issue (which, with any POS, you're going to have issues) we can almost immediately get a response from their team. Often with a dedicated person and a phone call that solves our problem. Secondly, we have been able to take our business to the next level using their software. Our website is fully linked to the physical store, and we can check our full system from anywhere. I can be at home and make changes to our website or help employees with sales from home as well. Checking daily totals or showing people our entire lineup from anywhere has become a breeze. Really a great system that's miles easier to use than our previous.
Cons: We have had issues from time to time with it being a newer system, but even then, they have been very helpful in fixing the issues. So I won't hit them too hard for that
"Love Jewel360"
Pros: Ease of use, and the ability to have access to it anywhere.
Cons: E-commerce website could use some updating.
