--- title: "Jewel360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jewel360 Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/266402/Jewel360/" page_type: "product" language: "en" --- # Jewel360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jewel360 ## What is Jewel360? Jewel360 is an all-in-one cloud-based POS software for jewelry retailers, integrating in-store and online sales, inventory, custom orders, repairs, and marketing. Accessible on Macs, PCs, and tablets via secure AWS servers, it ensures business management from anywhere. Key features include real-time inventory updates, appraisals, job templates for custom work and repairs, marketing tools and analytics, and Jewelers Mutual integration. Build stronger customer relationships, grow revenue, gain operational control, and stay ahead with industry-standard integrations. Jewel360 streamlines operations and boosts business efficiency with integrated supplier management and comprehensive CRM features. ## What is Jewel360 used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jewel360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rainpos.com&name=Jewel360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jewel360 5.0 (3) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 3.8 (727) Value For Money 5.0 (3) Value For Money 3.6 (680) Customer Service 5.0 (3) Customer Service 3.6 (702) ## Jewel360 alternatives [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (278)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (660)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Jewel360 Overview ### What company size and specific industries is Jewel360 built for? Jewel360 is designed for small to mid-sized jewelry stores that need one cloud-based system to manage sales, repairs, and customer relationships. It is built for the jewelry retail industry, especially businesses that want to track repair work and keep customers returning to the store. Features and Usability ### What are the key features of Jewel360? Jewel360 offers point of sale (POS), inventory management, billing and invoicing, and customer management for jewelry and retail operations. It also includes barcode scanning, layaway management, repair tracking, commission management, multi-location support, customizable reports, and accounting integration for sales, stock, and transaction control. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Jewel360 integrate with? Jewel360 integrates with Affirm, Clientbook, and QuickBooks. These integrations cover payment financing, customer relationship management, and accounting, giving jewelry retailers direct connections to key business tools in one platform. Getting Started and Support ### What customer support options does Jewel360 offer? Jewel360 provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help for common questions. No reviewer feedback about support quality, response times, or helpfulness is available, so only the listed support channels can be described. ## Features AI summary Based on 3,559 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Jewel360 supports all three of the features reviewers consider most important: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept transactions in multiple ways, process payments accurately, and keep checkout moving efficiently, allowing teams to deliver a smoother sales experience and manage daily revenue with more confidence. Electronic Payments 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Commission Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Customizable Reports 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Discount Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Jewel360 72 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Jewelry Stores: Specifically for jewelry store management - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Affirm](https://www.capterra.com/p/218694/Affirm/)[ Clientbook](https://www.capterra.com/p/183321/Clientbook-App/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SO Shane O. Owner Retail ### "5 - Gold STARS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2026 It has been amazing! Just like anything, there are hiccups, but the team at Jewel360 is awesome! I would recommend. Pros I love the technology, customer support, and the relationships we've made with each individual who works with Jewel360. Cons I'd really like better texting features. We rely on texting so much, it would be great to have improved functionalities. Switched from [The Edge](https://www.capterra.com/p/79243/EDGE/) I want something that's cloud-based not server-based. Alternatives considered [CaratIQ](https://www.capterra.com/p/10029889/CaratIQ/) Reasons for choosing Jewel360 The staff and customer service response time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Cynthia J. Manager Retail ### "Love Jewel360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2024 Pros Ease of use, and the ability to have access to it anywhere. Cons E-commerce website could use some updating. Alternatives considered [The EDGE](https://www.capterra.com/p/8668/The-EDGE/) Reasons for choosing Jewel360 The price point worked better for us with Jewel360 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sagan W. Store Manager Retail ### "Move your company into the 21st century with Jewel360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 Definitely would recommend the system to anyone who is tired of the poor options in POS systems available to jewelers. Pros Two big things stand out for us. First, customer service. Whenever we have an issue (which, with any POS, you're going to have issues) we can almost immediately get a response from their team. Often with a dedicated person and a phone call that solves our problem. Secondly, we have been able to take our business to the next level using their software. Our website is fully linked to the physical store, and we can check our full system from anywhere. I can be at home and make changes to our website or help employees with sales from home as well. Checking daily totals or showing people our entire lineup from anywhere has become a breeze. Really a great system that's miles easier to use than our previous. Cons We have had issues from time to time with it being a newer system, but even then, they have been very helpful in fixing the issues. So I won't hit them too hard for that Switched from [The Edge](https://www.capterra.com/p/79243/EDGE/) Poor customer service and a dated system. Plus it always felt they were more interested in taking our money instead of making a better product worth purchasing. I also think holding their updates behind a paywall despicable. I get paying people to update your system, but why does it feel that you make your previous versions get slower and buggier? It's almost like the Edge makes previous versions so much worse, so that you're forced to pay for an update. Then you get the new update and go "what changed?" besides that it functions again. No new functions, poor customer service, and being extorted to buy the new updates makes for a poor overall experience that I do not want to go back to any time soon. Reasons for choosing Jewel360 Swim is a good POS but not made specifically for jewelry. Whereas Jewel360 is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.