--- title: "Delivra Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Delivra the right Email Marketing solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/266420/Delivra/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Delivra 4.5 (138) [View alternatives](https://www.capterra.com/p/266420/Delivra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Delivra Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews Jean J Digital and Integrated Campaign OfficerHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I use it for a variety of email communications and fundraising campaigns, so reliability, email management and reporting are particularly important to me.“ September 8, 2026 Jean J Digital and Integrated Campaign OfficerHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Some parts of the interface are not as intuitive as I would like, and designing or making more detailed adjustments to an email can sometimes take more steps than expected.“ September 8, 2026 Jean J Digital and Integrated Campaign OfficerHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The biggest adjustment was learning the platform and understanding the best way to structure templates and data. Once I became more familiar with it, the workflow became much easier.“ September 8, 2026 David S VP DigitalMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms.“ July 24, 2025 Jean J Digital and Integrated Campaign OfficerHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The email templates provide a good starting point, although I sometimes wish there were more design flexibility without having to spend additional time making adjustments.“ September 8, 2026 LE Luke E Digital Marketing CoordinatorMedia Production, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes there are bugs with importing contacts and creating tags.“ November 7, 2023 Michael D Underwriter, marketing manager, internal system designerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. “ April 29, 2026 MR Michael R IT Manager - Digital Ad CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well.“ September 20, 2024 ## Showing most helpful reviews Showing 1-25 of 138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jean J. Digital and Integrated Campaign Officer Higher Education Used the software for: 6-12 months ### "Reliable email marketing platform with a learning curve" September 8, 2026 5.0 Overall, my experience with Delivra has been positive. I use it for a variety of email communications and fundraising campaigns, so reliability, email management and reporting are particularly important to me. The platform performs well for day-to-day campaign management and has been dependable when scheduling and sending emails to larger audiences. The biggest adjustment was learning the platform and understanding the best way to structure templates and data. Once I became more familiar with it, the workflow became much easier. The email templates provide a good starting point, although I sometimes wish there were more design flexibility without having to spend additional time making adjustments. From a value perspective, Delivra offers a solid set of tools for organizations that regularly manage email campaigns. I have also found the platform to perform consistently, and I have not experienced significant issues with speed or reliability. Overall, it is a capable email marketing platform that works well once you understand its workflow. Pros Delivra is a reliable platform for managing and sending email campaigns, especially when working with multiple audiences and recurring communications. I appreciate that it provides the core tools needed to build, test, schedule and track campaigns in one place. Once templates and processes are established, creating new emails becomes fairly efficient. I also like having access to performance metrics that make it easy to evaluate opens, clicks and overall engagement after a campaign is sent. Cons There is a learning curve, particularly when you are first getting familiar with how campaigns, templates, and audience data work together. Some parts of the interface are not as intuitive as I would like, and designing or making more detailed adjustments to an email can sometimes take more steps than expected. I would also like more flexibility and ease of use when customizing email layouts and personalization. Review Source Aletia M. Marketing Marketing and Advertising Used the software for: 6-12 months ### "Highly recommend Delivra for all your email needs." January 26, 2026 5.0 We love Delivra. We actually left for another ESP and came back to Delivra as soon as that contract ended. Pros I love that Delivra is very easy to use. From email management to templates to design customization, Delivra has everything you need. Plus, their support staff is amazing. Cons The only thing I wish Delivra had that other platforms do is an auto-schedule for resends to non-opens. While Delivra's process isn't complicated, being able to set it up when you schedule an initial send is a perk I miss. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Mail Jet was difficult to use and lacked the features we needed. Review Source VR Verified Reviewer VP Digital Marketing and Advertising Used the software for: Less than 6 months ### "Budget-friendly, entry-level, email marketing platform" July 24, 2025 3.0 It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms. Particularly lacking are analytics and reporting features. Pros It's a price-friendly option for those newer to email marketing and marketing automation as a whole. The platform is relatively easy to navigate and the tools necessary for successfully deploying campaigns are all available. Cons For seasoned marketers, this platform leaves a lot to be desired. Reporting and analytics isn't intuitive, platform navigation is...clunky, there are significant hoops to jump through that are unnecessary for most email campaigns. Review Source AM Amanda M. Digital marketing communication specialist Non-Profit Organization Management Used the software for: 2+ years ### "Reasonable price, good product" November 29, 2024 4.0 It’s a good product, has everything we need! Pros Easy to use Reasonable cost. Helpful account execs! Cons Transition to Air has been tough. Still don’t have everything transferred over and it’s buggy. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Pricing and list upload automation. Also more festures Review Source JP Josh P. Senior Manager of Membership Museums and Institutions Used the software for: 2+ years ### "Solid Email Marketing Platform" August 5, 2024 4.0 Overall, Delivra is a pretty intuitive email marketing platform that works well and is similar to some of the other big names in the business. When we've needed help, the customer service has been available and helpful. Pros Drag and drop editor is easy to use; mostly intuitive functionality; love that we can schedule emails far in advance; cloning a previous email makes sending weekly emails where the only change is the recipients super simple; imports are easy Cons Some of the more complex functions are a little more difficult than I had hoped for, but we're still working through those and Delivra's customer service has been very helpful with these functions in the past when we've needed their help Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Delivra We liked that Delivra was a smaller, local company at the time and expected the customer service to be better (it has been). Review Source Response from Redbrick August 12, 2024 Hi Josh, thank you for your amazing review! We love when our customers take the time to let us know how we're doing!! MR Michael R. IT Manager - Digital Ad Coordinator Marketing and Advertising Used the software for: 2+ years ### "The ESP For Power Users" September 20, 2024 5.0 Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced features that you can't find from the vast majority of ESP's. Their support has always been very good as understanding our questions and providing sufficient help. Deliverability has been solid. We've been using them for around 6 or 7 years and there's never been a debate of switching those lists to any other provider. Pros Delivra has the hands-down most-powerful segmentation engine on the market. You can have hundreds of rules and mix and match dozens of different types. There's also more operators than you could imagine. Delivra might be the only ESP in the market who does suppression lists right, offering the ability to exclude a category, segment, campaign or uploading a simple custom list that can be used and reused, as well as the ability to easily upload a list of bad contacts - which, aren't counted against billing. They also have an exceedingly rare feature with the ability to have custom tables to store custom data if the existing set of custom fields isn't enough. Their API, also offers more data on campaigns that most ESP's on the market. The lack of decent custom fields plagues the ESP market and Delivra over-delivers there. They allow for an unlimited number of senders and test lists, as well as subaccounts, making them idea for large teams, multiple departments and agencies or publications with multiple clients and lists. For power users, Delivra should be on of your top contenders. Cons The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well. The legacy view is ugly, but it does the trick. Delivra, like most ESPs does not do much if anything to filter out spam clicks, but does provide you more than enough information to do this yourself manually or with their API and some additional tools. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Omeda Platform](https://www.capterra.com/p/218783/Omeda/) Reason for choosing Delivra We tried over 60 ESP's before landing on Delivra. They worked with us to understand the B2B market and lists and offered reasonable pricing and a superb feature set - mainly the suppression lists, segmentation and API that stood out to us. Switched from [phpList](https://www.capterra.com/p/197709/phpList/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/) We used several for different lists before moving some to Delivra, these included self hostable options and other commercial ESPs. Review Source sS stephanie S. Marketing and communication representative for france Wireless Used the software for: 2+ years ### "DFR (D-link France review)" November 13, 2023 4.0 Pros Get other templates from different countries. Cons Automation, assets, are very difficult/complicated to use. Switched from [E-goi](https://www.capterra.com/p/165474/E-goi/) D-Link Europe wanted to change for all european countries. We didn't have the choice. Review Source Response from Redbrick January 8, 2024 Thank you for this feedback—we'd love to see if we can help address any concerns you have with our automation builder and asset management. Would you please reach out to us at support@delivra.com so that we can set up a training call for you/your team? Hoping to hear from you, Madeline @ Delivra JR Jamyrah R. Digital Graphic Designer Financial Services Used the software for: Less than 6 months ### "Revolutionary Email Design System" November 5, 2024 5.0 My overall experience with Delivra is pretty great. I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and data analysts. If you don't have Delivra you're missing out. Pros It has so many more functions over MailChimp. I can design emails down to the smallest details and track what areas consumers are the most interested in. Cons The small text within the interface bothers my eyes in some areas. I wish it was 2-3pts bigger. Review Source HS Hayley S. Account Manager III Marketing and Advertising Used the software for: 6-12 months ### "Easy and Intuitive" July 8, 2024 5.0 Onboarding was relatively quick and easy. The launch was successful, and making changes was pretty easy as well. Any questions were quickly answered. The help desk staff is small, but very patient and helpful and actually answer questions instead of just sending you off to an article (like other platforms I've experienced). Pros Easy to use, UI is logical and intuitive, cost is reasonable for our size and needs. Cons Not much! Maybe just something small like on the Contacts page I wish I could set a default sorting instead of having to manually sort it each time I go onto the page. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Salesforce was too expensive and powerful for what we actually needed Review Source Response from Redbrick July 15, 2024 Thank you so much for your review Hayley! It's greatly appreciated!! We'll pass your sorting suggestion on to our developers to see if we can get that updated. Thanks again!! Michael D. Underwriter, marketing manager, internal system designer Insurance Used the software for: 2+ years ### "A fine email suite with some room to improve in automation" April 29, 2026 5.0 I've used Delivra for 7 years by this point; their movement from the original HTML-based email coding to the current "air" model was an unexpected change, but once it was adopted, modular email design and customization became much faster. Pros Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. Scheduling a week or month worth of ads ahead of time is easy to do once you've already set up a plan for what to advertise. Cons Automated email blasts are available, but the customization in the method of how to determine which email comes next after a particular step in the process is a little lacking. Designing the flow of emails is set up using string connections similar to those of a Unity-based program; having a secondary method that uses jump points akin to a J#-based program would let more "out" nodes connect to a single "in" node to better design the automation flow. Review Source BM Brad M. System Administrator Marketing and Advertising Used the software for: 2+ years ### "Great product, excellent customer service!" September 8, 2023 4.0 Our clients use email campaigns significantly to drive a significant amount of business to their website. Pros Delivra has lots of features and functionality and great customer service. Cons The UI is not very straightforward and is pretty clunky. API documentation is lacking and native integrations into popular apps are either hard to find or non-existant. Setting up something simple like a welcome email is a convoluted and overly complicated process that isn't really documented anywhere. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Cost. ExactTarget was bought by Salesforce. Review Source Response from Redbrick September 12, 2023 Thank you for your feedback! It's great to hear that you appreciate our customer service & the depth of our functionality. As for usability—we hear you. In fact, this is our team's #1 focus at the moment and we've already started rolling out an entirely new interface. You might want to check this out: https://www.delivra.com/delivra-air and ask your CSM to learn more. We'd love to hear your feedback & get your input as you settle into the new experience. Regards, Madeline @ Delivra DW Daniel W. Digital Marketing Specialist Design Used the software for: 6-12 months ### "Delivra offers exceptional support and essential features" November 11, 2023 4.0 Pros Large customizable database, exceptional support, and offers essential email/sms marketing tools. Cons Lack of specialized features that you might find with competitors Review Source Response from Redbrick January 8, 2024 Thanks for feedback! I'm really happy to hear that our customizable database and support are hitting the mark for you. Re: more specialized features, I'd love to hear more about what you're looking for here—please feel free to reach out to us directly at support@delivra.com with more information and we'll make sure it gets to our product team for consideration. We're always working to bring more to the table, so stay tuned for updates. Your feedback is key to our growth. Cheers, Madeline @ Delivra TW Thom W. Director Marketing Graphic Design Publishing Used the software for: 2+ years ### "Easy to use" October 20, 2023 4.0 Pros The design editor is easy to use with the drag and drop features. I like being able to copy previous campaigns to start from to save time. Cons I with I could control how cells stack in mobile view. Review Source Response from Redbrick November 13, 2023 Hi Thom, Thanks for your feedback! Glad you're enjoying the drag and drop builder and we'd love to better understand what you're looking for re: controls for mobile responsiveness. If you haven't already, would you please submit your idea/request to support@delivra.com so that we can share it with our product team? Thanks, Madeline @ Delivra TT Tracy T. Sales & Marketing Manager Professional Training & Coaching Used the software for: 2+ years ### "Extremely satisfied customer for over a decade" March 6, 2023 5.0 Pros The software is very intuitive and easy to design and send emails. Cons I wish there was a way to know when someone forwards an email who that email was forwarded to. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Delivra Ease of use and value. Review Source Response from Redbrick March 14, 2023 Hi Tracy, Thanks for your kind words and for working with us for so many years. Trust me when I say, you're going to love some of the new product releases we're working on! Cheers, Madeline @ Delivra JG Jason G. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Learn and Collaborate" April 11, 2024 5.0 Pros What I like most about Delivra is the analytics and information the email sends provide me. I'm able to see who is accessing so I can determine if I want to follow up. The collaboration functions are also great. Cons Sometimes adjusting the formatting to templates can be tricky but once you learn the process and get some practice it works well. Review Source Response from Redbrick April 16, 2024 Hi Jason, Thanks so much for sharing your feedback! It's great to hear that you're getting what you need from our analytics/reporting & I'd love to know if the new Delivra Air platform (and updated interface) has improved your experience in the drag-and-drop email editor. Your feedback is always welcomed & helps us continue improving! (either email support@delivra.com or leave feedback from within your account). Cheers, Madeline @ Delivra ME Morgan E. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Great value for the cost" April 3, 2024 4.0 Overall positive. I wish it integrated with our current CRM Pros \-Customer service team is great -Simple set-up -Easy to navigate contact database Cons \-Transition to new version had some bugs that I am still waiting to be resolved -Doesn't integrate with our CRM Review Source Response from Redbrick April 10, 2024 Thanks for sharing your feedback with us, Morgan! We're glad to hear you're finding the platform easy to use. While I'm not sure what CRM you use, I would definitely encourage you & your team to explore our API, SFTP alternatives to automate your data syncing in the case a native integration isn't available. As always, you can reach us at support@delivra.com to explore those and other options available to you (if you haven't already done so). Take care! Madeline @ Delivra MD Maria D. Marketing Manager Performing Arts Used the software for: 1-2 years ### "Delivra Review " September 12, 2023 4.0 Pros Copying campaigns are easy to do and a feature I use often Cons Creating segments in Canadian markets has proven to be difficult Review Source Response from Redbrick September 13, 2023 Thank you for leaving a review! We'd be happy to work with you on building the segments you're looking for. Please reach out to your CSM or email us at support@delivra.com and we'll get right back to you. Regards, Madeline @ Delivra AC Alexis C. Digital Content Admin Religious Institutions Used the software for: 2+ years ### "Great Product" April 4, 2023 5.0 Delivra has been great. Great customer service. No problems at all. Pros It's easy to use, easy to navigate, and easy to customize. Cons There isn't any cons I've encountered so far. Review Source Response from Redbrick April 10, 2023 Hi Alexis, Thanks so much for sharing your review—so glad to hear we're hitting the mark for you and your team! Cheers, Madeline @ Delivra HH Heather H. Digital Marketing Specialist Banking Used the software for: Less than 6 months ### "Go Delivra!" September 18, 2023 5.0 I have realized we can utiliae more automation! Pros Cant wait for Delivra Air! Control over which emails are selected to analyze. Cons You already know and have updated the ease of use in Delivra Air! Great work! Reason for choosing Delivra n/a Review Source Response from Redbrick September 20, 2023 Hi Heather, So glad to hear you're excited about Delivra Air—our team is so excited about these updates and we've got a big release planned for early October so stay tuned for more (hint: many more automation settings will be available in Air). As for your comment about email analysis, you must be referring to Report Groups. As a daily user of our platform, I have to say—I couldn't agree with you more! This is may favorite, time-saving feature and it doesn't get the attention it deserves. Thanks very much for your feedback! Madeline @ Delivra SS Sarah S. Director of Communications Government Relations Used the software for: 6-12 months ### "Email Marketing on Steroids!" October 7, 2016 5.0 We switched from Constant Contact to Delivera and immediately saw our open rates jump. The options of design for your email are endless and completely customization which allows for our readers to easily read and navigate - getting our message across easily. For the back-end, I highly recommend going into the Delivera to learn how to use the software. It is very detailed and complex - but it is what makes your email your own. Customer support is always quick to respond. They can come to you (if possible), hop on a call or have you come in as soon as possible. Pros Complete Customization, Quick & helpful customer support Cons Complex back-end - recommend training Review Source CS Christina S. Operations Specialist Higher Education Used the software for: 1-2 years ### "Exceptional Customer Support" May 24, 2024 5.0 The support I received from Delivra was quick and extremely helpful. Highly recommend Delivra. We love the options we have within the application, especially our university branding. Pros How quickly the Delivra team responded to my questions via email. Cons Nothing at this point. I am pleased with the product. Review Source Response from Redbrick May 28, 2024 Hi Christina, So glad to hear you're loving the platform and our support team! And thank you for taking the time to leave feedback for us! Cheers, Madeline @ Delivra JG Joanne G. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Reaching Customers with Ease and Style" February 9, 2017 5.0 Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra! Pros The pre-designed templates Cons The reports feature - a little cumbersome Review Source MS Matthew S. Marketing Assistant Publishing Used the software for: 1-2 years ### "Great service and makes our job easier!" January 13, 2017 4.0 Overall, the service is great. Customer support does a perfect job helping with any issues as well. The Drag-n-Drop editor is so easy to use (Thank you for creating that!) The only common problems we face is Delivra's compatibility with certain email clients - mainly Google Mail, Microsoft Outlook, and Outlook Portal. Pros Ease of use - especially with Drag-n-Drop editor. Cons compatibility issues with email clients - Google, Microsoft Outlook, Outlook Portal Review Source CM Catherine M. Jr Account Manager Entertainment Used the software for: 1-2 years ### "Email Blasts" April 4, 2023 5.0 good! Pros speed of response, ease of submission, kind customer service Cons there should be a platform to submit and review tests of proofs, dont like how its all over email because it is hard to track responses and get timely proofs Review Source Response from Redbrick April 6, 2023 Hi Carissa, Thanks for leaving your review and I also appreciate the recommendation, I will pass that along to our product team! In addition, would you consider submitting a ticket so that we could follow-up with you and get some additional feedback on that issue? You can do that here: https://support.delivra.com/hc/en-us/requests/new Thank you, Madeline @ Delivra LA Lynn A. Marketing Coordinator Retail Used the software for: 1-2 years ### "Very Happy with Delivra" January 16, 2017 5.0 We started using Delivra about 2 years ago and have been happy with the software. We typically send out a few newsletters a month and Delivra makes the process simple and efficient. For a small, locally owned business, being in contact with our customers is vital. Delivra is perfect for what we need. Pros Ease of use Saved templates Pre made templates Customer support Seamless integration into our website Good designs and layouts Segmenting capabilities Cons One issue I had recently is that once I uploaded a segment of emails, I wasn't able to open that segment up to see who has been added to it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.