# Delivra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Delivra the right Email Marketing solution for you? Explore 137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266420/Delivra/reviews --- Delivra 4.5 (137) [View alternatives](https://www.capterra.com/p/266420/Delivra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Delivra Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews Michael D Underwriter, marketing manager, internal system designerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. “ April 29, 2026 David S VP DigitalMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms.“ July 24, 2025 JR Jamyrah R Digital Graphic DesignerFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months. “I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and data analysts. If you don't have Delivra you're missing out.“ November 5, 2024 MR Michael R IT Manager - Digital Ad CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well.“ September 20, 2024 MR Michael R IT Manager - Digital Ad CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced features that you can't find from the vast majority of ESP's.“ September 20, 2024 BW Beth W events coordinatorRetail, 2 - 10 employeesUsed the software for: 1-2 years. “communication if there is something we'd like a answer... there is no direct line to the people we need.“ August 26, 2024 SB Sarah B Research AnalystResearch, Self-employedUsed the software for: 1-2 years. “The ultimate email marketing platform, it helps you specialize and customize emails so you can converse and produce a positive outcome.“ August 12, 2023 GM George M Assistant Director of Law Student ServicesEducation Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Contact management of large groups can be tricky unless you know exactly what to look for and exactly how to import your list.“ September 19, 2023 ## Showing most helpful reviews Showing 1-25 of 137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael D. Underwriter, marketing manager, internal system designer Insurance Used the software for: 2+ years ### "A fine email suite with some room to improve in automation" April 29, 2026 5.0 I've used Delivra for 7 years by this point; their movement from the original HTML-based email coding to the current "air" model was an unexpected change, but once it was adopted, modular email design and customization became much faster. Pros Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. Scheduling a week or month worth of ads ahead of time is easy to do once you've already set up a plan for what to advertise. Cons Automated email blasts are available, but the customization in the method of how to determine which email comes next after a particular step in the process is a little lacking. Designing the flow of emails is set up using string connections similar to those of a Unity-based program; having a secondary method that uses jump points akin to a J#-based program would let more "out" nodes connect to a single "in" node to better design the automation flow. Review Source AM Amanda M. Digital marketing communication specialist Non-Profit Organization Management Used the software for: 2+ years ### "Reasonable price, good product" November 29, 2024 4.0 It’s a good product, has everything we need! Pros Easy to use Reasonable cost. Helpful account execs! Cons Transition to Air has been tough. Still don’t have everything transferred over and it’s buggy. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Pricing and list upload automation. Also more festures Review Source VR Verified Reviewer VP Digital Marketing and Advertising Used the software for: Less than 6 months ### "Budget-friendly, entry-level, email marketing platform" July 24, 2025 3.0 It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms. Particularly lacking are analytics and reporting features. Pros It's a price-friendly option for those newer to email marketing and marketing automation as a whole. The platform is relatively easy to navigate and the tools necessary for successfully deploying campaigns are all available. Cons For seasoned marketers, this platform leaves a lot to be desired. Reporting and analytics isn't intuitive, platform navigation is...clunky, there are significant hoops to jump through that are unnecessary for most email campaigns. Review Source Aletia M. Marketing Marketing and Advertising Used the software for: 6-12 months ### "Highly recommend Delivra for all your email needs." January 26, 2026 5.0 We love Delivra. We actually left for another ESP and came back to Delivra as soon as that contract ended. Pros I love that Delivra is very easy to use. From email management to templates to design customization, Delivra has everything you need. Plus, their support staff is amazing. Cons The only thing I wish Delivra had that other platforms do is an auto-schedule for resends to non-opens. While Delivra's process isn't complicated, being able to set it up when you schedule an initial send is a perk I miss. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Mail Jet was difficult to use and lacked the features we needed. Review Source MR Michael R. IT Manager - Digital Ad Coordinator Marketing and Advertising Used the software for: 2+ years ### "The ESP For Power Users" September 20, 2024 5.0 Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced features that you can't find from the vast majority of ESP's. Their support has always been very good as understanding our questions and providing sufficient help. Deliverability has been solid. We've been using them for around 6 or 7 years and there's never been a debate of switching those lists to any other provider. Pros Delivra has the hands-down most-powerful segmentation engine on the market. You can have hundreds of rules and mix and match dozens of different types. There's also more operators than you could imagine. Delivra might be the only ESP in the market who does suppression lists right, offering the ability to exclude a category, segment, campaign or uploading a simple custom list that can be used and reused, as well as the ability to easily upload a list of bad contacts - which, aren't counted against billing. They also have an exceedingly rare feature with the ability to have custom tables to store custom data if the existing set of custom fields isn't enough. Their API, also offers more data on campaigns that most ESP's on the market. The lack of decent custom fields plagues the ESP market and Delivra over-delivers there. They allow for an unlimited number of senders and test lists, as well as subaccounts, making them idea for large teams, multiple departments and agencies or publications with multiple clients and lists. For power users, Delivra should be on of your top contenders. Cons The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well. The legacy view is ugly, but it does the trick. Delivra, like most ESPs does not do much if anything to filter out spam clicks, but does provide you more than enough information to do this yourself manually or with their API and some additional tools. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Omeda](https://www.capterra.com/p/218783/Omeda/) Reason for choosing Delivra We tried over 60 ESP's before landing on Delivra. They worked with us to understand the B2B market and lists and offered reasonable pricing and a superb feature set - mainly the suppression lists, segmentation and API that stood out to us. Switched from [phpList](https://www.capterra.com/p/197709/phpList/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We used several for different lists before moving some to Delivra, these included self hostable options and other commercial ESPs. Review Source JR Jamyrah R. Digital Graphic Designer Financial Services Used the software for: Less than 6 months ### "Revolutionary Email Design System" November 5, 2024 5.0 My overall experience with Delivra is pretty great. I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and data analysts. If you don't have Delivra you're missing out. Pros It has so many more functions over MailChimp. I can design emails down to the smallest details and track what areas consumers are the most interested in. Cons The small text within the interface bothers my eyes in some areas. I wish it was 2-3pts bigger. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better functionality and more design options. Review Source JP Josh P. Senior Manager of Membership Museums and Institutions Used the software for: 2+ years ### "Solid Email Marketing Platform" August 5, 2024 4.0 Overall, Delivra is a pretty intuitive email marketing platform that works well and is similar to some of the other big names in the business. When we've needed help, the customer service has been available and helpful. Pros Drag and drop editor is easy to use; mostly intuitive functionality; love that we can schedule emails far in advance; cloning a previous email makes sending weekly emails where the only change is the recipients super simple; imports are easy Cons Some of the more complex functions are a little more difficult than I had hoped for, but we're still working through those and Delivra's customer service has been very helpful with these functions in the past when we've needed their help Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Delivra We liked that Delivra was a smaller, local company at the time and expected the customer service to be better (it has been). Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Delivra was a smaller company with better customer service and at the time was considerably cheaper. Review Source Response from Redbrick August 12, 2024 Hi Josh, thank you for your amazing review! We love when our customers take the time to let us know how we're doing!! HS Hayley S. Account Manager III Marketing and Advertising Used the software for: 6-12 months ### "Easy and Intuitive" July 8, 2024 5.0 Onboarding was relatively quick and easy. The launch was successful, and making changes was pretty easy as well. Any questions were quickly answered. The help desk staff is small, but very patient and helpful and actually answer questions instead of just sending you off to an article (like other platforms I've experienced). Pros Easy to use, UI is logical and intuitive, cost is reasonable for our size and needs. Cons Not much! Maybe just something small like on the Contacts page I wish I could set a default sorting instead of having to manually sort it each time I go onto the page. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Salesforce was too expensive and powerful for what we actually needed Review Source Response from Redbrick July 15, 2024 Thank you so much for your review Hayley! It's greatly appreciated!! We'll pass your sorting suggestion on to our developers to see if we can get that updated. Thanks again!! CR Christos R. Marketing and Communications Strategist Non-Profit Organization Management Used the software for: 2+ years ### "Delivra: Your Email Support Structure" September 23, 2024 5.0 I've used two versions at two different non-profits and it's always been reliable in that emails look exactly how they should in someone's inbox, previews are solid, lists are easy to upload and manage. I never feel lost. Pros The simplicity of its design and the way it gets out of my way as an email designer and lets me be fluid and experimental with layouts and ideas. Cons I wish scheduling emails greyed out the "send now" option. I hit that instead as "save" is away up in the corner. Review Source LC Lynn C. Executive Assistant Education Management Used the software for: 2+ years ### "Creative tool for marketing and communication" December 4, 2024 5.0 I have used Delivra for over 5 years and it is my go-to tool for creating marketing and informational communications. Pros It is very user friendly and offers a variety of options to create a stunning communication campaigns. Cons It sometimes is difficult in formatting text, but with time you are able to learn work arounds for any issues. Review Source RB Rhonda B. Corporate Communications Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Delivra's Dynamic Content" March 10, 2023 5.0 We've been able to send complex information to several target audiences in one campaign with the dynamic content feature - the time this saved is invaluable. Delivra worked with us to implement custom templates for us and their customer support has been really helpful. Pros Dynamic content feature saves us so much time. Every aspect of Delivra's interface is user-friendly and if I every get stuck, their customer support is outstanding. Cons I wish more text formatting options were available in the editor, but with all of the other functionality I can't complain too much. Reason for choosing Delivra Delivra's robust range of features. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Delivra's robust range of features. Review Source Response from Redbrick March 14, 2023 Hi Rhonda, Thanks for leaving us a review and it's fantastic to hear that you're finding so much value from personalized, dynamic content and the range of our features! Cheers, Madeline @ Delivra P.S. I would love to hear what additional text formatting options you're interested in. Would you please share your thoughts with us at support@delivra.com so we can share them with our product team? SB Sarah B. Research Analyst Research Used the software for: 1-2 years ### "The Whole Shebang" August 12, 2023 5.0 Pros The ultimate email marketing platform, it helps you specialize and customize emails so you can converse and produce a positive outcome. Cons There’s an issue with opening new links that are within the app, it’s constantly opening new links if anything is clinked from the actual website. Review Source Response from Redbrick August 21, 2023 Hi Sarah, Thanks for leaving your feedback! And — I'm concerned about this link-opening issue you mentioned. Could you please email us directly at support@delivra.com so we can quickly get to the bottom of this for you? Cheers, Madeline @ Delivra DK Dimitri K. Strategic Communications Program Manager Financial Services Used the software for: 2+ years ### "One of the best Email Marketing Campaign Systems" May 23, 2023 4.0 Delivra is used for email campaigns, A/B Testing and marketing communications. Pros Delivra is fairly easy to use and offers a lot of options. Cons Some of the features could be more intuitive. Review Source Response from Redbrick May 25, 2023 Hi Dimitri, Thank you for taking the time to leave your review & it's great to hear you're making use of our various features! Re: usability, that's the #1 focus for our product team at the moment and we've already started rolling out an whole new interface, you might want to check this out: https://www.delivra.com/delivra-air Regards, Madeline @ Delivra CH Charlene H. Director of Communications Political Organization Used the software for: 2+ years ### "Delivra Review" January 19, 2024 4.0 My overall experience has been good. Good product, good service. Pros I like the ease of use, good customer service Cons Would like features, such as imbedded video or gif. Review Source Response from Redbrick January 22, 2024 Hi Charlene, Thanks for taking the time to leave us this review! We can absolutely help you out with embedding a gif in your emails, as well as linking to a video from a thumbnail/image. Would you please reach out to us at support@delivra.com so our team can walk you through it? Cheers, Madeline @ Delivra RF Rebecka F. Project Assistant Higher Education Used the software for: 6-12 months ### "Becky's reveiw" April 8, 2024 5.0 So far it has been good. When I'm stuck I call or email customer service and they are responsive and friendly. I've been able to put out some very nice looking email newsletters Pros That it was easy to get started with, required very little training. Cons That air and legacy are so different and don't have the same capabilities Review Source Response from Redbrick April 15, 2024 Hi Rebecka, Thanks for taking the time to share your feedback with us! I'm so glad to hear you're thrilled with our customer support team and ease of use of the platform—that's what we strive for. Yes, Delivra Air & our Legacy platforms are very different — we found that marketers love the capabilities of our platform but struggled with the interface. So we're evolving in a big way, and soon all the capabilities you have in Legacy will be available in Air. I hope you'll continue to bear with us, we're confident it'll be worth the wait! Best regards, Madeline @ Delivra KK Kevin K. Marketing Assistant Recreational Facilities and Services Used the software for: Less than 6 months ### "Delivra Works Its Magic" August 16, 2023 4.0 Pros Using Delivra has a very short learning curve. Compared to others I've used before, Delivra is very intuitive and gets the job done. Cons I wish it had an image connector we could use to grab images from our source. Review Source Response from Redbrick August 21, 2023 Hi Kevin, Thanks so much for leaving your feedback! We recently introduced a native integration with Unsplash (for free stock photography), but I'm curious about additional image connections. If you haven't done so already, please shoot an email to support@delivra.com with a brief explanation of what you're looking for and how you'd use it. That will help our product team investigate further! Cheers, Madeline @Delivra MW Murel W. Sr. Applications Support Analyst Religious Institutions Used the software for: 2+ years ### "Delivra fulfills our needs!" January 20, 2017 4.0 The Lutheran Church--Missouri Synod has used Delivra for 10 years now with my involvement for the last 8 years performing emailing tasks for our users. From experience I know that Delivra has a great customer support team who are very responsive and helpful! Working in our company's IT department I routinely work with our user departments to create their emailings to their expectations and upload email lists into segments for their needs. Delivra is easy to use and understand so we've set up access to key folks able to take on the responsibility for their own emailings. These include weekly, monthly, and quarterly newsletters, as well as notices, information, or surveys for conventions, gatherings, and workshops. Generating reports for the count results afterwards of those emailings delivered and read, clicked and forwarded, or of bad email addresses is very helpful for our departments and show how successful we are in reaching those recipients. Delivra has been a great resource for the LCMS over the last decade! Pros Intuitive and very easy to use. Does not need interaction with others to operate or understand. Review Source HG Hope G. Senior Software Engineer Entertainment Used the software for: Less than 6 months ### "Great experience for companies who need a tool for automation" March 27, 2024 5.0 Pros The automation tools are awesome, easy to set up and easy to customize. As a software engineer, it was big for me to make sure the company we used had good api documentation, and so far all the documentation on the website of Delivra has helped us implement things well. Cons I do wish some of the analytics were more customizable, more options to create views per conversion/purchases etc. Review Source Response from Redbrick March 28, 2024 Hi Hope, Thanks so much for taking time to share your feedback! We're so thrilled to hear you've found our API well-documented and easy to work with. Regarding analytics—our product team is actively developing a new experience of analytics/reporting within Delivra Air and would love your input. If you're interested — please shoot us an email at product@delivra.com and mention this review. Hope to hear from you! Madeline @ Delivra AK Aya K. Office Manager Education Management Used the software for: Less than 6 months ### "Delivra Review" April 24, 2023 4.0 Pros I really appreciated the responsiveness and how helpful the Support person was for me when my organization ran into some issues with Delivra. We were able to solve the problem quickly, and I was also able to learn more about how to use Delivra well. Cons I think it can be confusing with contacts being able to be set as normal, but not being in categories/segments. It sounds silly now that I know how it works, but before I got support, navigating the contacts, categories, and segments was really confusing. I wish there was a way to view the contacts in a specific category - maybe there is and I just don't know Review Source Response from Redbrick April 26, 2023 Hi Aya, Thanks for leaving your review and I'm sorry for the initial confusion—especially during those all-important first days! There is indeed a way to view contacts within a specific category, so we can certainly clear that up. In addition, would you consider submitting a ticket so that our product team can follow-up with you and get some additional feedback on that issue? You can do that here: https://support.delivra.com/hc/en-us/requests/new Thank you, Madeline @ Delivra AD Abigail D. Account Manager Entertainment Used the software for: 1-2 years ### "Customizable Campaign Management" October 10, 2023 4.0 Pros Features that allow my clients to choose specific triggers for marketing email campaigns are very useful and easy to use. I like the ability to save drafts and schedule tests. Cons Testing features could be improved for better certainty for mass emails Review Source Response from Redbrick November 13, 2023 Hi Abigail, Thank you for taking the time to share this feedback with us! It's great to hear that Delivra is working so well for you and your clients. You might like to know that we just expanded our email preview from 30 clients to 100+ clients (powered by Litmus). But if there's something else you have in mind re: testing features, please submit your idea/request to support@delivra.com so that we can share it with our product team. Thanks, Madeline @ Delivra DN Damien N. Media Planner Marketing and Advertising Used the software for: Less than 6 months ### "User Friendly Product" March 9, 2023 5.0 Pros Easy to use. Great customer support. Helpful training. Responsive. Analytics Dashboard looks great. Cons Issue with data import to segments but hopefully will get fixed by customer service rep Review Source Response from Redbrick March 14, 2023 Hi Damien, Thanks for your review and we're so glad you're loving the product and our customer support team. It sounds like you've done so already, but if you haven't yet submitted a ticket please do so! Here's that link: https://support.delivra.com/hc/en-us/requests/new Our team typically responds within a matter of hours. If you have already submitted a ticket, we're sorry for the issue and appreciate your patience as we work to get the issue resolved. Cheers, Madeline @ Delivra JG Joanne G. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Reaching Customers with Ease and Style" February 9, 2017 5.0 Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra! Pros The pre-designed templates Cons The reports feature - a little cumbersome Review Source KS Kate S. Marketing Intern Education Management Used the software for: Less than 6 months ### "easy to use" January 29, 2024 4.0 it is pretty good. there are some features that need to be updated Pros it is easy to use and learn how to create an email Cons some of the features do not work when I am creating an email Review Source Response from Redbrick February 14, 2024 Hi Kate, Thanks for sharing your feedback with us. We'd love to learn how we can improve things for you. I'm wondering, would you be willing to jump on a call with our product team to walk us through some of those feature friction points you mentioned? (An email to support@delivra.com will get the ball rolling!) Hope to hear from you, Madeline @ Delivra SM Stephanie M. Sales and Marketing Mining & Metals Used the software for: 2+ years ### "Easy to use email marketing software!" January 13, 2017 5.0 Delivra is easy to use whether your email marketing campaigns are large or small. I have been a Delivra customer for 6 years and during that time they have become incredibly versatile in order that no matter what kind of campaign you are designing, Delivra has a send option for you. They offer thorough and robust reporting functions that allow you to see the impact of your campaigns over time. I would recommend Delivra to anyone, whether you are a beginner or a seasoned marketing professional; it is flexible enough to be an appropriate solution for any size company. Pros It is easy to use and they update the software regularly to be competitive with other providers. They have extensive tools for help and learning. Their customer service team is friendly and helpful as well. Cons I can't think of anything I don't like. They have streamlined a lot of features recently, so things that were kind of "clunky" - like the send feature, have been dramatically improved. Review Source ED Erin D. Marketing Coordinator Retail Used the software for: 6-12 months ### "Delivra Keeps Getting Better" January 20, 2017 4.0 Delivra was a good solution to our needs. They have a lot of capabilities and opportunities to reach your audience. They are always in touch with their clients about what's improving/changing and it appears they are always adding new things to make the email process easier. Pros I like the automation tools and split testing. It's great for setting a campaign and then letting the software do the work for you. Cons Sometimes the draft view and the test email view do not match up correctly and it causes a little extra time to get it to look just right. 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