# Delivra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Delivra the right Email Marketing solution for you? Explore 137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266420/Delivra/reviews --- Delivra 4.5 (137) [View alternatives](https://www.capterra.com/p/266420/Delivra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Delivra Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews Michael D Underwriter, marketing manager, internal system designerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. “ April 29, 2026 David S VP DigitalMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms.“ July 24, 2025 JR Jamyrah R Digital Graphic DesignerFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months. “I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and data analysts. If you don't have Delivra you're missing out.“ November 5, 2024 MR Michael R IT Manager - Digital Ad CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well.“ September 20, 2024 MR Michael R IT Manager - Digital Ad CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced features that you can't find from the vast majority of ESP's.“ September 20, 2024 BW Beth W events coordinatorRetail, 2 - 10 employeesUsed the software for: 1-2 years. “communication if there is something we'd like a answer... there is no direct line to the people we need.“ August 26, 2024 SB Sarah B Research AnalystResearch, Self-employedUsed the software for: 1-2 years. “The ultimate email marketing platform, it helps you specialize and customize emails so you can converse and produce a positive outcome.“ August 12, 2023 GM George M Assistant Director of Law Student ServicesEducation Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Contact management of large groups can be tricky unless you know exactly what to look for and exactly how to import your list.“ September 19, 2023 ## Showing most helpful reviews Showing 1-25 of 137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aletia M. Marketing Marketing and Advertising Used the software for: 6-12 months ### "Highly recommend Delivra for all your email needs." January 26, 2026 5.0 We love Delivra. We actually left for another ESP and came back to Delivra as soon as that contract ended. Pros I love that Delivra is very easy to use. From email management to templates to design customization, Delivra has everything you need. Plus, their support staff is amazing. Cons The only thing I wish Delivra had that other platforms do is an auto-schedule for resends to non-opens. While Delivra's process isn't complicated, being able to set it up when you schedule an initial send is a perk I miss. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Mail Jet was difficult to use and lacked the features we needed. Review Source AM Amanda M. Digital marketing communication specialist Non-Profit Organization Management Used the software for: 2+ years ### "Reasonable price, good product" November 29, 2024 4.0 It’s a good product, has everything we need! Pros Easy to use Reasonable cost. Helpful account execs! Cons Transition to Air has been tough. Still don’t have everything transferred over and it’s buggy. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Pricing and list upload automation. Also more festures Review Source VR Verified Reviewer VP Digital Marketing and Advertising Used the software for: Less than 6 months ### "Budget-friendly, entry-level, email marketing platform" July 24, 2025 3.0 It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms. Particularly lacking are analytics and reporting features. Pros It's a price-friendly option for those newer to email marketing and marketing automation as a whole. The platform is relatively easy to navigate and the tools necessary for successfully deploying campaigns are all available. Cons For seasoned marketers, this platform leaves a lot to be desired. Reporting and analytics isn't intuitive, platform navigation is...clunky, there are significant hoops to jump through that are unnecessary for most email campaigns. Review Source Michael D. Underwriter, marketing manager, internal system designer Insurance Used the software for: 2+ years ### "A fine email suite with some room to improve in automation" April 29, 2026 5.0 I've used Delivra for 7 years by this point; their movement from the original HTML-based email coding to the current "air" model was an unexpected change, but once it was adopted, modular email design and customization became much faster. Pros Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. Scheduling a week or month worth of ads ahead of time is easy to do once you've already set up a plan for what to advertise. Cons Automated email blasts are available, but the customization in the method of how to determine which email comes next after a particular step in the process is a little lacking. Designing the flow of emails is set up using string connections similar to those of a Unity-based program; having a secondary method that uses jump points akin to a J#-based program would let more "out" nodes connect to a single "in" node to better design the automation flow. Review Source MR Michael R. IT Manager - Digital Ad Coordinator Marketing and Advertising Used the software for: 2+ years ### "The ESP For Power Users" September 20, 2024 5.0 Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced features that you can't find from the vast majority of ESP's. Their support has always been very good as understanding our questions and providing sufficient help. Deliverability has been solid. We've been using them for around 6 or 7 years and there's never been a debate of switching those lists to any other provider. Pros Delivra has the hands-down most-powerful segmentation engine on the market. You can have hundreds of rules and mix and match dozens of different types. There's also more operators than you could imagine. Delivra might be the only ESP in the market who does suppression lists right, offering the ability to exclude a category, segment, campaign or uploading a simple custom list that can be used and reused, as well as the ability to easily upload a list of bad contacts - which, aren't counted against billing. They also have an exceedingly rare feature with the ability to have custom tables to store custom data if the existing set of custom fields isn't enough. Their API, also offers more data on campaigns that most ESP's on the market. The lack of decent custom fields plagues the ESP market and Delivra over-delivers there. They allow for an unlimited number of senders and test lists, as well as subaccounts, making them idea for large teams, multiple departments and agencies or publications with multiple clients and lists. For power users, Delivra should be on of your top contenders. Cons The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well. The legacy view is ugly, but it does the trick. Delivra, like most ESPs does not do much if anything to filter out spam clicks, but does provide you more than enough information to do this yourself manually or with their API and some additional tools. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Omeda](https://www.capterra.com/p/218783/Omeda/) Reason for choosing Delivra We tried over 60 ESP's before landing on Delivra. They worked with us to understand the B2B market and lists and offered reasonable pricing and a superb feature set - mainly the suppression lists, segmentation and API that stood out to us. Switched from [phpList](https://www.capterra.com/p/197709/phpList/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We used several for different lists before moving some to Delivra, these included self hostable options and other commercial ESPs. Review Source JR Jamyrah R. Digital Graphic Designer Financial Services Used the software for: Less than 6 months ### "Revolutionary Email Design System" November 5, 2024 5.0 My overall experience with Delivra is pretty great. I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and data analysts. If you don't have Delivra you're missing out. Pros It has so many more functions over MailChimp. I can design emails down to the smallest details and track what areas consumers are the most interested in. Cons The small text within the interface bothers my eyes in some areas. I wish it was 2-3pts bigger. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better functionality and more design options. Review Source JP Josh P. Senior Manager of Membership Museums and Institutions Used the software for: 2+ years ### "Solid Email Marketing Platform" August 5, 2024 4.0 Overall, Delivra is a pretty intuitive email marketing platform that works well and is similar to some of the other big names in the business. When we've needed help, the customer service has been available and helpful. Pros Drag and drop editor is easy to use; mostly intuitive functionality; love that we can schedule emails far in advance; cloning a previous email makes sending weekly emails where the only change is the recipients super simple; imports are easy Cons Some of the more complex functions are a little more difficult than I had hoped for, but we're still working through those and Delivra's customer service has been very helpful with these functions in the past when we've needed their help Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Delivra We liked that Delivra was a smaller, local company at the time and expected the customer service to be better (it has been). Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Delivra was a smaller company with better customer service and at the time was considerably cheaper. Review Source Response from Redbrick August 12, 2024 Hi Josh, thank you for your amazing review! We love when our customers take the time to let us know how we're doing!! sS stephanie S. Marketing and communication representative for france Wireless Used the software for: 2+ years ### "DFR (D-link France review)" November 13, 2023 4.0 Pros Get other templates from different countries. Cons Automation, assets, are very difficult/complicated to use. Switched from [E-goi](https://www.capterra.com/p/165474/E-goi/) D-Link Europe wanted to change for all european countries. We didn't have the choice. Review Source Response from Redbrick January 8, 2024 Thank you for this feedback—we'd love to see if we can help address any concerns you have with our automation builder and asset management. Would you please reach out to us at support@delivra.com so that we can set up a training call for you/your team? Hoping to hear from you, Madeline @ Delivra LC Lynn C. Executive Assistant Education Management Used the software for: 2+ years ### "Creative tool for marketing and communication" December 4, 2024 5.0 I have used Delivra for over 5 years and it is my go-to tool for creating marketing and informational communications. Pros It is very user friendly and offers a variety of options to create a stunning communication campaigns. Cons It sometimes is difficult in formatting text, but with time you are able to learn work arounds for any issues. Review Source CR Christos R. Marketing and Communications Strategist Non-Profit Organization Management Used the software for: 2+ years ### "Delivra: Your Email Support Structure" September 23, 2024 5.0 I've used two versions at two different non-profits and it's always been reliable in that emails look exactly how they should in someone's inbox, previews are solid, lists are easy to upload and manage. I never feel lost. Pros The simplicity of its design and the way it gets out of my way as an email designer and lets me be fluid and experimental with layouts and ideas. Cons I wish scheduling emails greyed out the "send now" option. I hit that instead as "save" is away up in the corner. Review Source RB Rhonda B. Corporate Communications Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Delivra's Dynamic Content" March 10, 2023 5.0 We've been able to send complex information to several target audiences in one campaign with the dynamic content feature - the time this saved is invaluable. Delivra worked with us to implement custom templates for us and their customer support has been really helpful. Pros Dynamic content feature saves us so much time. Every aspect of Delivra's interface is user-friendly and if I every get stuck, their customer support is outstanding. Cons I wish more text formatting options were available in the editor, but with all of the other functionality I can't complain too much. Reason for choosing Delivra Delivra's robust range of features. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Delivra's robust range of features. Review Source Response from Redbrick March 14, 2023 Hi Rhonda, Thanks for leaving us a review and it's fantastic to hear that you're finding so much value from personalized, dynamic content and the range of our features! Cheers, Madeline @ Delivra P.S. I would love to hear what additional text formatting options you're interested in. Would you please share your thoughts with us at support@delivra.com so we can share them with our product team? LE Luke E. Digital Marketing Coordinator Media Production Used the software for: 1-2 years ### "Has what I need and good value for the spend." November 7, 2023 4.0 Pros Easy to create customized emails to send out to our customer base. Templates could be better and I end up making most of mine from scratch, but the design tools are easy to use and overall I find the value worth it. Cons Sometimes there are bugs with importing contacts and creating tags. Some parts of the email design tools are kinda fickle and require work arounds but nothing that I would consider game breaking. Review Source Response from Redbrick January 8, 2024 Thanks for this thoughtful feedback! It's great to hear that you're getting what you need out of the platform. Noted on the templates—we're already tackling this and creating new templates available in our Air experience. Making them from scratch shouldn't be your only option, and we want to fix that. About the bugs and quirks – we're really sorry for any hassle. We totally get how important a seamless experience is for your workflow. Remember, our support team is just a message away for any quick fixes or help you might need. Your insights are super valuable in shaping a better Delivra, and we're all ears for any more suggestions or ideas you have. Cheers, Madeline @ Delivra GM George M. Assistant Director of Law Student Services Education Management Used the software for: Less than 6 months ### "Deliver Review 2023" September 19, 2023 5.0 I have enjoyed using Delivra and I look forward to becoming even better at using it. Pros I like the test-group features and a majority of the features used for creating a campaign. I have made campaigns in other softwares before, and this has been the most convenient in comparison. Cons Contact management of large groups can be tricky unless you know exactly what to look for and exactly how to import your list. I have not found a way to look at all members of a group just yet. Review Source Response from Redbrick September 20, 2023 Hi George, Thanks for leaving your feedback! Glad to hear you're finding the campaign builder and review tools useful. We would love to help you make the most of Segments (which I'm confident can solve your question re: contact management and group identification). Would you please reach out to us at support@delivra.com so we can find a time to connect? Thanks, Madeline @ Delivra MO Mary O. Director of Exhibit Operations Events Services Used the software for: 2+ years ### "Delivra is a great solution for email marketing" May 15, 2024 4.0 We have used for over 10 years… satisfied customer! Pros Drag and drop editor, can have multiple users working in the platform Cons Email click reports could be better and the new Air interface results in some formatting tics. We prefer to work in the Legacy interface. Review Source Response from Redbrick May 28, 2024 Hi Mary, Thanks for sharing your feedback with us and for 10 years of working together! Sounds like you've spotted some issues with that report, if you haven't done so already, could you please send us an email (support@delivra.com) with more info. so we can replicate the issue? That will help us get it resolved asap. Thank you! Madeline @ Delivra JG Jason G. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Learn and Collaborate" April 11, 2024 5.0 Pros What I like most about Delivra is the analytics and information the email sends provide me. I'm able to see who is accessing so I can determine if I want to follow up. The collaboration functions are also great. Cons Sometimes adjusting the formatting to templates can be tricky but once you learn the process and get some practice it works well. Review Source Response from Redbrick April 16, 2024 Hi Jason, Thanks so much for sharing your feedback! It's great to hear that you're getting what you need from our analytics/reporting & I'd love to know if the new Delivra Air platform (and updated interface) has improved your experience in the drag-and-drop email editor. Your feedback is always welcomed & helps us continue improving! (either email support@delivra.com or leave feedback from within your account). Cheers, Madeline @ Delivra ME Morgan E. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Great value for the cost" April 3, 2024 4.0 Overall positive. I wish it integrated with our current CRM Pros \-Customer service team is great -Simple set-up -Easy to navigate contact database Cons \-Transition to new version had some bugs that I am still waiting to be resolved -Doesn't integrate with our CRM Review Source Response from Redbrick April 10, 2024 Thanks for sharing your feedback with us, Morgan! We're glad to hear you're finding the platform easy to use. While I'm not sure what CRM you use, I would definitely encourage you & your team to explore our API, SFTP alternatives to automate your data syncing in the case a native integration isn't available. As always, you can reach us at support@delivra.com to explore those and other options available to you (if you haven't already done so). Take care! Madeline @ Delivra MD Maria D. Marketing Manager Performing Arts Used the software for: 1-2 years ### "Delivra Review " September 12, 2023 4.0 Pros Copying campaigns are easy to do and a feature I use often Cons Creating segments in Canadian markets has proven to be difficult Review Source Response from Redbrick September 13, 2023 Thank you for leaving a review! We'd be happy to work with you on building the segments you're looking for. Please reach out to your CSM or email us at support@delivra.com and we'll get right back to you. Regards, Madeline @ Delivra AC Alexis C. Digital Content Admin Religious Institutions Used the software for: 2+ years ### "Great Product" April 4, 2023 5.0 Delivra has been great. Great customer service. No problems at all. Pros It's easy to use, easy to navigate, and easy to customize. Cons There isn't any cons I've encountered so far. Review Source Response from Redbrick April 10, 2023 Hi Alexis, Thanks so much for sharing your review—so glad to hear we're hitting the mark for you and your team! Cheers, Madeline @ Delivra HH Heather H. Digital Marketing Specialist Banking Used the software for: Less than 6 months ### "Go Delivra!" September 18, 2023 5.0 I have realized we can utiliae more automation! Pros Cant wait for Delivra Air! Control over which emails are selected to analyze. Cons You already know and have updated the ease of use in Delivra Air! Great work! Reason for choosing Delivra n/a Review Source Response from Redbrick September 20, 2023 Hi Heather, So glad to hear you're excited about Delivra Air—our team is so excited about these updates and we've got a big release planned for early October so stay tuned for more (hint: many more automation settings will be available in Air). As for your comment about email analysis, you must be referring to Report Groups. As a daily user of our platform, I have to say—I couldn't agree with you more! This is may favorite, time-saving feature and it doesn't get the attention it deserves. Thanks very much for your feedback! Madeline @ Delivra SS Sarah S. Director of Communications Government Relations Used the software for: 6-12 months ### "Email Marketing on Steroids!" October 7, 2016 5.0 We switched from Constant Contact to Delivera and immediately saw our open rates jump. The options of design for your email are endless and completely customization which allows for our readers to easily read and navigate - getting our message across easily. For the back-end, I highly recommend going into the Delivera to learn how to use the software. It is very detailed and complex - but it is what makes your email your own. Customer support is always quick to respond. They can come to you (if possible), hop on a call or have you come in as soon as possible. Pros Complete Customization, Quick & helpful customer support Cons Complex back-end - recommend training Review Source CS Christina S. Operations Specialist Higher Education Used the software for: 1-2 years ### "Exceptional Customer Support" May 24, 2024 5.0 The support I received from Delivra was quick and extremely helpful. Highly recommend Delivra. We love the options we have within the application, especially our university branding. Pros How quickly the Delivra team responded to my questions via email. Cons Nothing at this point. I am pleased with the product. Review Source Response from Redbrick May 28, 2024 Hi Christina, So glad to hear you're loving the platform and our support team! And thank you for taking the time to leave feedback for us! Cheers, Madeline @ Delivra JG Joanne G. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Reaching Customers with Ease and Style" February 9, 2017 5.0 Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra! Pros The pre-designed templates Cons The reports feature - a little cumbersome Review Source KS Kate S. Marketing Intern Education Management Used the software for: Less than 6 months ### "easy to use" January 29, 2024 4.0 it is pretty good. there are some features that need to be updated Pros it is easy to use and learn how to create an email Cons some of the features do not work when I am creating an email Review Source Response from Redbrick February 14, 2024 Hi Kate, Thanks for sharing your feedback with us. We'd love to learn how we can improve things for you. I'm wondering, would you be willing to jump on a call with our product team to walk us through some of those feature friction points you mentioned? (An email to support@delivra.com will get the ball rolling!) Hope to hear from you, Madeline @ Delivra SM Stephanie M. Sales and Marketing Mining & Metals Used the software for: 2+ years ### "Easy to use email marketing software!" January 13, 2017 5.0 Delivra is easy to use whether your email marketing campaigns are large or small. I have been a Delivra customer for 6 years and during that time they have become incredibly versatile in order that no matter what kind of campaign you are designing, Delivra has a send option for you. They offer thorough and robust reporting functions that allow you to see the impact of your campaigns over time. I would recommend Delivra to anyone, whether you are a beginner or a seasoned marketing professional; it is flexible enough to be an appropriate solution for any size company. Pros It is easy to use and they update the software regularly to be competitive with other providers. They have extensive tools for help and learning. Their customer service team is friendly and helpful as well. Cons I can't think of anything I don't like. They have streamlined a lot of features recently, so things that were kind of "clunky" - like the send feature, have been dramatically improved. Review Source ED Erin D. Marketing Coordinator Retail Used the software for: 6-12 months ### "Delivra Keeps Getting Better" January 20, 2017 4.0 Delivra was a good solution to our needs. They have a lot of capabilities and opportunities to reach your audience. They are always in touch with their clients about what's improving/changing and it appears they are always adding new things to make the email process easier. Pros I like the automation tools and split testing. It's great for setting a campaign and then letting the software do the work for you. Cons Sometimes the draft view and the test email view do not match up correctly and it causes a little extra time to get it to look just right. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.