--- title: "Delivra Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Delivra the right Email Marketing solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/266420/Delivra/reviews/" page_type: "reviews" language: "en" --- Delivra 4.5 (138) [View alternatives](https://www.capterra.com/p/266420/Delivra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Delivra Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews Michael D Underwriter, marketing manager, internal system designerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. “ April 29, 2026 David S VP DigitalMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms.“ July 24, 2025 JR Jamyrah R Digital Graphic DesignerFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months. “I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and data analysts. If you don't have Delivra you're missing out.“ November 5, 2024 MR Michael R IT Manager - Digital Ad CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well.“ September 20, 2024 MR Michael R IT Manager - Digital Ad CoordinatorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced features that you can't find from the vast majority of ESP's.“ September 20, 2024 GM George M Assistant Director of Law Student ServicesEducation Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Contact management of large groups can be tricky unless you know exactly what to look for and exactly how to import your list.“ September 19, 2023 LC Lynn C Executive AssistantEducation Management, 10,001+ employeesUsed the software for: More than 2 years. “It is very user friendly and offers a variety of options to create a stunning communication campaigns.“ December 4, 2024 LE Luke E Digital Marketing CoordinatorMedia Production, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes there are bugs with importing contacts and creating tags.“ November 7, 2023 ## Showing most helpful reviews Showing 1-25 of 138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aletia M. Marketing Marketing and Advertising Used the software for: 6-12 months ### "Highly recommend Delivra for all your email needs." January 26, 2026 5.0 We love Delivra. We actually left for another ESP and came back to Delivra as soon as that contract ended. Pros I love that Delivra is very easy to use. From email management to templates to design customization, Delivra has everything you need. Plus, their support staff is amazing. Cons The only thing I wish Delivra had that other platforms do is an auto-schedule for resends to non-opens. While Delivra's process isn't complicated, being able to set it up when you schedule an initial send is a perk I miss. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Mail Jet was difficult to use and lacked the features we needed. Review Source AM Amanda M. Digital marketing communication specialist Non-Profit Organization Management Used the software for: 2+ years ### "Reasonable price, good product" November 29, 2024 4.0 It’s a good product, has everything we need! Pros Easy to use Reasonable cost. Helpful account execs! Cons Transition to Air has been tough. Still don’t have everything transferred over and it’s buggy. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Pricing and list upload automation. Also more festures Review Source VR Verified Reviewer VP Digital Marketing and Advertising Used the software for: Less than 6 months ### "Budget-friendly, entry-level, email marketing platform" July 24, 2025 3.0 It is a budget-friendly option but lacks the intuitive design and user experience I've come to expect from email marketing platforms. Particularly lacking are analytics and reporting features. Pros It's a price-friendly option for those newer to email marketing and marketing automation as a whole. The platform is relatively easy to navigate and the tools necessary for successfully deploying campaigns are all available. Cons For seasoned marketers, this platform leaves a lot to be desired. Reporting and analytics isn't intuitive, platform navigation is...clunky, there are significant hoops to jump through that are unnecessary for most email campaigns. Review Source JR Jamyrah R. Digital Graphic Designer Financial Services Used the software for: Less than 6 months ### "Revolutionary Email Design System" November 5, 2024 5.0 My overall experience with Delivra is pretty great. I would recommend many companies to use it because it can truly be a hole in one tool especially for digital designers and data analysts. If you don't have Delivra you're missing out. Pros It has so many more functions over MailChimp. I can design emails down to the smallest details and track what areas consumers are the most interested in. Cons The small text within the interface bothers my eyes in some areas. I wish it was 2-3pts bigger. Review Source MR Michael R. IT Manager - Digital Ad Coordinator Marketing and Advertising Used the software for: 2+ years ### "The ESP For Power Users" September 20, 2024 5.0 Delivra's price is pretty fair at this point, early on for us it was a bit high is now pretty competitive and offers advanced features that you can't find from the vast majority of ESP's. Their support has always been very good as understanding our questions and providing sufficient help. Deliverability has been solid. We've been using them for around 6 or 7 years and there's never been a debate of switching those lists to any other provider. Pros Delivra has the hands-down most-powerful segmentation engine on the market. You can have hundreds of rules and mix and match dozens of different types. There's also more operators than you could imagine. Delivra might be the only ESP in the market who does suppression lists right, offering the ability to exclude a category, segment, campaign or uploading a simple custom list that can be used and reused, as well as the ability to easily upload a list of bad contacts - which, aren't counted against billing. They also have an exceedingly rare feature with the ability to have custom tables to store custom data if the existing set of custom fields isn't enough. Their API, also offers more data on campaigns that most ESP's on the market. The lack of decent custom fields plagues the ESP market and Delivra over-delivers there. They allow for an unlimited number of senders and test lists, as well as subaccounts, making them idea for large teams, multiple departments and agencies or publications with multiple clients and lists. For power users, Delivra should be on of your top contenders. Cons The new interface is a breath of fresh air, but still needs some work, some features are still missing or don't work as well. The legacy view is ugly, but it does the trick. Delivra, like most ESPs does not do much if anything to filter out spam clicks, but does provide you more than enough information to do this yourself manually or with their API and some additional tools. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Omeda](https://www.capterra.com/p/218783/Omeda/) Reason for choosing Delivra We tried over 60 ESP's before landing on Delivra. They worked with us to understand the B2B market and lists and offered reasonable pricing and a superb feature set - mainly the suppression lists, segmentation and API that stood out to us. Switched from [phpList](https://www.capterra.com/p/197709/phpList/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/) We used several for different lists before moving some to Delivra, these included self hostable options and other commercial ESPs. Review Source JP Josh P. Senior Manager of Membership Museums and Institutions Used the software for: 2+ years ### "Solid Email Marketing Platform" August 5, 2024 4.0 Overall, Delivra is a pretty intuitive email marketing platform that works well and is similar to some of the other big names in the business. When we've needed help, the customer service has been available and helpful. Pros Drag and drop editor is easy to use; mostly intuitive functionality; love that we can schedule emails far in advance; cloning a previous email makes sending weekly emails where the only change is the recipients super simple; imports are easy Cons Some of the more complex functions are a little more difficult than I had hoped for, but we're still working through those and Delivra's customer service has been very helpful with these functions in the past when we've needed their help Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Delivra We liked that Delivra was a smaller, local company at the time and expected the customer service to be better (it has been). Review Source Response from Redbrick August 12, 2024 Hi Josh, thank you for your amazing review! We love when our customers take the time to let us know how we're doing!! sS stephanie S. Marketing and communication representative for france Wireless Used the software for: 2+ years ### "DFR (D-link France review)" November 13, 2023 4.0 Pros Get other templates from different countries. Cons Automation, assets, are very difficult/complicated to use. Switched from [E-goi](https://www.capterra.com/p/165474/E-goi/) D-Link Europe wanted to change for all european countries. We didn't have the choice. Review Source Response from Redbrick January 8, 2024 Thank you for this feedback—we'd love to see if we can help address any concerns you have with our automation builder and asset management. Would you please reach out to us at support@delivra.com so that we can set up a training call for you/your team? Hoping to hear from you, Madeline @ Delivra HS Hayley S. Account Manager III Marketing and Advertising Used the software for: 6-12 months ### "Easy and Intuitive" July 8, 2024 5.0 Onboarding was relatively quick and easy. The launch was successful, and making changes was pretty easy as well. Any questions were quickly answered. The help desk staff is small, but very patient and helpful and actually answer questions instead of just sending you off to an article (like other platforms I've experienced). Pros Easy to use, UI is logical and intuitive, cost is reasonable for our size and needs. Cons Not much! Maybe just something small like on the Contacts page I wish I could set a default sorting instead of having to manually sort it each time I go onto the page. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Salesforce was too expensive and powerful for what we actually needed Review Source Response from Redbrick July 15, 2024 Thank you so much for your review Hayley! It's greatly appreciated!! We'll pass your sorting suggestion on to our developers to see if we can get that updated. Thanks again!! Michael D. Underwriter, marketing manager, internal system designer Insurance Used the software for: 2+ years ### "A fine email suite with some room to improve in automation" April 29, 2026 5.0 I've used Delivra for 7 years by this point; their movement from the original HTML-based email coding to the current "air" model was an unexpected change, but once it was adopted, modular email design and customization became much faster. Pros Setting up, coding, designing, saving and reusing email ad templates is quick and easy to learn. Scheduling a week or month worth of ads ahead of time is easy to do once you've already set up a plan for what to advertise. Cons Automated email blasts are available, but the customization in the method of how to determine which email comes next after a particular step in the process is a little lacking. Designing the flow of emails is set up using string connections similar to those of a Unity-based program; having a secondary method that uses jump points akin to a J#-based program would let more "out" nodes connect to a single "in" node to better design the automation flow. Review Source LC Lynn C. Executive Assistant Education Management Used the software for: 2+ years ### "Creative tool for marketing and communication" December 4, 2024 5.0 I have used Delivra for over 5 years and it is my go-to tool for creating marketing and informational communications. Pros It is very user friendly and offers a variety of options to create a stunning communication campaigns. Cons It sometimes is difficult in formatting text, but with time you are able to learn work arounds for any issues. Review Source BM Brad M. System Administrator Marketing and Advertising Used the software for: 2+ years ### "Great product, excellent customer service!" September 8, 2023 4.0 Our clients use email campaigns significantly to drive a significant amount of business to their website. Pros Delivra has lots of features and functionality and great customer service. Cons The UI is not very straightforward and is pretty clunky. API documentation is lacking and native integrations into popular apps are either hard to find or non-existant. Setting up something simple like a welcome email is a convoluted and overly complicated process that isn't really documented anywhere. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Cost. ExactTarget was bought by Salesforce. Review Source Response from Redbrick September 12, 2023 Thank you for your feedback! It's great to hear that you appreciate our customer service & the depth of our functionality. As for usability—we hear you. In fact, this is our team's #1 focus at the moment and we've already started rolling out an entirely new interface. You might want to check this out: https://www.delivra.com/delivra-air and ask your CSM to learn more. We'd love to hear your feedback & get your input as you settle into the new experience. Regards, Madeline @ Delivra DW Daniel W. Digital Marketing Specialist Design Used the software for: 6-12 months ### "Delivra offers exceptional support and essential features" November 11, 2023 4.0 Pros Large customizable database, exceptional support, and offers essential email/sms marketing tools. Cons Lack of specialized features that you might find with competitors Review Source Response from Redbrick January 8, 2024 Thanks for feedback! I'm really happy to hear that our customizable database and support are hitting the mark for you. Re: more specialized features, I'd love to hear more about what you're looking for here—please feel free to reach out to us directly at support@delivra.com with more information and we'll make sure it gets to our product team for consideration. We're always working to bring more to the table, so stay tuned for updates. Your feedback is key to our growth. Cheers, Madeline @ Delivra TW Thom W. Director Marketing Graphic Design Publishing Used the software for: 2+ years ### "Easy to use" October 20, 2023 4.0 Pros The design editor is easy to use with the drag and drop features. I like being able to copy previous campaigns to start from to save time. Cons I with I could control how cells stack in mobile view. Review Source Response from Redbrick November 13, 2023 Hi Thom, Thanks for your feedback! Glad you're enjoying the drag and drop builder and we'd love to better understand what you're looking for re: controls for mobile responsiveness. If you haven't already, would you please submit your idea/request to support@delivra.com so that we can share it with our product team? Thanks, Madeline @ Delivra TT Tracy T. Sales & Marketing Manager Professional Training & Coaching Used the software for: 2+ years ### "Extremely satisfied customer for over a decade" March 6, 2023 5.0 Pros The software is very intuitive and easy to design and send emails. Cons I wish there was a way to know when someone forwards an email who that email was forwarded to. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Delivra Ease of use and value. Review Source Response from Redbrick March 14, 2023 Hi Tracy, Thanks for your kind words and for working with us for so many years. Trust me when I say, you're going to love some of the new product releases we're working on! Cheers, Madeline @ Delivra CD Carrie D. Coordinator and Grants Specialist Education Management Used the software for: Less than 6 months ### "Effective and easy to use " December 11, 2023 4.0 Pros The ability to customize our campaign templates to the type of event we are marketing is paramount. Delivra provides an easy and functional way to use these templates to create meaningful content for our users. Cons As a non-marketer, some of the terminology is new. It's easy to learn, but the curve is steep! Review Source Response from Redbrick January 8, 2024 Thanks for sharing your experience with Delivra! It's fantastic to hear that our customizable templates are making your event marketing more impactful and user-friendly. We understand that some marketing jargon can be a bit overwhelming at first, especially if you're new to the field. We're here to help make that learning curve smoother. Don't hesitate to reach out if you need any clarifications or assistance. Cheers, Madeline @ Delivra AG Abigail G. Marketing Manager Publishing Used the software for: Less than 6 months ### "Amazing support, like an extension of my own team" January 13, 2017 5.0 Delivra helped us through a really difficult and incredibly fast transition from our last email service provider. The team answered every question, hopped on phone calls, and completed the data migration for us on time -- no easy feat in less than two months! I couldn't be happier with the support that I get from the Delivra team. They are always available to give insight, answer questions, and make suggestions to improve our email campaigns; at this point, they feel like an extension of our own team. Processes like list segmentation that used to take hours can now be completed in minutes because of the custom extension tables that Delivra created for us during implementation. Manual coding in Dreamweaver to make our campaigns mobile-friendly is now done automatically in the Drag-and-Drop editor. Our open rates are going up because split testing can be set up so easily. We're now becoming a well-oiled, email marketing machine. Thank you, Delivra! Pros The drag and drop editor, visualized segmentation, and the data reporting. Cons Oddly, the site itself doesn't seem to be mobile friendly, or at least the system is difficult to navigate if the web browser isn't full screen. Sometimes the Drag and Drop editor can be a little difficult in that you can't often move some elements around and you have to recreate them instead. For example, a row of buttons within a text box can't just be lifted out of the text box and made into its low row--it has to be completely recreated. My graphic designers have also told me that the interface isn't as Mac-friendly or clean as they'd like. These are all very small things, though. Review Source JK Jenny K. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great program. Use it Daily." February 22, 2018 5.0 We are able to use this product for all of our communications. Professional looking with consistent design of our communications is very important. Pros The templates are easy to use. The program is versatile. The program serves all of our needs. We get a quick response if we have any trouble. Cons When you are pasting the text into the template, all of the spacing is lost. I save a lot, and the length of time is more than I like, but understand that the more text we have, the longer it takes to save. Review Source AD Angie D. Director of FInance Training and Communications Higher Education Used the software for: 1-2 years ### "Review from a Non Marketing User" September 14, 2023 3.0 Overall very positive. We use it primarily for an internal newsletter. Pros The online chat help is fantastic! They have been able to walk me through resolution of several issues. Cons Sometimes the software seems to get "stuck". I can't make edits.....I have to close out and come back in. Review Source Response from Redbrick September 15, 2023 Thank you for sharing your feedback—so glad that live chat with our tech support team has been helpful. If you haven't done so already, would you please share more info. re: the software performance issues you're experiencing? (email support@delivra.com) That's absolutely something we want to look into further for you. Regards, Madeline @ Delivra CA Cody A. Associate Director of Marketing Performing Arts Used the software for: 2+ years ### "Couldn't Ask For More" January 13, 2017 5.0 Best email provider I've used, and I've used a lot! The interface is simple, easy to use and most importantly visually-appealing. As someone who uses it daily, the look and feel of Delivra is important. Plus, our support team couldn't be beaten! It's like having another staff member whose only job is to know the system and help us find solutions for OUR business, not universal solutions. I can't praise Delivra enough! Pros Ease of use, wide variety of functions available, attractive look of UI. Cons Inability to store suppression lists for future list. Review Source NH Nancy H. VP Marketing Human Resources Used the software for: 2+ years ### "A fraction of the cost with as many bells and whistles as their competitors" January 25, 2017 5.0 We were using a competitor that cost a lot more because we were under the impression that the competitor was the best in the industry and they were the only ones that offered the features and benefits. After some detailed research we found Delivra and made the switch. We couldn't be happier with the great solution that Delivra has created for a fraction of the cost. Thank you! Pros The ease of use with the software as well as the many options for automated emails, drip campaigns and segmentation. Cons Nothing. Review Source NR Neysette R. Senior Administrative Assistant Higher Education Used the software for: Less than 6 months ### "Newsletter " January 24, 2024 5.0 Delivra has been very helpful so far and I am thankful. Pros The prompt customer service is valuable to me. Cons Usually, the questions I have, I can't find information in the training, nor in the literature that is easily accessible. It's always something unique that needs to be assessed by several people. Review Source Response from Redbrick February 14, 2024 Hi Neysette, Thanks so much for taking the time to share this feedback with us! And it's great to hear that you're feeling supported by our team. We are investing in some updates to our online documentation and we'd love to have your feedback help shape how we can be better. If you're interested, would you send an email to support@delivra.com so we can connect with you 1:1? Hoping to hear from you, Madeline @ Delivra BW Beth W. events coordinator Retail Used the software for: 1-2 years ### "events coordinator" August 26, 2024 5.0 been there forever and they've caretake us and our subscribers and work with us on each of our demands and that makes them an extension of ProTeam and that's invaluable. Pros they cater to our unique demands both in set-up and delivery. Cons communication if there is something we'd like a answer... there is no direct line to the people we need. Review Source KS Kate S. Marketing Intern Education Management Used the software for: Less than 6 months ### "easy to use" January 29, 2024 4.0 it is pretty good. there are some features that need to be updated Pros it is easy to use and learn how to create an email Cons some of the features do not work when I am creating an email Review Source Response from Redbrick February 14, 2024 Hi Kate, Thanks for sharing your feedback with us. We'd love to learn how we can improve things for you. I'm wondering, would you be willing to jump on a call with our product team to walk us through some of those feature friction points you mentioned? (An email to support@delivra.com will get the ball rolling!) Hope to hear from you, Madeline @ Delivra SM Stephanie M. Sales and Marketing Mining & Metals Used the software for: 2+ years ### "Easy to use email marketing software!" January 13, 2017 5.0 Delivra is easy to use whether your email marketing campaigns are large or small. I have been a Delivra customer for 6 years and during that time they have become incredibly versatile in order that no matter what kind of campaign you are designing, Delivra has a send option for you. They offer thorough and robust reporting functions that allow you to see the impact of your campaigns over time. I would recommend Delivra to anyone, whether you are a beginner or a seasoned marketing professional; it is flexible enough to be an appropriate solution for any size company. Pros It is easy to use and they update the software regularly to be competitive with other providers. They have extensive tools for help and learning. Their customer service team is friendly and helpful as well. Cons I can't think of anything I don't like. They have streamlined a lot of features recently, so things that were kind of "clunky" - like the send feature, have been dramatically improved. Review Source ED Erin D. Marketing Coordinator Retail Used the software for: 6-12 months ### "Delivra Keeps Getting Better" January 20, 2017 4.0 Delivra was a good solution to our needs. They have a lot of capabilities and opportunities to reach your audience. They are always in touch with their clients about what's improving/changing and it appears they are always adding new things to make the email process easier. Pros I like the automation tools and split testing. It's great for setting a campaign and then letting the software do the work for you. Cons Sometimes the draft view and the test email view do not match up correctly and it causes a little extra time to get it to look just right. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.