# Page 3 | Delivra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Delivra the right Email Marketing solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266420/Delivra/reviews --- Delivra 4.5 (136) [View alternatives](https://www.capterra.com/p/266420/Delivra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Delivra ## Showing most helpful reviews Showing 51-75 of 136 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Murel W. Sr. Applications Support Analyst Religious Institutions Used the software for: 2+ years ### "Delivra fulfills our needs!" January 20, 2017 4.0 The Lutheran Church--Missouri Synod has used Delivra for 10 years now with my involvement for the last 8 years performing emailing tasks for our users. From experience I know that Delivra has a great customer support team who are very responsive and helpful! Working in our company's IT department I routinely work with our user departments to create their emailings to their expectations and upload email lists into segments for their needs. Delivra is easy to use and understand so we've set up access to key folks able to take on the responsibility for their own emailings. These include weekly, monthly, and quarterly newsletters, as well as notices, information, or surveys for conventions, gatherings, and workshops. Generating reports for the count results afterwards of those emailings delivered and read, clicked and forwarded, or of bad email addresses is very helpful for our departments and show how successful we are in reaching those recipients. Delivra has been a great resource for the LCMS over the last decade! Pros Intuitive and very easy to use. Does not need interaction with others to operate or understand. Review Source JK Jenny K. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great program. Use it Daily." February 22, 2018 5.0 We are able to use this product for all of our communications. Professional looking with consistent design of our communications is very important. Pros The templates are easy to use. The program is versatile. The program serves all of our needs. We get a quick response if we have any trouble. Cons When you are pasting the text into the template, all of the spacing is lost. I save a lot, and the length of time is more than I like, but understand that the more text we have, the longer it takes to save. Review Source HG Hope G. Senior Software Engineer Entertainment Used the software for: Less than 6 months ### "Great experience for companies who need a tool for automation" March 27, 2024 5.0 Pros The automation tools are awesome, easy to set up and easy to customize. As a software engineer, it was big for me to make sure the company we used had good api documentation, and so far all the documentation on the website of Delivra has helped us implement things well. Cons I do wish some of the analytics were more customizable, more options to create views per conversion/purchases etc. Review Source Response from Redbrick March 28, 2024 Hi Hope, Thanks so much for taking time to share your feedback! We're so thrilled to hear you've found our API well-documented and easy to work with. Regarding analytics—our product team is actively developing a new experience of analytics/reporting within Delivra Air and would love your input. If you're interested — please shoot us an email at product@delivra.com and mention this review. Hope to hear from you! Madeline @ Delivra VR Verified Reviewer Researcher Research Used the software for: 6-12 months ### "Achieve business goals with Delivra" May 9, 2021 5.0 It is a great tool that helps users reach their customers through automated emails and measure their satisfaction to improve performance. Pros Delivra provides templates for periodic emails and newsletters suitable for many marketing campaigns. The software enables users to deal with large volume campaigns. Segmentation and software analysis help target the right audiences. Delivra can be easily integrated into CRM software. Cons Lack of free trial is not appreciated by beginner users, as Delivra requires some training to figure it out. The price could represent a limitation for start-up users and small companies. There is a compatibility issue with outlook and low performance on mobile devices that require some attention. In my opinion, reporting is sometimes annoying. Review Source AD Angie D. Director of FInance Training and Communications Higher Education Used the software for: 1-2 years ### "Review from a Non Marketing User" September 14, 2023 3.0 Overall very positive. We use it primarily for an internal newsletter. Pros The online chat help is fantastic! They have been able to walk me through resolution of several issues. Cons Sometimes the software seems to get "stuck". I can't make edits.....I have to close out and come back in. Review Source Response from Redbrick September 15, 2023 Thank you for sharing your feedback—so glad that live chat with our tech support team has been helpful. If you haven't done so already, would you please share more info. re: the software performance issues you're experiencing? (email support@delivra.com) That's absolutely something we want to look into further for you. Regards, Madeline @ Delivra AK Aya K. Office Manager Education Management Used the software for: Less than 6 months ### "Delivra Review" April 24, 2023 4.0 Pros I really appreciated the responsiveness and how helpful the Support person was for me when my organization ran into some issues with Delivra. We were able to solve the problem quickly, and I was also able to learn more about how to use Delivra well. Cons I think it can be confusing with contacts being able to be set as normal, but not being in categories/segments. It sounds silly now that I know how it works, but before I got support, navigating the contacts, categories, and segments was really confusing. I wish there was a way to view the contacts in a specific category - maybe there is and I just don't know Review Source Response from Redbrick April 26, 2023 Hi Aya, Thanks for leaving your review and I'm sorry for the initial confusion—especially during those all-important first days! There is indeed a way to view contacts within a specific category, so we can certainly clear that up. In addition, would you consider submitting a ticket so that our product team can follow-up with you and get some additional feedback on that issue? You can do that here: https://support.delivra.com/hc/en-us/requests/new Thank you, Madeline @ Delivra CA Cody A. Associate Director of Marketing Performing Arts Used the software for: 2+ years ### "Couldn't Ask For More" January 13, 2017 5.0 Best email provider I've used, and I've used a lot! The interface is simple, easy to use and most importantly visually-appealing. As someone who uses it daily, the look and feel of Delivra is important. Plus, our support team couldn't be beaten! It's like having another staff member whose only job is to know the system and help us find solutions for OUR business, not universal solutions. I can't praise Delivra enough! Pros Ease of use, wide variety of functions available, attractive look of UI. Cons Inability to store suppression lists for future list. Review Source VR Verified Reviewer Associate Director of Communication Used the software for: Less than 6 months ### "We will be implementing Delivra in a few months and I'm so excited to use it." April 19, 2018 5.0 Pros The ease of use is incredible. The drag and drop format is so user-friendly. The staff is great, too. They walk you through everything from the sales pitch, to the training, design, integration, and implementation. I couldn't ask for more. Cons They have automated email reminders if you don't respond to their staff within two days regardless of whether or not you tell them you will not be able to respond for a longer period of time. It's a little annoying, but I understand the purpose of the reminders and appreciate them. Review Source AD Abigail D. Account Manager Entertainment Used the software for: 1-2 years ### "Customizable Campaign Management" October 10, 2023 4.0 Pros Features that allow my clients to choose specific triggers for marketing email campaigns are very useful and easy to use. I like the ability to save drafts and schedule tests. Cons Testing features could be improved for better certainty for mass emails Review Source Response from Redbrick November 13, 2023 Hi Abigail, Thank you for taking the time to share this feedback with us! It's great to hear that Delivra is working so well for you and your clients. You might like to know that we just expanded our email preview from 30 clients to 100+ clients (powered by Litmus). But if there's something else you have in mind re: testing features, please submit your idea/request to support@delivra.com so that we can share it with our product team. Thanks, Madeline @ Delivra NH Nancy H. VP Marketing Human Resources Used the software for: 2+ years ### "A fraction of the cost with as many bells and whistles as their competitors" January 25, 2017 5.0 We were using a competitor that cost a lot more because we were under the impression that the competitor was the best in the industry and they were the only ones that offered the features and benefits. After some detailed research we found Delivra and made the switch. We couldn't be happier with the great solution that Delivra has created for a fraction of the cost. Thank you! Pros The ease of use with the software as well as the many options for automated emails, drip campaigns and segmentation. Cons Nothing. Review Source DN Damien N. Media Planner Marketing and Advertising Used the software for: Less than 6 months ### "User Friendly Product" March 9, 2023 5.0 Pros Easy to use. Great customer support. Helpful training. Responsive. Analytics Dashboard looks great. Cons Issue with data import to segments but hopefully will get fixed by customer service rep Review Source Response from Redbrick March 14, 2023 Hi Damien, Thanks for your review and we're so glad you're loving the product and our customer support team. It sounds like you've done so already, but if you haven't yet submitted a ticket please do so! Here's that link: https://support.delivra.com/hc/en-us/requests/new Our team typically responds within a matter of hours. If you have already submitted a ticket, we're sorry for the issue and appreciate your patience as we work to get the issue resolved. Cheers, Madeline @ Delivra BB Bob B. Used the software for: 1-2 years ### "Excellent customer support " February 1, 2017 5.0 Whenever I have had issues, and let's face it all software will at sometime, Delivra's customer support is extremely responsive. That's not to say I have had to call them very often (it's just that we have some special characters that we use), it's just when you do, you know that they'll respond promptly! Pros Generally easy to use Cons Needs subscript and superscript functions Review Source JG Joanne G. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Reaching Customers with Ease and Style" February 9, 2017 5.0 Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra! Pros The pre-designed templates Cons The reports feature - a little cumbersome Review Source VR Verified Reviewer Consultor SOA Used the software for: 6-12 months ### "excellent email marketing tool" May 21, 2018 5.0 Pros an application very easy to use with a very comfortable interface and has a support team helpful at all times. excellent application to automate processes with emails and good functionality from a programming and segmentation perspective. has very dynamic and fully customizable content Cons it is difficult to see something negative this application although perhaps for some companies this software could be expensive Review Source JS Jacob S. VP Insurance Used the software for: 2+ years ### "Daily use " June 12, 2023 5.0 Pros I like the contact management & content management Cons My least favorite part was learning how to set up the marking complains Review Source Response from Redbrick August 21, 2023 Hi Jacob, Thanks for your feedback. If there's anything we can do to make the initial setup / your email workflow easier, we'd love to hear from you. delivra.com/contact Cheers, Madeline @ Delivra MS Matthew S. Marketing Assistant Publishing Used the software for: 1-2 years ### "Great service and makes our job easier!" January 13, 2017 4.0 Overall, the service is great. Customer support does a perfect job helping with any issues as well. The Drag-n-Drop editor is so easy to use (Thank you for creating that!) The only common problems we face is Delivra's compatibility with certain email clients - mainly Google Mail, Microsoft Outlook, and Outlook Portal. Pros Ease of use - especially with Drag-n-Drop editor. Cons compatibility issues with email clients - Google, Microsoft Outlook, Outlook Portal Review Source Sumeet Z. Digital Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Best email marketing tool" October 11, 2018 5.0 My overall experience with Delivra is very good from last 8 years I am working in the industry and I am loving it. Pros Automation of email marketing campaigns is very easy to use and simple other than any of the tool Cons I have absolutely no cons whatsoever with Delivra till date as a Digital Marketing Manager Review Source JZ Joel Z. AGM - Sales & Marketing Entertainment Used the software for: 1-2 years ### "Happy with new provider " January 13, 2017 4.0 We are excited to enter our second year with Delivra. Last season we simplified our overall email operations. The features and functionality are much simpler than our previous provider. Looking forward to implementing a full year of Clickstream to track revenue and ticket sales. Also hope to get our automated pre/post game emails off the ground. Pros ease of use Cons working with integration with ticket provider has been challenging Review Source CM Catherine M. Jr Account Manager Entertainment Used the software for: 1-2 years ### "Email Blasts" April 4, 2023 5.0 good! Pros speed of response, ease of submission, kind customer service Cons there should be a platform to submit and review tests of proofs, dont like how its all over email because it is hard to track responses and get timely proofs Review Source Response from Redbrick April 6, 2023 Hi Carissa, Thanks for leaving your review and I also appreciate the recommendation, I will pass that along to our product team! In addition, would you consider submitting a ticket so that we could follow-up with you and get some additional feedback on that issue? You can do that here: https://support.delivra.com/hc/en-us/requests/new Thank you, Madeline @ Delivra DB Denise B. Director of Communications Higher Education Used the software for: 2+ years ### "Director of Communications" January 13, 2017 4.0 We have been using Delivra for 6 years. There have been a lot of updates made to the product over this time, and while we receive e-mail messages about these updates and are invited to attend online seminars, it would be nice to receive a phone call or visit from someone at Delivra just to personally check in with us and see how we are using the product. I am certain we are not using it to it's fullest capabilities. As a customer for more than five years, it just seems like someone would want to check in with us on a personal level Pros It's a great way to send out messages for a relatively low cost. I also like being able to see who opened the message and if they clicked on any of the links in the message, forwarded the message, etc. Cons I don't find it to be as intuitive as I would like it to be (for creating messages, generating or reading reports, etc.) Review Source LA Lynn A. Marketing Coordinator Retail Used the software for: 1-2 years ### "Very Happy with Delivra" January 16, 2017 5.0 We started using Delivra about 2 years ago and have been happy with the software. We typically send out a few newsletters a month and Delivra makes the process simple and efficient. For a small, locally owned business, being in contact with our customers is vital. Delivra is perfect for what we need. Pros Ease of use Saved templates Pre made templates Customer support Seamless integration into our website Good designs and layouts Segmenting capabilities Cons One issue I had recently is that once I uploaded a segment of emails, I wasn't able to open that segment up to see who has been added to it. Review Source TK Tori K. Manager of Digital Media Education Management Used the software for: 6-12 months ### "Delivra really delivers! " January 13, 2017 5.0 Delivra has the features and the functionality and still maintains a reasonably-priced product. I've used many other email platforms and Delivra is so easy to use! My internal customers are happy and so am I. We're thrilled we made the switch. Pros The ease of use and how simple it is to get started. Cons This is being really picky, but more customization options for cell groups. Review Source VR Verified Reviewer Communications and Marketing Director Hospital & Health Care Used the software for: 1-2 years ### "Best email product I have worked with" March 29, 2019 5.0 Pros The ease of use and the ability to customize more easily than other programs I have worked with before. The customer service has been a delight to work with. I appreciate it is real people who are in our country and full understand what I am dealing with. Cons It can be hard to learn, but easy once you got it. Review Source MS Megan S. Marketing Manager Architecture & Planning Used the software for: 1-2 years ### "Email Marketing" January 13, 2017 4.0 Delivra's customer service sets them apart from other email marketing providers. Some of the design features you don't regularly use and can be tricky to figure out. It always looks intuitive when they show you, but can be a bit difficult to figure out. When we ask for help, they are response and helpful with all matters. Pros Local firm to us. Lots of reporting options - way more in my experience than with Constant Contact. Cons The drag and drop editor is great, but the preview doesn't always match what you have designed and the little nuances can be confusing to figure out. Review Source AB Alison B. Communications Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Delivra Review 1/17/17" January 17, 2017 4.0 Our staff really enjoys the customizable templates in Delivra and the ability to segment lists to reach the right people every time. Review Source Similar Products Featured