# Knowledge Explorer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Knowledge Explorer Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more. Source: https://www.capterra.com/p/266486/Knowledge-Explorer --- # Knowledge Explorer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Knowledge Explorer ## What is Knowledge Explorer? Knowledge Explorer allows Japan-centered companies to capture, preserve, organize, and share business information, strategies, and ideas from a unified touchpoint. The platform offers a self-service portal functionality that enables users to share information internally and externally with relevant stakeholders. It features tools that help admins monitor and limit information access to only authorized parties. Operators can provide employees with unique login information for different permission levels using RBA protocols. The software also has analysis tools that track and monitor market trends or consumer concerns, enabling sales teams to eliminate challenges in critical POS along the customer journey and elevate the end-user experience. ## What is Knowledge Explorer used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥6600000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Knowledge Explorer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.presight.co.jp/&name=Knowledge Explorer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Knowledge Explorer 0.0 VS. [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price ¥6600000 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,430) Value For Money 0.0 (0) Value For Money 4.5 (3,362) Customer Service 0.0 (0) Customer Service 4.6 (3,242) ## Knowledge Explorer alternatives Highest Rated [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Knowledge Explorer Overview ### What company size and specific industries is Knowledge Explorer built for? Knowledge Explorer is designed for Japan-centered corporations across a range of industries, including eCommerce, hospitality, marketing, production, and transport. The description does not specify a company size, so it appears to target corporate organizations in these sectors rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Knowledge Explorer? Knowledge Explorer offers knowledge base management, document management, and full text search for organizing and retrieving content. It also includes an activity dashboard for tracking updates, alerts/notifications for change awareness, commenting/notes for collaboration, and third-party integrations for connecting with other systems. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Knowledge Explorer offer? Knowledge Explorer provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced learning and later review of product features and setup steps. Getting Started and Support ### What customer support options does Knowledge Explorer offer? Knowledge Explorer provides email/help desk, FAQ/forum, knowledge base, and phone support. Support details in the catalog are limited to these channels, so user experience with response times or helpfulness is not available here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Commenting/Notes Leave comments and notes on documents for others to view Document Management Store, manage, and track all electronic documents in a centralized location Full Text Search Search for specific words or phrases within a document or database Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Knowledge Explorer 7 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Leave comments and notes on documents for others to view Store, manage, and track all electronic documents in a centralized location Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Basic ¥6,600,000 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.