--- title: "Qualityforce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qualityforce Software - reviews, pricing plans, popular comparisons to other Complaint Management products and more." source_url: "https://www.capterra.com/p/266488/Qualityforce/" page_type: "product" language: "en" --- # Qualityforce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) Qualityforce ## What is Qualityforce? Qualityforce enables corporations to focus on immediate responses before the issue spreads and costs increase, tarnishing the brand. The software uses data from previous complaints received from clients, their causes or countermeasures, and the outcomes of the responses. It offers Japan-centered enterprises the solution for initial responses to complaints, including responsibilities separation, possible cause evaluation, and the clarification of appropriate solutions and their effects. Furthermore, the platform utilizes artificial intelligence to improve the processes and performance of the quality assurance department. It aggregates all the data necessary to promote high-quality production, allowing staff members working remotely to access information in real time. ## What is Qualityforce used for? [Complaint Management](https://www.capterra.com/complaint-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qualityforce?[Manage this product listing](https://www.g2.com/products/qualityforce/claim_requests/new?auto=true) ## Qualityforce Overview Updated September 2026 AI summary Qualityforce is cloud-based complaint management software designed for small and midsize businesses seeking to strengthen quality assurance and control processes. It enables teams to track and route customer complaints, manage corrective and preventive actions, and regulate access to sensitive data. Its feature set supports structured issue resolution and helps organizations maintain accountability in their quality operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qualityforce 0.0 VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (785) Value For Money 0.0 (0) Value For Money 4.4 (706) Customer Service 0.0 (0) Customer Service 4.5 (738) ## Qualityforce alternatives [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Qualityforce Overview ### What company size and specific industries is Qualityforce built for? Qualityforce is designed for quality assurance departments and inspection personnel in Japanese firms across several market sectors. It is suited to organizations that need support for quality control and inspection work, rather than any single company size or industry, making it a fit for a broad range of business types. Features and Usability ### What are the key features of Qualityforce? Qualityforce offers customer complaint tracking, quality assurance, and routing as its core features. It supports the capture and management of complaints, quality control processes, and routing of items or cases to the appropriate destination for review and follow-up. Getting Started and Support ### What training and onboarding options does Qualityforce offer? Qualityforce provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided learning with trainers or presenters, while documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does Qualityforce offer? Qualityforce provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support details are listed in the product catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 554 Complaint Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating complaint management software: - **Access Controls/Permissions** (**52%** of reviewers rated this feature as critical) - **Corrective and Preventive Actions (CAPA)** (**48%**) - **Live Chat** (**52%**) Qualityforce includes **Access Controls/Permissions** and **Corrective and Preventive Actions (CAPA)**. These features help teams control user access to sensitive complaint data and manage issue resolution through structured corrective workflows, helping businesses maintain oversight, improve accountability, and support consistent quality processes. Get Advice We can help you find the software with the features you need. ## Pricing Basic ¥0.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.