# Speech Recognition Engine Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Speech Recognition Engine Software - reviews, pricing plans, popular comparisons to other Speech Recognition products and more. Source: https://www.capterra.com/p/26668/Speech-Recognition-Engine --- # Speech Recognition Engine Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Speech Recognition Engine ## What is Speech Recognition Engine? ASR with Transcription is the cornerstone of the LumenVox software offering. LumenVox’s speech engine operates on a foundation of artificial intelligence and machine learning to deliver high-performing voice and speech technology. Powered by end-to-end deep neural networks, LumenVox’s ASR engine accelerates the ability to add new languages and dialects to serve a more diverse base of users. ## What is Speech Recognition Engine used for? [Speech Recognition](https://www.capterra.com/speech-recognition-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3499 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Speech Recognition Engine?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lumenvox.com&name=Speech Recognition Engine) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Speech Recognition Engine 4.7 (3) VS. [4.9 (142)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting Price $3499 Per User, One Time Starting Price $22 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.9 (221) Value For Money 4.3 (3) Value For Money 4.7 (203) Customer Service 4.3 (3) Customer Service 4.8 (212) ## Speech Recognition Engine alternatives [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/) [4.7 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198507/Talkatoo/) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting price $8.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251933/Transkriptor/) [Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/) [4.0 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251641/Dragon-Professional-Individual/) [CogniAIX](https://www.capterra.com/p/10037526/CogniAIX/) [4.6 (33)](https://www.capterra.com/p/10037526/CogniAIX/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10037526/CogniAIX/) ## FAQs about Speech Recognition Engine Overview ### What company size and specific industries is Speech Recognition Engine built for? Speech Recognition Engine is designed for platform providers and large enterprises that need high-performance, scalable speech and voice processing technology. It is built for organizations supporting customer experience infrastructure or delivering speech-enabled applications, rather than for small businesses or general-purpose use. Features and Usability ### What are the key features of Speech Recognition Engine? Speech Recognition Engine offers speech recognition and voice recognition for converting audio into text, along with automatic transcription and automatic formatting. It also includes audio capture, speech-to-text analysis, multi-language support, reporting and statistics, an activity dashboard, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does Speech Recognition Engine integrate with? Speech Recognition Engine integrates with XCALLY, Alvaria CXP, Avaya Experience Platform, Cisco AnyConnect, Five9, Genesys Engage, and Twilio. These connections cover contact center, telephony, and communications platforms commonly used for customer interaction and call handling. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Speech Recognition Engine offer? Speech Recognition Engine provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and setup steps at a user’s own pace. Getting Started and Support ### What customer support options does Speech Recognition Engine offer? Speech Recognition Engine provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so support experience details cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Multi-Language 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and support multiple languages Speech-to-Text Analysis 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Analyze, correct, and monitor speech for transcriptions or recordings Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audio Capture 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record audio or import/upload audio files Automatic Transcription 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Use AI to convert voice into text automatically Concatenated Speech 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Recorded words are combined to create answers for a computer/person to direct as a form of dialogue Speech Recognition Engine 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Automatically formats data in a predetermined way Use AI to convert voice into text automatically Provide agents with a typical response for common call subject matter Recorded words are combined to create answers for a computer/person to direct as a form of dialogue Import and export data to and from software applications Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage and support multiple languages Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Receive data and information in real time Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Analyze, correct, and monitor speech for transcriptions or recordings Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.3 (3) Basic $3,499 Per User,One Time Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ Alvaria CXP](https://www.capterra.com/p/224221/Alvaria/)[ Avaya Experience Platform](https://www.capterra.com/p/212871/Aura-Call-Center-Elite/) ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SB Susan B. Communication Director Information Technology and Services ### "Organized speech recognition tool for best communication practices" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 5, 2023 Speech Recognition Engine has potential capacity of controlling speech across any business enterprise. It is more powerful and user friendly from deployment stages to implementation. It has enhanced better customer engagements and improved service delivery to our clients. Pros This platform has efficient speech recognition systems that can transcribe speech to based on user commands. It is easy to use and setup in an organization. My team can easily set reliable communication channels between the company and our potential customers. Cons I have enjoyed great services while working with this tool. I have no negative comment towards its performance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mabisha M. Sales operations Associate E-Learning ### "Impession on usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2022 Pros Good reviewsCan be used by everyoneFlexible and customisable product Cons It could be developed more to use as user friendlyvery less Negative impression Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Irfanudeen S. Senior Business Development Executive E-Learning ### "An Accurate ASR Engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 15, 2022 I'm highly satisfied with the features and functions of LumenVox Speech Recognition Engine. It benefits me a lot in my daily routine, it reduces my training preparation time, documentation time, and policies reading time. The customer support team is so instant and really helpful at needy. Pros I surely say that the best about LumenVox Speech Recognition Engine is its accuracy rate. It helps me a lot in creating my sales pitch and documenting it. It catches each and every words clearly including the auto punctuation, and suprise us with the output. I also use this LumenVox ASR to hear audio notes, it accurately convert the documents to high quality audio notes. Cons There is nothing to say like disadvantage about LumenVox, the only factor I consider as a downside of LumenVox is it's cost, but that too is on my company's account, so undoubetly it is the best ASR tool since my employment. Switched from [Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.