---
title: "Medisoft Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Medisoft Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more."
source_url: "https://www.capterra.com/p/266691/Medisoft/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Medisoft Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Medisoft

## What is Medisoft?

Medisoft cloud is a cloud-based medical billing and practice management software that helps medical practices, insurance companies and other providers manage claims scrubbing, eligibility verification, run custom reports, and more. Improve revenue collection with real-time alerts, data verification, and custom reports. Medisoft cloud is bundled with software installation, one-on-one software training, unlimited IT support and security, and more.

## What is Medisoft used for?

[Medical Billing](https://www.capterra.com/medical-billing-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

86%

Neutral

8%

Negative

5%

Starting price

$209

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Medisoft?[Manage this product listing](https://www.g2.com/products/microwize-technology-medisoft/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Medisoft

4.4 (37)

VS.

[4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$209

Flat Rate, Per Month

Starting Price

$59

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (37)

Ease Of Use

4.6 (1,389)

Value For Money

4.2 (31)

Value For Money

4.7 (1,019)

Customer Service

4.2 (31)

Customer Service

4.8 (1,309)

## Medisoft alternatives

[4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (214)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (117)](https://www.capterra.com/p/129851/MedicsPremier/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/266691/Medisoft/alternatives/)

## FAQs about Medisoft

Overview

### Which roles and teams benefit most from Medisoft?

Medisoft is most used by practice owners, physicians, psychiatrists, chiropractors, and nurse managers who manage patient care alongside administrative duties. Office and practice managers rely on it to coordinate scheduling, patient records, and daily operations, while medical billers and administrative staff handle claims, payments, and patient information.

Answer based on 37 reviews

Overview

### What company size and industries is Medisoft built for?

Medisoft is built for small medical practices, with 97% of reviewers from small businesses and Medical Practice accounting for 62%. It targets medical billing companies, physician groups, independent practices, and physicians, while also serving Hospital & Health Care (14%) and Health, Wellness and Fitness (8%) organizations. Its primary use case is medical billing.

Answer based on 37 reviews

Features and Usability

### What are the key features of Medisoft?

Medisoft includes medical billing, claims management, and claims scrubbing for revenue cycle tasks, plus appointment management, patient scheduling, and physician scheduling. It also offers insurance eligibility verification, billing and invoicing, payment collection, electronic payments, reporting and statistics, customizable reports, patient records management, and HIPAA compliant data handling.

Getting Started and Support

### What training and onboarding options does Medisoft offer?

Medisoft provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled learning sessions, documentation provides written reference material, and videos allow self-paced review of product features.

Getting Started and Support

### What customer support options does Medisoft offer?

Medisoft provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe technical support as quick, timely, and professional, though one note suggests customer service for product information can depend on vendors and other managers.

Answer based on 3 reviews

Ease of use

### How easy is Medisoft to use for medical billing?

Medisoft provides a generally straightforward billing workflow for many medical practices, with flexible screens and cloud access that help staff work from different computers. However, some users find advanced options difficult to learn and report confusing transaction views, prescription renewal steps, and report-design tools. Local implementation support can also vary.

Answer based on 10 reviews

## Features

AI summary

Based on 1,380 Medical Billing reviews

Capterra data shows that buyers of medical billing software rank the following features as their top priorities:

-   **Billing & Invoicing** (**62%** of reviewers rated this feature as critical)
-   **Appointment Management** (**58%**)
-   **Charting** (**63%**)

Medisoft supports all three of the features reviewers consider most important: **Billing & Invoicing**, **Appointment Management**, and **Charting**. Together, these capabilities help businesses manage claims and payments, keep scheduling organized, and maintain accurate patient records, allowing teams to handle daily administrative and clinical workflows more efficiently.

Appointment Management

4.3 (22)

36.36% of 22 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

HIPAA Compliant

4.5 (23)

56.52% of 23 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Code & Charge Entry

4.5 (23)

52.17% of 23 reviewers that rated this feature as important or highly important

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Claims Management

4.2 (30)

60.00% of 30 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Practice Management

4.1 (22)

50.00% of 22 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Claims Scrubbing

4.1 (19)

47.37% of 19 reviewers that rated this feature as important or highly important

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Medisoft 42 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Credit Card Processing: Accept and process credit card transactions
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Invoice History: Store and view prior invoices for each account/client
- Medical Billing: Manage billing and payments for a healthcare provider
- Multi-Location: Manage and support multiple locations
- Online Intake Forms: Online forms for managing client intake
- Patient Intake: Patients can register for appointments in advance online
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (37)

4.3

Based on 37 reviews

## Pricing

Value for money

4.2 (31)

Free Trial

[View pricing plan details](https://www.capterra.com/p/266691/Medisoft/pricing/)

Basic

$209.00

Flat Rate,Per Month

Value for money

4.2 (31)

4.2

Based on 31 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (31)

4.2

Based on 31 reviews

## User reviews

Overall rating

4.4

Based on 37 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(23)

4(9)

3(3)

2(2)

1(0)

Mentioned topic

Recent reviews first, then most helpful

OW

Owner

Owner

Used the software for: 3-5 years

### "Great starter software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 26, 2026

Pros

Medisoft is a great entry level software. It is nice that it is keyboard base vs mouse based so that you could navigate and enter items quickly.

Cons

I desired a little bit more than the simplicity of the software. It is the most basic of set-ups and that is a pro of the system, but it would have been nice for a little more.

OM

Office Manager

Office Manager

Used the software for: 3-5 years

### "Program Comparisons"

4.0

September 22, 2022

Overall I am quite pleased with the system and would like to stay with it, but we are looking into another system now.

Pros

I have used other Systems and like the ease of this system.

Cons

The Statement Management system is complicated and I had to reformat all the templates, of which, is a great feature of Medisoft that allows this to be done.

NM

Nurse/Office Manager

Nurse/Office Manager

Used the software for: 3-5 years

### "Great Product! Awesome support personnel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2022

It is a great company and I have worked solely with them since 2004!

Pros

Easy to use and to personalize to your unique practice variables. Awesome support personnel!

Cons

I wish that I knew more about the types of reports there are. Sometimes its hard to get all the info I need into one report but it is probably my inexperience with this aspect to be honest

MA

manager

manager

Used the software for: 3-5 years

### "Medisoft on the Fence"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

September 22, 2022

Using this program over thirty years.

Pros

Ease of use is what our practice likes most about this software.

Cons

Aspects of the program need to be revised and many ERA issues not resolved.

CM

Claims Manager

Claims Manager

Used the software for: 3-5 years

### "Friendly user software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 12, 2022

Pros

It is a very easy to learn and use. The ERA posting let´s you review all the ERA service lines before posting.

Cons

The ICN numbers are held in the case level and makes it very difficult and time consuming to submit corrected/voiced claims. The reporting feature has a lot of limitations. It doesn´t allow to pull reports compatible with excel, even that you have the option to print to an excel file but the headings are showing for every single page. Payment section in the transaction window is hard to read and there is no clear reference to the transaction posted.

BA

Billing agent

Billing agent

Used the software for: 3-5 years

### "Medisoft overview "

4.0

September 22, 2022

I have been using the Medisoft Networking program for 22 years so I have gone through many versions of the software.

Pros

It follows Windows operating system format to make navigation of the software easier. It also integrates with other software platforms like, Relayheath to make Claim Management and filing claims seamlessly.

Cons

Designing new reports or list in the design mode is not that user friendly.

JO

Jaime O.

Office manager

Used the software for: 3-5 years

### "Medisoft Review 2022"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 27, 2022

Overall, we have had a good stable experience with the software.

Pros

Medisoft is really user friendly and we been using in the office for the past 11 years.

Cons

There is no insurance verification on the sofware.

CH

chiropractor

chiropractor

Used the software for: 3-5 years

### "medisoft review for the chiropractor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 10, 2022

no problems. I have been using for 15+ years

Pros

easy integration of patient and insurance demographics

Cons

It would nice to have text reminder for pt appt, and interface for patient to reply or schedule appt.

MB

medical billing

medical billing

Used the software for: 3-5 years

### "Review of Medisoft"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 12, 2022

I have used Medisoft for nearly a decade and in that time the biggest problem I've had with it is when it crashes.

Pros

The product is easy to use and the customer support is excellent.

Cons

The product crashes a lot and there are weird glitches that make it a challenge to use at times.

MB

Medical biller

Medical biller

Used the software for: 3-5 years

### "Medisoft Customer Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2022

The software is very easy to use and provides lots of different reports to evaluate practice and increase reimbursement. A+.

Pros

I am a fan of Medisoft’s support system. The team at Medisoft is very supportive and knowledgeable. They are an excellent team to work with. \[SENSITIVE CONTENT\] are very hard working and helpful team members.

Cons

I like everything about this software. I cannot resist the simplicity this software has. From changing screens to performing any activity, the software is so user friendly.

[View all Reviews](https://www.capterra.com/p/266691/Medisoft/reviews/)

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