# Medisoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Medisoft the right Medical Billing solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266691/Medisoft/reviews --- Medisoft 4.4 (37) [View alternatives](https://www.capterra.com/p/266691/Medisoft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Medisoft Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews Kristin H OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “It is nice that it is keyboard base vs mouse based so that you could navigate and enter items quickly.“ March 25, 2026 GU Gisela U Claims ManagerMedical Practice, 51 - 200 employeesUsed the software for: More than 2 years. “The ICN numbers are held in the case level and makes it very difficult and time consuming to submit corrected/voiced claims.“ October 7, 2022 jm jENNIFER m AdministratorAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “I like the software due to the ease and ability to maneuver quickly through different tabs and the flow of the set up.“ September 21, 2022 AF Anastacia F Billing Supervisor Medical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the reports take forever to run which makes it difficult to run in office.“ September 21, 2022 BT Brenda T Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Even if it is difficult top figure out, there are so many great options.“ September 29, 2022 AF Anastacia F Billing Supervisor Medical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “The reports are difficult to get accurate information.“ September 21, 2022 KS Kolin S Practice ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Tech support is quick, and the program itself is very user friendly and modifiable.“ September 21, 2022 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JO Janet O. Office Manager Medical Practice Used the software for: 2+ years ### "Program Comparisons" September 21, 2022 4.0 Overall I am quite pleased with the system and would like to stay with it, but we are looking into another system now. Pros I have used other Systems and like the ease of this system. Cons The Statement Management system is complicated and I had to reformat all the templates, of which, is a great feature of Medisoft that allows this to be done. Review Source DK Denise K. Nurse/Office Manager Medical Practice Used the software for: 2+ years ### "Great Product! Awesome support personnel" September 26, 2022 5.0 It is a great company and I have worked solely with them since 2004! Pros Easy to use and to personalize to your unique practice variables. Awesome support personnel! Cons I wish that I knew more about the types of reports there are. Sometimes its hard to get all the info I need into one report but it is probably my inexperience with this aspect to be honest Review Source PB Patty B. manager Medical Practice Used the software for: 2+ years ### "Medisoft on the Fence" September 21, 2022 2.0 Using this program over thirty years. Pros Ease of use is what our practice likes most about this software. Cons Aspects of the program need to be revised and many ERA issues not resolved. Reason for choosing Medisoft Cost and ease of use Review Source GU Gisela U. Claims Manager Medical Practice Used the software for: 2+ years ### "Friendly user software" October 7, 2022 4.0 Pros It is a very easy to learn and use. The ERA posting let´s you review all the ERA service lines before posting. Cons The ICN numbers are held in the case level and makes it very difficult and time consuming to submit corrected/voiced claims. The reporting feature has a lot of limitations. It doesn´t allow to pull reports compatible with excel, even that you have the option to print to an excel file but the headings are showing for every single page. Payment section in the transaction window is hard to read and there is no clear reference to the transaction posted. Review Source BS Benjamin S. Billing agent Accounting Used the software for: 2+ years ### "Medisoft overview " September 21, 2022 4.0 I have been using the Medisoft Networking program for 22 years so I have gone through many versions of the software. Pros It follows Windows operating system format to make navigation of the software easier. It also integrates with other software platforms like, Relayheath to make Claim Management and filing claims seamlessly. Cons Designing new reports or list in the design mode is not that user friendly. Reason for choosing Medisoft Cost, ease of use and support from then the parent company. Review Source JO Jaime O. Office manager Medical Practice Used the software for: 2+ years ### "Medisoft Review 2022" September 22, 2022 4.0 Overall, we have had a good stable experience with the software. Pros Medisoft is really user friendly and we been using in the office for the past 11 years. Cons There is no insurance verification on the sofware. Reason for choosing Medisoft Is seem to be more user friendly for our office. Review Source kK kevin K. chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "medisoft review for the chiropractor" October 7, 2022 5.0 no problems. I have been using for 15+ years Pros easy integration of patient and insurance demographics Cons It would nice to have text reminder for pt appt, and interface for patient to reply or schedule appt. Reason for choosing Medisoft ease of integration and user friendly Review Source SS Shaunna S. medical billing Medical Practice Used the software for: 2+ years ### "Review of Medisoft" October 7, 2022 3.0 I have used Medisoft for nearly a decade and in that time the biggest problem I've had with it is when it crashes. Pros The product is easy to use and the customer support is excellent. Cons The product crashes a lot and there are weird glitches that make it a challenge to use at times. Review Source AJ Anjana J. Medical biller Medical Practice Used the software for: 2+ years ### "Medisoft Customer Review " September 21, 2022 5.0 The software is very easy to use and provides lots of different reports to evaluate practice and increase reimbursement. A+. Pros I am a fan of Medisoft’s support system. The team at Medisoft is very supportive and knowledgeable. They are an excellent team to work with. \[SENSITIVE CONTENT\] are very hard working and helpful team members. Cons I like everything about this software. I cannot resist the simplicity this software has. From changing screens to performing any activity, the software is so user friendly. Reason for choosing Medisoft Because it’s the best system out there. I had reviewed different options and heard the most about Medisoft and I am very happy that I chose Medisoft. Very simple and easy to use. Their revenue management is the best. Review Source SP Sangita P. Owner Outsourcing/Offshoring Used the software for: 2+ years ### "Good software" September 28, 2022 5.0 Very good software Pros User friendly. Easy to navigate and browse through the software Cons There were too many options for reports and would suggest to have few straight forward options Review Source PP Piyush P. MD Medical Practice Used the software for: 2+ years ### "Physician " September 22, 2022 3.0 Okay easy to learn Pros Script for control substance 2you can make your templates 3billings codes4diagnosis list Cons Duplication of the list of medications2 Not easy to renew Rx3 Title/dates not easy to use4closes before completing chart Review Source NH Nidia H. OFFICE MGR Medical Practice Used the software for: 2+ years ### " Compare to others software is much better" September 29, 2022 4.0 Pros Friendly use, quick response for support Cons Need to have more information when mailing statements Reason for choosing Medisoft safe medical records Review Source VR Verified Reviewer Owner Hospital & Health Care Used the software for: 2+ years ### "Great starter software" March 25, 2026 4.0 Pros Medisoft is a great entry level software. It is nice that it is keyboard base vs mouse based so that you could navigate and enter items quickly. Cons I desired a little bit more than the simplicity of the software. It is the most basic of set-ups and that is a pro of the system, but it would have been nice for a little more. Review Source CB Casey B. Patient information specialist Hospital & Health Care Used the software for: Less than 6 months ### "Medisoft for Medical Practices" April 3, 2025 3.0 It was good but not the best for our practice's needs Pros The user interface is easy and looks good Cons The integration between EHR and practice management Review Source AF Anastacia F. Billing Supervisor Medical Practice Used the software for: 2+ years ### "Honest Review " September 21, 2022 4.0 It is not the worst system I have used, but it needs a lot of improvements. Pros It is generally easy to enter demographic information and easy to enter CPTs/Diagnosis codes in the transaction entry screen. Cons The reports are difficult to get accurate information. They are generalized and even if / when you do get a custom report there is still massive errors in the accuracy. Some of the reports take forever to run which makes it difficult to run in office. It also freezes often , both Medisoft and Office Hours. Review Source KS Kolin S. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Amazing product!" September 21, 2022 5.0 Pros I love Medisoft and Clinical. It is a very cost effective product that has every possible need for my practice. Tech support is quick, and the program itself is very user friendly and modifiable. Being a cloud based product saves on in house computer space/IT support/ and is much easier on your budget! Cons I don't have any dislikes regarding Medisoft. Occasionally the cloud based program can be a little slow to start up, but that could be the internet too! Review Source jM jENNIFER M. Administrator Accounting Used the software for: 2+ years ### "My Review" September 21, 2022 5.0 My experience has been smooth. Through updates, glitches or even self-imposed issues, Medisoft and the team I have worked with has been just great. I have never been down for longer than a day and a half in the 10 years I have used this product and the vendor. Pros I like the software due to the ease and ability to maneuver quickly through different tabs and the flow of the set up. I also like the ability to customize the software for my needs and wants. I like the free updates and the ability to get assistance when I want. Cons I do not have any complaints. I would not change from Medisoft even with the abundance of software that is available that is more tailored to my industry of EMS. Reason for choosing Medisoft I have had no reason to change over the years. Why fix what is not broken? Review Source CV Christos V. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Medisoft has great features and ease of use" October 7, 2022 5.0 I have been using this software for over 20 years. They are always advancing the features and thinking of new ways to save our office time and paperwork. Pros Easy layout and has capabilities far beyond what a small office like mine will typically utilize Cons Actually I have an add on feature which was sourced from an outside vendor with regards to texting/Calling patients for reminder appointments. While it works flawlessly, It might be nice to have that as a direct part of the software. Alternatives considered [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Reason for choosing Medisoft The technical support by Microwize Technology. Any software is only as good as the support team for it. Review Source CA Cynthia A. Practice Manager Mental Health Care Used the software for: 2+ years ### "25 Years and still going strong!" September 26, 2022 5.0 My favorite part of Medisoft are the reports. Regardless of what information is asked of me, I can produce the most accurate numbers simply by clicking on any number of the preset reports. I can also create my own custom report if necessary. Pros I started using Medisoft in 1996, back when insurance billing was done on paper and appointments were actually in a book! A lot has happened since then and our practice has grown along with Medisoft. I honestly don't know how we would have done so well without it. From insurance billing and A/R posting to eligibility, reports, and clearinghouse integration. Cons Thankfully we started using Medisoft from very early in the practice so it was easy to integrate. There really is nothing I don't like about it. Review Source BA Boris A. MD Medical Practice Used the software for: 2+ years ### "It is a good overall product" September 27, 2022 5.0 Overall experience is OK, being patient. Pros I have been using this product for years, overall good quality product. Cons The main problem it does not have grammatical correction automatic, meaning if the sentence written with mistake, it will stay with mistake. That is wrong. That needs to be fixed immediately. Also several times I had a computer glitches, where the entire exam was missing or history of present illness was missing. That means it is there when you type your notes, but when you look at the notes one week later, t disappears. That is unacceptable. This cannot happen in the litigious society. Also automatic updates for CPT codes or ICD 10 codes are missing, why? it is very inconvenient. Also, sometimes, the allergy section shows: you cannot update it or put the new info, that is also wrong. It should be always available. It takes time : few weeks, when it gets updated automatically only after you re-start your server, but still few weeks missing, meaning I cannot update that section for few weeks for sure. That happens often. Review Source MH Mona H. Owner Hospital & Health Care Used the software for: 2+ years ### "Medisoft since 1999" September 21, 2022 5.0 As. It’s above, I have used medisoft for years and I don’t plan to change unless I find a software that is less expensive for cloud based Pros I have been using medisoft since 1999 and began when it was still a DOS program. I have been thru the many changes through the years and have stayed with it because it is extremely user friendly and easy to teach and learn. Cons As my medical billing business grows, it is harder to use. I would like to be Able to use it in the cloud, but that is extremely cost prohibitive for a small business like mine. Review Source BT Brenda T. Office Manager Medical Practice Used the software for: 2+ years ### "Review " September 29, 2022 5.0 Great Pros The amount of products and capability. Even if it is difficult top figure out, there are so many great options. Cons Very difficult to leverage all the products it offers Review Source CD Chaitanya D. owner Medical Practice Used the software for: 2+ years ### "pros and cons" September 28, 2022 2.0 poor no direct support. makes you run around with software malfunction Pros Customization of the program and reports Cons Not update according to the Medicare and fed. govt. requirement Review Source Christina P. PMNHP Medical Practice Used the software for: 1-2 years ### "Medisoft Review" October 12, 2022 5.0 Pros Ease of use. Technical level is user friendly. Cons I have not identified any specific cons about this software. Review Source KS Kristi S. Owner Insurance Used the software for: 6-12 months ### "Medisoft " September 26, 2022 5.0 Pros I think the ease of use when logging in from different computers as well as having a constant back up of data is what I like the most. Any time I’ve ever needed technical support they take care of everything very timely and professionally as well. Cons They’re really honestly isn’t anything that I dislike. I’ve only been using it for about a year so I’m not sure about upgrades but I’m assuming and hoping that that will go just as smoothly as everything else has. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.