# Page 2 | Vome Volunteer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Vome Volunteer the right Volunteer Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266739/Vome-Volunteer/reviews --- Vome Volunteer 4.6 (35) [View alternatives](https://www.capterra.com/p/266739/Vome-Volunteer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Page 2 - Reviews of Vome Volunteer ## Showing most helpful reviews Showing 26-35 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MT Matthew T. Columbus Centre Director Non-Profit Organization Management Used the software for: 6-12 months ### "Vome Review" November 18, 2024 5.0 Vome is wonderful in almost every way, it has been a tremendous switch! Pros Vome makes it EASY for volunteers. New volunteers are able to easily onboard through a sequence that we are able to create. We are able to open up new opportunities easily and quickly! Cons Vome has slightly slower load times when switching pages. Switched from [Volunteer Scheduler Pro](https://www.capterra.com/p/101919/Volunteer-Scheduler-Pro/) More customizable features on VOME for multiple areas. Review Source GW Gillian W. Manager, Residence Transition and Community Engagement Education Management Used the software for: Less than 6 months ### "Great Volunteer Management Software!" October 28, 2024 5.0 Overall, it was a good experience. The team was extremely responsive with getting myself and my team set-up and trained. They also responded very quickly when I emailed in questions. Pros I really liked that the volunteers could adjust their shifts (add/change/cancel) on their own time. I liked that I could pull a few different reports, depending on what information I needed. I also LOVE the price point of this software. I can downgrade my subscription when I don't need it, but then can upgrade when I get busy again - that's such a great feature! Cons Some of our students signed up while they were in a different time zone, which didn't switch to the current time zone, so it was showing shift times that started at 11:00 pm! I also started using vome pretty close to the event. I should spend more time learning the software to see if I can use it more to my advantage. Switched from [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) We needed the ability for volunteers to go in and manage their own shifts. Review Source AL Adela L. Volunteer Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Best Volunteer Management Software for the Non Profit" October 18, 2024 4.0 Vome offers excellent customer service! They are available on short notice and provided us with numerous training sessions until all our users were successfully onboarded. Pros After comparing Vome with several other volunteer program subscriptions, which we selected based on extensive reviews, we found Vome to be the best choice in every aspect. It is user friendly, and offers affordable pricing which works best for the small non-profit organizations. Cons I don't have any negative feedback regarding the subscription. It's been a positive experience so far! Review Source ST Shayla T. Workforce Coordinator Entertainment Used the software for: Less than 6 months ### "Highly Responsive and Tailored to Our Needs!" September 12, 2024 5.0 This is a fantastic program! The support from both the tech team and our dedicated consultant, who we can book one-on-one sessions with, has been absolutely outstanding. I’ve never felt alone during the transition process—everyone I've spoken to has been incredibly patient, kind, and knowledgeable. If something hasn’t worked for us, they’ve made the necessary changes to ensure the system fits our organization perfectly. We’re so thankful for their support! Pros We love how user-friendly and modern the system is. The mobile app feature is especially useful, allowing us to access our database on the go with ease! Cons So far, we haven’t encountered anything we don’t like! Like any new system, there are initial growing pains, but once you get the hang of it, it becomes incredibly helpful! Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) Volgistics was not working for our organization's tracking purposes. The system was clunky and not as used friendly. More of a basic program. Review Source KN Kaytlin N. Community Engagement Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Choice for a Volunteer Platform" August 29, 2024 5.0 Customer service went above and beyond to help me fulfil my needs. They were easily reachable and always willing to meet to any and answer all of my questions. Vome has the tools and usability of a large platform with the service and personability of a small business. Pros I appreciate the Vome team's effort to constantly improve and fulfil customer needs Cons The color scheme can be overwhelming to stare at for so long if you are like me and prefer darker color schemes. Alternatives considered [Bloomerang Volunteer](https://www.capterra.com/p/144845/InitLive/) Reason for choosing Vome Volunteer Vome is less expensive even though they have the same tools Switched from [VolunteerMatters](https://www.capterra.com/p/90188/VolunteerMatters/) Volunteer Matters was more expensive and not as customizable Review Source HF Hope F. Manager of Volunteer Relations Non-Profit Organization Management Used the software for: 6-12 months ### "Fantastic Customer Service & Helpful Team" July 15, 2024 4.0 My overall experience with VOME has been mostly positive. The team like I mentioned above is wonderful. Pros Our organization as been using VOME for a year. Some things that we love is the customer service support as well as the team as a whole being extremely helpful and fantastic with our needs. We have also enjoyed the updated look and ease of use for the majority of the features. Cons Due to this being a newer product, there are still some features that are getting worked out and updated throughout the year. Our organization in particular is having a difficult time with the accuracy of volunteers schedules and logging their hours as they are not all coming to one location and are spread out in many locations and platforms. Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) Program was outdated and was not meeting our needs Review Source KS Kate S. Marketing and Communications Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "A Great Solution for Growing Nonprofits" July 10, 2024 5.0 Pros Implementing Vome has revolutionized our volunteer management at the Ronald McDonald House Charities of Columbia, SC. The automated scheduling system is a standout feature, saving us significant time and reducing errors. Our volunteers appreciate the flexibility and ease of being able to scheduling shifts, which has led to a notable increase in participation and retention rates. The real-time updates and reminders have improved communication, ensuring smooth operations and a better volunteer experience. Vome has truly streamlined our processes, allowing us to focus more on our mission of supporting families with critically ill children. Cons We sometimes have difficulty making changes to existing schedules in Vome, but this is most likely due to a lack of training amongst our staff. Review Source WD Wesley D. Volunteer Engagement Manager Museums and Institutions Used the software for: 6-12 months ### "A flawed but overall solid product with excellent customer service" October 4, 2023 4.0 Overall, despite some issues I have with it, I feel it's a pretty good product. It needs some work but I like that the VOME team is always active to answer my questions more often than not within a few hours. Pros The ease of doing reports is faaaar better than our previous website. I have zero issues creating volunteer reports for our team and overall it's scheduling system is solid. Cons The way opportunities are constructed to me does not create a lot of room for customization. For instance we have tours that our Docent volunteers host but each tour is different and from the user side of things our Docents need to know what each tour is (the school, the amount of people, grade level, etc). The way it is currently contructed I can't add these notes to an opportunity to make it distinct from another so what happens is I have to make a brand new opportunity for every single tour which makes it tedious. A change here would go a loooooong way to make it a perfect program for myself and my volunteers. I will also say the app is buggy and needs work and I have more or less told my volunteers to use their desktop to sign-up now. Review Source Response from Vome June 22, 2024 Thanks for the feedback Wes! We've since added a whole new layer of customization on the shift level. You no longer need to create as many opportunities as before because each shift (i.e. docent tour) can have a lot of custom info. JA Jessica A. Community Engagement Manager Entertainment Used the software for: 1-2 years ### "Outstanding Customer Service" March 21, 2024 4.0 Overall Vome makes my job easier! I can quickly see who is scheduled when or look up past hours for a volunteer. Pros I like that I can search for particular volunteers and track their shifts. I love that we can get a quick total of all volunteers and their hours. Customer service is the best! I usually hear right back if not by the next day. And Vome is always trying to improve. No one every says " sorry that's just how it is!" Feedback is welcomed and improvements are always being rolled out. Cons I think for older volunteers Vome could be simplified. There are still a few too many clicks to get to things and the initial profile setup seems to frustrate a small portion of my senior volunteers. It tends to 99% of the time be user error and impatience for technology for my few seniors who still complain about it. Reason for choosing Vome Volunteer I choose Vome because the price was right and it also offered an app that I thought in this day in age would be useful, especially for our high school volunteers. Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) We weren't able to collect data on SignUp Genius: how many hours someone volunteered, how to contact them beyond email, and to go through the schedule there was way too much scrolling!! Review Source DG Deidre G. Volunteer and Donations Coordinator Individual & Family Services Used the software for: 1-2 years ### "Vome review" May 8, 2024 5.0 Pros I find this database easy to use. I get the monthly total hours of volunteering easily (which is my main reason for needing a volunteer database) and I find it easy to speak to someone if I have questions or need information. \[sensitive content hidden\] at Vome is easy to schedule a meeting with. They are also constantly improving. Cons I would like to be able to remove volunteers who are no longer volunteering. Reason for choosing Vome Volunteer Other products were looked at but had too many options and we wanted something simpler and streamlined. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The developer was the only one who could make changes, when he left, we were stuck. Review Source Response from Vome June 22, 2024 Thanks for the feedback as always Deidre! We've added features for deleting and archiving profiles! Check them out in the database. 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