--- title: "Moveo.AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Moveo.AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/266793/MveoAI/" page_type: "product" language: "en" --- # Moveo.AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Moveo.AI ## What is Moveo.AI? Moveo.AI is a Conversational AI platform that empowers enterprises to handle the toughest conversations with goal-oriented AI agents, enhancing efficiency, customer experience, and financial performance. Trusted by global brands across banking, financial services, insurance, debt collection, healthcare, and education, Moveo.AI operates internationally with teams in New York, Athens, and São Paulo. Whether it’s streamlining debt and billing collections, supporting and scaling customer service teams, or increasing product adoption at scale, Moveo.AI powers the toughest conversations driven by financial outcomes. ## What is Moveo.AI used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Moveo.AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://moveo.ai/&name=Moveo.AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Moveo.AI 5.0 (9) VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (9) Ease Of Use 4.6 (19) Value For Money 5.0 (9) Value For Money 4.6 (16) Customer Service 5.0 (9) Customer Service 4.7 (19) ## Moveo.AI alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [inconnect](https://www.capterra.com/p/164772/OmniChannel/) [3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164772/OmniChannel/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/) [4.6 (648)](https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews/) Starting price $87.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131558/Userlike-Live-Chat/) ## FAQs about Moveo.AI Overview ### What company size and specific industries is Moveo.AI built for? Moveo.AI is designed for enterprise organizations that need to manage complex, goal-oriented customer conversations. It is a fit for large businesses across industries where customer support, financial performance, and service efficiency are important, especially teams handling demanding interactions at scale. Features and Usability ### What are the key features of Moveo.AI? Moveo.AI offers AI Copilot, chatbot, live chat, and virtual personal assistant features for customer conversations. It also includes workflow automation, lead management, appointment scheduling, and support ticket management, plus analytics tools such as dashboards, reporting, real-time monitoring, and customer service analytics. Integrations ### Which third-party tools and platforms does Moveo.AI integrate with? Moveo.AI integrates with 10 third-party tools and platforms for customer messaging and CRM, including Front, HubSpot CRM, Intercom, Salesforce Platform, and Zendesk AI. It also connects to Instagram, Messenger, Viber, WhatsApp, and WhatsApp Bulk Sender for multichannel communication. Getting Started and Support ### What training and onboarding options does Moveo.AI offer? Moveo.AI provides live online training and documentation. Live online sessions support guided setup and questions in real time, while documentation offers written reference material for self-paced learning and feature lookup. These formats give teams two ways to get started with the product. Getting Started and Support ### What customer support options does Moveo.AI offer? Moveo.AI provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe support quality, response times, or common frustrations, so only the listed channels can be confirmed. ## Features AI summary Based on 1,134 Conversational AI Platform reviews Capterra data shows that buyers of conversational AI platforms rank the following features as their top priorities: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Moveo.AI supports all three of the features reviewers value most: **Chatbot**, **API**, and **Lead Capture**. This coverage gives businesses a way to automate conversations, connect the platform with other systems, and collect prospect information in one place, helping teams respond faster, manage integrations more easily, and turn more conversations into qualified opportunities. Chatbot 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Lead Capture 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Customizable Branding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Live Chat 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Ability to chat online in real time Transcripts/Chat History 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Moveo.AI 99 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI-assisted Development: Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For eCommerce: Intended to be used by online stores - For No-Code Development: Build applications without the use of code - For Sales Teams/Organizations: Caters to sales teams - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integrations Management: Identify which applications need to exchange data and enable these data connections - Intent Recognition: Helps understand a user's intentions/actions - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Model Training: Process of testing an ML algorithm by feeding it training data to learn from - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc. - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Predictive Analytics: Predict future data based on historical data sets - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (9) 5.0 Based on 9 reviews ## Pricing Value for money 5.0 (9) Free Trial Free Version Free Trial $0.00 Value for money 5.0 (9) 5.0 Based on 9 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Viber](https://www.capterra.com/p/180348/Viber/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Front](https://www.capterra.com/p/132901/Front/)[ Messenger](https://www.capterra.com/p/224532/Messenger/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 5.0 Based on 9 reviews Filter by rating 5(9) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Achilleas K. ceo Financial Services ### "ecredit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2023 Flawless in all matters, communication, consistency in everything. Pros The immediacy, the ease of use by both customers and administrators, the look of it, the way it shows the data to me, the easy way it learns, that it's something that connects to multiple communication channels. Cons I can't find what I like the least because comparing it to other similar services I've worked with in the past it's completely different for this industry. It is new, innovative and unmatched. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Stelios A. Chief Product Officer Information Technology and Services ### "Great product to help your business improve!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 MOVEO is a great tool that helped our business. We use Virtual Assistants for customer support. More specifically we use it to answer frequently asked questions and also train our customers about the services our company provides. The development of the VAs is really easy and straight forward and zero coding knowledge is required. The User interface is friendly with frequent updates and improvements from the creator.Overall we are really satisfied with the product because we managed to reduce the incoming requests to our customer support center. Pros Easy integration, very useful for custom chatbots that can reduce incoming requests to customer support department. Cons No cons detected. We are really satisfied with the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VG Vassilis G. Head of Business Development & Customer success Computer Software ### "A worthable 24/7 Customer Support "Agent"!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 The platform is very ease of use. The Moveo team as long as their partners are always there to help you and guide you through your entire journey. Pros The Moveo AI Chatbot is an excellent tool, since it can replace a customer support agent only at 1/10 of the cost. Also, if you don't have a website, you can receive orders for your e-shop in any social media you want. Cons You need to dedicate some time in order to build the conversation behind the AI chatbot. But that is more than acceptable, since you have the opportunity to build very complex ones. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Emmanouela F. Chief Revenue Officer Computer Software ### "A must have AI chatbot for any client facing enterprise " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 It currently handles all incoming customer support issues for our client providing an important cost reduction at the customer support center. Pros It is easy to build and go live is very quickly. It has an impressive capacity to self learn and continuously improve. It clicks on many different media (Facebook messenger, Viber etc) and can provide answers with text, images, videos, carrousels which makes it very engaging to clients. It can integrate with our systems and has excellent customer support. Cons Everything was easy and quick which are the most important parameters. It was difficult for us to calculate number of sessions that we would need. Switched from [Intercom](https://www.capterra.com/p/134347/Intercom/) Truly AI and self learning chatbot Alternatives considered [Intercom](https://www.capterra.com/p/134347/Intercom/) Reasons for choosing Moveo.AI Much less expensive and with more capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Chris K. Business Development Coordinator Computer Software ### "AI Chatbot Review from a Third Party Implementator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Pros The AI Chatbot is very useful, since you earn a customer support agent at 1/10 of the cost and you support your customers 24/7.The chatbot is very ease of use and the Moveo team is always there to guide you and help you Cons The understanding of the building process behind the brains requires to spend some time on it. But it is something you are willing to do since it allows you to build very complex conversations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Vicky G. CEO Information Technology and Services ### "Great Product! Acting like a human, so easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Pros Easiness of UseExcellent PerformanceHuman-like conversations Cons I wish there was also voice additional to chat Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Dionysios G. Operations Director Information Technology and Services ### "A platform that understands customers better than humans do" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2022 Môveo.AI is an excellent software for automating customer support issues. We configured Môveo.AI in order to be deployed to the Hellenic Ministry of Foreign Affairs website. What amazes me is the platform’s self learning capabilities. We deployed the VAs before the Covid-19 pandemic therefore our configuration did not include these types of questions. However, when the pandemic began, the platform quickly recognized and even categorized the questions, e.g traveling restrictions and accepted vaccinations. All we had to do was accept the suggestions and provide the appropriate answers. Pros The platform’s self learning capabilities are amazing, as it suggests new question categories and even categorizes them, saving valuable time for our team. The level of customer support automation is amazing and combined with the self-learning capabilities, the Hellenic Ministry of Foreign Affairs was able to not only support citizens all over the world but also better understand their concerns and questions. Cons I am very satisfied with the platform and the support we receive from Môveo.AI. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VB Vagelis B. System Architect Computer Software ### "A conversational AI platform that successfully resolves complex requirements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2022 I configured Môveo.AI, in order to be deployed to the \[SENSITIVE CONTENT\] website. I found the UI extremely friendly and easy to use. The team was always available for my questions through email, phone or video calls. The VAs are currently operating successfully in 125 Greek Consulates all over the world, in 5 languages (soon 14 more) with no problem. Pros Môveo.AI uses state of the art NLP algorithms that have managed to answer even the most complicated customer requests. Citizens often make spelling and grammatical mistakes, but the VA is always able to detect them and understand what the user means. Also, the platform’s scalability is amazing as we have deployed a virtual assistant in 125 Greek Consulates all over the world, with no problem. Cons Nothing in particular. The product met my needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GP Georgios P. CEO Marketing and Advertising ### "Great live chat / chatbot / lead generation software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2022 Pros This is a complete and easy fix solution for lead generation through your website Cons Easy to setup with a full toolkit and possibilites Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/266793/MveoAI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.