# Moveo.AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Moveo.AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/266793/MveoAI/pricing --- # Moveo.AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Moveo.AI ## What is Moveo.AI? Moveo.AI is a Conversational AI platform that empowers enterprises to handle the toughest conversations with goal-oriented AI agents, enhancing efficiency, customer experience, and financial performance. Trusted by global brands across banking, financial services, insurance, debt collection, healthcare, and education, Moveo.AI operates internationally with teams in New York, Athens, and São Paulo. Whether it’s streamlining debt and billing collections, supporting and scaling customer service teams, or increasing product adoption at scale, Moveo.AI powers the toughest conversations driven by financial outcomes. ## What is Moveo.AI used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Moveo.AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://moveo.ai/&name=Moveo.AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Moveo.AI 5.0 (9) VS. [4.7 (1,754)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (9) Ease Of Use 4.6 (19) Value For Money 5.0 (9) Value For Money 4.6 (16) Customer Service 5.0 (9) Customer Service 4.7 (19) ## Moveo.AI alternatives [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,132)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [inconnect](https://www.capterra.com/p/164772/OmniChannel/) [3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164772/OmniChannel/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Live Chat 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Ability to chat online in real time Transcripts/Chat History 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Customer Support 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Support Ticket Management 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Allow customers/users to submit support queries and service requests Code-free Development 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Moveo.AI 99 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatic reply functionality for incoming messages Create and automatically send premade copy in response to customer messages Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Identify customers at risk of migration and activate strategies to retain them Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. Assemble applications and processes by dragging over and arranging pre-built components Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Intended to be used by online stores Build applications without the use of code Caters to sales teams Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Identify which applications need to exchange data and enable these data connections Helps understand a user's intentions/actions Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Enable businesses to implement machine learning algorithms on business data such as sales and revenue Process of testing an ML algorithm by feeding it training data to learn from Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Predict future data based on historical data sets Analyzing historical and current data and generating a model to help predict future outcomes. Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Analyze and gain insights into data in real-time Send and receive messages in real-time via an online communication channel Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Set and monitor service level agreements to ensure timely response and resolution Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Program systems that assist users with their daily administrative responsibilities Interact with data visualization elements, such as charts and graphs, to drill down into data Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (9) 5.0 Based on 9 reviews ## Pricing Value for money 5.0 (9) Free Trial Free Version Free Trial $0.00 Value for money 5.0 (9) 5.0 Based on 9 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Viber](https://www.capterra.com/p/180348/Viber/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Front](https://www.capterra.com/p/132901/Front/)[ Messenger](https://www.capterra.com/p/224532/Messenger/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 5.0 Based on 9 reviews Filter by rating 5(9) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Achilleas K. ceo Financial Services ### "ecredit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2023 Flawless in all matters, communication, consistency in everything. Pros The immediacy, the ease of use by both customers and administrators, the look of it, the way it shows the data to me, the easy way it learns, that it's something that connects to multiple communication channels. Cons I can't find what I like the least because comparing it to other similar services I've worked with in the past it's completely different for this industry. It is new, innovative and unmatched. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Stelios A. Chief Product Officer Information Technology and Services ### "Great product to help your business improve!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 MOVEO is a great tool that helped our business. We use Virtual Assistants for customer support. More specifically we use it to answer frequently asked questions and also train our customers about the services our company provides. The development of the VAs is really easy and straight forward and zero coding knowledge is required. The User interface is friendly with frequent updates and improvements from the creator.Overall we are really satisfied with the product because we managed to reduce the incoming requests to our customer support center. Pros Easy integration, very useful for custom chatbots that can reduce incoming requests to customer support department. Cons No cons detected. We are really satisfied with the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VG Vassilis G. Head of Business Development & Customer success Computer Software ### "A worthable 24/7 Customer Support "Agent"!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 The platform is very ease of use. The Moveo team as long as their partners are always there to help you and guide you through your entire journey. Pros The Moveo AI Chatbot is an excellent tool, since it can replace a customer support agent only at 1/10 of the cost. Also, if you don't have a website, you can receive orders for your e-shop in any social media you want. Cons You need to dedicate some time in order to build the conversation behind the AI chatbot. But that is more than acceptable, since you have the opportunity to build very complex ones. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Emmanouela F. Chief Revenue Officer Computer Software ### "A must have AI chatbot for any client facing enterprise " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 It currently handles all incoming customer support issues for our client providing an important cost reduction at the customer support center. Pros It is easy to build and go live is very quickly. It has an impressive capacity to self learn and continuously improve. It clicks on many different media (Facebook messenger, Viber etc) and can provide answers with text, images, videos, carrousels which makes it very engaging to clients. It can integrate with our systems and has excellent customer support. Cons Everything was easy and quick which are the most important parameters. It was difficult for us to calculate number of sessions that we would need. Switched from [Intercom](https://www.capterra.com/p/134347/Intercom/) Truly AI and self learning chatbot Alternatives considered [Intercom](https://www.capterra.com/p/134347/Intercom/) Reasons for choosing Moveo.AI Much less expensive and with more capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Chris K. Business Development Coordinator Computer Software ### "AI Chatbot Review from a Third Party Implementator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Pros The AI Chatbot is very useful, since you earn a customer support agent at 1/10 of the cost and you support your customers 24/7.The chatbot is very ease of use and the Moveo team is always there to guide you and help you Cons The understanding of the building process behind the brains requires to spend some time on it. But it is something you are willing to do since it allows you to build very complex conversations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Vicky G. CEO Information Technology and Services ### "Great Product! Acting like a human, so easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Pros Easiness of UseExcellent PerformanceHuman-like conversations Cons I wish there was also voice additional to chat Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dionysios G. Operations Director Information Technology and Services ### "A platform that understands customers better than humans do" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2022 Môveo.AI is an excellent software for automating customer support issues. We configured Môveo.AI in order to be deployed to the Hellenic Ministry of Foreign Affairs website. What amazes me is the platform’s self learning capabilities. We deployed the VAs before the Covid-19 pandemic therefore our configuration did not include these types of questions. However, when the pandemic began, the platform quickly recognized and even categorized the questions, e.g traveling restrictions and accepted vaccinations. All we had to do was accept the suggestions and provide the appropriate answers. Pros The platform’s self learning capabilities are amazing, as it suggests new question categories and even categorizes them, saving valuable time for our team. The level of customer support automation is amazing and combined with the self-learning capabilities, the Hellenic Ministry of Foreign Affairs was able to not only support citizens all over the world but also better understand their concerns and questions. Cons I am very satisfied with the platform and the support we receive from Môveo.AI. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Vagelis B. System Architect Computer Software ### "A conversational AI platform that successfully resolves complex requirements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2022 I configured Môveo.AI, in order to be deployed to the \[SENSITIVE CONTENT\] website. I found the UI extremely friendly and easy to use. The team was always available for my questions through email, phone or video calls. The VAs are currently operating successfully in 125 Greek Consulates all over the world, in 5 languages (soon 14 more) with no problem. Pros Môveo.AI uses state of the art NLP algorithms that have managed to answer even the most complicated customer requests. Citizens often make spelling and grammatical mistakes, but the VA is always able to detect them and understand what the user means. Also, the platform’s scalability is amazing as we have deployed a virtual assistant in 125 Greek Consulates all over the world, with no problem. Cons Nothing in particular. The product met my needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Georgios P. CEO Marketing and Advertising ### "Great live chat / chatbot / lead generation software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2022 Pros This is a complete and easy fix solution for lead generation through your website Cons Easy to setup with a full toolkit and possibilites Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/266793/MveoAI/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)