# Page 5 | ACS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ACS the right Membership Management solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2668/ACS/reviews --- ACS 3.9 (126) [View alternatives](https://www.capterra.com/p/2668/ACS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of ACS ## Showing most helpful reviews Showing 101-125 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VN Vincent N. Children's Minister Religious Institutions Used the software for: 6-12 months ### "Better and less expensive software is available" April 10, 2019 2.0 Pros Serves as a decent database for keeping track of members. Cons The learning curve was massive and the user interface was not as easy as it could have been. We saved over $4,000.00 a year by switching to Breeze ChMS Review Source CS Cole S. CEO Design Used the software for: 1-2 years ### "We liked it" February 17, 2023 3.0 We enjoyed using ACS after all functionality over aesthetics. Pros We really liked how easy it was for our members to find each other in the directories Cons We didn’t like that the UI was pretty ugly and made it look like we were outdated Review Source LB Laura B. Lay Co Chair of software Discernment Religious Institutions Used the software for: 2+ years ### "Outdated software" December 15, 2018 2.0 There is no way to extract the data or do most functions without assistance from the company. Pros It provides a database to keep the members and accounting. It also provided the financial accounting required. Cons There is no way for the congregation to interface to the database to maintain their own information. this package puts a huge burden on the administratoe to keep it all up to date. Review Source JH JL H. IT Manager Used the software for: ### "A robust program with multiple solutions" October 7, 2014 4.0 ACS offers multiple levels of solutions for churches with weekly attendance from 100-20K. Previous reviews have indicated an outdated system UI, however, it is fair to note that with any software you only get out of it what you put into it and the UI should never be the difference between success and failure of any ChMS. ACS employees have served in churches, on staff and they understand the needs of reporting, communication, member facing engagement tools and best practices in data management. All software evaluations and subsequent implementations should be done with prayer, care and discernment with staff to decide what you need and why you need it. Review Source CB Christopher B. Used the software for: ### "Grown with software" February 7, 2017 4.0 Church has been with ACS for over 16 years, have grown with the changes. Currently running on our own server, with workstation versions on desktops, and kiosk on check in stations. Software performs most task needed for basic church management. Ability to use Dymo label writers and touch screen computers for check-in was a huge improvement. No real work flows or process flows with automated steps. Review Source KG Kaycie G. Finance Specialist Used the software for: 2+ years ### "We use ACS for check and supplies ordering. " April 30, 2018 5.0 Pros The customer service with ACS is very helpful. Their website is user friendly and saves your previous orders to allow for easy reordering. Cons Our organization recently switched banks and it required a couple phone calls to design new checks with our new information on it. The customer service was very helpful but it was somewhat time consuming. Review Source PJ Petar J. Desing Design Used the software for: 2+ years ### "Excellent software" May 24, 2019 4.0 Pros I mostly like what is simple and useful Cons I do not have any blunders just a little bit more likely to be an update, otherwise I enjoy ASC Review Source MF Matthew F. Senior Minister Religious Institutions Used the software for: Less than 6 months ### "ACS" October 26, 2016 3.0 ACS is kind of the standard for many churches in our denomination. However, it has taken years to find the time to utilize it to a large extent. At times it is challenging to learn in an timely manner. However, ACS is a good, functional product. Pros Database and Financial records easily connected. Cons Challenging to learn fully Review Source LR Laura R. Ministry Services Director Used the software for: ### "A tool for empowerment" June 7, 2016 5.0 In my role of Ministry Services Director, this software provides a variety of functions to facilitate and disseminate the work of the ministry before us. As a denominational office, communication at times can be taxing but ACS offers many options to get the job done while bringing a "closeness" to those that work alongside our office. Although there are many default settings built in there are even more user-defined settings that can be tailored to suit an organization. Above all else, the customer support is stellar. There is none like ACS! Review Source AF Ami F. Office Manager Used the software for: ### "ACS makes my job easier with Realm!" June 7, 2016 4.0 We love Realm! We have been using it for a year. It's fantastic! It has features that are user friendly and our church goers love it. Above all, if you can't quite figure something out, the brilliant folks at ACS really are just a phone call away and are always there to help! Review Source MH Michael H. Associate Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Support!" June 20, 2016 4.0 We are using Realm, and there has been a learning curve, and some bumps as they role out new features, but they have great support which is always ready to help. Pros Using Realm has freed us from the office and are able to use it on the go. Cons Learning it. Review Source JW Jeanine W. Women's Ministry Assoc & Database Specialist Used the software for: ### "Powerful Product - Stellar Service!" June 9, 2016 5.0 I've been using ACS People Suite for more than two years, and a year and a half VERY in-depth, and I've found it to be a powerful, reliable software with a lot of customizable content and reporting. In addition, the company as a whole seems to have the same vision I do for using data as a powerful tool to support our overall mission to reach unbelievers and enfold believers. And their customer service is definitely NUMBER ONE! So knowledgeable and helpful, and a pleasure to deal with on every level. Review Source BJ Brian J. Minister of Communications and Worship Used the software for: ### "ACS is ministry minded!" June 9, 2016 5.0 ACS Technologies is continually looking for ways that it can better serve it's church clients and their membership. They truly are a partner in the ministry that our church has as we reach our community for Christ! Review Source AC Andy C. Stewardship coordinator Used the software for: ### "An amazing product" February 15, 2014 4.0 What a great suite of products - this is the best database by far. As with anything, there will be some limitations, but I have not found anything that I cannot work around. The interface does look look like something from 1998, but I'm happy to deal with this when I can so many things on it. Spending time to set up automations will save you hours, and the customer support is simply brilliant. Review Source TS Terri S. Administrative Assistant Used the software for: ### "Great Service, Great Product" June 7, 2016 5.0 ACS has outstanding customer service. The online knowledge base is deep and thorough, but calls to customer support are answered quickly, professionally, and thoroughly. The software is easy to use, but requires thought to make your own database standards. I've worked in churches for over 20 years using different software packages but this is by fare my favorite. Review Source DM Dan M. Used the software for: ### "expensive and hard to use" February 1, 2017 3.0 As a Children's minister at a small church I need check-in solutions that don't break the bank and are easy-to-use. That's not ACS. Reports are challenging to receive. The secretaries at my last employer in Mesquite hated it for being confusing. My current employer uses ACS but I don't see the benefit of it. If I had a vote, I'd tell them to switch. Review Source MP Mike P. Used the software for: ### "Loaded full of features, but poor interface" September 11, 2014 3.0 ACS has tons of features, but connects you to their servers through a virtual desktop portal running windows. In effect, the operation is slow. Mobile access is a challenge. The customer service is great, but a complicated dated system that is accessed virtually really made this a challenge to use. Workflow is definitely inhibited. Review Source SD Sean D. HR director Used the software for: ### "Just stopping by" June 6, 2016 4.0 Good experience so far. Lots of capabilities. Conference was excellent. Review Source TC Teresa C. Finance and administrative assistant Used the software for: ### " ACS on-demand" June 6, 2016 5.0 Love everything about these products in the customer service. Review Source KP Kirsten P. Used the software for: ### "Includes the kitchen sink" June 6, 2016 5.0 There are so many parts to ACS that you can have the ability to do things you never knew you could do. The ability to manipulate software to do what you need is just fantastic. The training and the support staff are all very friendly an knowledgeable. They will go out of their way to help you. Review Source CE Cheryl E. Office secretary Used the software for: ### "This software is easy to use and does so much to help me keep up with the members of our church." June 7, 2016 4.0 ACS is easy to use. Help is available. Great customer support. They are here to serve us so we can serve our churches better. I use this software to maintain our church membership, small groups, attendance, and so many other things. I learn knew things all the time. Review Source EG Ed G. Office Manager Used the software for: ### "Great Church Management software with fantastic customer support." June 9, 2016 5.0 We are currently using ACS and, of course, the software is a bit dated. Looking forward to migrating to Realm. Even though the ACS technology is maxed out, the product works like a champ. It does so much and the customer support is so good. We love ACS at our church. Review Source MM Melanie M. Access ACS Coordinator Used the software for: ### "Very robust program" June 7, 2016 5.0 I've been using this program for 4 years and am still learning. It had far more to offer than our church was utilizing. Customer Service has been wonderful.... Review Source KF Karen F. Office Manager Used the software for: ### "I recommend!" June 7, 2016 5.0 Great product. Support can't be beat. Staff so willing to assist in set-up and continuous support. ACS staff are "in it with us" long after the "sale". Review Source IF Ivette F. Used the software for: ### "It's a great database!" June 7, 2016 3.0 It's great but it can be a bit confusing at times and that's where the customer service team excels. Review Source Similar Products Featured