# Livedrive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Livedrive Software - reviews, pricing plans, popular comparisons to other File Sharing products and more. Source: https://www.capterra.com/p/266844/Livedrive/pricing --- # Livedrive Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Livedrive ## What is Livedrive? Livedrive is an unlimited cloud storage solution that allows you to securely back up, edit and share files, photos, videos and more from any device. With automatic backup and bank-level security, you can rest assured that all your files are kept safe and secure 24/7. Livedrive is also SOC2 self-certified and SOX compliant. Back up your files with Livedrive before its too late! ## What is Livedrive used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Backup](https://www.capterra.com/backup-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €6.99 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Livedrive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www2.livedrive.com/&name=Livedrive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Livedrive 3.3 (11) VS. [4.6 (1,199)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price €6.99 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 4.5 (1,199) Value For Money 3.5 (10) Value For Money 4.7 (1,037) Customer Service 3.3 (10) Customer Service 4.5 (724) ## Livedrive alternatives [4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) Highest Rated [DiskStation](https://www.capterra.com/p/206898/Active-Backup-for-Business/) [4.8 (91)](https://www.capterra.com/p/206898/Active-Backup-for-Business/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206898/Active-Backup-for-Business/) [View all alternatives](https://www.capterra.com/p/266844/Livedrive/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Cloud Backup 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Document Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Encryption 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Convert data into a code for security Secure Data Storage 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Access Controls/Permissions 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Document Storage 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Livedrive 19 features Define levels of authorization for access to specific files or systems Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Process of backing up of files and applications to cloud-based remote servers for protection of data Provides a channel for team members to share media files, communicate, and work together Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Convert data into a code for security Create, save, and store files Observe and track the demand, usage, progress or quality of a system, product, or user Files and folders are updated in real-time when changes/edits are made Access work applications remotely, for when working away from the office and/or traveling Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Track revisions and updates made to files and navigate between different versions Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 3.7 (10) 3.7 Based on 10 reviews ## Pricing Value for money 3.5 (10) Free Trial Basic €6.99 Per Month Value for money 3.5 (10) 3.5 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (10) 3.3 Based on 10 reviews ## User reviews Overall rating 3.3 Based on 11 reviews Filter by rating 5(3) 4(3) 3(1) 2(2) 1(2) Mentioned topic Sorted by most recent MB Marco B. IT Consultant Information Technology and Services ### "From Great To Worst." 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 August 18, 2024 Although their service offering was pretty decent and it worked for the most part, it really cost us dearly on how many clients we lost because we couldn't absorb the price increases. Pros Before they were acquired by J2 Global they actually had reasonable prices. Cons After they were acquired by J2 Global they jacked up their prices, especially to resellers. It forced us to move to a different service provider. Switched from [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) We were forced to move away from Livedrive due to the excessive price increase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jorge Andres M. Jefe de documentación y técnicas de información Pharmaceuticals ### "Copia de seguridad confiable a fácil acceso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 29, 2023 Es muy buen software Pros Su capacidad y sincronización de la información Cons Su conexión en ciertas redes internas de la empresa Reasons for choosing Livedrive Su economía y servicio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nur Zuhaira A. Sales And Marketing Associate Telecommunications ### "Easy and quick access to cloud files" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 20, 2022 Pros Accessible from any Internet-connected device, including tablets and smartphones, users can pick and choose the files and folders to back up to the cloud and how long they should be stored there—lots of scalability for a low upfront cost on the cloud. Cons We have to go through many extra steps to get back to the original display of the directory after opening each individual file in the website viewer. Limit the kind of online documents you may access. The backup location is quite confusing and I sometimes can't find the location of the files. Switched from [Resilio Active Everywhere](https://www.capterra.com/p/173193/Resilio-Connect/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rafael A. Photographer and Visual Designer Photography ### "Good price but falls behind the competitors" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 2, 2022 There are all possibilities to become better. At least it needs as I'm a user from about two years and now and I've seen less improvements in comparison with the competition. Now I'm a Freelance Professional Photographer and I need a reliable solution to backup and share my files. Pros Livedrive is a great price/perfomance software for Cloud Storage, but it really lacks many of functionalities that the competition offers. Cons Web file previews could be improved, also the UI in general. Local software (Mac OS X Monterey but also on Windows) reports wrong upload speed. I have also many experiences on folder downloads not being complete with many browsers with can lead some problems when delivering client materials (with the paid service BRIEFCASE). This last aspect makes me think if I would really get all my files when restoring from a cloud backup. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Price-wise. Reasons for choosing Livedrive Price-wise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Manager Information Technology and Services ### "Price makes it attractive but in my experience it doesn't work" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 October 18, 2021 In the process of backing up about 8TB of data on two drives it stopped at 84%. It was able to see that it still had files to backup but simply would not do it. Going through customer Customer Support was tedious... much sharing of log files over a one month period. Ultimately they acknowledged a technical problem which they simply said was 'complicated' to fix. After two months they at least stopped billing me but they never managed to fix the problem. I kept the software running and would occasionally ping them to see where they stood on a resolution. Nothing. After three months I switched to Backblaze which doesn't backup network drives but at least it works. Pros Price per TB; ability to backup network drives. I also must give them credit for stopping charging whilst they tried, but ultimately failed, to resolve the issue. Cons Software has significant issues; customer service unresponsive Reasons for choosing Livedrive Because Livedrive would backup network drives and Backblaze only backs up internal and directly attached storage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Marco F. Owner Management Consulting ### "If your idea of having an online storage solution is to keep your files secure, run from it" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 5, 2021 I regret hiring this service, big time. I used it for many years and relied on it. The whole purpose of having an online storage service is to have redundancy and make sure you have your files somewhere else and not just your local computer. Because of the way their Briefcase service is structured, and the fact that they do not have backups of it, a sync error like the one happened to my files have not only corrupted my files online, but also in my hard drive leaving me with nothing. Even though their customer service is polite and they did not charge me during the year and a half they were trying to solve the issue, they have not solved the issue and the files I lost are priceless. I not only DO NOT recommend LivreDrive, but I strongly recommend anyone even considering this to run away from it. Pros At the time I subscribed, I liked the cost benefit, paying for 2TB about the same as other solutions were (and still are) charging for 1Tb space briefcase. You can choose on a file or folder basis what will be available only online or online+offline. Cons Their app is confusing and does not present many options. They should allow FTP transfer to briefcase, at least during first upload or eventual downloads. The online view of files is slow and after you open each file you are sent back to the first view of the folder so you have to navigate all the way back again. Restrict options of files you can view online (and in no case you can edit). And most important, their app presented sync issues early 2020. They confirmed it was a hardware problem on their side and then because of the pandemic it took them ages to try to fix. After a year and a half, sync errors were removed. I however lost several of my files, including some pictures and videos I'll never be able to get again. They do not have backups of your files. The files are corrupted so they appear in the online drive as blank and showing an error as if they were never uploaded. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brett W. MD Information Technology and Services ### "Stay away from Livedrive" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 26, 2021 Very poor and disappointing. Pros Seem like a simple to use easy to to understand interface and service Cons The service is defective and loses/corrupts data. We had many client accounts that all experienced similar issues, like irretrievable data. The service is also pathetically slow with 2TB restores taking weeks to complete, full of errors. Their support is also slow, hard to get hold of and unmeaningful. The service and company is a con and you have been warned. Stay away! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Carlos R. Growth Manager Design ### "Great storage options" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 3, 2021 I used it for 6 or seven years. When our company scaled up it wasnt enough for us and we changed to a combination between a powerful NAS and google apps for business Pros it has unlimited storage so its very useful for companies whic manage large amounts of data Cons It s not so intuitive and the sharing options with third people doesnt work properly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Team Admin Information Technology and Services ### "easy and simple way to do your Backup" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 12, 2020 Very good overall experience, the software is doing what we are looking for, may be the admin console missing some features we hope to have have but it is not affecting the core of the solution or main features. Pros Very Easy software to use. Upload changes to files. can be scheduled to run every hour, 2,3.... can configure bandwidth. can add briefcase option to directly save data to it. can be installed on several computers with same account. Has web access that you can upload directly to or even edit files from it. Very good price compared to other solutions specially with paying for space used which u can assign it as u like Cons Admin console can show total space used and username but no advanced options or action. cannot run backup from our end there is no reports generated daily or weekly about backup jobs Plus branding is easy Reasons for choosing Livedrive it was offering what we are mainly looking for with backing up process and prices and branding. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User DB & SW DEV Computer & Network Security ### "Powerful backuo of data in the cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2019 Recommended for those who want to have the certainty of saving their data, but attention to the Brexit privay and above all to saving files that are not recognized by the software and which are not saved! Pros Simple installation and power in making online data backups, photos, office and multimedia documents, certainly not for databases and email Possiiblity to choose folders and files to save, share or recover online Possiiblità to decide the time of rescues from the local computer to the cloud server that can also be managed via tablet and smartphone and data transmission bandwidth via the Internet. Ample cloud space with a minimum investment that can grow over time. Data security with cryptography. English proprietary company that respects European privacy legislation, up to Brexit. Cons Some operating problems with software versions of the Windows operating system that require specialized interventions to solve them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/266844/Livedrive/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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