# ClubManager by Club Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClubManager by Club Manager the right Membership Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266859/ClubManager-by-Club-Manager/reviews --- ClubManager by Club Manager 4.5 (51) [View alternatives](https://www.capterra.com/p/266859/ClubManager-by-Club-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ClubManager by Club Manager Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Karl S. Club Manager and Head Tennis Coach Sports Used the software for: 6-12 months ### "Great software for managing a club" January 27, 2020 5.0 Good. Very helpful getting it set up, and all working. We're just gradually moving over to it. Pros It's very well set up to manage your membership, with loads of flexible options for annual, monthly, bespoke memberships. Along with the emailing and financial aspects that you'd expect. Cons Only been using it a few months and so far so good. Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things. Switched from [ClubSpark](https://www.capterra.com/p/184024/ClubSpark/) Clubspark was quite poor really, in terms of functionality and help. Review Source DR David R. Co director Health, Wellness and Fitness Used the software for: 2+ years ### "Club manager software" September 22, 2016 5.0 Best thing we have purchased and done for our business. Freed up our time with this software keeping all our figures and notifications of non payers for memberships. We have purchased entry gate to work alongside this and about to add on online booking. We have used this for 6 years and still get help and ongoing support Pros Runs our business for us couldn't cope without it Cons Nothing Review Source Response from ClubManager October 31, 2016 Hi David, Thankyou for your review, we really appreciate your kind comments and feedback! Thanks The ClubManager Team AL Andy L. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Basic but cheap. " July 14, 2017 3.0 New database for customers and is easy to renew customer's membership. Pros Very low price. Good basic database, and sign in system. Can add own logo. Scan cards are good and the till layout is ok. Cons Not very flexible with various products, particularly variable price products. Doesn't link with direct debit company very well (this could be on the DD company's side). If you offer several different memberships types starts to be time consuming to keep customer's profiles up to date. Analytics is not very detailed, and can be awkward and time consuming to find information you want (eg. I want details of a selection of products, not all of them I have to scroll through and make notes then enter info in to a spreadsheet.) The same when it comes to getting membership information but for the price wouldn't expect all this. Review Source Response from ClubManager July 20, 2017 Hello Andy, Thankyou for your review. We really appreciate your feedback and will take this on board. We aim to keep ClubManager at a low price for all our customers and provide them with a good quality service. With regards to your direct debit company, it might be worth contacting the support team so they can take a look into your account and resolve any issues you may be having. ClubManager has many different system reports which can help you find out lots of information about all aspects of your club. You can also create your own reports inside of ClubManager. We work with a broad range of businesses within the industry and we can organise bespoke reports to suit individual customer needs. If you do need any help finding a report inside of ClubManager our support team are available between 9am and 5pm to answer any queries you may have. Thanks, The ClubManager Team GM Gary M. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Why didn't we buy this years ago!" June 6, 2017 5.0 Tracking Key Business KPI's improving our prospecting and retention! Pros Keeps us real time up to date on all key indicators of our business from whatever platform we use anywhere! Without the introduction of Club Manager our business may well have disappeared - it revolutionised our approach and our results. Great support and good on line tutorials. Cons Not many cons to be honest, in fact only one! - whilst the on line tutorials are good - the tutorials don't keep up to date with the latest releases. Review Source Response from ClubManager June 6, 2017 Hi Gary, Thankyou for your review. We really appreciate your kind comments and will take your feedback on board. The ClubManager Team EM Euan M. Gym manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great system, easy to use and incorporates our collection services well." September 22, 2017 5.0 combines both of our collection systems Pros It is a very easy to use system which means it is easy for staff training and ensuring memberships are up to date. Changes and updates are easy to imply and works well with both of our collection systems. Cons We haven't really experienced many downsides to this system although we do not use the product for anything other than signing in members. We experienced an issues with card formatting for a while but this was quickly resolved. Review Source Response from ClubManager November 7, 2017 Hi Euan, Thankyou for your review. We really appreciate your comments on ClubManager! Thanks again, The ClubManager Team EC Eoin C. General Manager Sports Used the software for: Less than 6 months ### "Club Manager has vastly improved our service to our members, we couldn't live without it now." August 6, 2017 5.0 Pros The transition from our old software to Club Manager was seamless. The Customer Support is also top class. All of our employees have marveled at the ease of use of the system. It's accounting features are a huge help to our accounting department and provide clarity and accountability for each transaction. Communication with our members is easy and can be done through many mediums. There are clear features which show each members details and the membership they have chosen. It's clarity and ease of use has not only improved the service to our members but has also helped us keep track of payments and thus improved our revenue. The cost is of extraordinary value, especially considering the amount of money it saves us each month. It is a well planned and executed software and would be an asset to any company. Review Source Response from ClubManager August 21, 2017 Hi Eoin, Thankyou for your review! We really appreciate your comments. Kindest Regards The ClubManager Team DP Dave P. Director Used the software for: 1-2 years ### "First class gym and class software with great support" July 4, 2017 4.0 Pros Ease of use. Linked in with GoCardless DD System. Simple booking system for customers, who have no need to contact us to query their bookings. Cons Would like the ability to link to different bank accounts - One for the gym and one for the classes. Time out function should be able to be set by the user. Review Source Response from ClubManager July 4, 2017 Hi Dave, Thankyou for your review! We really appreciate your comments and will take your feedback on board. The ClubManager Team SD Sean D. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple system " February 13, 2019 5.0 Club manager is a simple system that meets our needs, it is accessible to our coaches on mobiles and iPads which is great for access to emergency contacts if needed. Would absolutely recommend ClubManager to everyone I talk to in the industry Pros It’s simple and they even transferred all of our members over onto club manager for me, all I had to do was send them a spreadsheet with details on it. Cons No current issues with the system, happy Review Source Esther N. Data Entry Clerk Internet Used the software for: Less than 6 months ### "Intergration with other price products is not possible but other than that its affordable." May 10, 2018 4.0 It ensures membership are up to date . Pros It has great user interface and a well structured database .it has provided my customers with a good plan cost. Cons It runs slow sometimes and logs me out when I have not been constantly using using it.if this is solved then perfect will it be from other software s. Review Source Daniel P. Consultor de BPM Used the software for: Less than 6 months ### "Personal trainers are excellent professionals." March 19, 2018 3.0 I have found a lot of use in my private classes of "Salsa casino". I'm trying other software for my classes, since this one is slow. The price is accessible and also the support. Pros The software provides a friendly GUI. The distinction of categories is intuitive. The software provides customers with a good cost plan. Cons Its software Club Manager is often slow on many occasions. Development errors are observed from time to time. Review Source Response from ClubManager March 22, 2018 Hi Daniel, Thanks for your review however I think you have the wrong system as we don't supply you or your company (and have no record of you) We'd love to have the chance to show you ClubManager so please visit: https://www.clubmanagercentral.com/upgrade\_today.php To get your account and see what ClubManager can do for you. AK Amir K. Used the software for: ### "Club Manager Saves Me So Much Time" February 24, 2017 5.0 I have been using Club Manager for a couple of years now. I use it to run my martial arts school and also have another account to run my gym/fitness classes. It just makes my job so much easier and saves me a lot of time. I love the fact that the team are always adding new features and genuinely listen to feedback and make improvements. Highly recommend club manager Review Source Response from ClubManager March 14, 2017 Hi Amir, Thankyou for your review. We really appreciate you taking some time to leave us some feedback! Thanks again, The ClubManager Team PM Phil M. Owner Used the software for: ### "Easy to use, practical and clearly designed by someone who's worked in the industry" March 22, 2016 5.0 At this point - no major cons. Does everything we need it to do. Great to be able to easily communicate with support staff if needed. Love the simplicity of the product - easy to pass on information/educate new staff. Would prefer if the till application was part of the main system rather than opening up two pieces of software daily but it's nothing major. Review Source Response from ClubManager March 23, 2016 Thanks Phil for your comments, it's good to hear your getting along well! The ClubManager Team AB Angela B. Co director Used the software for: ### "Great product" March 19, 2016 5.0 Been using the software for 18 months now with success. The software in continuously developing and improving. It does exactly what we need as a smaller business with the add ons available if we needed to expand our service. Customer service is great and the cost is low. I would recommend Clubmanager. It has a great personal touch. Review Source Response from ClubManager March 21, 2016 Angela! Thanks for your lovely comments, we really appreciate them. The ClubManager Team AB Angus B. Managing Director / Head Trainer Used the software for: ### "nice and easy to use and a great back up team behind the scences if you need any help! " May 10, 2016 5.0 I joined Club Manager for ease and a competitive rate. I enjoy the product and it's easy to use for my trainers to input information. Very happy. I advise all boot camps, health clubs and sports clubs to use this software because you will benefit a lot from it. Review Source Response from ClubManager May 10, 2016 Angus! Thanks for your review as a team we really appreciate your comments, thanks again. The ClubManager Team PL Peter L. Director Used the software for: ### "New ClubManager User" March 18, 2016 5.0 Just signed up to ClubManager after extensive research of options in the market. The client liaison has been excellent and the migration to the system very efficient - Looking forward to fully using the system. Review Source Response from ClubManager March 21, 2016 Thanks Peter, we really appreciate this review. Looking forward to working with you! The ClubManager Team GJ Gaz J. DIRECTOR Used the software for: ### "Brilliant Software!" May 10, 2016 5.0 Great Software, Wayne and the team are fantastic. Always updating with new ideas to suit customers needs. cant wait for them to integrate this system for multi site use! Review Source Response from ClubManager May 10, 2016 Gaz! Thankyou for your review. The team really appreciate your feedback. The ClubManager Team TH Trudy H. Owner/Manager Used the software for: ### "First dealings with Club Manager" April 19, 2016 5.0 Customer service very good, always there to help. They don't mind how many times I ring or email to query. Very helpful. Review Source Response from ClubManager April 20, 2016 Trudy, thankyou very much for your kind comments we really appreciate this review! ClubManager JM Joerg M. Direktor Banking Used the software for: 1-2 years ### "leider unfunktinabel " June 7, 2025 1.0 schlecht Nur bedingte Funktionalität, doppelte Buchführung notwendig. Wenn das Passwort vergessen wurde geht gar nichts mehr! Pros Nur bedingte Funktionalität, doppelte Buchführung notwendig. Wenn das Passwort vergessen wurde geht gar nichts mehr! Cons Wenn das Passwort vergessen wurde, geht gar nichts mehr. Nur bedingte Funktionalität, doppelte Buchführung notwendig. Wenn das Passwort vergessen wurde geht gar nichts mehr! Review Source bE brian E. director Used the software for: 1-2 years ### "Absolutely easy to use and excellent service" May 17, 2018 5.0 Pros Highly supportive - just what is needed to run a slick operation. I dont notice the service because my gym runs so smoothly. I cant recommend this system highly enough Cons I think the system is the best overall system having been involved with many clubs over the years. There have been no mistakes, no unnecessary waiting and information is always readily available Review Source PG Paul G. Assistant Sports Used the software for: Less than 6 months ### "Would Highly Recommend" October 21, 2019 5.0 Our experience with Club Manager has been great, rep has been with us every step of the way and shown us how to implement our membership base into the program and utilize its features. In addition, he has helped us with marketing ideas and been very responsive to queries. We always get fast response to any questions we have and rep's guidance promotional wise has been fantastic. Pros Loaded with features Easy to use. Pleasant and intuitive graphical interface. Each members photo appears when they scan in which makes it great to remember new members names. Cons We found it pretty easy to get started with a little help from rep, so I can't really say there are cons, particularly with new features being added as time goes by. Review Source BG Barry G. Director Sports Used the software for: 6-12 months ### "Fantastic with great support" June 12, 2018 5.0 The best part is the automation into our turn style. No more hours of "have they paid" or "haven't they paid" Pros Very easy to use and mostly self explanatory . Unlike Clubwise (who I would avoid like the plague), Club Manager integrated into our current direct debit provider so there was no chance of missing payments from administrative errors during the change over Cons Nothing. In case this is unclear, I really would not change anything Review Source JC James C. Centre Manager Sports Used the software for: 6-12 months ### "Clubmanager is very good" February 21, 2019 4.0 We have had a very good experience with Clubmanager they are helpful and the software does what it says on the tin. Pros Easy collection of DD's Customer service is very good Cost is very low compared to others Setup is very intuitive and the initial support was very good for setup Cons Not being able to add attachments to emails Paying for texts Review Source MN Maria N. Practice Manager Used the software for: ### "Still room for improvement" March 23, 2016 3.0 We've had some issues with CM due to our credit system we use and still feel that what we were told the system could do for us has never materialised. However some of the recent upgrades have improved the movement around the diary etc. We still don't feel confident refunding clients as not sure how this affects credits. I am disappointed the staff list doesn't let you store phone numbers or emails, this seems pointless. Also cannot get to grips how to email a specific group to target for marketing, i.e. can I email anyone who has attended yoga to tell them about a new class?? Also, the class reminders are useful but we charge for cancelling less than 24 hours in advance so if you could select your own time frames that would be good. I find little help from the support team in general as always feel I am asking something that isn't possible. Review Source Response from ClubManager March 23, 2016 Thanks for your review Maria. You appear to have some questions that we would love to get answered for you. One of the team will be in touch to book in some update training with you. The ClubManager Team JC John C. Used the software for: ### "Our Saving Grace" February 22, 2017 5.0 We took on CM in 2016 to manage our database, and the system as not let us down, it has surpassed all out requirements and we still keep finding more things to integrate into our club. it manages our Membership database, monitors and takes payments through Go Cardless and Stripe. the booking module has allowed us to increase attendance at all our coached sessions, allowing members to see what's available. the pricing structure is clear, the customer support is first class, any enhancements are dealt with quickly with either a change to the system or an acknowledgment that it will be changed at the next review. CM always welcomes feedback and act upon it to enhance the system. It can't meet requirements for all but they're always looking at solutions to personalise. Couldn't wish for anything else. Review Source Response from ClubManager March 14, 2017 Hi John, Thankyou for the review. We really appreciate your kind comments! Thanks again, The ClubManager Team DB David B. Centre Manager Education Management Used the software for: Less than 6 months ### "Brilliant - adjusted for our needs has saved us lots of staff time!" July 22, 2016 5.0 We are currently trialing at 2 of our 4 youth centres. It will replace our excel spreadsheet. We never realized how powerful the system is, it has allowed us to monitor attendance and given us many more stats on our members. It is a very powerful system! Pros That its easy to use and without any training the staff have worked out lots of ways it can be used for our youth centres. Cons Nothing - apart from I wish we purchased it sooner. Review Source Response from ClubManager August 5, 2016 Hi David, Thankyou for your review! We really appreciate your kind comments and are happy to see your getting along well at the youth centres. 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