# Lead Center Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lead Center Software - reviews, pricing plans, popular comparisons to other Contact Center products and more.

Source: https://www.capterra.com/p/266872/Lead-Center

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# 

 Lead Center Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Lead Center

## What is Lead Center?

Lead Center connects your marketing to the leads who contact you, so you can have smarter conversations that convert - and confidence your marketing dollars are working as hard as you do.

## What is Lead Center used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[Softphone](https://www.capterra.com/softphone-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lead Center?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.callrail.com&name=Lead Center)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lead Center

0.0

VS.

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$30

Per User, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,733)

Value For Money

0.0 (0)

Value For Money

4.6 (1,487)

Customer Service

0.0 (0)

Customer Service

4.7 (1,506)

## Lead Center alternatives

[4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Scripting

Provide agents with a typical response for common call subject matter

Call Transfer

Transfers live calls to other agents

Contact Management

Manage, organize, and store contact information

Live Chat

Ability to chat online in real time

Lead Center 11 features

Tickets are automatically assigned to specific agents based on predefined rules

Record the audio of phone conversations for quality assurance purposes

Provide agents with a typical response for common call subject matter

Transfers live calls to other agents

Manage, organize, and store contact information

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Monitor wait time and abandonment for incoming requests that have not been routed

Active reporting of data and metrics

Send messages via SMS

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Basic

$30.00

Per User,Per Month

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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