--- title: "Perfect Venue Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Perfect Venue the right Brewery solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/266878/Perfect-Venue/reviews/" page_type: "reviews" language: "en" --- Perfect Venue 4.8 (79) [View alternatives](https://www.capterra.com/p/266878/Perfect-Venue/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Perfect Venue Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Mai M Managing DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I can streamline and even automate repetitive tasks like BEOs, which makes my life exponentially easier!“ March 13, 2026 km kim m managerRestaurants, 2 - 10 employeesUsed the software for: I used a free trial. “At the moment, I can only add repeated events and set them up permanently, and when I need to cancel certain dates, I think I need to cancel all instances of them.“ May 26, 2025 AG Alex G Event CoordinatorFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Perfect Venue excels at maintaining visual organization, ensuring that information is clear and accessible.“ April 28, 2026 TS Tee S ArtistPhotography, Self-employedUsed the software for: I used a free trial. “It could be a little difficult to navigate,the bugs and issues made the experience a little difficult“ January 9, 2026 GG Gideon G SVP of HospitalityFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “The perfect venue gave us the ability to be organized, responsive, and excute at the highest level by having all information on one platform.“ October 1, 2024 Chris C Manager, Business DevelopmentSports, 201 - 500 employeesUsed the software for: Less than 6 months. “Some features felt a little basic for larger or more complex events.“ October 30, 2025 KB Kristen B Director of Private EventsRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “We handle multiple restaurant venues and it allows us to book with ease, communicate with clients and within the team easily! “ August 28, 2024 KM Kate M General ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I guess the my least favorite thing was building out the menu options but that's tedious no matter what platform you use. Once you put the time in, it makes all event planning easier.“ June 17, 2025 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristin C. COO Wine and Spirits Used the software for: 6-12 months ### "Very happy customer!" January 9, 2025 4.0 Great product, great service, highly recommended Pros Very intuitive design & excellent customer service. We've used many different platforms for events over the years and this one stands tall above the others. Cons We encountered a few kinks during our implementation and use, but their team responded and addressed issues very quickly. Everyone we encountered genuinely cared about our needs and worked hard to come up with creative solutions. Not an easy task as our business is a bit of a square peg in a world of round holes :) Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) design, features, price, service - these were all pain points with other provider Review Source Response from Perfect Venue July 14, 2025 Thank you so much for the kind words Kristin! We're always here to help you folks :) BH Bethany H. Director of Operations and Sales Hospitality Used the software for: 1-2 years ### "The most user-friendly event software out there!" February 26, 2026 5.0 I no longer need an assistant because it is so easy and quick to use. It is similar to an app vs complicated, dated software like others. I can get an email from a client about an event detail and immediately go to Perfect Venue on my phone and edit, all within a minute, even from the road. Proposals are a breeze as well!!! Pros Perfect Venue is the most user-friendly event software hands down! The customer service is the best in the business, and any question that you have, is answered by their team within minutes vs days like the others. The immediate customer service is ongoing, not just within the couple of weeks after purchase like other programs. Rather than going through days and days of training like with the others, their team personally trains you in an hour which is all that is needed for this dream software. I can't recommend Perfect Venue enough. It has made event planning life so much easier that it is now actually very enjoyable! Cons There is nothing that I have found that I don't like. My only suggestion is that the beo's have the original date created at the bottom vs updating with each copy printed. I would also suggest that there is a way to create multiple proposals and save them under the client's account. My clients like to see a couple of different package options. This may be available, but I have not looked into it. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Needed easier program that doesn't have so many glitches. Review Source CM Candace M. Co-owner and CEO Food & Beverages Used the software for: Less than 6 months ### "Co-owner and CEO" June 19, 2026 4.0 Overall good. There are some things that I think could be improved and features that I would love, especially paying $400 per month. Pros That it's pretty intuitive and user friendly. I like that I can have so many things in one place. Thank you. Cons That the newly added features are only available on executive and that I now need to pay almost double Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Perfect Venue Because \[sensitive content hidden\] gave me a great demo. It seemed pretty user friendly. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho was too confusing and time confusing. It had so many error codes. Review Source MA Mike A. Owner Food & Beverages Used the software for: I used a free trial ### "The absolute Perfect Venue " October 27, 2025 4.0 I navigated through out the sight and will definitely be using this too book our venue for our Christmas bazzzar Pros Event planning has never been so easy booking your next venue this is the platform great value I’m surprised Cons The fact that I never knew there was a platform like this before great for anyone in charge of holding an event of any size Review Source AG Alex G. Event Coordinator Food & Beverages Used the software for: 1-2 years ### "Consistently Evolving to Meet Client Needs" April 28, 2026 5.0 One of the standout aspects of Perfect Venue is the consistent rollout of new features and improvements. Each week brings updates or fixes, reflecting the company’s responsiveness to user feedback. This ongoing attention to reported issues fosters a sense of being truly heard and valued as a customer. Pros Perfect Venue excels at maintaining visual organization, ensuring that information is clear and accessible. Additionally, the team’s commitment to weekly improvements across all areas demonstrates a dedication to ongoing excellence and growth. Cons I recommend that Perfect Venue consider adding a color-coding feature for menu text. This enhancement would allow items of concern, such as dietary restrictions, to be highlighted in colors that correspond with the labels presented to guests at events. Implementing this feature would improve clarity and ensure consistency between digital menus and on-site labeling. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Perfect Venue provided a more competitive offer on their services at the time, delivering excellent value and making them a compelling choice for my needs. Review Source ZD Zach D. Event Coordinator Sports Used the software for: 6-12 months ### "Perfect Venue Saved My Life (Not Really, but I’m Not as Stressed with It)" October 21, 2025 5.0 I love it. It really does make my work life easier. I’m sure I can mention more, but you just have to get it for yourself. The Customer Service is always quick with a response if you have a question. I know it can be scary learning new systems, but PV Staff will really work with you and make sure all of your questions are answered. Pros Perfect Venue is awesome! I have used it at two different pickleball facilities now and it makes scheduling private parties/events extremely easy. We didn’t have a very good system in place before switching over to PV and it’s helped tremendously. We were able to convert old bookings over to the PV System. They make payments easy whether they are onsite or offsite. We had an event schedule before we got PV and took the payment, but were easily able to show that the payment had been made with their “offline payments” tab so that we can still have all of the transactions in the correct area. I also love the fact that you can “tag” other coworkers when something pertains to them (ex. F&B Manager when event needs F&B). Cons Other than the whole website crashing the other day for an hour or two, nothing. It’s never crashed like that before in the time that I’ve been using it though. It’s been amazing and really helps me complete my daily jobs. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Before I brought up PV, we were using our pickleball system and a spreadsheet. Used Court Reserve and Google Sheets before PV Review Source Response from Perfect Venue October 25, 2025 Thanks so much for the awesome review and for highlighting how offline payments and coworker tagging help your team. We are sorry about the temporary outage you experienced, this was caused by an internet wide AWS outage, our typical uptime exceeds industry standards of 99.99%. If you ever need a hand, our support team is always here at support@perfectvenue.com LW Leah W. Event Manager Events Services Used the software for: Less than 6 months ### "Perfect, Perfect, Perfect" September 25, 2025 4.0 Smooth experience, sales process was easy and well managed, onboarding was even more impressive and then the system speaks for itself. Our data was in hundreds of spots and now all in one place, we nearly cried sending the first proposal out, its truly amazing. Pros Pricing, support and fast onboarding, their team did a fantastic job getting the system up for us. The guest experience is really nice. We love the live proposal updates and internal info is also really well organized. Cons A few missing features otherwise its great. Submitted to have this and 7Rooms sync for pulling the reservations off our books, would love a integrated floorplan option. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Pricing and back end system were similar to hubspot and I could tell right away we were going to be happy when I viewed another team members platform Review Source Response from Perfect Venue October 25, 2025 Thank you for the shoutout on pricing, support and fast onboarding. For floor plans, we now integrate with Prismm so you can attach interactive layouts to proposals. SevenRooms sync is on our radar and you can add your vote to help us prioritize it here: https://perfectvenue.canny.io/feature-requests/p/sevenrooms-integration https://help.perfectvenue.com/knowledge/prismm GT Glenda T. Director of Catering and Event Sales Restaurants Used the software for: 1-2 years ### "Perfect Venue is my Go To Catering Software!" June 17, 2025 5.0 I would choose Perfect Venue over any Catering Software due to its easy set up and modifying capabilities in settings and in the proposal function. Calendar and Reporting Tabs are great as well. For the current yearly pricing this software is hands down the best option out there! Happy to refer anyone to make the switch to Perfect Venue! Pros It's extremely to set up and modify on your own. Very user friendly for my entire team. I like how easily you can start a proposal from the calendar function and add a new customer and account. Keeping up with payment is a breeze and the reports dashboard is easy to read and get accounting in a flash! Cons My one con is that lost events stay greyed on the calendar keeping it cluttered. I wish they would delete from the calendar but all the information stays in the software. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Pricing was the biggest factor in us switching from Tripleseat. WE are a small business so every dollar counts. Review Source Response from Perfect Venue October 25, 2025 Thank you for the thoughtful review and the love for payments, calendar, reports, and the app. For the greyed out lost events, you can declutter the calendar by filtering out the Lost status so they do not display while all details remain saved for reporting. https://help.perfectvenue.com/knowledge/notes-recurring-events https://perfectvenue.canny.io/changelog/filter-events-in-calendar NK Nika K. Event Manager Restaurants Used the software for: Less than 6 months ### "An Event Manager's Dream Software " April 8, 2026 5.0 The customer service has been stellar! I have gotten hours back in my work day due to their interface Pros I deeply appreciate the user friendly software paired with a gorgeous aesthetic on the interface. I am consistently impressed as I become more confident in in the platform. Cons I have yet to find a con for Perfect Venue! I am eager to support them in finding ways of improvement and know this will happen the longer I utilize the platform. However I have yet to discover anything that I haven't liked. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) I was losing hours by using other task management platforms and the interface was outdated making it less than desirable for clients Review Source SG Stephanie G. Owner Event Planner Food & Beverages Used the software for: Less than 6 months ### "Look no further!" October 20, 2025 5.0 Only been a few months but onboarding and \[sensitive content hidden\] have been great! Onboarding was so easy and integration of old data into this system was easy. Pros Great value for your money, easy to use, great customer service. Love the ability to use an ap on my phone to answer folks quickly or look things up without having to turn a laptop on. Cons Wish I knew about it sooner as our small business was using another app that was too much and too expensive for what we needed it for. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Too expensive, not an easy platform with customer service too slow. Review Source Response from Perfect Venue October 25, 2025 Thank you so much for the thoughtful review and for highlighting the mobile app, easy onboarding, and smooth data migration. We are thrilled Perfect Venue is saving you time and our team is always here if you need anything. GG Gideon G. SVP of Hospitality Food & Beverages Used the software for: 1-2 years ### "SVP of Hospitality" October 1, 2024 4.0 Perfect Venue has been a saving grace for our Hospitality group. Our ability to respond to inquiries at lightning speed has translated into more revenues and client satisfaction, garnering more repeat bookings. The perfect venue gave us the ability to be organized, responsive, and excute at the highest level by having all information on one platform. Pros Made our hospitality group -More organize -booking more events -more responsive -ability to create professional proposals and Beo’s to our staff and clients. Cons Invoicing clinets format not friendly. No invoice numbering. No ability to add our Address in the proposal. Alternatives considered [BentoBox](https://www.capterra.com/p/222733/BentoBox/)[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[Benchmark Solutions Practice Management](https://www.capterra.com/p/132989/Benchmark-Practice-Management/)[Caterease](https://www.capterra.com/p/2280/Caterease/) Reason for choosing Perfect Venue One-stop shop on one platform, price and service Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Perfect Venue is designed to help the Hospitality business Review Source Response from Perfect Venue October 10, 2024 Gideon, thank you for such a great review. It's great to hear that Perfect Venue has been a saving grace! We appreciate your feedback and are always here to help! KB Kristen B. Director of Private Events Restaurants Used the software for: 2+ years ### "Great for Growing Event Revenue" August 28, 2024 4.0 This software has been awesome and is constantly been improving since we starting using it in 2022. We handle multiple restaurant venues and it allows us to book with ease, communicate with clients and within the team easily! We have watched our revenue grow year over year. Pros Assists with organizing leads and getting proposals out quickly and efficiently. Emailing within the softward keeps all communication in one place so when we turnover events to our coordinators, they have all of the information. Cons Cannot attach more than 10MB. Sometimes photos with venue info or catering menus will be more than that for us. Which will result in having to send multiple emails or emailing outside of the venue software. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Value and flexibility - highly recommended by a member of our team Review Source Response from Perfect Venue September 12, 2024 Thank you so much for the awesome review, Kristen! We appreciate your feedback! MS Michelle S. General Manager Restaurants Used the software for: 6-12 months ### "Perfect Venue is near perfect" August 27, 2024 4.0 It was easy to set up, easy to show others and has been a huge help! Support team always is helpful and quick at responding! Pros Ease of email responses helped streamline our business Cons Need a few more things customized for our particular situation. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Perfect Venue Ease of use, seemed to fit what we need best! Review Source Response from Perfect Venue September 5, 2024 Thank you so much for taking the time to write this review, Michelle! We appreciate your feedback and are so happy to have you. NV Nhekilyn V. Events and Group Sales Coordinator Restaurants Used the software for: 2+ years ### "Perfect Venue - The Perfect Event Management System!" July 3, 2024 5.0 I work out of the software all day and Perefect Venue helps me so much with managing all my events. It helps me stay organized and I like that there are multiple features such as the BEO, the proposals and menus, the task section, etc. I really like the simplicity of PV and how it's user friendly. The customer/tech support is also very helpful! Whenever I feel like there's something I had a question on or have any bugs with the system, they are very efficient at resolving and helping me with everything. Lastly, I love that PV is always evolving and receptive to users' input and ideas for features. For example, the new PV app is extremely a plus!! Pros I really like the proposal section as it makes payment a breeze for guests. Cons I don't like that I can't use "Ctrl Z" to undo something in the email thread text boxes. Sometimes I accidentally delete something and then I can't undo it. It would be great if that could be added! Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) I believe it was Open Table that we previously used before I did events. We were looking for simplicity and uncomplicated features Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the review, Nhekilyn! We truly value your feedback and we are happy to have you as a customer! BH Bryan H. Business Manager Events Services Used the software for: Less than 6 months ### "Perfect venue is Worth it!" August 7, 2024 5.0 Perfect Venue has made booking mistakes a thing of the past - It is intuitive, easy to navigate and provides tools we hadn't even thought about. Pros The organization and calendar integration has been a life saver. Being able to have a snapshot of all inquiries, bookings and tours in one place without having to manually add them is priceless. Cons Not having the option to import google sheets and docs directly to PV with the entry level plan took a lot of time. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We were manually tracking all inquiries and events, which took valuable time away from tasks that matter. Review Source Response from Perfect Venue August 14, 2024 Thank you so much for the great review, Bryan! We are so thrilled to hear that Perfect Venue has been a life saver for you! CM Callie M. Event Sales Administrator Hospitality Used the software for: 1-2 years ### "Perfect Venue!" June 20, 2024 5.0 Love the streamlined and user-friendly setup! The efficiency of sharing proposal and payment links is huge! Pros Realtime shared proposals with customers with a live link that automatically updates and can be emailed without downloading or uploading documents. Cons Customer account management for accounts with multiple bookings and contacts within a company. It would be helpful to have manage accounts in a more address book style fashion rather than by the event contacts only. Be able to sort reports by customer account. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Price was more affordable than Tripleseat at time of reasearch. Switched from [Caterease](https://www.capterra.com/p/2280/Caterease/) Price for upgrading from desktop to cloudbased. Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the great feedback, Callie! We are so happy to have you as a customer. PJ Patrica J. F and B Director Events Services Used the software for: 6-12 months ### "Perfect Venue is the best!" June 20, 2024 5.0 I really enjoyed using Perfect Venue and I will certainly recommend PV at my next position. Pros I liked the ease of use, set up, and support. The BEOs, Invoices, Proposals were easy to develop. I really liked being able to have all of my menu options available so that creating a proposal was fast and easy. The calendar was also a great feature. Being able to view reports from anywhere and at any time was a great tool as well. Cons I really have no complaints. The customer support team was very knowledgeable. Again, I have no complaints. Reason for choosing Perfect Venue Ease of use, cost, and great customer service. Switched from [Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/) Ease of set up and use. Cost was also a deciding factor. Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the thoughtful review, Patricia! We appreciate having you as a customer and we are here for whatever you need! CB Cameron B. Managing Partner Wine and Spirits Used the software for: Less than 6 months ### "Perfect for event management professionals " November 30, 2023 5.0 Very happy with the platform and its ease of use and convenience Pros One place stop for event management and ease of use. Cons Contact and email system needs improvement Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing Perfect Venue More event management focused and easy to use. Review Source XL Ximena L. Event Coordinator Restaurants Used the software for: 1-2 years ### "Intuitive Friendly Useful " January 28, 2025 5.0 I have a great experience with Perfect Venue, as it is tool i use everyday and it makes my job very easy. Pros I like it that is very intuitive, easy to use. Even if you have never use it before, you will learn it very fast. Cons Maybe have more features to be able to add more individual set up for specific menus. Review Source Response from Perfect Venue July 14, 2025 Thanks so much for your kind words — we're happy to hear that Perfect Venue has been intuitive and helpful in your day-to-day work. We appreciate your suggestion about more flexibility for specific menus and will keep it in mind as we continue to improve! Krishna T. Senior HR Operations Information Technology and Services Used the software for: 6-12 months ### "Efficient, Secure, and Easy" January 12, 2025 4.0 Pros I've been using Perfect Venue for managing my events, and it has truly streamlined my workflow. The ability to organize all tasks in one place is a game-changer—it keeps everything from proposals to guest communication super efficient. I love how easy it is to generate BEOs automatically for both clients and staff, saving me so much time. The online payment system is secure and seamless, making deposit collection a breeze. Plus, the customer service team has been incredibly helpful, always ready to assist when I need it. The full-service setup and migration from my previous system was smooth, and it really made the transition effortless. Cons One downside of Perfect Venue is that it might take some time to fully familiarize yourself with all the features, especially for new users. Review Source Response from Perfect Venue July 14, 2025 Thank you for the wonderful feedback, Krishna — we’re so glad Perfect Venue has helped streamline your workflow and made managing events more efficient. We appreciate your note about the learning curve and are always here to support you as you continue to explore all the features! RF Rechung F. CEO Real Estate Used the software for: 1-2 years ### "Perfect Venue a Soild Platform" October 1, 2024 5.0 Solid experience, now that we have it I wouldn't consider not having it. Pros Able to have multiple people keep a deal moving. Easy to toggle through the different areas, schedule, mail, etc. Cons Nothing so far. Maybe integration with our other systems would be nice. Review Source Response from Perfect Venue October 10, 2024 Thank you so much for this great review, Rechung! We are so happy to hear that you're loving Perfect Venue. We'd like to hear what systems you wish were integrated- let us know by emailing support@perfectvenue.com! VV Vanessa V. Event Manager Events Services Used the software for: 1-2 years ### "Passionr restaurant Group " August 27, 2024 5.0 Good but it could be better making easier to create the reports, to filter events by more features and to make real invoices Pros Its very easy to see the Calendar and events Cons That its not friendly to do invoices, reports and all the operative task Review Source Response from Perfect Venue September 5, 2024 Thank you so much for the review, Vanessa! We appreciate your feedback and we'd love to discuss more with you- support@perfectvenue.com DC David C. Chief Public Spaces Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Perfect venue has helped our team manage complex events" August 27, 2024 5.0 Pros Easy to use and I like that they make continual improvements Cons Sometimes the features aren’t very flexible or customizable, but they are working on it Review Source Response from Perfect Venue September 5, 2024 Thank you so much for the great review, David! We always appreciate feedback so please don't hesitate to reach out! GM Graham M. Director of Operations Events Services Used the software for: 1-2 years ### "Fantastic Product and Service - Highly Recommend!" June 20, 2024 5.0 10/10 would recommend. Amazing product and responsive team that will help with setup and training. Pros Ease of use and atheistically pleasing. Took our business from a startup to well over 1million in gross revenue within a year! Customers love the contracts and ease of use. Cons Missing some key features to help run the business better like a quick books integration but they are very eager to listen to customer feedback and integrate new systems Review Source Response from Perfect Venue July 10, 2024 Thank you for the wonderful review and for being such a great customer, Graham! We appreciate you! DS Diana S. Marketing and Operations Director Entertainment Used the software for: Less than 6 months ### "Transforming our Event Management" November 30, 2023 5.0 Pros We have just started with Perfect Venue. Training materials and support team have been amazingly helpful and responsive in our deployment. We are successfully receiving event requests and using the system is proving to be as easy as advertised. Cons Nothing. This is a great system and tool for us. 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