# Perfect Venue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Perfect Venue the right Venue Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266878/Perfect-Venue/reviews --- Perfect Venue 4.8 (77) [View alternatives](https://www.capterra.com/p/266878/Perfect-Venue/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 19th, 2026 # Reviews of Perfect Venue Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Mai M Managing DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I can streamline and even automate repetitive tasks like BEOs, which makes my life exponentially easier!“ March 13, 2026 km kim m managerRestaurants, 2 - 10 employeesUsed the software for: I used a free trial. “At the moment, I can only add repeated events and set them up permanently, and when I need to cancel certain dates, I think I need to cancel all instances of them.“ May 26, 2025 CT Crystal M. T Director of Catering Sales and EventsRestaurants, 2 - 10 employeesUsed the software for: More than 2 years. “We are a small, family-owned restaurant where we ALL wear a gozillion hats, so PV streamlines our Catering side BIGTIME! And while we probably haven't even BEGUN to tap into ALL the features of PV, what we DO appreciate the most is having ALL our client info -- past and present -- available in ONE accessible place.“ June 20, 2024 TS Tee S ArtistPhotography, Self-employedUsed the software for: I used a free trial. “It could be a little difficult to navigate,the bugs and issues made the experience a little difficult“ January 9, 2026 MH Martha H Food and Beverage DirectorEvents Services, 51 - 200 employeesUsed the software for: 6-12 months. “It has allowed our event coordinators and all participating employees to be on the same page at all times and have a thorough event process.“ June 20, 2024 Chris C Manager, Business DevelopmentSports, 201 - 500 employeesUsed the software for: Less than 6 months. “Some features felt a little basic for larger or more complex events.“ October 30, 2025 GG Gideon G SVP of HospitalityFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “The perfect venue gave us the ability to be organized, responsive, and excute at the highest level by having all information on one platform.“ October 1, 2024 KM Kate M General ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I guess the my least favorite thing was building out the menu options but that's tedious no matter what platform you use. Once you put the time in, it makes all event planning easier.“ June 17, 2025 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 6-12 months ### "The Perfect Venue is Really Perfect!" March 13, 2026 5.0 A seamless experience from start to finish! It has integrated perfectly to our existing platforms and has improved efficiency tremendously! Pros My team is a small boutique catering and events company, so Perfect Venue is literally built for us! I can streamline and even automate repetitive tasks like BEOs, which makes my life exponentially easier! Cons I find Perfect Venue to have NO flaws! It's honestly designed for teams like mine and I couldn't be more pleased with the implementation and roll out! Review Source BH Bethany H. Director of Operations and Sales Hospitality Used the software for: 1-2 years ### "The most user-friendly event software out there!" February 26, 2026 5.0 I no longer need an assistant because it is so easy and quick to use. It is similar to an app vs complicated, dated software like others. I can get an email from a client about an event detail and immediately go to Perfect Venue on my phone and edit, all within a minute, even from the road. Proposals are a breeze as well!!! Pros Perfect Venue is the most user-friendly event software hands down! The customer service is the best in the business, and any question that you have, is answered by their team within minutes vs days like the others. The immediate customer service is ongoing, not just within the couple of weeks after purchase like other programs. Rather than going through days and days of training like with the others, their team personally trains you in an hour which is all that is needed for this dream software. I can't recommend Perfect Venue enough. It has made event planning life so much easier that it is now actually very enjoyable! Cons There is nothing that I have found that I don't like. My only suggestion is that the beo's have the original date created at the bottom vs updating with each copy printed. I would also suggest that there is a way to create multiple proposals and save them under the client's account. My clients like to see a couple of different package options. This may be available, but I have not looked into it. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Needed easier program that doesn't have so many glitches. Review Source MA Mike A. Owner Food & Beverages Used the software for: I used a free trial ### "The absolute Perfect Venue " October 27, 2025 4.0 I navigated through out the sight and will definitely be using this too book our venue for our Christmas bazzzar Pros Event planning has never been so easy booking your next venue this is the platform great value I’m surprised Cons The fact that I never knew there was a platform like this before great for anyone in charge of holding an event of any size Review Source NK Nika K. Event Manager Restaurants Used the software for: Less than 6 months ### "An Event Manager's Dream Software " April 8, 2026 5.0 The customer service has been stellar! I have gotten hours back in my work day due to their interface Pros I deeply appreciate the user friendly software paired with a gorgeous aesthetic on the interface. I am consistently impressed as I become more confident in in the platform. Cons I have yet to find a con for Perfect Venue! I am eager to support them in finding ways of improvement and know this will happen the longer I utilize the platform. However I have yet to discover anything that I haven't liked. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) I was losing hours by using other task management platforms and the interface was outdated making it less than desirable for clients Review Source ZD Zach D. Event Coordinator Sports Used the software for: 6-12 months ### "Perfect Venue Saved My Life (Not Really, but I’m Not as Stressed with It)" October 21, 2025 5.0 I love it. It really does make my work life easier. I’m sure I can mention more, but you just have to get it for yourself. The Customer Service is always quick with a response if you have a question. I know it can be scary learning new systems, but PV Staff will really work with you and make sure all of your questions are answered. Pros Perfect Venue is awesome! I have used it at two different pickleball facilities now and it makes scheduling private parties/events extremely easy. We didn’t have a very good system in place before switching over to PV and it’s helped tremendously. We were able to convert old bookings over to the PV System. They make payments easy whether they are onsite or offsite. We had an event schedule before we got PV and took the payment, but were easily able to show that the payment had been made with their “offline payments” tab so that we can still have all of the transactions in the correct area. I also love the fact that you can “tag” other coworkers when something pertains to them (ex. F&B Manager when event needs F&B). Cons Other than the whole website crashing the other day for an hour or two, nothing. It’s never crashed like that before in the time that I’ve been using it though. It’s been amazing and really helps me complete my daily jobs. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Before I brought up PV, we were using our pickleball system and a spreadsheet. Used Court Reserve and Google Sheets before PV Review Source Response from Perfect Venue October 25, 2025 Thanks so much for the awesome review and for highlighting how offline payments and coworker tagging help your team. We are sorry about the temporary outage you experienced, this was caused by an internet wide AWS outage, our typical uptime exceeds industry standards of 99.99%. If you ever need a hand, our support team is always here at support@perfectvenue.com GT Glenda T. Director of Catering and Event Sales Restaurants Used the software for: 1-2 years ### "Perfect Venue is my Go To Catering Software!" June 17, 2025 5.0 I would choose Perfect Venue over any Catering Software due to its easy set up and modifying capabilities in settings and in the proposal function. Calendar and Reporting Tabs are great as well. For the current yearly pricing this software is hands down the best option out there! Happy to refer anyone to make the switch to Perfect Venue! Pros It's extremely to set up and modify on your own. Very user friendly for my entire team. I like how easily you can start a proposal from the calendar function and add a new customer and account. Keeping up with payment is a breeze and the reports dashboard is easy to read and get accounting in a flash! Cons My one con is that lost events stay greyed on the calendar keeping it cluttered. I wish they would delete from the calendar but all the information stays in the software. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Pricing was the biggest factor in us switching from Tripleseat. WE are a small business so every dollar counts. Review Source Response from Perfect Venue October 25, 2025 Thank you for the thoughtful review and the love for payments, calendar, reports, and the app. For the greyed out lost events, you can declutter the calendar by filtering out the Lost status so they do not display while all details remain saved for reporting. https://help.perfectvenue.com/knowledge/notes-recurring-events https://perfectvenue.canny.io/changelog/filter-events-in-calendar LW Leah W. Event Manager Events Services Used the software for: Less than 6 months ### "Perfect, Perfect, Perfect" September 25, 2025 4.0 Smooth experience, sales process was easy and well managed, onboarding was even more impressive and then the system speaks for itself. Our data was in hundreds of spots and now all in one place, we nearly cried sending the first proposal out, its truly amazing. Pros Pricing, support and fast onboarding, their team did a fantastic job getting the system up for us. The guest experience is really nice. We love the live proposal updates and internal info is also really well organized. Cons A few missing features otherwise its great. Submitted to have this and 7Rooms sync for pulling the reservations off our books, would love a integrated floorplan option. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Pricing and back end system were similar to hubspot and I could tell right away we were going to be happy when I viewed another team members platform Review Source Response from Perfect Venue October 25, 2025 Thank you for the shoutout on pricing, support and fast onboarding. For floor plans, we now integrate with Prismm so you can attach interactive layouts to proposals. SevenRooms sync is on our radar and you can add your vote to help us prioritize it here: https://perfectvenue.canny.io/feature-requests/p/sevenrooms-integration https://help.perfectvenue.com/knowledge/prismm JM Jayne M. Creative Director Hospitality Used the software for: 6-12 months ### "The Apple of event planning software - game changing" April 16, 2025 5.0 Excellent, I rave about it, moving to perfect venue has been one of the best decisions I've made for our events program, staff and guests. Pros How beautiful it is and how user friendly. Moving to PV has been like moving to apple - game changing! I used to use the main market leader in events and found it clunky, illogical and just so unattractive, I hated sending anything to clients. Perfect Venue is so straight forward, if I can't find something I think "if I were going to create that where would I put it", and sure enough, they will have created it and put it in that logical place. The software is attractive and the client forward element is very classy and well organized. Someone brilliant built this software. The support team are also very helpful and got us up and running, and helped build everything out. I also feel like they are still developing, and improving on feedback, which is amazing. Cons I really wish I could have a master account and all of our properties under one master. Right now we have an account for each property, and while I can flick between them, I would really prefer to be able to see inbounds in one place, see a shared calendar and move a client from one property to another. Its competitively priced but not cheap, so I have another property I would like on there but we aren't events forward and the pricing doesn't make sense. I you should be able to buy a hospitality version which is, lets say $1000 a month, and get up to 5 properties/venues under one account. Alternatives considered [Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/) Reason for choosing Perfect Venue We looked at several I just can't remember the names. Mainly the cleanliness and bold, visual layout and the client facing side. I also found the team really helpful, they felt like people who had actually planned events using other softwares, not some bro using sales language. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Because I couldn't stand it! I hated how it looked, it was stressful and clunky to use, and I hated the client facing stuff. It was so unattractive. It was like an excel spreadsheet, I knew it was very clever and important, but my god it was not nice to use. Review Source SG Stephanie G. Owner Event Planner Food & Beverages Used the software for: Less than 6 months ### "Look no further!" October 20, 2025 5.0 Only been a few months but onboarding and \[sensitive content hidden\] have been great! Onboarding was so easy and integration of old data into this system was easy. Pros Great value for your money, easy to use, great customer service. Love the ability to use an ap on my phone to answer folks quickly or look things up without having to turn a laptop on. Cons Wish I knew about it sooner as our small business was using another app that was too much and too expensive for what we needed it for. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Too expensive, not an easy platform with customer service too slow. Review Source Response from Perfect Venue October 25, 2025 Thank you so much for the thoughtful review and for highlighting the mobile app, easy onboarding, and smooth data migration. We are thrilled Perfect Venue is saving you time and our team is always here if you need anything. Kristin C. COO Wine and Spirits Used the software for: 6-12 months ### "Very happy customer!" January 9, 2025 4.0 Great product, great service, highly recommended Pros Very intuitive design & excellent customer service. We've used many different platforms for events over the years and this one stands tall above the others. Cons We encountered a few kinks during our implementation and use, but their team responded and addressed issues very quickly. Everyone we encountered genuinely cared about our needs and worked hard to come up with creative solutions. Not an easy task as our business is a bit of a square peg in a world of round holes :) Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) design, features, price, service - these were all pain points with other provider Review Source Response from Perfect Venue July 14, 2025 Thank you so much for the kind words Kristin! We're always here to help you folks :) MS Michelle S. General Manager Restaurants Used the software for: 6-12 months ### "Perfect Venue is near perfect" August 27, 2024 4.0 It was easy to set up, easy to show others and has been a huge help! Support team always is helpful and quick at responding! Pros Ease of email responses helped streamline our business Cons Need a few more things customized for our particular situation. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Perfect Venue Ease of use, seemed to fit what we need best! Review Source Response from Perfect Venue September 5, 2024 Thank you so much for taking the time to write this review, Michelle! We appreciate your feedback and are so happy to have you. MH Meagan H. Director of Marketing Restaurants Used the software for: Less than 6 months ### "Great UX - Easy Navigation and Use" August 28, 2024 5.0 Pros Ease of use for the platform. For the capacity we need for booking restaurant events, this has everything we need without having a bunch of extra unnecessary features cluttering up the space. Cons We are very happy with the feature of Perfect Venue. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Perfect Venue offers a simple solution for what we need to run our functions. Review Source Response from Perfect Venue September 12, 2024 Meagan, thank you so much for the stellar review! We appreciate you! PJ Patrica J. F and B Director Events Services Used the software for: 6-12 months ### "Perfect Venue is the best!" June 20, 2024 5.0 I really enjoyed using Perfect Venue and I will certainly recommend PV at my next position. Pros I liked the ease of use, set up, and support. The BEOs, Invoices, Proposals were easy to develop. I really liked being able to have all of my menu options available so that creating a proposal was fast and easy. The calendar was also a great feature. Being able to view reports from anywhere and at any time was a great tool as well. Cons I really have no complaints. The customer support team was very knowledgeable. Again, I have no complaints. Reason for choosing Perfect Venue Ease of use, cost, and great customer service. Switched from [Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/) Ease of set up and use. Cost was also a deciding factor. Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the thoughtful review, Patricia! We appreciate having you as a customer and we are here for whatever you need! MP Megan P. Staff Accountant Hospitality Used the software for: Less than 6 months ### "Switch from TripleSeat to Perfect Venue" June 20, 2024 5.0 Pros From the accounting perspective - Perfect Venue is simple to see new events that have happened, payments that have been made and remaining amounts due. The reports page lets you create customized reports depending on your need. Cons The only con currently is that it doesn't integrate with Quickbooks. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) TripleSeat was cumbersome and hard to get information out of. A change made on one screen would not flow though and had to be updated in each area. Review Source Response from Perfect Venue July 10, 2024 Thank you for the awesome review, Megan! We are so happy to hear you are loving the system. JB Jenny B. Owner Operator Hospitality Used the software for: Less than 6 months ### "Workflow changed forever...for the better" November 30, 2023 5.0 It has changed my work/life balance in an amazing way. I'd been cobbling together a ton of different systems for over 13 years running my business. Been using PerfectVenue since July 2023 -- I'm more efficient with sales and managing events. I love it. I can do everything I need to do from my phone. Pros Perfect Venue eliminates about 75% of the non-automated steps that I previously went through when booking an event. Cons There are moments when it's a little glitchy, and have had a couple of times when necessary features glitched/stopped working -- very importantly, the support team has acted responsively and fast every time. Crises averted! Reason for choosing Perfect Venue I've been trying to find it for years. Just stumbled across an ad when searching for "event venue management software". None of the other products offered what I needed at all, so I did not consider them. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/)[Streak](https://www.capterra.com/p/124465/Streak/) PerfectVenue is easier to use, looks professional, works mostly well on mobile, and brings all the various strands of event management together into one single program. Review Source KC Kelly C. Catering and Event Coordinator Restaurants Used the software for: 1-2 years ### "Excellent beginner event tool for building your business" April 16, 2025 4.0 Very positive. It has helped us build our event business from the ground up in a very streamlined way with SOPs Pros Its very user friendly, and I love it's ability to link to google calendar Cons The calendar feature WITHIN perfect venue, is a bit of a nightmare to look at Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue the interface was much more user friendly Review Source Response from Perfect Venue July 31, 2025 Thank you so much for sharing your feedback, Kelly! We'd love to hear more about your thoughts on the calendar - feel free to send more info to support@perfectvenue.com :) AM Aaron M. IT Director Entertainment Used the software for: 6-12 months ### "Perfect Venue is perfect for booking events" October 1, 2024 5.0 I am very pleased with Perfect Venue. It has allowed us, as a company, to take on many more events and has streamlined the process we use to book events. Pros Perfect Venue has allowed our business to rapidly increase the amount of events we book across our 3 locations. We replaced our old, admittedly unorganized method, with a clean organized, and structured application using Perfect Venue. Cons We chose to have payments processed via a third party, If I had to choose something I didn't like it would be the fee we have to pay the third party. Review Source Response from Perfect Venue October 10, 2024 Thank you for a great review, Aaron! It's great to hear that your business is doing well, and we're so happy to be a part of it! AM Amelia M. Catering Coordinator Events Services Used the software for: 1-2 years ### "Excellent Experience" August 28, 2024 5.0 Our bookkeeper introduced us to Perfect Venue when our business was first changing from a brick and mortar restaurant to solely catering. This catering software has been incredible for us - keeping everything in a centralised location - and able to pull up notes, documents, etc. from past events for reference. Pros There are regular updates to the platform, striving to make lives easier for the users.. When we give feedback, it goes directly to a person, rather than a bot, and we receive responses from a person! We feel that client feedback is listened to and taken into consideration for future updates. Cons We have made several errors regarding fees - usually attributed to new menu items that are saved incorrectly by user error. It's certainly cost us some money, but we're aware of this issue and are more vigilant. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Google was too spread out and confusing. Review Source Response from Perfect Venue September 12, 2024 Amelia, thank you so much for the wonderful review! We are so glad to hear that you're loving Perfect Venue :) KR Kendall R. Owner Events Services Used the software for: 1-2 years ### "Great venue booking program!" October 1, 2024 5.0 We've loved PV since we opened our venue! It helps us look so efficient to our guests! Pros User friendly program that makes scheduling a breeze! Cons Nothing!!! The only thing I would like is for an easy way to repeat an event if people book monthly. Review Source Response from Perfect Venue October 10, 2024 Thanks for an awesome review, Kendall! We are so glad to hear that you are loving the system :) Have you utilized the duplication feature for events by clicking the three dots by the event name? That might be a great option for you! KX Kim X. Co-founder Events Services Used the software for: Less than 6 months ### "Time saver and user friendly" October 24, 2024 5.0 Pros Saves a lot of time in creating proposals and reconciliation. It also has a very user friendly interface Cons It's still new, and has a couple of features they will implement in the future based on our feedback so I will just have wait! Review Source Response from Perfect Venue November 7, 2024 Kim, thank you for such a wonderful review! We appreciate your feedback as always! Lisa J. Founder, Principal Marketing and Advertising Used the software for: 2+ years ### "A Great Fit for Our Clients" June 25, 2024 5.0 It doesn't get any better than Perfect Venue. Hands down, their support for the overall cost of the service, is downright incredible. Pros Perfect Venue offers a really nice contrast to so many bigger out-of-the-box venue platforms. We love the flexibility and the accessible price but what I really appreciate most is how they continue to innovate at a respectable pace, how accessible their support is, and how hard the effort to make the product seamless across so many job functions and critical needs. Cons Being a newer platform in the field all of the features on our wish list are not always already available. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Ease of use for staff, cost, functionality. Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the great review, Lisa! We are so glad to have you as a customer. BW Barbie W. Director of Sales Events Services Used the software for: 1-2 years ### "Go for it! " June 21, 2024 5.0 We began using Perfect Venue from day one and have been so pleased with it. Pros This program will streamline your event booking and tracking process. It is easy to use and customize as you make changes or updates to your pricing or processes. It will save you hours and keep you organized. Worth every penny! Cons No complaints! This has been an awesome product - easy to use! Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the review, Barbie! It's so great to hear that Perfect venue is saving you time! GM Graham M. Director of Operations Events Services Used the software for: 1-2 years ### "Fantastic Product and Service - Highly Recommend!" June 20, 2024 5.0 10/10 would recommend. Amazing product and responsive team that will help with setup and training. Pros Ease of use and atheistically pleasing. Took our business from a startup to well over 1million in gross revenue within a year! Customers love the contracts and ease of use. Cons Missing some key features to help run the business better like a quick books integration but they are very eager to listen to customer feedback and integrate new systems Review Source Response from Perfect Venue July 10, 2024 Thank you for the wonderful review and for being such a great customer, Graham! We appreciate you! NK Nikita K. CEO Hospitality Used the software for: 6-12 months ### "easy to use software " June 20, 2024 5.0 Pros I like how easy to use it is. I love how everything's kind of built out so you can just kind of give it to people and even without any training you can have them be salespeople for you. Cons I think the biggest disadvantage is if you decide to change the policy for someone or change the deposit form or something like that, it goes to everybody and there's no way to customize it per person. Review Source Response from Perfect Venue July 10, 2024 Thank you for the great review, Nikita! We are so glad to have you as a customer! Please reach out to support@perfectvenue.com and we will be happy to discuss policies and deposits with you to find a solution! DS Diana S. Marketing and Operations Director Entertainment Used the software for: Less than 6 months ### "Transforming our Event Management" November 30, 2023 5.0 Pros We have just started with Perfect Venue. Training materials and support team have been amazingly helpful and responsive in our deployment. We are successfully receiving event requests and using the system is proving to be as easy as advertised. Cons Nothing. This is a great system and tool for us. 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