--- title: "Perfect Venue Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Perfect Venue the right Brewery solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/266878/Perfect-Venue/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-23" --- Perfect Venue 4.8 (84) [View alternatives](https://www.capterra.com/p/266878/Perfect-Venue/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 23rd, 2026 # Reviews of Perfect Venue Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews CS Crismerly S Events ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “What I like most about Perfect Venue is that it has streamlined the management of our rental calendar by allowing all things related to rentals to exists in one hub.“ September 10, 2026 Vanessa V Events sales project managmentFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “We can't attach large files directly through Perfect Venue, which means we often have to send additional emails outside the platform.“ August 4, 2026 Vanessa V Events sales project managmentFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “It has made our sales process much more organized, from sending proposals and collecting signatures to tracking payments and communicating with clients.“ August 4, 2026 Vanessa V Events sales project managmentFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The biggest one is that we can't customize the policies for an individual proposal.“ August 4, 2026 Marissa M Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The reporting feature has been great in adjusting my monthly targets to track toward my year end revenue gaol.“ August 4, 2026 km kim m managerRestaurants, 2 - 10 employeesUsed the software for: I used a free trial. “At the moment, I can only add repeated events and set them up permanently, and when I need to cancel certain dates, I think I need to cancel all instances of them.“ May 26, 2025 CS Crismerly S Events ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “Overall, Perfect Venue has positively impacted our rental program by allowing us to consolidate all rental business on one platform.“ September 10, 2026 TS Tee S ArtistPhotography, Self-employedUsed the software for: I used a free trial. “It could be a little difficult to navigate,the bugs and issues made the experience a little difficult“ January 9, 2026 ## Showing most helpful reviews Showing 1-25 of 84 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emily H. Office Manager Used the software for: 3-5 years ### "Loving Perfect Venue, but would love this bug fixed." November 5, 2026 5.0 We used to do our bookings on pen and paper in a binder, and some of the managers hand writings were illegible. it was just a chaotic mess. Perfect venue allows me to standardize what information needs to be collected with each booking. Pros It allows me a lot of customization to be able to add specific form entries into event information. I love that we have really been able to dial in our bookings because of this. Cons There have been a few bugs we've been having issues with. The most prevalent one is that sometimes when we are typing in the custom fields we've created in event profiles, the letters will glitch and disappear and reappear in odd orders or sometimes not reappear at all until you start typing again and then it'll all pop up and the letters will be out of order. It's very strange. Review Source R Reviewer Events Manager Used the software for: Less than 1 year ### "Perfect Venue is the perfect platform to streamline rental management " September 11, 2026 4.0 Overall, Perfect Venue has positively impacted our rental program by allowing us to consolidate all rental business on one platform. Out workflow has improved and communication with clients is more streamlined that ever before. Pros What I like most about Perfect Venue is that it has streamlined the management of our rental calendar by allowing all things related to rentals to exists in one hub. Cons Something that Perfect Venue could improve on is allowing more customization like allowing half hours when it comes to charging for labor. Review Source R Reviewer Operations Manager Used the software for: 1-3 years ### "Perfect Venue keeps me on top of it all!" August 6, 2026 5.0 Love that Perfect Venue keeps all the data where I need to see it. The reporting feature has been great in adjusting my monthly targets to track toward my year end revenue gaol. Pros I love the dashboard that cleanly shows where the leads are in my pipeline. All of the info I need is right where I can find it. This has automated so much of my process! Cons I would love to also house outreach prospects in Perfect Venue so I can see how they can affect forecasting. Review Source R Reviewer Events sales project managment Used the software for: 3-5 years ### "A Great Platform for Managing High-Volume Events" August 5, 2026 5.0 Perfect Venue has transformed the way we manage private events. It has made our sales process much more organized, from sending proposals and collecting signatures to tracking payments and communicating with clients. The platform is intuitive, easy for both our team and clients to use, and has significantly reduced our administrative workload. While there are a few features that could be improved, such as more customizable proposal settings, better invoicing capabilities, and automatic payment receipts, it has become an essential tool for our events department. Overall, I would highly recommend it to restaurants and venues that manage a high volume of private events. Pros how user-friendly it is, especially when you're managing a high volume of event inquiries. It keeps everything organized in one place, making it easy to create proposals, track bookings, collect signatures, and manage client communication. It has significantly reduced the amount of manual work our team has to do and helps us respond to clients much faster. Overall, it's a very efficient platform that makes event management much smoother, particularly for busy restaurants with multiple events happening at the same time. Cons There are a few features I wish were more flexible. The biggest one is that we can't customize the policies for an individual proposal. Sometimes certain events require exceptions, but the policies apply to all proposals. Another limitation is the email attachments. We can't attach large files directly through Perfect Venue, which means we often have to send additional emails outside the platform. I would also love to see more robust invoicing features. For example, there isn't a place to include the client's billing address on invoices, so we often have to create invoices manually as PDFs for corporate clients. Finally, it would be very helpful if the system automatically generated receipts for deposits and final payments. Many of our corporate clients request payment receipts, and having this feature built into the platform would save a significant amount of time. Review Source R Reviewer Co-owner and CEO Used the software for: Less than 1 year ### "Co-owner and CEO" June 23, 2026 4.0 Overall good. There are some things that I think could be improved and features that I would love, especially paying $400 per month. Pros That it's pretty intuitive and user friendly. I like that I can have so many things in one place. Thank you. Cons That the newly added features are only available on executive and that I now need to pay almost double Review Source R Reviewer Head of Hospitality Operations Used the software for: Less than 1 year ### "So far enjoying using Perfect Venue!" May 5, 2026 4.0 Overall, I have enjoyed using this platform. I find it is a good value for the price, it is very easy to use, and it has saved me tons of time when booking an event. What used to be 30 emails back and forth is now just a few and a proposal. This has been huge for me! Pros I feel like it almost gamifies the event planning procedure. I like having everything in one place. It is easy to use, and the help articles are actually helpful. Cons Some of the features I do find a bit clunky, and feel could be improved. I wish it were a little more friendly to users who aren't using any of the online payment options. It feels like I am not able to use the platform to its full potential because we don't use any of the few options for integrated payment platforms. Review Source R Reviewer Event Coordinator Used the software for: 1-3 years ### "Consistently Evolving to Meet Client Needs" April 29, 2026 5.0 One of the standout aspects of Perfect Venue is the consistent rollout of new features and improvements. Each week brings updates or fixes, reflecting the company’s responsiveness to user feedback. This ongoing attention to reported issues fosters a sense of being truly heard and valued as a customer. Pros Perfect Venue excels at maintaining visual organization, ensuring that information is clear and accessible. Additionally, the team’s commitment to weekly improvements across all areas demonstrates a dedication to ongoing excellence and growth. Cons I recommend that Perfect Venue consider adding a color-coding feature for menu text. This enhancement would allow items of concern, such as dietary restrictions, to be highlighted in colors that correspond with the labels presented to guests at events. Implementing this feature would improve clarity and ensure consistency between digital menus and on-site labeling. Review Source R Reviewer Event Manager Used the software for: Less than 1 year ### "An Event Manager's Dream Software " April 13, 2026 5.0 The customer service has been stellar! I have gotten hours back in my work day due to their interface Pros I deeply appreciate the user friendly software paired with a gorgeous aesthetic on the interface. I am consistently impressed as I become more confident in in the platform. Cons I have yet to find a con for Perfect Venue! I am eager to support them in finding ways of improvement and know this will happen the longer I utilize the platform. However I have yet to discover anything that I haven't liked. Review Source Mai M. Managing Director Used the software for: Less than 1 year ### "The Perfect Venue is Really Perfect!" March 16, 2026 5.0 A seamless experience from start to finish! It has integrated perfectly to our existing platforms and has improved efficiency tremendously! Pros My team is a small boutique catering and events company, so Perfect Venue is literally built for us! I can streamline and even automate repetitive tasks like BEOs, which makes my life exponentially easier! Cons I find Perfect Venue to have NO flaws! It's honestly designed for teams like mine and I couldn't be more pleased with the implementation and roll out! Review Source R Reviewer Director of Operations and Sales Used the software for: 1-3 years ### "The most user-friendly event software out there!" March 2, 2026 5.0 I no longer need an assistant because it is so easy and quick to use. It is similar to an app vs complicated, dated software like others. I can get an email from a client about an event detail and immediately go to Perfect Venue on my phone and edit, all within a minute, even from the road. Proposals are a breeze as well!!! Pros Perfect Venue is the most user-friendly event software hands down! The customer service is the best in the business, and any question that you have, is answered by their team within minutes vs days like the others. The immediate customer service is ongoing, not just within the couple of weeks after purchase like other programs. Rather than going through days and days of training like with the others, their team personally trains you in an hour which is all that is needed for this dream software. I can't recommend Perfect Venue enough. It has made event planning life so much easier that it is now actually very enjoyable! Cons There is nothing that I have found that I don't like. My only suggestion is that the beo's have the original date created at the bottom vs updating with each copy printed. I would also suggest that there is a way to create multiple proposals and save them under the client's account. My clients like to see a couple of different package options. This may be available, but I have not looked into it. Review Source Stephanie B. 4.0 November 5, 2026 AI summary based on a full review This platform greatly enhances time management and coordination for event planning by consolidating various tasks in one place. Despite its strengths, the calendar interface lacks visual appeal and could benefit from enhancements. Log in to unlock the full review, detailed ratings, and pros & cons mike A. Owner Used the software for: I used a free trial ### "The absolute Perfect Venue " November 7, 2025 4.0 I navigated through out the sight and will definitely be using this too book our venue for our Christmas bazzzar Pros Event planning has never been so easy booking your next venue this is the platform great value I’m surprised Cons The fact that I never knew there was a platform like this before great for anyone in charge of holding an event of any size Review Source ZD Zach D. Event Coordinator Used the software for: Less than 1 year ### "Perfect Venue Saved My Life (Not Really, but I’m Not as Stressed with It)" October 24, 2025 5.0 I love it. It really does make my work life easier. I’m sure I can mention more, but you just have to get it for yourself. The Customer Service is always quick with a response if you have a question. I know it can be scary learning new systems, but PV Staff will really work with you and make sure all of your questions are answered. Pros Perfect Venue is awesome! I have used it at two different pickleball facilities now and it makes scheduling private parties/events extremely easy. We didn’t have a very good system in place before switching over to PV and it’s helped tremendously. We were able to convert old bookings over to the PV System. They make payments easy whether they are onsite or offsite. We had an event schedule before we got PV and took the payment, but were easily able to show that the payment had been made with their “offline payments” tab so that we can still have all of the transactions in the correct area. I also love the fact that you can “tag” other coworkers when something pertains to them (ex. F&B Manager when event needs F&B). Cons Other than the whole website crashing the other day for an hour or two, nothing. It’s never crashed like that before in the time that I’ve been using it though. It’s been amazing and really helps me complete my daily jobs. Review Source R Reviewer Event Manager Used the software for: Less than 1 year ### "Perfect, Perfect, Perfect" October 23, 2025 4.0 Smooth experience, sales process was easy and well managed, onboarding was even more impressive and then the system speaks for itself. Our data was in hundreds of spots and now all in one place, we nearly cried sending the first proposal out, its truly amazing. Pros Pricing, support and fast onboarding, their team did a fantastic job getting the system up for us. The guest experience is really nice. We love the live proposal updates and internal info is also really well organized. Cons A few missing features otherwise its great. Submitted to have this and 7Rooms sync for pulling the reservations off our books, would love a integrated floorplan option. Review Source Glenda T. Director of Catering and Event Sales Used the software for: 1-3 years ### "Perfect Venue is my Go To Catering Software!" June 18, 2025 5.0 I would choose Perfect Venue over any Catering Software due to its easy set up and modifying capabilities in settings and in the proposal function. Calendar and Reporting Tabs are great as well. For the current yearly pricing this software is hands down the best option out there! Happy to refer anyone to make the switch to Perfect Venue! Pros It's extremely to set up and modify on your own. Very user friendly for my entire team. I like how easily you can start a proposal from the calendar function and add a new customer and account. Keeping up with payment is a breeze and the reports dashboard is easy to read and get accounting in a flash! Cons My one con is that lost events stay greyed on the calendar keeping it cluttered. I wish they would delete from the calendar but all the information stays in the software. Review Source Jenny B. Owner Operator Used the software for: Less than 1 year ### "Workflow changed forever...for the better" December 4, 2023 5.0 It has changed my work/life balance in an amazing way. I'd been cobbling together a ton of different systems for over 13 years running my business. Been using PerfectVenue since July 2023 -- I'm more efficient with sales and managing events. I love it. I can do everything I need to do from my phone. Pros Perfect Venue eliminates about 75% of the non-automated steps that I previously went through when booking an event. Cons There are moments when it's a little glitchy, and have had a couple of times when necessary features glitched/stopped working -- very importantly, the support team has acted responsively and fast every time. Crises averted! Review Source R Reviewer Venue Coordinator Used the software for: 1-3 years ### "Great Software with Great Customer Service" June 26, 2024 5.0 Pros I love the ease of use and ability to make quick changes. These quick changes are easily dispersed through our staff in real time, which makes for simple communication. Cons I wish you could do multi day events with separate BEO's. Review Source MS Michelle S. General Manager Used the software for: Less than 1 year ### "Perfect Venue is near perfect" September 2, 2024 4.0 It was easy to set up, easy to show others and has been a huge help! Support team always is helpful and quick at responding! Pros Ease of email responses helped streamline our business Cons Need a few more things customized for our particular situation. Review Source R Reviewer Managing Partner Used the software for: Less than 1 year ### "Perfect for event management professionals " December 4, 2023 5.0 Very happy with the platform and its ease of use and convenience Pros One place stop for event management and ease of use. Cons Contact and email system needs improvement Review Source Carlie W. Events Director Used the software for: 3-5 years ### "Perfect Venue " June 17, 2025 5.0 It has been fantastic! The team was great in helping us to get it set up and we have been smooth sailing ever since. I love this platform! Pros It is so well organized and easy to use! I am not super technology friendly and this has been so simple for me to navigate. Cons There isn't really anything I don't like about the platform. The only small improvement I would say is that changes don't save automatically but even that can be both good and bad depending on the work you're doing. Review Source Kelly C. Catering and Event Coordinator Used the software for: 1-3 years ### "Excellent beginner event tool for building your business" April 17, 2025 4.0 Very positive. It has helped us build our event business from the ground up in a very streamlined way with SOPs Pros Its very user friendly, and I love it's ability to link to google calendar Cons The calendar feature WITHIN perfect venue, is a bit of a nightmare to look at Review Source R Reviewer Artist Used the software for: I used a free trial ### "The perfect event" January 12, 2026 5.0 Pros I love the Set up and how easy it is to operate! Beneficial to the masses, very efficient and intentional Cons It could be a little difficult to navigate,the bugs and issues made the experience a little difficult Review Source R Reviewer Event Coordinator Used the software for: 1-3 years ### "Intuitive Friendly Useful " January 30, 2025 5.0 I have a great experience with Perfect Venue, as it is tool i use everyday and it makes my job very easy. Pros I like it that is very intuitive, easy to use. Even if you have never use it before, you will learn it very fast. Cons Maybe have more features to be able to add more individual set up for specific menus. Review Source Lisa J. Founder, Principal Used the software for: 3-5 years ### "A Great Fit for Our Clients" July 2, 2024 5.0 It doesn't get any better than Perfect Venue. Hands down, their support for the overall cost of the service, is downright incredible. Pros Perfect Venue offers a really nice contrast to so many bigger out-of-the-box venue platforms. We love the flexibility and the accessible price but what I really appreciate most is how they continue to innovate at a respectable pace, how accessible their support is, and how hard the effort to make the product seamless across so many job functions and critical needs. Cons Being a newer platform in the field all of the features on our wish list are not always already available. Review Source Kayla T. Group Sales Used the software for: Less than 1 year ### "Easy to use and Implement! Big Time Saver!" December 4, 2023 5.0 Pros The ease of booking events is great! We are saving time tracking leads from our website. It allows our group sales team easy access to all info! Cons The layout of the BEO is clunky and could be organized better to be easier to read and fit better on the page. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.