# Perfect Venue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Perfect Venue the right Venue Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266878/Perfect-Venue/reviews --- Perfect Venue 4.8 (78) [View alternatives](https://www.capterra.com/p/266878/Perfect-Venue/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Perfect Venue Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Mai M Managing DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I can streamline and even automate repetitive tasks like BEOs, which makes my life exponentially easier!“ March 13, 2026 TS Tee S ArtistPhotography, Self-employedUsed the software for: I used a free trial. “It could be a little difficult to navigate,the bugs and issues made the experience a little difficult“ January 9, 2026 AG Alex G Event CoordinatorFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Perfect Venue excels at maintaining visual organization, ensuring that information is clear and accessible.“ April 28, 2026 KM Kate M General ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I guess the my least favorite thing was building out the menu options but that's tedious no matter what platform you use. Once you put the time in, it makes all event planning easier.“ June 17, 2025 CT Crystal M. T Director of Catering Sales and EventsRestaurants, 2 - 10 employeesUsed the software for: More than 2 years. “We are a small, family-owned restaurant where we ALL wear a gozillion hats, so PV streamlines our Catering side BIGTIME! And while we probably haven't even BEGUN to tap into ALL the features of PV, what we DO appreciate the most is having ALL our client info -- past and present -- available in ONE accessible place.“ June 20, 2024 km kim m managerRestaurants, 2 - 10 employeesUsed the software for: I used a free trial. “At the moment, I can only add repeated events and set them up permanently, and when I need to cancel certain dates, I think I need to cancel all instances of them.“ May 26, 2025 MH Martha H Food and Beverage DirectorEvents Services, 51 - 200 employeesUsed the software for: 6-12 months. “It has allowed our event coordinators and all participating employees to be on the same page at all times and have a thorough event process.“ June 20, 2024 GT Glenda T Director of Catering and Event SalesRestaurants, 11 - 50 employeesUsed the software for: 1-2 years. “My one con is that lost events stay greyed on the calendar keeping it cluttered. “ June 17, 2025 ## Showing most helpful reviews Showing 1-25 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristin C. COO Wine and Spirits Used the software for: 6-12 months ### "Very happy customer!" January 9, 2025 4.0 Great product, great service, highly recommended Pros Very intuitive design & excellent customer service. We've used many different platforms for events over the years and this one stands tall above the others. Cons We encountered a few kinks during our implementation and use, but their team responded and addressed issues very quickly. Everyone we encountered genuinely cared about our needs and worked hard to come up with creative solutions. Not an easy task as our business is a bit of a square peg in a world of round holes :) Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) design, features, price, service - these were all pain points with other provider Review Source Response from Perfect Venue July 14, 2025 Thank you so much for the kind words Kristin! We're always here to help you folks :) AG Alex G. Event Coordinator Food & Beverages Used the software for: 1-2 years ### "Consistently Evolving to Meet Client Needs" April 28, 2026 5.0 One of the standout aspects of Perfect Venue is the consistent rollout of new features and improvements. Each week brings updates or fixes, reflecting the company’s responsiveness to user feedback. This ongoing attention to reported issues fosters a sense of being truly heard and valued as a customer. Pros Perfect Venue excels at maintaining visual organization, ensuring that information is clear and accessible. Additionally, the team’s commitment to weekly improvements across all areas demonstrates a dedication to ongoing excellence and growth. Cons I recommend that Perfect Venue consider adding a color-coding feature for menu text. This enhancement would allow items of concern, such as dietary restrictions, to be highlighted in colors that correspond with the labels presented to guests at events. Implementing this feature would improve clarity and ensure consistency between digital menus and on-site labeling. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Perfect Venue provided a more competitive offer on their services at the time, delivering excellent value and making them a compelling choice for my needs. Review Source MA Mike A. Owner Food & Beverages Used the software for: I used a free trial ### "The absolute Perfect Venue " October 27, 2025 4.0 I navigated through out the sight and will definitely be using this too book our venue for our Christmas bazzzar Pros Event planning has never been so easy booking your next venue this is the platform great value I’m surprised Cons The fact that I never knew there was a platform like this before great for anyone in charge of holding an event of any size Review Source BH Bethany H. Director of Operations and Sales Hospitality Used the software for: 1-2 years ### "The most user-friendly event software out there!" February 26, 2026 5.0 I no longer need an assistant because it is so easy and quick to use. It is similar to an app vs complicated, dated software like others. I can get an email from a client about an event detail and immediately go to Perfect Venue on my phone and edit, all within a minute, even from the road. Proposals are a breeze as well!!! Pros Perfect Venue is the most user-friendly event software hands down! The customer service is the best in the business, and any question that you have, is answered by their team within minutes vs days like the others. The immediate customer service is ongoing, not just within the couple of weeks after purchase like other programs. Rather than going through days and days of training like with the others, their team personally trains you in an hour which is all that is needed for this dream software. I can't recommend Perfect Venue enough. It has made event planning life so much easier that it is now actually very enjoyable! Cons There is nothing that I have found that I don't like. My only suggestion is that the beo's have the original date created at the bottom vs updating with each copy printed. I would also suggest that there is a way to create multiple proposals and save them under the client's account. My clients like to see a couple of different package options. This may be available, but I have not looked into it. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Needed easier program that doesn't have so many glitches. Review Source ZD Zach D. Event Coordinator Sports Used the software for: 6-12 months ### "Perfect Venue Saved My Life (Not Really, but I’m Not as Stressed with It)" October 21, 2025 5.0 I love it. It really does make my work life easier. I’m sure I can mention more, but you just have to get it for yourself. The Customer Service is always quick with a response if you have a question. I know it can be scary learning new systems, but PV Staff will really work with you and make sure all of your questions are answered. Pros Perfect Venue is awesome! I have used it at two different pickleball facilities now and it makes scheduling private parties/events extremely easy. We didn’t have a very good system in place before switching over to PV and it’s helped tremendously. We were able to convert old bookings over to the PV System. They make payments easy whether they are onsite or offsite. We had an event schedule before we got PV and took the payment, but were easily able to show that the payment had been made with their “offline payments” tab so that we can still have all of the transactions in the correct area. I also love the fact that you can “tag” other coworkers when something pertains to them (ex. F&B Manager when event needs F&B). Cons Other than the whole website crashing the other day for an hour or two, nothing. It’s never crashed like that before in the time that I’ve been using it though. It’s been amazing and really helps me complete my daily jobs. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Before I brought up PV, we were using our pickleball system and a spreadsheet. Used Court Reserve and Google Sheets before PV Review Source Response from Perfect Venue October 25, 2025 Thanks so much for the awesome review and for highlighting how offline payments and coworker tagging help your team. We are sorry about the temporary outage you experienced, this was caused by an internet wide AWS outage, our typical uptime exceeds industry standards of 99.99%. If you ever need a hand, our support team is always here at support@perfectvenue.com GT Glenda T. Director of Catering and Event Sales Restaurants Used the software for: 1-2 years ### "Perfect Venue is my Go To Catering Software!" June 17, 2025 5.0 I would choose Perfect Venue over any Catering Software due to its easy set up and modifying capabilities in settings and in the proposal function. Calendar and Reporting Tabs are great as well. For the current yearly pricing this software is hands down the best option out there! Happy to refer anyone to make the switch to Perfect Venue! Pros It's extremely to set up and modify on your own. Very user friendly for my entire team. I like how easily you can start a proposal from the calendar function and add a new customer and account. Keeping up with payment is a breeze and the reports dashboard is easy to read and get accounting in a flash! Cons My one con is that lost events stay greyed on the calendar keeping it cluttered. I wish they would delete from the calendar but all the information stays in the software. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Pricing was the biggest factor in us switching from Tripleseat. WE are a small business so every dollar counts. Review Source Response from Perfect Venue October 25, 2025 Thank you for the thoughtful review and the love for payments, calendar, reports, and the app. For the greyed out lost events, you can declutter the calendar by filtering out the Lost status so they do not display while all details remain saved for reporting. https://help.perfectvenue.com/knowledge/notes-recurring-events https://perfectvenue.canny.io/changelog/filter-events-in-calendar LW Leah W. Event Manager Events Services Used the software for: Less than 6 months ### "Perfect, Perfect, Perfect" September 25, 2025 4.0 Smooth experience, sales process was easy and well managed, onboarding was even more impressive and then the system speaks for itself. Our data was in hundreds of spots and now all in one place, we nearly cried sending the first proposal out, its truly amazing. Pros Pricing, support and fast onboarding, their team did a fantastic job getting the system up for us. The guest experience is really nice. We love the live proposal updates and internal info is also really well organized. Cons A few missing features otherwise its great. Submitted to have this and 7Rooms sync for pulling the reservations off our books, would love a integrated floorplan option. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Pricing and back end system were similar to hubspot and I could tell right away we were going to be happy when I viewed another team members platform Review Source Response from Perfect Venue October 25, 2025 Thank you for the shoutout on pricing, support and fast onboarding. For floor plans, we now integrate with Prismm so you can attach interactive layouts to proposals. SevenRooms sync is on our radar and you can add your vote to help us prioritize it here: https://perfectvenue.canny.io/feature-requests/p/sevenrooms-integration https://help.perfectvenue.com/knowledge/prismm NK Nika K. Event Manager Restaurants Used the software for: Less than 6 months ### "An Event Manager's Dream Software " April 8, 2026 5.0 The customer service has been stellar! I have gotten hours back in my work day due to their interface Pros I deeply appreciate the user friendly software paired with a gorgeous aesthetic on the interface. I am consistently impressed as I become more confident in in the platform. Cons I have yet to find a con for Perfect Venue! I am eager to support them in finding ways of improvement and know this will happen the longer I utilize the platform. However I have yet to discover anything that I haven't liked. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) I was losing hours by using other task management platforms and the interface was outdated making it less than desirable for clients Review Source SG Stephanie G. Owner Event Planner Food & Beverages Used the software for: Less than 6 months ### "Look no further!" October 20, 2025 5.0 Only been a few months but onboarding and \[sensitive content hidden\] have been great! Onboarding was so easy and integration of old data into this system was easy. Pros Great value for your money, easy to use, great customer service. Love the ability to use an ap on my phone to answer folks quickly or look things up without having to turn a laptop on. Cons Wish I knew about it sooner as our small business was using another app that was too much and too expensive for what we needed it for. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Too expensive, not an easy platform with customer service too slow. Review Source Response from Perfect Venue October 25, 2025 Thank you so much for the thoughtful review and for highlighting the mobile app, easy onboarding, and smooth data migration. We are thrilled Perfect Venue is saving you time and our team is always here if you need anything. MA Mel A. Head of Hospitality Operations Restaurants Used the software for: Less than 6 months ### "So far enjoying using Perfect Venue!" April 29, 2026 4.0 Overall, I have enjoyed using this platform. I find it is a good value for the price, it is very easy to use, and it has saved me tons of time when booking an event. What used to be 30 emails back and forth is now just a few and a proposal. This has been huge for me! Pros I feel like it almost gamifies the event planning procedure. I like having everything in one place. It is easy to use, and the help articles are actually helpful. Cons Some of the features I do find a bit clunky, and feel could be improved. I wish it were a little more friendly to users who aren't using any of the online payment options. It feels like I am not able to use the platform to its full potential because we don't use any of the few options for integrated payment platforms. Review Source IK Ioana K. Events Manager Food & Beverages Used the software for: 1-2 years ### "Perfect Venue became my favorite tool!" October 2, 2024 5.0 I love using Perfect Venue daily - both on my laptop and phone! And it keeps getting better due to the constant development and growth! Pros Perfect Venue is a breeze to use and so very easy to customize when compared to other events management software. Build proposals in minutes and edit and share them in seconds! Cons Wish it had a buit-in floor plan tool but I know that's a high dream. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Excellent price for a great product that competes well with the bigger, more expensive brands. Review Source Response from Perfect Venue October 11, 2024 Ioana, thank you so much for this great review! We are so happy to hear that you're loving Perfect Venue :) We appreciate your feedback and I have added a feature request vote for you for a built-in floor plan tool! ES Ed S. Venue Manager Entertainment Used the software for: Less than 6 months ### "Perfect Venue is close to perfect...for us" June 20, 2024 5.0 Perfect venue is a really solid option for smaller venues. Coming from a software development background, it is well developed, user experience is great, and will have most if not all the features or integrations you'll need. Pros Easy setup and get started. Great design to make it easy to understand and use. Proposal feature is very well done and our clients appreciate how easy it is to understand what they are paying for. Cons For our small venue it is a great fit. Hoping they will integrate a venue tour scheduler similar to Calendly and a more automated way to remind clients of payments that are upcoming / due. Alternatives considered [Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/) Reason for choosing Perfect Venue Planning Pod seemed to offer a ton more features. But the more advanced features we do not need at this time. As we grow and have more management needs, Planning Pod is software we will consider. Switched from [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Overall features, integrations, and UX design was much better. Dubsado seemed to focus more on managing general projects and Perfect Venue is designed to support event spaces and management. Review Source Response from Perfect Venue July 10, 2024 Thank you so much the the great review and insightful feedback, Ed! We truly appreciate you! JB Jenny B. Owner Operator Hospitality Used the software for: Less than 6 months ### "Workflow changed forever...for the better" November 30, 2023 5.0 It has changed my work/life balance in an amazing way. I'd been cobbling together a ton of different systems for over 13 years running my business. Been using PerfectVenue since July 2023 -- I'm more efficient with sales and managing events. I love it. I can do everything I need to do from my phone. Pros Perfect Venue eliminates about 75% of the non-automated steps that I previously went through when booking an event. Cons There are moments when it's a little glitchy, and have had a couple of times when necessary features glitched/stopped working -- very importantly, the support team has acted responsively and fast every time. Crises averted! Reason for choosing Perfect Venue I've been trying to find it for years. Just stumbled across an ad when searching for "event venue management software". None of the other products offered what I needed at all, so I did not consider them. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/)[Streak](https://www.capterra.com/p/124465/Streak/) PerfectVenue is easier to use, looks professional, works mostly well on mobile, and brings all the various strands of event management together into one single program. Review Source KC Kelly C. Catering and Event Coordinator Restaurants Used the software for: 1-2 years ### "Excellent beginner event tool for building your business" April 16, 2025 4.0 Very positive. It has helped us build our event business from the ground up in a very streamlined way with SOPs Pros Its very user friendly, and I love it's ability to link to google calendar Cons The calendar feature WITHIN perfect venue, is a bit of a nightmare to look at Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue the interface was much more user friendly Review Source Response from Perfect Venue July 31, 2025 Thank you so much for sharing your feedback, Kelly! We'd love to hear more about your thoughts on the calendar - feel free to send more info to support@perfectvenue.com :) kM kim M. manager Restaurants Used the software for: I used a free trial ### " easy to use settings" May 26, 2025 5.0 Customer account management for accounts with multiple reservations and contacts within the company. It would be better to manage the account by address book rather than by event contact. I wish I could sort the reports by customer account. Pros I really like the user experience and ease of use. It's very user-friendly and I like the ability to connect to Google Calendar. Cons Repeated events are inconvenient. Please allow me to edit repeated events by date. At the moment, I can only add repeated events and set them up permanently, and when I need to cancel certain dates, I think I need to cancel all instances of them. Review Source AM Amelia M. Catering Coordinator Events Services Used the software for: 1-2 years ### "Excellent Experience" August 28, 2024 5.0 Our bookkeeper introduced us to Perfect Venue when our business was first changing from a brick and mortar restaurant to solely catering. This catering software has been incredible for us - keeping everything in a centralised location - and able to pull up notes, documents, etc. from past events for reference. Pros There are regular updates to the platform, striving to make lives easier for the users.. When we give feedback, it goes directly to a person, rather than a bot, and we receive responses from a person! We feel that client feedback is listened to and taken into consideration for future updates. Cons We have made several errors regarding fees - usually attributed to new menu items that are saved incorrectly by user error. It's certainly cost us some money, but we're aware of this issue and are more vigilant. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Google was too spread out and confusing. Review Source Response from Perfect Venue September 12, 2024 Amelia, thank you so much for the wonderful review! We are so glad to hear that you're loving Perfect Venue :) KM Katie M. Events Director Events Services Used the software for: 6-12 months ### "Perfect Venue is a great solution for our venue." October 1, 2024 5.0 Strong experience. Good customer service and great improvements. Pros User-friendly experience on the back end. Good outfacing customer portal. Cons The ability to break out venue and food & beverage total fees seperately. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Ability to customize and more userfriendly. Review Source Response from Perfect Venue October 10, 2024 Katie, thank you for the stellar review! We appreciate your feedback and are glad to have you folks as customers :) SN Sandra N. Retreat Advisor Hospitality Used the software for: 1-2 years ### "Optimizing Our Workflow: Perfect Venue Provides Quick, Simple, and Effective Results" August 28, 2024 5.0 Super fast, super easy, it makes the work very efficient, saving time. Plus, clients understand everything perfectly. Internally, within the team, the tasks and notifications are great. It's truly excellent Pros Without a doubt, one of the best platforms for creating quotes. We've tried many, and this is by far the easiest with the best features Cons you don't have the mobile app in Mexico :( Review Source Response from Perfect Venue September 5, 2024 Thank you so much for the great review, Sandra! It's so great to hear that Perfect Venue is optimizing your process! FD Fabrizio D. Marketing and Sales Manager Food & Beverages Used the software for: 2+ years ### "A Must Have Booking Tool for Restaurant Group Dining Events." August 12, 2024 5.0 I am using perfect venue for the last 4 years and I cannot complaint about. It is a solid tool helps to speed up the bookings. Pros The interface is really intuitive and easy to navigate. The automated email and template are really cool. Also the AI tool helps. Cons In the mobile version, I cannot sort the events as I do in the desktop version. Also, sometimes response to leads might go in spam. A text messaging tool would be great. Review Source Response from Perfect Venue August 14, 2024 Thank you so much for the review Fabrizio! We appreciate you! DC David C. Chief Public Spaces Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Perfect venue has helped our team manage complex events" August 27, 2024 5.0 Pros Easy to use and I like that they make continual improvements Cons Sometimes the features aren’t very flexible or customizable, but they are working on it Review Source Response from Perfect Venue September 5, 2024 Thank you so much for the great review, David! We always appreciate feedback so please don't hesitate to reach out! BW Barbie W. Director of Sales Events Services Used the software for: 1-2 years ### "Go for it! " June 21, 2024 5.0 We began using Perfect Venue from day one and have been so pleased with it. Pros This program will streamline your event booking and tracking process. It is easy to use and customize as you make changes or updates to your pricing or processes. It will save you hours and keep you organized. Worth every penny! Cons No complaints! This has been an awesome product - easy to use! Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the review, Barbie! It's so great to hear that Perfect venue is saving you time! KT Kayla T. Group Sales Entertainment Used the software for: 6-12 months ### "Easy to use and Implement! Big Time Saver!" November 30, 2023 5.0 Pros The ease of booking events is great! We are saving time tracking leads from our website. It allows our group sales team easy access to all info! Cons The layout of the BEO is clunky and could be organized better to be easier to read and fit better on the page. Review Source Response from Perfect Venue December 4, 2023 Thank you Kayla! We're so happy to hear your sales team is enjoying it! GM Graham M. Director of Operations Events Services Used the software for: 1-2 years ### "Fantastic Product and Service - Highly Recommend!" June 20, 2024 5.0 10/10 would recommend. Amazing product and responsive team that will help with setup and training. Pros Ease of use and atheistically pleasing. Took our business from a startup to well over 1million in gross revenue within a year! Customers love the contracts and ease of use. Cons Missing some key features to help run the business better like a quick books integration but they are very eager to listen to customer feedback and integrate new systems Review Source Response from Perfect Venue July 10, 2024 Thank you for the wonderful review and for being such a great customer, Graham! We appreciate you! SR Stephanie R. CEO Food & Beverages Used the software for: Less than 6 months ### "Perfect Platform " June 20, 2024 5.0 We are very excited to have found perfect Venue, looking forward towards the increase efficiency and communications within. Pros Ease of use! Very easy to learn, Support is fantastic. Cons Have not found a con yet. If I was forced to pick something- no integration with our POS- Toast. Reason for choosing Perfect Venue ease of use Review Source Response from Perfect Venue July 10, 2024 Thank you for the wonderful review, Stephanie! We are so glad to hear that you're loving the system! DS Diana S. Marketing and Operations Director Entertainment Used the software for: Less than 6 months ### "Transforming our Event Management" November 30, 2023 5.0 Pros We have just started with Perfect Venue. Training materials and support team have been amazingly helpful and responsive in our deployment. We are successfully receiving event requests and using the system is proving to be as easy as advertised. Cons Nothing. This is a great system and tool for us. Review Source Similar Products Featured ## Related categories [Catering](https://www.capterra.com/catering-software/)[Venue Management](https://www.capterra.com/venue-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.