# Page 3 | Perfect Venue Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Perfect Venue the right Venue Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/266878/Perfect-Venue/reviews

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Perfect Venue

4.8 (78)

[View alternatives](https://www.capterra.com/p/266878/Perfect-Venue/alternatives/)

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Last updated February 19th, 2026

# Page 3 - Reviews of Perfect Venue

## Showing most helpful reviews

Showing 51-75 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Shane K.  
Assistant Director  
Events Services  
Used the software for: 6-12 months

### "Great organizational tool"

November 7, 2024

5.0

Very positive and very convenient, the most organized I’ve ever seen a site like this, it changed the way we do business.

Pros

Very effective and efficient it organizes everything for you

Cons

The abundance of different colors sometimes the calendar gets jumbled

Review Source

Response from Perfect Venue

February 3, 2025

Thank you so much for the wonderful review, Shane! We appreciate your feedback.

AM

Amelia M.  
Catering Coordinator  
Events Services  
Used the software for: 1-2 years

### "Excellent Experience"

August 28, 2024

5.0

Our bookkeeper introduced us to Perfect Venue when our business was first changing from a brick and mortar restaurant to solely catering. This catering software has been incredible for us - keeping everything in a centralised location - and able to pull up notes, documents, etc. from past events for reference.

Pros

There are regular updates to the platform, striving to make lives easier for the users.. When we give feedback, it goes directly to a person, rather than a bot, and we receive responses from a person! We feel that client feedback is listened to and taken into consideration for future updates.

Cons

We have made several errors regarding fees - usually attributed to new menu items that are saved incorrectly by user error. It's certainly cost us some money, but we're aware of this issue and are more vigilant.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Google was too spread out and confusing.

Review Source

Response from Perfect Venue

September 12, 2024

Amelia, thank you so much for the wonderful review! We are so glad to hear that you're loving Perfect Venue :)

KR

Kendall R.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Great venue booking program!"

October 1, 2024

5.0

We've loved PV since we opened our venue! It helps us look so efficient to our guests!

Pros

User friendly program that makes scheduling a breeze!

Cons

Nothing!!! The only thing I would like is for an easy way to repeat an event if people book monthly.

Review Source

Response from Perfect Venue

October 10, 2024

Thanks for an awesome review, Kendall! We are so glad to hear that you are loving the system :) Have you utilized the duplication feature for events by clicking the three dots by the event name? That might be a great option for you!

KM

Katie M.  
Events Director  
Events Services  
Used the software for: 6-12 months

### "Perfect Venue is a great solution for our venue."

October 1, 2024

5.0

Strong experience. Good customer service and great improvements.

Pros

User-friendly experience on the back end. Good outfacing customer portal.

Cons

The ability to break out venue and food & beverage total fees seperately.

Switched from

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)

Ability to customize and more userfriendly.

Review Source

Response from Perfect Venue

October 10, 2024

Katie, thank you for the stellar review! We appreciate your feedback and are glad to have you folks as customers :)

VV

Vanessa V.  
Event Manager  
Events Services  
Used the software for: 1-2 years

### "Passionr restaurant Group "

August 27, 2024

5.0

Good but it could be better making easier to create the reports, to filter events by more features and to make real invoices

Pros

Its very easy to see the Calendar and events

Cons

That its not friendly to do invoices, reports and all the operative task

Review Source

Response from Perfect Venue

September 5, 2024

Thank you so much for the review, Vanessa! We appreciate your feedback and we'd love to discuss more with you- support@perfectvenue.com

SN

Sandra N.  
Retreat Advisor  
Hospitality  
Used the software for: 1-2 years

### "Optimizing Our Workflow: Perfect Venue Provides Quick, Simple, and Effective Results"

August 28, 2024

5.0

Super fast, super easy, it makes the work very efficient, saving time. Plus, clients understand everything perfectly. Internally, within the team, the tasks and notifications are great. It's truly excellent

Pros

Without a doubt, one of the best platforms for creating quotes. We've tried many, and this is by far the easiest with the best features

Cons

you don't have the mobile app in Mexico :(

Review Source

Response from Perfect Venue

September 5, 2024

Thank you so much for the great review, Sandra! It's so great to hear that Perfect Venue is optimizing your process!

MS

Michelle S.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Perfect Venue is near perfect"

August 27, 2024

4.0

It was easy to set up, easy to show others and has been a huge help! Support team always is helpful and quick at responding!

Pros

Ease of email responses helped streamline our business

Cons

Need a few more things customized for our particular situation.

Alternatives considered

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Perfect Venue

Ease of use, seemed to fit what we need best!

Review Source

Response from Perfect Venue

September 5, 2024

Thank you so much for taking the time to write this review, Michelle! We appreciate your feedback and are so happy to have you.

FD

Fabrizio D.  
Marketing and Sales Manager  
Food & Beverages  
Used the software for: 2+ years

### "A Must Have Booking Tool for Restaurant Group Dining Events."

August 12, 2024

5.0

I am using perfect venue for the last 4 years and I cannot complaint about. It is a solid tool helps to speed up the bookings.

Pros

The interface is really intuitive and easy to navigate. The automated email and template are really cool. Also the AI tool helps.

Cons

In the mobile version, I cannot sort the events as I do in the desktop version. Also, sometimes response to leads might go in spam. A text messaging tool would be great.

Review Source

Response from Perfect Venue

August 14, 2024

Thank you so much for the review Fabrizio! We appreciate you!

MH

Meagan H.  
Director of Marketing  
Restaurants  
Used the software for: Less than 6 months

### "Great UX - Easy Navigation and Use"

August 28, 2024

5.0

Pros

Ease of use for the platform. For the capacity we need for booking restaurant events, this has everything we need without having a bunch of extra unnecessary features cluttering up the space.

Cons

We are very happy with the feature of Perfect Venue.

Switched from

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)

Perfect Venue offers a simple solution for what we need to run our functions.

Review Source

Response from Perfect Venue

September 12, 2024

Meagan, thank you so much for the stellar review! We appreciate you!

BH

Bryan H.  
Business Manager  
Events Services  
Used the software for: Less than 6 months

### "Perfect venue is Worth it!"

August 7, 2024

5.0

Perfect Venue has made booking mistakes a thing of the past - It is intuitive, easy to navigate and provides tools we hadn't even thought about.

Pros

The organization and calendar integration has been a life saver. Being able to have a snapshot of all inquiries, bookings and tours in one place without having to manually add them is priceless.

Cons

Not having the option to import google sheets and docs directly to PV with the entry level plan took a lot of time.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

We were manually tracking all inquiries and events, which took valuable time away from tasks that matter.

Review Source

Response from Perfect Venue

August 14, 2024

Thank you so much for the great review, Bryan! We are so thrilled to hear that Perfect Venue has been a life saver for you!

DC

David C.  
Chief Public Spaces Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Perfect venue has helped our team manage complex events"

August 27, 2024

5.0

Pros

Easy to use and I like that they make continual improvements

Cons

Sometimes the features aren’t very flexible or customizable, but they are working on it

Review Source

Response from Perfect Venue

September 5, 2024

Thank you so much for the great review, David! We always appreciate feedback so please don't hesitate to reach out!

ES

Ed S.  
Venue Manager  
Entertainment  
Used the software for: Less than 6 months

### "Perfect Venue is close to perfect...for us"

June 20, 2024

5.0

Perfect venue is a really solid option for smaller venues. Coming from a software development background, it is well developed, user experience is great, and will have most if not all the features or integrations you'll need.

Pros

Easy setup and get started. Great design to make it easy to understand and use. Proposal feature is very well done and our clients appreciate how easy it is to understand what they are paying for.

Cons

For our small venue it is a great fit. Hoping they will integrate a venue tour scheduler similar to Calendly and a more automated way to remind clients of payments that are upcoming / due.

Alternatives considered

[Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/)

Reason for choosing Perfect Venue

Planning Pod seemed to offer a ton more features. But the more advanced features we do not need at this time. As we grow and have more management needs, Planning Pod is software we will consider.

Switched from

[Dubsado](https://www.capterra.com/p/206389/Dubsado/)

Overall features, integrations, and UX design was much better. Dubsado seemed to focus more on managing general projects and Perfect Venue is designed to support event spaces and management.

Review Source

Response from Perfect Venue

July 10, 2024

Thank you so much the the great review and insightful feedback, Ed! We truly appreciate you!

CS

Caroline S.  
owner  
Food & Beverages  
Used the software for: 1-2 years

### "1 year Review"

June 21, 2024

5.0

Overall you can't beat the price for what you get. The other systems that I was considering were $100+ more monthly, and weren't perfect either. This system had more pros then cons, and enough customizable areas that allowed me flexibility. Would recommend as it is easy to use, cost effective, easy to train, and more than basic.

Pros

1\. Affordable 2. Syncs to google calendar 3. Send proposals, client can sign & pay deposit at the same time. 4. Has ability to allow ACH 5. Customizable forms 6. Company is fantastic about adding new features that users can request. If enough users vote on it, a lot of the features are implemented. 7. Customer service gets back to you in less than an hr. Usually in the first 20 minutes, and super friendly.

Cons

1\. Wish PV ACH could be similar to Stripe system that created a unique bank acct # for each customer. Customers can only pay via ACH if they log into their bank account via PV. I currently go into Stripe, create a new customer, create an idential invoice, which gives me a bank account. I then forward to client & they do a wire that way. 2. Menu update & menu setting is terrible & hard to read, as it puts the menu name in a small 2 inch width column so it's half a page long sometimes. There is no way to pull a report to see what menu items you have to check what you have. I found a couple duplicate menu items, which were missed bc I didn't see them. 3. Wish they were integrated with gmail. Right now, PV emails come into my gmail with a random PV email, so if the client replies outside of the chain or their subject line is different, it does not show up in the PV inbox. You will need to monitor your original email box to make sure nothing gets missed.

Reason for choosing Perfect Venue

1\. Customizable 2. Cost 3. Ease of use

Review Source

Response from Perfect Venue

July 10, 2024

Thank you so much for the insightful review, Caroline! We truly appreciate your feedback.

BW

Barbie W.  
Director of Sales  
Events Services  
Used the software for: 1-2 years

### "Go for it! "

June 21, 2024

5.0

We began using Perfect Venue from day one and have been so pleased with it.

Pros

This program will streamline your event booking and tracking process. It is easy to use and customize as you make changes or updates to your pricing or processes. It will save you hours and keep you organized. Worth every penny!

Cons

No complaints! This has been an awesome product - easy to use!

Review Source

Response from Perfect Venue

July 10, 2024

Thank you so much for the review, Barbie! It's so great to hear that Perfect venue is saving you time!

PJ

Patrica J.  
F and B Director  
Events Services  
Used the software for: 6-12 months

### "Perfect Venue is the best!"

June 20, 2024

5.0

I really enjoyed using Perfect Venue and I will certainly recommend PV at my next position.

Pros

I liked the ease of use, set up, and support. The BEOs, Invoices, Proposals were easy to develop. I really liked being able to have all of my menu options available so that creating a proposal was fast and easy. The calendar was also a great feature. Being able to view reports from anywhere and at any time was a great tool as well.

Cons

I really have no complaints. The customer support team was very knowledgeable. Again, I have no complaints.

Reason for choosing Perfect Venue

Ease of use, cost, and great customer service.

Switched from

[Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/)

Ease of set up and use. Cost was also a deciding factor.

Review Source

Response from Perfect Venue

July 10, 2024

Thank you so much for the thoughtful review, Patricia! We appreciate having you as a customer and we are here for whatever you need!

BF

Brittany F.  
Venue Coordinator  
Hospitality  
Used the software for: 1-2 years

### "Great Software with Great Customer Service"

June 20, 2024

5.0

Pros

I love the ease of use and ability to make quick changes. These quick changes are easily dispersed through our staff in real time, which makes for simple communication.

Cons

I wish you could do multi day events with separate BEO's.

Reason for choosing Perfect Venue

It is a super clean system and easy to read.

Switched from

[Amadeus Sales & Event Management](https://www.capterra.com/p/96710/hotel-SalesPro/)

Perfect Venue is more user friendly and easier for guests to understand.

Review Source

Response from Perfect Venue

July 10, 2024

Thank you so much for the great review, Brittany! We are so glad to hear you're loving the system!

GM

Graham M.  
Director of Operations  
Events Services  
Used the software for: 1-2 years

### "Fantastic Product and Service - Highly Recommend!"

June 20, 2024

5.0

10/10 would recommend. Amazing product and responsive team that will help with setup and training.

Pros

Ease of use and atheistically pleasing. Took our business from a startup to well over 1million in gross revenue within a year! Customers love the contracts and ease of use.

Cons

Missing some key features to help run the business better like a quick books integration but they are very eager to listen to customer feedback and integrate new systems

Review Source

Response from Perfect Venue

July 10, 2024

Thank you for the wonderful review and for being such a great customer, Graham! We appreciate you!

EM

Emily M.  
Events Manager  
Sports  
Used the software for: 6-12 months

### "Event Management 5 Star Tool"

June 26, 2024

5.0

Pros

PV significantly streamlined our planning process, saving valuable time at every stage. Its intuitive interface and automated features allowed us to efficiently organize schedules, coordinate with vendors, and communicate with attendees in real-time, reducing manual tasks and potential errors. Overall, it maximized our productivity, ensuring seamless time management and enabling us to focus more on enhancing the event experience.

Cons

Everything was great and executed as instructed

Review Source

Response from Perfect Venue

July 10, 2024

Thank you for the review, Emily! We are so glad to hear that Perfect Venue has streamlined your process and improved your event management.

NK

Nikita K.  
CEO  
Hospitality  
Used the software for: 6-12 months

### "easy to use software "

June 20, 2024

5.0

Pros

I like how easy to use it is. I love how everything's kind of built out so you can just kind of give it to people and even without any training you can have them be salespeople for you.

Cons

I think the biggest disadvantage is if you decide to change the policy for someone or change the deposit form or something like that, it goes to everybody and there's no way to customize it per person.

Review Source

Response from Perfect Venue

July 10, 2024

Thank you for the great review, Nikita! We are so glad to have you as a customer! Please reach out to support@perfectvenue.com and we will be happy to discuss policies and deposits with you to find a solution!

HQ

Heidi Q.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Really easy to use "

June 11, 2024

5.0

It was good very streamlined not a lot to set up or be confused by.

Pros

How easy it was to set up and get things going.

Cons

Figuring out the deposit amounts and utilizing them correctly.

Alternatives considered

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)

Reason for choosing Perfect Venue

Just was more basic wasn’t as many as features.

Switched from

[Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/)

Cost and an excess of features I was not utilizing.

Review Source

Response from Perfect Venue

July 10, 2024

Thank you so much for the wonderful review, Heidi! We are so glad you're finding the system easy to use.

SR

Stephanie R.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Perfect Platform "

June 20, 2024

5.0

We are very excited to have found perfect Venue, looking forward towards the increase efficiency and communications within.

Pros

Ease of use! Very easy to learn, Support is fantastic.

Cons

Have not found a con yet. If I was forced to pick something- no integration with our POS- Toast.

Reason for choosing Perfect Venue

ease of use

Review Source

Response from Perfect Venue

July 10, 2024

Thank you for the wonderful review, Stephanie! We are so glad to hear that you're loving the system!

KT

Kayla T.  
Group Sales  
Entertainment  
Used the software for: 6-12 months

### "Easy to use and Implement! Big Time Saver!"

November 30, 2023

5.0

Pros

The ease of booking events is great! We are saving time tracking leads from our website. It allows our group sales team easy access to all info!

Cons

The layout of the BEO is clunky and could be organized better to be easier to read and fit better on the page.

Review Source

Response from Perfect Venue

December 4, 2023

Thank you Kayla! We're so happy to hear your sales team is enjoying it!

MP

Megan P.  
Staff Accountant  
Hospitality  
Used the software for: Less than 6 months

### "Switch from TripleSeat to Perfect Venue"

June 20, 2024

5.0

Pros

From the accounting perspective - Perfect Venue is simple to see new events that have happened, payments that have been made and remaining amounts due. The reports page lets you create customized reports depending on your need.

Cons

The only con currently is that it doesn't integrate with Quickbooks.

Switched from

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)

TripleSeat was cumbersome and hard to get information out of. A change made on one screen would not flow though and had to be updated in each area.

Review Source

Response from Perfect Venue

July 10, 2024

Thank you for the awesome review, Megan! We are so happy to hear you are loving the system.

JB

Jenny B.  
Owner Operator  
Hospitality  
Used the software for: Less than 6 months

### "Workflow changed forever...for the better"

November 30, 2023

5.0

It has changed my work/life balance in an amazing way. I'd been cobbling together a ton of different systems for over 13 years running my business. Been using PerfectVenue since July 2023 -- I'm more efficient with sales and managing events. I love it. I can do everything I need to do from my phone.

Pros

Perfect Venue eliminates about 75% of the non-automated steps that I previously went through when booking an event.

Cons

There are moments when it's a little glitchy, and have had a couple of times when necessary features glitched/stopped working -- very importantly, the support team has acted responsively and fast every time. Crises averted!

Reason for choosing Perfect Venue

I've been trying to find it for years. Just stumbled across an ad when searching for "event venue management software". None of the other products offered what I needed at all, so I did not consider them.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Streak](https://www.capterra.com/p/124465/Streak/)

PerfectVenue is easier to use, looks professional, works mostly well on mobile, and brings all the various strands of event management together into one single program.

Review Source

CB

Cameron B.  
Managing Partner  
Wine and Spirits  
Used the software for: Less than 6 months

### "Perfect for event management professionals "

November 30, 2023

5.0

Very happy with the platform and its ease of use and convenience

Pros

One place stop for event management and ease of use.

Cons

Contact and email system needs improvement

Alternatives considered

[Dubsado](https://www.capterra.com/p/206389/Dubsado/)

Reason for choosing Perfect Venue

More event management focused and easy to use.

Review Source

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