# BrightMove Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BrightMove the right Applicant Tracking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/26690/BrightMove-Recruiting-Software/reviews --- BrightMove 4.3 (264) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BrightMove Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews ES Elizabeth S HR ManagerMachinery, 51 - 200 employeesUsed the software for: 1-2 years. “I liked how this system allowed me to see what status each applicant was in and set it accordingly“ August 16, 2021 DS Debbie S Talent AcquisitionStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “Today they emailed me and told me they are going to charge me $625 a month starting tomorrow or turn off my ATS access.“ August 31, 2021 DS Debbie S Talent AcquisitionStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “I have been trying to resolve with customer service for a month and they say nothing is wrong.“ August 31, 2021 ## Showing most helpful reviews Showing 1-25 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Erin K. Recruitment Consultant Used the software for: Less than 6 months ### "Birghtmove was very easy to learn (compared to other ATS) and navigate through the different feature" December 19, 2017 4.0 Pros so easy to use. its hard to accidentally mess up something in this system. the log tracks every move you make in each candidate Cons The thing that I dislike about this system is the fact to revert back to a status you need to go through all your status' to get them into a previous status. Review Source VR Verified Reviewer Talent Acquisition Manager/HR Specialist Used the software for: 2+ years ### "I have used BrightMove for almost four years and it has been a pleasant experience. " July 12, 2018 4.0 The customer service is excellent the software is very user friendly. Pros The software is very easy to use and to navigate around. The reporting is easy to read and very useful when we have to present data to our clients. The customer service is excellent and they are always willing to listen to our concerns. Cons The application process for our candidates have not been the best. They system is not compatible for all users and candidates have had trouble trying to apply using their phones at times. There seems to be glitches every now and then in the application process. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We are glad to hear that you are enjoying the product. We do want to let you know that the application can be customized to provide a better candidate experience. If you need help customizing it, please reach out to our support team at support@brightmove.com. VR Verified Reviewer Occupational Therapist Hospital & Health Care Used the software for: 2+ years ### "Easy to use and has a great customer support team. Ideal for smaller recruiting companies. " September 10, 2018 3.0 Pros The ATS is very user friendly and easy to learn. The customer service is also better than most and they truly are there for you. Any questions or issues that we have, someone is available to help us out right away. They have also been able to customize some features just because it would benefit our company. Cons The reporting feature does not always seem like it is accurate. It would make things much easier to have one solid report to be able to pull all accurate numbers from. I have noticed that the application process has glitches every now and then. However, they do a good job jumping on the issue right away to try and fix it. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We strive to ensure a great user experience and we are glad to hear that you found our support team to be above-par. If you would like to have our support team look into your concerns regarding reports please email them at support@brightmove.com VR Verified Reviewer Vice President, Human Resources Insurance Used the software for: 2+ years ### "Easy to navigate, source candidates, great feed to recruiting sites with no additional fees." April 19, 2018 5.0 See review submitted Pros The feature I like the most is the feed to additional sites with no additional charges. Brightmove posts positions to Indeed, Simply Hired, Glassdoor and Zip Recruiter. Very easy to look for candidates if someone calls, provides space to write screen notes, can source candidates within data base with key words. Also, I like to export reports into excel from this application. Cons Not really sure if there is a feature that I do not like. The customer support has been very good as well. Not any negatives from my point of view. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We appreciate all of the positive comments. VR Verified Reviewer VP, Talent Acquisition Management Consulting Used the software for: 2+ years ### "Best customer service of any SaaS platform I've used for business, most robust ATS for the money." March 13, 2018 5.0 There are a few fields that can't be customized. The comments field is required which means you have to type a character in to save your activity. Only one sales person can be assigned to a job which is difficult when you have 2+ people working on an opportunity. Pros Brightmove is intuitive enough that it allows new employees to get up to speed quickly without hours of training and is customizable so that we can use it in a way that meets our needs. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. There is now a company preference to make the comments field optional. VR Verified Reviewer Engineering & Software Services Manager Used the software for: 2+ years ### "I've used a few recruiting tools, and Brightmove just keeps getting better. " April 4, 2018 5.0 easy to track info and fill more jobs, there are some features tat I don't need, but they don't get in the way. Pros the customer service is excellent and very responsive. even though I don't need it very frequently, they are great to work with Cons I can't really think of anything. it is really easy to get new candidates in, update, find and contact. I enjoy it. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We are glad that you find our product enhancements to be beneficial. VR Verified Reviewer Sourcing Specialist Used the software for: 2+ years ### " Very easy to learn. Maneuverability and functionality are top notch." April 9, 2018 4.0 Working more efficiently, swift to document. Pros I've been in the staffing business for 15 years. Been using Bright Move for 8. Was very easy to get up to speed. Cons The only thing I would like is to add the payroll function to the software. This would eliminate the need for additional software for this function. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We are glad to hear you find it easy to use! Thanks for being a loyal customer. VR Verified Reviewer Director Talent Management Office Used the software for: 2+ years ### "My overall experience with Brightmove is satisfying, they recently improve a lot." March 13, 2018 4.0 It help us a lot on our day to day work. Pros Easy to use, excellent customer service, new Gmail integration, new ad-hoc report, good reporting tools, Cons The limited configuration for users in the dashboard, the ad-hoc reports need to be improved all user-defined fields should be available to create a report. Review Source VR Verified Reviewer Vice President of RPO Services Used the software for: 2+ years ### "Very easy to use with excellent customer support!" March 13, 2018 5.0 Easy to use and great customer service Pros Easy to use, quick to launch, receptive to ideas and suggestions, great customer service, great value Cons There are search capabilities that I would like to see enhanced. It would be great to search jobs and candidates in conjunction. Review Source VR Verified Reviewer Director of Training and People Insurance Used the software for: 2+ years ### "Best value and services/ Definitely recommend!" April 5, 2018 5.0 ease of use, lots of candidates, intuitive upgrades, friendly service. Pros Brightmove is quite intuitive and easy to use. The cost is unbeatable and they are constantly adding new enhancements. My favorite aspect as an HR Director is that the jobs automatically push out to relevant job boards which saves time and draws in quality candidates! Cons n/a. Truly love this product. I wish it integrated with Paycom so the employee information could be uploaded, but this is not a show stopper. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We are glad to hear that you are enjoying the features and enhancements. CA Chris A. Exec> Vice President Computer Software Used the software for: 1-2 years ### "BrightMove Makes it Easy!" January 16, 2018 5.0 Very easy to use.. My company migrated from a more expensive ATS and have not looked back Pros I like that BrightMove is very affordable for small business to take advantage of, yet does not skimp on the strong performance of Applicant Tracking Systems costing twice as much. Cons The only negative I can think of is that the software is so customizable that at times you can get lost in the options and integrations. It's a small price to pay for the added functionality, but can be frustrating when trying to fix your issue. Review Source ES Elizabeth S. HR Manager Machinery Used the software for: 1-2 years ### "Great Tool for Applicant Tracking and Sourcing" August 16, 2021 4.0 Pros I liked how this system allowed me to see what status each applicant was in and set it accordingly Cons I did not like how to search for applicants because of the status they were in it made it difficult to find some sometimes Review Source Response from BrightMove August 17, 2021 Thank you for the feedback Elizabeth. We are glad you are enjoying the ATS. bA belma A. Recruiter/ On-boarder Used the software for: 1-2 years ### "Great software- easy to use and " October 5, 2017 5.0 Pros What I like most about the software is being able to figure out new tools and functions so easily. The system is very user friendly and the support staff is always available to help out when needed! Cons What I like least about Brightmove is that at times it can be slow. There seems to be system errors randomly and sometimes it doesn't seem compatible with Google Chrome. Review Source Response from BrightMove October 9, 2017 Belma, Thank you very much for taking the time to review BrightMove. I'm sharing your comments with our team. We closely monitor system stability and speed, and while we maintain a very fast response time we are always working to get even better. Thank you again! The BrightMove Team TW Tracy W. Sr. Recruiter Used the software for: 2+ years ### "Love it" April 3, 2018 5.0 User Friendly! Pros Easy to use - I find it easy to train someone on this software as well - I have also gotten a hold of my best friend who owns a staffing company to take a look at your software - Cons Not colorful enough - I don't like the fact you can't print resumes from the review screen, you actually have to go to the attachment it self - Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We are glad you find it easy to train others to use the software. SB Sal B. President Staffing and Recruiting Used the software for: 2+ years ### "Patient and Satisfied User" January 8, 2016 3.5 Pros I like the way you are constantly providing updates. I especially like the upgrades in your email functions. I had a problem with sending emails and not knowing if they were working or not. I never received bad email notices and now I am beginning to get them. I also like the update on being able to insert different field on letter that go out to candidates or clients. Cons I do not like that I am not able to change the profile screen on candidates. There are fields on the screen that I have no use for i.e. vendor, desired pay. I would like to have more flexibility or add another field. Review Source MW Marcus W. President/CEO Information Technology and Services Used the software for: 2+ years ### "Easy Peasy" May 4, 2018 5.0 IT's our Bread and butter. Pros The UI is excellent - Our recruiters love the software and it's easy to manage. Not major challenges, and no issues with ease of use. Cons Not sure yet..... The jury is still out, but so far so good and we have no complaints on the software. Review Source Response from BrightMove November 30, 2018 Thank you for taking the time to provide feedback. We are so happy to hear that you are having a great experience, which is what we strive for. MH Megan H. Recruiter Hospital & Health Care Used the software for: 1-2 years ### "We can attribute so much of our recruiting success to BrightMove" June 27, 2016 4.0 I have been using BrightMove for over a year now and I love how easy it is to use and to customize. I love that each recruiter can use BrightMove in different ways in order to benefit their different needs. Pros I love how responsive their Help Desk team is whenever I have a problem or question that I need assistance with. They are always so quick to respond and work hard to solve my issues. Cons I dislike that the graphs on the dashboard page are not dynamic Review Source Response from BrightMove June 28, 2016 Thank you, Megan! We don't have a release date for the graphs just yet, but it is on the development calendar. lS lauren S. RN Recruiter Hospital & Health Care Used the software for: 1-2 years ### "Great experience" February 22, 2017 5.0 I have had a great experience with Brightmove, it is user friendly, transparent, and east to navigate. Pros easy to navigate Cons could have more functions Review Source Response from BrightMove February 22, 2017 Thank you for the review, Lauren. I noticed that you suggested BrightMove can use more functions - and I want to make sure you are aware of our new feature request tool in the help section. You can suggest a new feature, and you can also see what other users have suggested, and vote for the features you like the most. We review these weekly, and the requests with the most votes get added to the development queue. Thanks again! SM Stefanie M. HR Generalist Medical Practice Used the software for: 2+ years ### "BrightMove Recruiting Software" March 7, 2017 4.0 Pros Easy to navigate and keep notes on candidates. I like how my large HR team can all be in the system at once. Cons Sometimes I would like to be able to see notes and statuses on a candidate within a specific job however it forces me to go to the candidates profile instead. Review Source CC Christina C. HR Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great software!" December 22, 2017 5.0 Pros Ease of use, nice to be able to use more than one login on the account for multi person use in a business, very organized. Cons Sometimes things are difficult to find- ways to edit certain parts of the site need to be a bit easier. Review Source DM Drew M. Sr. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Brightmove Review" December 20, 2017 4.0 Pros Ease of use. I have worked with other CRM tools and this by far is the easiest to use and never crashes. Cons If there was a way to automatically combine duplicate profiles, I would say this CRM would be flawless. Review Source MF Marcos F. Lead Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Pros and Cons" January 20, 2016 3.0 Pros Easy job construction setup Easy workflow setup Easy communication template creation Cons Needing to integrate more effective job posting websites into Brightmove and have it automated. It appears that without Indeed, Source2 would have a difficult time in having a strong exposure in regarding to marketing jobs. Removing any possible setting options that could result in being in experiencing a negative consequence. We used the advertisement feature in BM where we could extend our radius search and we are now having issues Review Source NS Nicole S. Recruiter Used the software for: 1-2 years ### "Bright Move Rocks" June 27, 2017 5.0 Pros I love that as a recruiter I can keep all of my past and present candidates information organized. This really helps me to do my job to the best of my ability. Cons Sometimes there are software glitches but that is true of any software. doesn't happen very often!!! Review Source Response from BrightMove June 27, 2017 Thank you, Nicole, for the great review! VZ Veronica Z. Recruitment Support Staffing and Recruiting Used the software for: 6-12 months ### "I use BrightMove daily, very easy to use and a great value for the money you pay. " March 13, 2018 5.0 Pros The ability to navigate is very easy and almost like common sense. I also really enjoy the searching ability and so much more! I Cons My only cons abou the software would be the lack of reporting ability. The ability to create reports through BrightMove would allow our clients to have more ease when creating reports for upper management instead of keeping it in an Excel document as an example. Review Source Shannon B. Engineering & Software Services Manager Used the software for: 2+ years ### "efficient system" January 12, 2016 3.5 Pros you can access almost anything with only a couple clicks and it is pretty self explanatory for the most part. The emails seem to get rejected much less frequently than in the past. Cons doesn't recognize duplicate candidates coming into the system with consistency Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.