--- title: "Practice Fusion Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Practice Fusion Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/266915/Practice-Fusion/" page_type: "product" language: "en" --- # Practice Fusion Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Practice Fusion ## What is Practice Fusion? Practice Fusion is an electronic health record (EHR) and billing software designed to optimize medical practice operations and enhance patient care. Its user-friendly interface streamlines workflows, improves documentation, and boosts efficiency. The EHR system manages patient records and clinical encounters, while advanced charting saves time and reduces administrative burdens. The integrated e-prescribing module ensures faster medication delivery. Focused on human-centric solutions, Practice Fusion meets the needs of independent practices. The billing module optimizes revenue and reduces administrative workload. As part of the Veradigm network, it offers additional resources to enhance efficiency and care. ## What is Practice Fusion used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[e-Prescribing](https://www.capterra.com/eprescribing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 440 user reviews Reviews sentiment Positive 65% Neutral 17% Negative 18% Pros & cons Intuitive and accessible interface Frequent technical problems Lack of effective phone support Starting price $199 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - e-Prescribing / 2026 - Medical Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Practice Fusion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://veradigm.com&name=Practice Fusion) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Practice Fusion 3.7 (440) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $199 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (439) Ease Of Use 4.5 (708) Value For Money 3.8 (319) Value For Money 4.2 (578) Customer Service 3.3 (384) Customer Service 4.3 (644) ## Practice Fusion alternatives [4.4 (371)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,383)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (668)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/266915/Practice-Fusion/alternatives/) ## FAQs about Practice Fusion Overview ### What problems does Practice Fusion solve? Practice Fusion solves slow EHR adoption, time-consuming charting, and scattered patient records by giving small practices, primary care clinics, and front-office staff an intuitive, web-based system for charting, scheduling, e-prescribing, document uploads, lab access, and compliance reporting. Providers and new hires benefit from faster onboarding and anywhere access across devices. Answer based on 161 reviews Overview ### Which roles and teams benefit most from Practice Fusion? Practice Fusion is most used by physicians, doctors, and specialty providers who need fast charting, e-prescribing, and patient record access during care delivery. Office managers, practice managers, administrators, and billing teams rely on it to schedule visits, manage front-desk workflows, handle documentation, and support billing, while owners and executives oversee operations and practice performance. Answer based on 423 reviews Overview ### What company size and industries is Practice Fusion built for? Practice Fusion is built for small practices, with 95% of reviewers from small businesses and 56% in medical practice. It also serves mental health care and hospital and health care organizations, each at 13%, while use among midsize and enterprise organizations remains limited at 3% each. Answer based on 440 reviews Features and Usability ### What are the key features of Practice Fusion? Practice Fusion includes core EHR and practice management features like patient records, charting, appointment scheduling, and reporting. Reviewers also highlight customizable templates and document management. Differentiating capabilities include e-prescribing, a patient portal, lab and imaging results, plus billing integrations for practices that need connected financial workflows. Answer based on 209 reviews Pricing ### How much does it cost and what fees or limitations are included? Practice Fusion starts at $199 per user/month for Practice Fusion EHR, and a free version plus free trial are also available. Reviewers describe it as cost-effective for small practices and compliance tracking, but note billing is not built in and may require add-ons, while support quality and price changes draw mixed feedback. Answer based on 209 reviews Integrations ### Which third-party tools and platforms does Practice Fusion integrate with? Practice Fusion integrates with Updox for forms, appointment reminders, and video visits, and it also connects to NueMD. Reviewer mentions point to Updox as the primary third-party integration in active use, while the official catalog indicates additional compatibility through NueMD. Answer based on 59 reviews Getting Started and Support ### How easy is it to onboard and train a team on Practice Fusion? Practice Fusion is generally quick to onboard for clinicians and staff already familiar with EHRs, and many small practices report new hires can start with minimal training. It offers live online sessions, webinars, documentation, and videos. Admins handling templates, updates, or integrations may need more time, and support quality appears inconsistent. Answer based on 57 reviews Getting Started and Support ### What customer support options does Practice Fusion offer, and how do users rate the experience? Practice Fusion offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. User experience with support is mixed: some describe responsive, patient help and useful training resources, while many report long hold times, slow email replies, inconsistent issue resolution, and support quality that has declined over time. Answer based on 123 reviews Security ### How does Practice Fusion handle data security and access control? Practice Fusion uses two-step login verification, security codes for new devices, password resets by text or email, and off-site database management. Reviewers also mention HIPAA-secure records and patient communication. Some say access controls feel overly complex, causing lockouts, verification hassles, and concerns about privacy responsiveness and third-party identity verification. Answer based on 19 reviews ## Pros and Cons Intuitive and accessible interface 84% positive reviews out of 132 Most reviewers describe ease of use as a key benefit, highlighting intuitive navigation and minimal learning curve. Frequent technical problems 90% negative reviews out of 59 Most users report recurring bugs, system crashes, slow performance, and delayed resolution of technical issues. Lack of effective phone support 82% negative reviews out of 38 Most users comment phone support is unavailable, with long wait times and difficulty reaching live assistance. Unreliable email assistance 93% negative reviews out of 29 Most reviewers indicate email support is slow, unresponsive, and often fails to resolve important concerns. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Practice Fusion supports all three features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient information, maintain accurate and accessible records, and document care efficiently, allowing teams to improve compliance, support clinical workflows, and deliver more consistent patient care. HIPAA Compliant 4.7 (26) 65.38% of 26 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.6 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 3.8 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Scheduling 4.6 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups E-Prescribing 4.4 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Appointment Scheduling 3.9 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Practice Fusion 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - EMR/EHR: Create and securely store digital patient records - EPCS Compliant: Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Cardiologists: Intended to be used by cardiologists - For Dermatologists: Software specialized for dermatologists - For Family Medicine: For family practices - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Neurologists: Designed for Neurologists - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Multi-Location: Manage and support multiple locations - On Call Scheduling: Track and organize on-call shifts - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Online Intake Forms: Online forms for managing client intake - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Templates: Sample files or documents that could be customized as needed or used as is - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.5 (399) 3.5 Based on 399 reviews ## Pricing Value for money 3.8 (319) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/266915/Practice-Fusion/pricing/) Practice Fusion EHR $199.00 Per User,Per Month It includes: - Cloud-Based EHR - Customizable Templates - E-Prescription - Faster Lab and Imaging - Flexible Billing Options - Free Customer Support - MIPS and Medicaid Tools Value for money 3.8 (319) 3.8 Based on 319 reviews ## Integrations [ NueMD](https://www.capterra.com/p/72470/NueMD/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (384) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (384) 3.3 Based on 384 reviews ## User reviews Overall rating 3.7 Based on 440 reviews Filter by rating 5(140) 4(138) 3(80) 2(37) 1(45) Mentioned topic Sorted by most recent EF Eileen F. Office Manager Medical Practice ### "Simple and straight forward program" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 15, 2026 Using it for 13+ years while integrating with Kareo Desktop. It is easy to learn and to train a new hire in the system. Pros Easy to use and easy to train new employees. Simple and straight forward and very reliable. No fancy bells and whistles. Cons The fact that it used to be free and now the price is much higher. The program is not as intuitive with lists and reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP SHANNON P. Business office manager Health, Wellness and Fitness ### "So Far So Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 24, 2026 Our overall experience is positive, aside from issues with the help desk being not very responsive at all. Pros I enjoy how they continually make upgrades to make the platform compatible with the ever-changing healthcare system. Cons I don't like how you cannot go back and edit a message once you send it to a fellow employee in Practice Fusion. And also think about their help portal is not very helpful. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) The other platform was absolutely awful. This was recommended to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner Medical Practice ### "Practice Fusion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 I have used practice fusion for many years and have had a great experience. The customer support is fantastic and they have a great product. Pros Practice Fusion is a great EHR system. They are a simple easy to learn program that can do everything that you need. Cons The biggest flaw is not being able to set diagnosis codes as inactive - they allow for billing of codes that are not right / left specific Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FG Freya G. Administrative Staff Hospital & Health Care ### "Practice Fusion is cool but not suitable for administrative tasks in a clinical setting." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 March 4, 2026 As an admin in a clinical setting, Practice Fusion is cool when it comes to clinical record task like patient charts, clinical notes and e-prescribing but when it comes to administrative task like billing and scheduling i will have to use other product alongside it which does not make working with this particular EMR software favourable for me. Pros I like the fact that Practice Fusion center on clinical data like patient medical records, doses, medication list,e-prescribing, and charting. And it's use in small to medium sized medical settings. Because it's a cloud based EMR opening patient chart on screens loads fairly quickly and running basic task doesn't lag. But if internet connectivity is not strong enough it tend to slow down when loading patient chart. Cons Its does not focus on administrative operations such as billing and scheduling like other Electronic Medical Records. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Melissa Z. User Medical Practice ### "The easiest free EHR back in the day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2026 Very good. For a while when it was free i thought it would would be the leader in EHR for it's accessibility Pros It's so easy. It's essentially the 1st EHR I used. The text fields are spacious, the boxes to check are good sizes too Cons It was free for a while with advertisement banners which i didn't mind. Later there were fees to use, which disheartened my employers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Josef N. BUSINESS MANAGER Health, Wellness and Fitness ### "The Best of the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 It is the most comprehensive medical EHR on the market. We were involved with Practice Fusion for over 15 years, and it is tailor-made for Pediatrics in all factors, including vaccine inventory tracking and reporting. Pros It is structured in SOAP form for easy documentation and scheduling, and produced useful reports to meet government required reporting. Cons The glitches in updates were challenging at times, but they all worked out over time. It is by far the least complicated EHR on the market. Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) [CMEGenius](https://www.capterra.com/p/10027303/CMEGenius/) Reasons for choosing Practice Fusion No product came close the comprehensive display of features for Pediatrics Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM David M. Owner Health, Wellness and Fitness ### "Updated Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 25, 2025 Initially, it was a great experience, but as the time went, it did not keep up with the needs at the time Pros It was a well designed, and well integrated program that was user friendly. It was priced well and very useful Cons The program got expensive to use and some of the features were lagging behind. Customer service was lacking at times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL James L. Franchise Administrator Health, Wellness and Fitness ### "Scalable EMR for a Private Clinic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 20, 2025 Great tool that is user intuitive so we are able to get new team members up and running quickly with minimal hands on training required. Pros Easy to use EMR that allows are practice to scale up as we continue to grow. As a private clinic, having this ability is critical. Cons The UI needs some updating in some areas. Some of the functions can feel a bit dated but it does not affect the functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZA Zainab A. Clinic Nurse Manager Hospital & Health Care ### "Recommend this for the price point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2025 Pros I like how easy it is to set up and learn how to use Cons There are more interruptions than other EMRs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rebecca M. Family Nurse Practitioner Hospital & Health Care ### "Waste of Time" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 21, 2025 Poor communication: Unresponsive, inconsistent, unclear, misleading, and unprofessional. Pros Unfortunately, I never got to use the feature that I needed. I cannot speak to any Pros for this reason. Cons I signed up for Practice Fusion's 14-day free trial intending to use their ePrescribe feature. I submitted my license verification form on day one, but didn't receive a response until after the trial ended--only then was I informed that ePrescribe is not included in the trial. I was told to restart the process and was assured it would be expedited. Days passed with no update. When I followed up, I was instructed to submit a notarized letter and supporting documents, which I prepared at my own expense. The day before my scheduled notary appointment, I was abruptly informed that my account had been deactivated for being "fraudulent," with no prior notice or explanation. This experience cost me time, money, and delayed other parts of launching my practice. I do not recommend this company. Switched from [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/) I was interested in the affordability of the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/266915/Practice-Fusion/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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