# SSRPM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SSRPM Software - reviews, pricing plans, popular comparisons to other Password Management products and more. Source: https://www.capterra.com/p/266932/SSRPM --- # SSRPM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SSRPM ## What is SSRPM? Tools4evers Self-Service Reset Password Manager (SSRPM) has stood the test of time allowing end-users to easily reset their Active Directory password 24/7 based on simple, predefined questions. The Forgot My Password button is integrated seamlessly into the Windows login screen so there's no need to call or submit a support ticket. Android and iOS mobile app as well as a web interface for resets. Additional features for a secure onboarding account claiming process for new user accounts. ## What is SSRPM used for? [Password Management](https://www.capterra.com/password-management-software/)[Self-Service Password Reset (SSPR)](https://www.capterra.com/self-service-password-reset-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SSRPM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tools4ever.com&name=SSRPM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SSRPM 4.6 (14) VS. [4.7 (937)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (14) Ease Of Use 4.6 (921) Value For Money 4.5 (14) Value For Money 4.5 (483) Customer Service 4.2 (13) Customer Service 4.5 (502) ## SSRPM alternatives Highest Rated [4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (214)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (506)](https://www.capterra.com/p/144637/Keeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (276)](https://www.capterra.com/p/147623/Dashlane-for-Business/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/266932/SSRPM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Control Regulate who can view information within the system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Authentication Verify the identity of users/devices to enable secure access Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository SSRPM 20 features Regulate who can view information within the system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Create and edit passwords that can be accessed by a group of people Access software remotely via mobile devices Request two or more credentials to prove user's identity before granting access to systems A database of passwords to flag for reuse Generates strong, unique passwords with customizable parameters Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Protect passwords from security threats Securely access passwords from any device Access work applications remotely, for when working away from the office and/or traveling View and track pertinent metrics to find patterns and gain insights from data Allow users to access multiple services after entering their login credentials once Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 4.1 (14) 4.1 Based on 14 reviews ## Pricing Value for money 4.5 (14) ### Starting price Contact vendor for pricing Free trial available Value for money 4.5 (14) 4.5 Based on 14 reviews ## Support, customer service and training options Customer Service 4.2 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (13) 4.2 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(8) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Machine Learning Engineer Information Technology and Services ### "Review of SSRPM" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 8, 2021 My overall experience with SSRPM is good enough because I have the tendency to forget my login credentials everytime. I think this product is very good for people like me. It is very user friendly and easy access is also the main feature. Pros SSRPM is very flexible for resetting passwords in the case when we forget our credentials. It can be done without any help desk assistance which is great. It is very easy to use in helping end-users with login and credential issues. This software offers self-service where there is a request for passwords or account assistance. Cons The product performs its function reasonably well. Maybe it would be helpful to provide an extra feature that would support remote users. It will be excellent to send warnings or updates when a person has been locked out. We may access this information from the Admin Portal, but it would be helpful for a system-generated email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User AI Engineer Computer Software ### "SSRPM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 8, 2021 Overall It is very useful software and eases from day to day authentication hassels. Pros It offers ease of use to support end-users with authentication problems. Provides self-service where there is a request for passwords or account assistance. SSRPM easily combines with login prompts. A connection directly inside the prompt is given for Active Directory passwords or ID logins. Cons The object performs its function reasonably well. Maybe it would be helpful to provide an extra feature that would support remote users. It will be excellent to send warnings or updates when a person has been locked out. We may access this information from the Admin Portal, but it would be helpful for a system-generated email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Hashan Chandrasekara K. Asset Manager Consumer Goods ### "Don't be afraid to forget your password because SSRPM saves you " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2019 The latest introduction of two way authentication by using SMS is a very useful feature as it increases the security of my account further. Since I am a busy person, I am prone to forget my passwords; however, it does not bother me further, since I know how to deal with the subject when I forget the Password. From the group point of view, I believe the investment on SSRPM gives great yield to the entire establishment and which is over the moon. Pros 1\. Very simple software; therefore without technical assistance it allows all our staff to take the sole responsibility to set up the security questions and answers. 2. Helped organization to reduce manpower at the front desk, telephone expenses, paperwork and idling hours of the staff, hence ROI has naturally increased. 3. Enable the workforce to concentrate only on the core functions because users are accountable for their password. Cons 1\. In terms of technical aspects, there is nothing to worry, however, interface and its features can be further improved by the engineers. 2. At the beginning setup took some time but afterwards not had any time-bound issues. Engineers can further improve the installation time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Carl L. Account Analyst Education Management ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2019 Pros I've set it up and never have to worry about it. Cons I've had some issues in the past updating it but the staff at Tools4ever are always very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Seth G. Network Administrator Education Management ### "SSRPM" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 June 18, 2019 Pros It does exactly what I purchased it for. Cons It's a little complicated to have setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dave R. Systems Administrator Higher Education ### "A must have!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2019 Pros SSRPM is an excellent product that saves us time, money, and enhances our user experience. It is by far the best investment we have made to help reduce IT Service Desk call volume. Every organization needs a self-service password management solution! Cons A streamlined process for managing product branding and customizations during upgrades would be beneficial. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML marius l. director endpoint security Financial Services ### "SSRPM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 18, 2019 Great product Pros ease of use and great flexibility on configuring the feature as per our needs Cons no complains so far; the product is solid and we did not have any outages in years Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR James R. Network Administrator Education Management ### "Set it and forget it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2019 As with other products from Tools4Ever, support is fantastic! Pros We use groups and OU’s for a lot of our security needs SSRPM works so well with our environment. Once you have configured the settings for the various levels of users, you don’t need to do anything else. Great product. Cons I cannot think of anything to say on SSRPM that I do not like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Matt B. Network Administrator Higher Education ### "Great Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 18, 2019 Great Support! Pros Being able to reset your password with security questions. Cons The software required some custom programming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IF Israel F. Computer System Administrator Utilities ### "Reduce your service desk calls!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2019 SSRPM is very reliable and just works. There is very little maintenance involved except for the expected upgrades to enhance functionality. Pros The setup from start to finish was quick and easy/ Cons Reporting only available as HTML. Would prefer .CSV version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LE Lanny E. IT Director Marketing and Advertising ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2019 Pros Support for the product and service is very easy. Cons I have used the products in various environments and have not found any cons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Brian C. Sr Project Manager Information Technology and Services ### "Simple and Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 17, 2019 Overall this product gives us a simple secure method to give users a way to reset their passwords when they forget them. Pros Simple to set up and maintain. Effective and secure. Cons Cleaning up disabled users could be easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Daniel L. Team Leader Support Government Administration ### "Team KLeader Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2019 Password reset. Save about 33% of users calling to reset their password. Pros Save about 33% of users calling to reset their password Cons Nothing so far every thing we were looking for is available Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jeff S. SVP/CISO Banking ### "Excellent Domain Network User Password Reset Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 17, 2019 Never had a single issue in over 10+ years. Very stable product. Pros We have used product for over 10 years and it simply does exactly what it says it does and does it very well. Cons Early on version had issue where Administrators accounts could not be added, but feature added later and works perfectly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)