# UMRA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UMRA Software - reviews, pricing plans, popular comparisons to other Reporting products and more. Source: https://www.capterra.com/p/266933/UMRA --- # UMRA Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UMRA ## What is UMRA? Identity & Access Manager (IAM) gives you total control of Identity Governance & Administration with features such as user provisioning, self-service access management, helpdesk delegation, and access governance. IAM creates a connection between the HR system and the user accounts in the network to automate these processes. ## What is UMRA used for? [Reporting](https://www.capterra.com/reporting-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €5 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UMRA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tools4ever.com&name=UMRA) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UMRA 4.6 (14) VS. [4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/) Starting Price €5 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (14) Ease Of Use 4.2 (610) Value For Money 4.4 (12) Value For Money 4.0 (517) Customer Service 4.8 (14) Customer Service 4.0 (549) ## UMRA alternatives [4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.5 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/266933/UMRA/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ad hoc Reporting Generate one-off reports that meet information requirements Data Connectors Connect to big data sources Data Import/Export Import and export data to and from software applications Data Visualization Graphical representation of data Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Scheduled/Automated Reports Set a time to generate routine reports automatically UMRA 8 features Generate one-off reports that meet information requirements Connect to big data sources Import and export data to and from software applications Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Set a time to generate routine reports automatically Allow users to access multiple services after entering their login credentials once Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (14) 4.5 Based on 14 reviews ## Pricing Value for money 4.4 (12) Free Trial Basic €5.00 Flat Rate,Per Year Value for money 4.4 (12) 4.4 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (14) 4.8 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(9) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TG Timothy G. Network Technician Information Services ### "Rapidly evolving product with a 5 star customer support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2020 IAM's automation of our Account Governance has really freed up time for our systems admins. We still occasionally get a wrench thrown in the gears for some oddball thing we do, but I can honestly say this is mostly our fault and not IAM. I can't over emphasize how sharp their support team have been, though. It usually doesn't take longer than a couple hours of submitting a ticket to having one of their engineers working with me 1 on 1 over a remote session. On a side note, their support is always glad to navigate me through the mysteries of their software as well, which I consider a major plus. Not all good support staff are also good teachers, and Tools4Ever is exceptional! Pros We utilize IAM to manage the onboarding process for our staff and students at the Auburn School District. By nature, we don't fit the typical patterns of a business because of the yearly schedule where we have massive turnovers in staff and students. Here, IAM shines because it can be tooled to meet those very unique demands. What's even better, is that since IAM is used in other very different workplaces, the system gets new features on a regular basis. Cons IAM evolves pretty quick. This is a good thing, but it does mean that bespoke custom solutions can become deprecated over time. We've never had an update break anything, but Tools4Ever staff have had to intervene on several occasions to bring IAM's procedures up to date. What you might end up getting a piece of software taped together with custom scripts that gets more complicated to navigate as time goes on. To Tools4ever's credit, I've never had anything less than a stellar experience working with their support team, and they take initiative to fix things that are inefficient or ugly when they see it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jim F. District Technology Coordinator Education Management ### "IAM is worthy every minute saved & dollar spent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 16, 2019 The experience has been wonderful, in that we've had great success with the account provisioning service and this freeing us up to do other important tasks. Pros IAM has saved us so much time with account provision, whether one new student or hundreds. What we used to have to do by hand is now automated with the software and we let it handle all the day-to-day work. We love this! Cons Nothing. The program performs as described to us. Reasons for choosing UMRA Another school district in our area were users of Tools4ever/IAM and highly recommended it to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Robert T. consultant/administrator IAM Government Administration ### "High end IAM user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 19, 2019 the software gives us great control over our indenty access Pros to be in control of identity access the visual way of managing our governance of the identitys the extensive possibilities of creating filters in the Access governance model The openess of the system back-end the implementation went very smooth and with great support from the consultant. Cons the administration tool is not Multi-user. because we are using the bounderies of the system, our proposals for functional improvements are not interesting enough to be implemented. The errorlog is mostly displayed in program-code, and difficult to interpret without help from the developer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Edwin D. Service Owner Hospital & Health Care ### "Great tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 17, 2019 IAM helps us to control the authentication and authorisation in our application landscape. Pros We use IAM to auto provision users in our active directory from our HR system. That means that there is less work for the system administrators and there is less change of faults. We also use IAM to set rights in a range off applications we use. Especialy the function off boarding is usefull because we now know for sure that a user account is disabled when a user leaves the company. Cons Some functions are a little complex to configure. Use of a consultant is needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WN Werner N. IT Specialist Government Administration ### "Tools4ever/IAM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2019 Pros IAM has taken alot of work out of our hands: until now we have always had to create, change and close user accounts manually which gives room for error. None of this is the case with IAM, it is all done automatically which saves us in the IT department a lot of time but also in other parts of our organization. Besides this it offers us peace of mind that accounts only have access to what is needed and the accounts are closed when personnel leaves our organization, increasing security and reducing our licensing costs. We are also very happy with the support when it is needed. Cons The software takes some time getting used to and it takes quite a bit of time to create the access governance-model, but you have to keep in mind all this time will be gained back once it's finished and everything is being processed automatically. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rick P. Data Systems Support Education Management ### "UMRA Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2019 I appreciate the help technical staff assists us during an issue Pros The IAM is a great platform to automate our scheduled data exports for google. Cons My least favorite is when there is an issue with the scheduled tasks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Peter S. IT Specialist Government Relations ### "IAM4ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 Through this automated process, IAM ensures a reliable environment that meets all security requirements. The support of Tools4ever is very professional. Pros With IAM, the daily management of 2800 employees has become much more reliable thanks to the link with the HRM system. Cons The design and maintenance of Access Governance is complex, a lot of knowledge of the organization is needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Chad P. Director of IT Education Management ### "UMRA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 18, 2019 Pros The flexibility to automate almost anything Cons The annual maintenance cost is on the high end Reasons for choosing UMRA We had a custom batch file routine that was used previously. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sheryl H. Information Security Officer Education Management ### "Tools4Ever/UMRA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2019 We keep our Active Directory current and manage users as they move, come and go from our Organization. Software is often priced in Education by FTE and it is vital that we don't hang on to accounts that are no longer needed. This is also true for IT audits and PCI compliance. If a new employee comes onbard on a weekend (like faculty) they are already provisioned and can do their work without seeking help from IT. The support service is the BEST I have ever experienced. Pros This software allows us to maintain control over user/account provisioning and de-provisioning and saves us hours of time entering information manually (and inconsistently). It gives us the opportunity to automatically provision accounts with all the security and permissions a users needs to do his/her job from the day they step foot in the office. It also helps us with easy student account provisioning, so that they can connect immediately with other students and faculty as soon as they register for classes. Cons There is nothing that I dislike about this software Reasons for choosing UMRA The sales crew were very articulate and the product provided more value Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR James R. Network Administrator Education Management ### "Great product, amazing support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2019 Working with Tools4Ever has been great! Pros We needed a solution to replace our self created scripts for account management. This has so far met our needs. Any changes required as we go along are a request away. Cons The backend can get a little confusing, if you are not used to SQL and scripting, but that is why you have the Tools4ever team and support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/266933/UMRA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)