--- title: "LogMeIn Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LogMeIn Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/266957/LogMeIn/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # LogMeIn Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LogMeIn ## What is LogMeIn? Remote work software designed for companies across all industries. It helps businesses with remote IT support, webinars, and video calls. Features of the platform include endpoint management, remote access, patch management, remote monitoring, remote control, and remote deployment. ## What is LogMeIn used for? [Remote Work](https://www.capterra.com/remote-work-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogMeIn?[Manage this product listing](https://www.g2.com/products/goto-logmein/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogMeIn 4.5 (30) VS. [4.7 (24,237)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (30) Ease Of Use 4.6 (11,156) Value For Money 3.6 (23) Value For Money 4.5 (6,873) Customer Service 4.1 (21) Customer Service 4.4 (6,627) ## LogMeIn alternatives Highest Rated [4.8 (4,321)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (628)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/) Starting price $6.39 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (737)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,903)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/266957/LogMeIn/alternatives/) ## Features AI summary Based on 18,623 Remote Desktop reviews Capterra reviewers highlight these as the top features buyers look for in remote work software: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**47%**) - **Collaboration Tools** (**46%**) LogMeIn includes **Collaboration Tools**, which can support teamwork across distributed employees. However, it does not offer **Communication Management** or **Access Controls/Permissions** among the top buyer priorities. Instead, it provides **Remote Access/Control** (**49%**), another feature reviewers rate highly. This can help teams connect to devices and systems from different locations, giving businesses a practical way to maintain productivity and support remote operations. Get Advice We can help you find the software with the features you need. Features 4.4 (30) 4.4 Based on 30 reviews ## Pricing Value for money 3.6 (23) ### Starting price Free trial not available Value for money 3.6 (23) 3.6 Based on 23 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (21) 4.1 Based on 21 reviews ## User reviews Overall rating 4.5 Based on 30 reviews Filter by rating Counts reflect reviews available in this feed. 5(18) 4(10) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer CTO & CIO Used the software for: 3-5 years ### "An exceptional software for great professionals, inaccessible for Professionals with little workload" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2022 While I have used this software, the truth is that I have not had any problems. It is appreciated when I have to work with a company and I am surprised that they use some of the new LogMeIn applications (now it is GoTo).The work becomes agile, without latencies and I must emphasize that working with Central, in the background, saves me many hours of night work. Pros For many years, it has been a benchmark in the field of assistance or remote control. Reliable, secure connections and with a surprising evolution that makes it perhaps the best software in its category. Being able to work in the background with Central, incredible! Cons In the past we all worked with LogMeIn, it seemed like the only option, good price and a really free version for individuals who did not require much use, even for technicians with few cases where they needed remote access. It has become a multitude of different applications, with many versions and, unfortunately, available only to people or companies with a high workload, it is difficult to amortize for a small company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer IT Professional Used the software for: 1-3 years ### "LogMeIn: GotoMyPC" 4.0 October 10, 2022 Having the access to remote endpoints has become a normal thing for systems administration. LogMeIn (GotoMyPC) did the job well with all stability of its features. If GotoMyPC were not that expensive, I could have stayed with them and not shifted to another application. Pros As the systems administrator, I like that the application is stable and easy to install and deploy to my endpoints. It doesn't consume much resource and is ready whenever I need to do remote work to my users. Cons The price is really a show stopper for me. This is the main reason why I started looking for alternatives which led me to move to another application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Financial controller Used the software for: 3-5 years ### "A good product" 3.0 May 16, 2023 Pros Easy and timely connection to my client companies. Cons They removed the log function which I relied upon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW James W. Technical Services Manager Used the software for: 3-5 years ### "If you want a remote product that works every time you need it " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2022 It allows us to connect to all our customers servers, we know what the details of the servers are and when they were last online Pros This product is one of the best remote support tools on the market, it just works every time, We have been using it for years and it is an excellent product. Cons More flexible pricing possibly yet pricing is reasonable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nicolas P. IT Administrator Used the software for: 3-5 years ### "Good product but pricing is badly managed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 November 11, 2022 I guided my customers to use this software and we manage with it during few years but pricing is badly incresed and so there is no need to stay with Logmein as others competitors price is more interesting now Pros Really simple to use. That was, for me, a perfect software during few years and make a so good job for IT support. Perfectly support of dual screen. Cons no easy to deploy as, unfortunaly, not as used as TeamViewer - so need to guide customers to download software.pricing begining at 0 then make big increase every years (I stopped use after 3 years of rise that make it pass to free version to more expensive that challenger...) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ann C. Controller Used the software for: 3-5 years ### "LogMeIn anytime!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 I use LogMeIn weekly and it makes things so much easier. It is user friendly and super easy to use. Highly recommend it. Pros LogMeIn makes it so easy to for my IT system to support me when I need help! They can get on in minutes and take over my machine and rescue me! LogMeIn is also wonderful if you work from home. Cons I have nothing negative to say about LogMeIn. It works as it should. All good here! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Solid Remote Access Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 13, 2022 Overall good experience with LogMeIn - a very solid remote access platform Pros Easy to use: LogMeIn has a straightforward and user-friendly interface that makes it easy to set up and use, even for users with little technical expertise.Powerful tools: LogMeIn has a range of powerful tools and features that allow users to easily access and control remote devices, including remote desktop control, file transfer, and real-time screen sharing.Multi-user support: LogMeIn allows multiple users to connect to the same device and work together in real-time, making it ideal for collaborative problem-solving and remote support situations.Security measures: LogMeIn uses encrypted connections and offers two-factor authentication to help prevent unauthorized access, and it also has a range of tools and features to help users manage and control access to their devices.Flexible pricing options: LogMeIn offers a range of pricing options, including free and paid plans, to suit different users' needs and budgets. Cons Limited features on the free plan: The free version of LogMeIn has limited features and may not be suitable for users with advanced needs.Possible connectivity issues: In some rare cases, users may experience connectivity issues or other technical problems when using LogMeIn, which could impact its overall effectiveness. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David C. IT Technician Used the software for: 3-5 years ### "Was great, now not so much" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 20, 2023 It was a great product. it did everything we wanted and nothing more for years, but then the price increased 300%, so we were forced to leave the service. Pros It's a simple program which initially worked very well for us in the early days Cons It became exceptionally expensive, outweighing its functions/features. We were forced to move. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bryan S. Helpdesk Mgr. Used the software for: 3-5 years ### "LogMe In- Awesome Remote access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 LMI is a wonderful, easy to use product. Pros LogMe in gives me the ability to connect to the agency endpoint with little error remotely. Cons LMI can be costly depending on the licensing you are looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. James M. Senior Technician Used the software for: 3-5 years ### "Logmein" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 15, 2023 Good feature but high price. Pros Ease of use and features. Ability to share. Cons Price skyrocketed after we first began to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/266957/LogMeIn/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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