# LogMeIn Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LogMeIn the right Remote Work solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266957/LogMeIn/reviews --- LogMeIn 4.5 (30) [View alternatives](https://www.capterra.com/p/266957/LogMeIn/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LogMeIn Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews Enrique R CTO & CIOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Reliable, secure connections and with a surprising evolution that makes it perhaps the best software in its category.“ October 19, 2022 HW Henry W ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Limited features on the free plan: The free version of LogMeIn has limited features and may not be suitable for users with advanced needs.“ December 9, 2022 KT Kyle T IT Support ManagerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Customer service and support was very attentive throughout the entire process.“ December 7, 2022 NP Nicolas P IT AdministratorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “no easy to deploy as, unfortunaly, not as used as TeamViewer - so need to guide customers to download software.pricing begining at 0 then make big increase every years (I stopped use after 3 years of rise that make it pass to free version to more expensive that challenger...)“ November 7, 2022 SL Stan L Managing AgentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “LogMeIn's pricing model is predatory and unfair to say the least.“ February 15, 2024 DH Dan H BuyerOil & Energy, 2 - 10 employeesUsed the software for: 1-2 years. “After shopping around I realized that the cost of LogMeIn was quite expensive. “ July 19, 2023 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Enrique R. CTO & CIO Information Technology and Services Used the software for: 2+ years ### "An exceptional software for great professionals, inaccessible for Professionals with little workload" October 19, 2022 4.0 While I have used this software, the truth is that I have not had any problems. It is appreciated when I have to work with a company and I am surprised that they use some of the new LogMeIn applications (now it is GoTo).The work becomes agile, without latencies and I must emphasize that working with Central, in the background, saves me many hours of night work. Pros For many years, it has been a benchmark in the field of assistance or remote control. Reliable, secure connections and with a surprising evolution that makes it perhaps the best software in its category. Being able to work in the background with Central, incredible! Cons In the past we all worked with LogMeIn, it seemed like the only option, good price and a really free version for individuals who did not require much use, even for technicians with few cases where they needed remote access. It has become a multitude of different applications, with many versions and, unfortunately, available only to people or companies with a high workload, it is difficult to amortize for a small company. Review Source VR Verified Reviewer IT Professional Professional Training & Coaching Used the software for: 1-2 years ### "LogMeIn: GotoMyPC" October 9, 2022 4.0 Having the access to remote endpoints has become a normal thing for systems administration. LogMeIn (GotoMyPC) did the job well with all stability of its features. If GotoMyPC were not that expensive, I could have stayed with them and not shifted to another application. Pros As the systems administrator, I like that the application is stable and easy to install and deploy to my endpoints. It doesn't consume much resource and is ready whenever I need to do remote work to my users. Cons The price is really a show stopper for me. This is the main reason why I started looking for alternatives which led me to move to another application Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing LogMeIn I shifted from Logmein (GotoMyPC) to Teamviewer. Price considerations. Review Source TC Tony C. Financial controller Accounting Used the software for: 2+ years ### "A good product" May 15, 2023 3.0 Pros Easy and timely connection to my client companies. Cons They removed the log function which I relied upon. Switched from [AeroAdmin](https://www.capterra.com/p/171486/Aeroadmin/) Moved to a better product Review Source JW James W. Technical Services Manager Information Technology and Services Used the software for: 2+ years ### "If you want a remote product that works every time you need it " October 17, 2022 5.0 It allows us to connect to all our customers servers, we know what the details of the servers are and when they were last online Pros This product is one of the best remote support tools on the market, it just works every time, We have been using it for years and it is an excellent product. Cons More flexible pricing possibly yet pricing is reasonable Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing LogMeIn We felt it was a better fit for our office as its a best in class product that offers all the features we want and need. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Far superior product, more features and better pricing Review Source NP Nicolas P. IT Administrator Information Technology and Services Used the software for: 2+ years ### "Good product but pricing is badly managed" November 7, 2022 5.0 I guided my customers to use this software and we manage with it during few years but pricing is badly incresed and so there is no need to stay with Logmein as others competitors price is more interesting now Pros Really simple to use. That was, for me, a perfect software during few years and make a so good job for IT support. Perfectly support of dual screen. Cons no easy to deploy as, unfortunaly, not as used as TeamViewer - so need to guide customers to download software.pricing begining at 0 then make big increase every years (I stopped use after 3 years of rise that make it pass to free version to more expensive that challenger...) Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[UltraVNC](https://www.capterra.com/p/194009/UltraVNC/) Reason for choosing LogMeIn good price when i choose it (very expensive now) Review Source AC Ann C. Controller Construction Used the software for: 2+ years ### "LogMeIn anytime!" May 1, 2025 5.0 I use LogMeIn weekly and it makes things so much easier. It is user friendly and super easy to use. Highly recommend it. Pros LogMeIn makes it so easy to for my IT system to support me when I need help! They can get on in minutes and take over my machine and rescue me! LogMeIn is also wonderful if you work from home. Cons I have nothing negative to say about LogMeIn. It works as it should. All good here! Review Source BS Bryan S. Helpdesk Mgr. Hospital & Health Care Used the software for: 2+ years ### "LogMe In- Awesome Remote access" September 3, 2024 5.0 LMI is a wonderful, easy to use product. Pros LogMe in gives me the ability to connect to the agency endpoint with little error remotely. Cons LMI can be costly depending on the licensing you are looking for. Review Source David C. IT Technician Information Technology and Services Used the software for: 2+ years ### "Was great, now not so much" July 19, 2023 4.0 It was a great product. it did everything we wanted and nothing more for years, but then the price increased 300%, so we were forced to leave the service. Pros It's a simple program which initially worked very well for us in the early days Cons It became exceptionally expensive, outweighing its functions/features. We were forced to move. Review Source VR Verified Reviewer Remote operator Telecommunications Used the software for: 2+ years ### "Great for remote business" October 22, 2022 5.0 Absolutely spectacular!! Could not ask for a better program to use. Pros Easy to use and easy to maintain. Very user friendly! Cons At this time I have no cons to list regarding this software. Review Source Mohan Lal D. Automation Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Good Remote Support Tool" February 17, 2023 5.0 It has been kind of OK experience with it. Pros LogMeIn Rescue is one of the must have software if remotely connecting to computers is part of your things. Haven't deployed it from Scratch, but as far as using it to Support Customers is concerned, I think it is one of the easiest software to use. Cons Nothing that I really dislike about the software. Review Source JB Jazel B. Pharmacist-Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Log Me In Review" June 10, 2024 5.0 Pros I like log me in as it allows me to remotely check on our Pharmacy Workflow remotely. As a pharmacy owner, I am mostly out of the office and having a remote access to our pharmacy systems helps a lot. Cons Sometimes, it has some lags and it can take a long time to work. Review Source HW Henry W. Manager Information Technology and Services Used the software for: 2+ years ### "Solid Remote Access Platform" December 9, 2022 4.0 Overall good experience with LogMeIn - a very solid remote access platform Pros Easy to use: LogMeIn has a straightforward and user-friendly interface that makes it easy to set up and use, even for users with little technical expertise.Powerful tools: LogMeIn has a range of powerful tools and features that allow users to easily access and control remote devices, including remote desktop control, file transfer, and real-time screen sharing.Multi-user support: LogMeIn allows multiple users to connect to the same device and work together in real-time, making it ideal for collaborative problem-solving and remote support situations.Security measures: LogMeIn uses encrypted connections and offers two-factor authentication to help prevent unauthorized access, and it also has a range of tools and features to help users manage and control access to their devices.Flexible pricing options: LogMeIn offers a range of pricing options, including free and paid plans, to suit different users' needs and budgets. Cons Limited features on the free plan: The free version of LogMeIn has limited features and may not be suitable for users with advanced needs.Possible connectivity issues: In some rare cases, users may experience connectivity issues or other technical problems when using LogMeIn, which could impact its overall effectiveness. Review Source JM James M. Senior Technician Information Technology and Services Used the software for: 2+ years ### "Logmein" May 13, 2023 4.0 Good feature but high price. Pros Ease of use and features. Ability to share. Cons Price skyrocketed after we first began to use. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Review Source CH Corey H. Owner Information Technology and Services Used the software for: 2+ years ### "Great application but support lacking" December 8, 2022 5.0 Great for the many years we used it but ultimately Splashtop provides better product all around Pros It was a great tool to manage clients computer and network. Cons Support was not US based like Splashtop and prices increased over the years until it made no sense. Also only 3 endpoint controls and limited change ups Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Price and support Review Source DH Dan H. Buyer Oil & Energy Used the software for: 1-2 years ### "Great Product A Bit Price" July 19, 2023 5.0 Overall LogMeIn is an outstanding product. Everything I needed it to do was very impressive. Pros All of the features that I used with LogMeIn worked very well. Logging in remotely worked flawlessly. Cons After shopping around I realized that the cost of LogMeIn was quite expensive. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) RemotePC was much cheaper. Review Source EC Elisa C. Assistente Administrativo Program Development Used the software for: 1-2 years ### "LogMein" May 4, 2023 5.0 O logmein tem me ajudado bastante em relação a prestação de serviços aos meus clientes. Tudo é feito de forma rápida e eficiente, além de segura e o cliente se sentir seguro também. Posso dizer que é uma ferramenta facilitadora no quesito acesso remoto. Pros O produto é fácil de usar, implantar e tem uma ótima interação com os usuários. Atende perfeitamente as necessidades de acesso no dia a dia de suporte remoto. já recomendei a diversos clientes e muitos se habituaram a ele. Cons nada a declarar, pois o software atende a demanda. Review Source LB Lance B. System Administrator Information Technology and Services Used the software for: 2+ years ### "LogMeIn Central is a great product" November 4, 2022 5.0 The overall experience with LogMeIn is great, Pros The dashboard that shows all installed and active devices, and just a click to jump to the device. Cons The only issue is the bugginess of the way using administrative permissions, UAC delay and sometimes out right not being visible. Reason for choosing LogMeIn Price, it was over the budgeted amount. Review Source SL Stan L. Managing Agent Real Estate Used the software for: 2+ years ### "LogMeIn has a habit of taking good products and ruining them" February 15, 2024 3.0 Pros It works as a remote access product. That's the only thing I can say good about the product. Cons The cost alone should drive you away from this product. Use RemotePC, Google Remote Desktop or one of the many other products out there. They don't charge you an arm and a leg for something as basic as remote access. LogMeIn's pricing model is predatory and unfair to say the least. Reason for choosing LogMeIn We chose it a long time ago. We have since switched to RemotePC due to their raising prices way above and beyond reasonable. Review Source JCC Jesus Cortes C. Gerente Computer Hardware Used the software for: 2+ years ### "Logmein esta bien pero caro" October 5, 2022 4.0 Muy buena hasta que subieron muchisimo el precio Pros La fácil administración de equipos y el despliegue de la aplicación en los pc remotos Cons Es muy caro y no funciona en android ni linux Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ISL Light](https://www.capterra.com/p/146892/ISL-Light/) Reason for choosing LogMeIn Era mas sencillo y en su tiempo no era caro Review Source RA Rafael A. Técnico em informática Information Technology and Services Used the software for: 2+ years ### "Ótima aplicação " October 18, 2022 5.0 Pros Eu gosto muito da opção de acesso remoto para acessar outras máquinas e conseguir realizar a resolução de problemas Cons Não tenho o que dizer contra a aplicação, não tive problemas com as conexões, que era o que eu mais utilizava Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Review Source PG Paolo G. Consulente IT Information Technology and Services Used the software for: 2+ years ### "Assistenza remota di lusso" November 17, 2022 5.0 Pros Ottima suite per l'assistenza remota, molto completa e con una versatilità soddisfacente. Consigliata per le grandi realtà Cons Purtroppo il rapporto qualità prezzo non è buonissimo e l'obbligo di acquisto di blocchi di 25 licenze lo fa rientrare in una fascia di programmi per l'assistenza remota solo per grosse realtà e non per il piccolo utente Review Source VR Verified Reviewer Programador Information Technology and Services Used the software for: 2+ years ### "Um dos principais programa de Acesso remoto" October 20, 2022 5.0 No geral o que mais tenho a falar de qualidades do produto é a estabilidade da conexão e a quantidade de informação que o software nos trás. Pros Esse foi o primeiro programa de acesso remoto que usei em minha carreira tecnológica. Hoje ele é muito mais amplo e com muito mais recursos. Cons Não tenho nada a declarar contra as ferramentas do sistema. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Review Source AM Alpesh M. Infrastructure Team Leader Information Technology and Services Used the software for: 2+ years ### "Logmein Remote Control Software" February 20, 2023 4.0 Pros Works great fore remote control and pushing updates to servers. Cons Price is quite expensive compared to other products. The connection to the servers can be quite slow at times where other products seem to connect much quicker. Review Source LL Luca L. IT Manager Museums and Institutions Used the software for: 6-12 months ### "Ottimo prodotto ma caro rispetto alle funzionalità" November 10, 2022 4.0 Ottimo prodotto forse il top ma troppo caro Pros Accesso remoto - rubrica per gli accessi-file transfert Cons il prezzo. ho cambiato prodotto dopo 1 anno e mezzo perchè troppo caro.altri prodotti hanno stesse funzioni a minor prezzo o con piani più vantaggiosi in termini di numero di accessi contemporanei Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Review Source JJ Jose J. Customer specialist Real Estate Used the software for: 2+ years ### "A bit outdated great tool" November 18, 2022 4.0 Overall regular experience, many other apps doing the same and more Pros I liked the easy of use and friendly UI. Cons I did not enjoyed the lack of many options when compared against its competitors. 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