---
title: "Cove Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cove Software - reviews, pricing plans, popular comparisons to other Building Maintenance products and more."
source_url: "https://www.capterra.com/p/266963/cove/"
page_type: "product"
language: "en"
---

# 

 Cove Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Cove

## What is Cove?

At Cove we believe that buildings need to be more than just a place for people to work and live. We also know increased collaboration drives innovation but can be time-consuming when done manually or in silos. That’s why Cove has created an integrated platform that provides one solution for engagement and operations management so clients can be nimble, agile and responsive while providing leading-edge technology experiences.

## What is Cove used for?

[Commercial Real Estate](https://www.capterra.com/commercial-real-estate-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Cove?[Manage this product listing](https://www.g2.com/products/cove-cove/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cove

4.3 (7)

VS.

[4.2 (15)](https://www.capterra.com/p/194366/LobbyCRE/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (7)

Ease Of Use

3.9 (651)

Value For Money

4.4 (7)

Value For Money

4.3 (546)

Customer Service

4.7 (7)

Customer Service

4.5 (628)

## Cove alternatives

[4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

[4.6 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/2732/Rent-Manager/)

Highest Rated

[Prophia](https://www.capterra.com/p/240607/Prophia/)

[4.7 (39)](https://www.capterra.com/p/240607/Prophia/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/240607/Prophia/)

[Realquantum](https://www.capterra.com/p/228851/Realquantum/)

[4.7 (31)](https://www.capterra.com/p/228851/Realquantum/reviews/)

Starting price

$2400.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228851/Realquantum/)

[View all alternatives](https://www.capterra.com/p/266963/cove/alternatives/)

## FAQs about Cove

Overview

### What company size and specific industries is Cove built for?

Cove is designed for organizations in commercial real estate, commercial office buildings, and multifamily buildings. It is a fit for property owners and operators managing these building types, including teams handling office portfolios, residential rental communities, and other commercial property assets.

Features and Usability

### What are the key features of Cove?

Cove offers property management features for residential and commercial sites, including accounting, maintenance management, work order management, tenant portal, and communication management. It also includes amenity management, booking and reservations, visitor management, access controls/permissions, reporting/analytics, and real-time notifications for day-to-day property operations.

Getting Started and Support

### What training and onboarding options does Cove offer?

Cove provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later use, and videos give visual walkthroughs of product features and setup steps.

Getting Started and Support

### What customer support options does Cove offer?

Cove offers email/help desk support and a knowledge base for customer assistance. These channels give users a direct way to ask for help and access self-service guidance. No reviewer feedback about support experience is available, so support quality, response times, and common issues cannot be assessed here.

## Features

AI summary

Based on 1,154 Building Maintenance reviews

Capterra reviewers point to these as the top priorities when choosing building maintenance software:

-   **Preventive Maintenance** (**56%** of reviewers rated this feature as critical)
-   **Work Order Management** (**50%**)
-   **Maintenance Scheduling** (**43%**)

Cove supports all three of the features buyers rate highest: **Preventive Maintenance**, **Work Order Management**, and **Maintenance Scheduling**. Together, these capabilities help businesses stay ahead of repair needs, handle service requests more efficiently, and plan maintenance tasks on time, allowing teams to reduce downtime and keep facilities running reliably.

Work Order Management

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Inspection Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Data

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

Alerts/Notifications

3.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reporting/Analytics

3.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Cove 43 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Amenity Management: Enables the provision and upkeep of amenities and tenant experience services.
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Commercial Property Management: Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- For Property Managers: Used by property managers
- For Residential: Specialized for organizations who focus on residential projects
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Pre-Registration: Manage the pre-registration process
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Residential Properties: For residential properties
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visitor Tracking: Track visitors and purpose of visits
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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We can help you find the software with the features you need.

Features

4.0 (7)

4.0

Based on 7 reviews

## Pricing

Value for money

4.4 (7)

### Starting price

Free trial not available

Value for money

4.4 (7)

4.4

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(3)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BL

Brianna L.

Property Manager

Real Estate

### "Satisfied Customer "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 6, 2026

Positive, smooth experience. I'm glad we made the switch! I look forward to Cove's continual improvement and innovation for the Cove platform. We appreciate their receptiveness to feedback.

Pros

Our agents with Cove have been super helpful and responsive. They have made the transition from our old platform to Cove, simple and smooth. Our tenants and maintenance staff find the product user friendly. Cove's ability to integrate with Yardi is a huge time saver on billable work orders.

Cons

We hope for the directories feature to be available for vendors, just like Angus has. This is helpful because when you are managing a portfolio of properties. All properties may not use the same landscaper, fire company etc. Having their contact information at our fingertips in the app makes our job easier and faster when contacting our vendors, especially in the event of an emergency. We also hope for an "all building" or "all property" announcement to be available soon, as it was in Angus. This way, instead of sending an announcement for every single property, i.e. "Management, maintenance and cleaning will be closed on Christmas Day", we can send one memo, which makes our job easier and faster. The ultimate benefit of a well-designed work order platform is the efficiency it can help the office and maintenance staff achieve, which ultimately translates into better service and happier tenants!

Switched from

[MRI Angus](https://www.capterra.com/p/276116/Angus-AnyWhere/)

Cove's ability to integrate with Yardi. The tenant experience option looked amazing. It had most all of the other features we were looking for.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

[Coast](https://www.capterra.com/p/10004846/Coast/)

[Yardi Facility Manager](https://www.capterra.com/p/10009257/Yardi-Facility-Manager/)

[Fiix](https://www.capterra.com/p/74916/Fiix/)

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reasons for choosing Cove

Cove has the ability to integrate with Yardi.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Commercial and Industrial APM

Commercial Real Estate

### "Cove: Solid Performance with Potential for Visual and Usability Upgrades"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 23, 2025

Cove is an effective platform for general tenant communication and work order management. However, there is an opportunity to enhance its visual appeal and improve usability by introducing a more streamlined, intuitive, and engaging interface for tenants.

Pros

Excellent customer service and a highly reliable platform. The experience is smooth with minimal bugs or issues, making it easy and dependable to use.

Cons

I’d love to see reservation management and work order processes become more streamlined, visually appealing, and intuitive for users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tracie L.

Assistant property Manager

Commercial Real Estate

### "Cove Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 19, 2025

Overall, everything has ran smoothly, from the transition, to the launch for tenants, training, communication. So far so good.

Pros

The tenant facing and operations portions of the app. Very user friendly. The account managers are extremely helpful.

Cons

There are still some features we would like integrated but are just not available. Example: When reserving an amenity for multiple days, you have to enter each day separately, as opposed to making one reservation for all days. that's what comes to mind at the moment.

Switched from

[Prism](https://www.capterra.com/p/83522/Building-Engines/)

Company asked all teams to switch to Cove, as Building Engines is ran by our competitor

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sheri S.

Sr. Property Manager

Real Estate

### "Seamless Execution, Professional Results"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2025

The Cove app has been an invaluable resource for our property. It consolidates everything we need—property management, work orders, tenant engagement, forms, etc. into one platform. The interface is intuitive and user-friendly, making daily operations smoother and more efficient. Compared to our previous app, which was outdated and limited to basic requests, Cove has dramatically improved our workflow. It’s saved our team so much time—we only wish we had made the switch sooner!

Pros

Cove offers a wide range of features and can be tailored to meet your unique requirements, whether you're managing a single property or an entire portfolio. The design options allows you to streamline operations, improve communication, and do it within my budget.

Cons

So far, we don’t have any cons. Switching platforms is never easy—especially in property management, where time is everything. But Cove made the transition seamless. They handled the heavy lifting, and all we had to do was provide the information.

Switched from

[Prism](https://www.capterra.com/p/83522/Building-Engines/)

We needed more options that BE didn't offer, more on tenant engagement, tenant polls, tenant events, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Gybson R.

Assistant Property Manager

Real Estate

### "333 Commerce Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

We have had nothing but a wonderful experience with Cove. We switched over from a different work order site and they were extremely communicative throughout the implementation process, which included them assisting in hosting a building launch event. Their entire staff is very personable!

Pros

I love that it is a one stop shop for all of our building's needs. From the work order functions to the email builder, it covers a lot of ground for managing our property more efficiently. As for the tenants, it is extremely user friendly. We have received multiple comments on the functionality from the user side.

Cons

The only thing I would change is the metrics on the Email Builder. I would love to see which tenant is interacting with specific events the most so that we can tailor our event programming to that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Ryan H.

Asset Mgmt

Commercial Real Estate

### "Highly Recommend Cove"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

Overall, we had an outstanding experience with Cove and would highly recommend them as a trusted resource for both work order systems and apps.

Pros

The implementation was tremendous and supported us throughout the entire process. They made sure our team was comfortable utilizing the product after we launched the app.

Cons

Honestly, not much to dislike at Cove between the product (very user friendly) and the support staff.

Switched from

[Rise](https://www.capterra.com/p/163570/Rise/)

Poor customer support once you got past the sales process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZT

Zulimar T.

Sr. Tenant Experience Manager

Commercial Real Estate

### "Improving the Tenant Experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 23, 2025

Working with \[sensitive content hidden\]has been an absolute pleasure—their customer service truly goes above and beyond. The app has become our go-to hub for all things tenant and operations. While there are occasional limitations, it provides a centralized, streamlined experience that keeps our team and tenants connected.

Pros

The engagement we’re able to foster through Cove has transformed how we connect with tenants. Everything from event sign-ups to building updates happens in one simple, interactive platform.

Cons

Having worked in tech before, I find the back-end feels dated and overly manual. A few key updates could greatly improve efficiency and expand functionality. For instance, it should sync seamlessly with Yardi for both reservations and work orders, not just work orders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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