# Cove Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cove Software - reviews, pricing plans, popular comparisons to other Building Maintenance products and more.

Source: https://www.capterra.com/p/266963/cove

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# 

 Cove Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Cove

## What is Cove?

At Cove we believe that buildings need to be more than just a place for people to work and live. We also know increased collaboration drives innovation but can be time-consuming when done manually or in silos. That’s why Cove has created an integrated platform that provides one solution for engagement and operations management so clients can be nimble, agile and responsive while providing leading-edge technology experiences.

## What is Cove used for?

[Commercial Real Estate](https://www.capterra.com/commercial-real-estate-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cove

4.3 (6)

VS.

[4.6 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (6)

Ease Of Use

4.4 (601)

Value For Money

4.5 (6)

Value For Money

4.6 (497)

Customer Service

4.8 (6)

Customer Service

4.7 (578)

## Cove alternatives

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (327)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (499)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/266963/cove/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

3.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reporting/Analytics

3.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Work Order Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Accounting

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Facility Scheduling

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Task Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Cove 42 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent

Manage and track all internal and external communication conducted via calls, email, text, or chat

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Used by property managers

Specialized for organizations who focus on residential projects

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Manage the pre-registration process

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Centralized database to track details of properties (including lease, tenant, and owner information)

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage occupancy and space utilization in facilities and buildings

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Allow organizations to streamline the check-in process for visitors.

Track visitors and purpose of visits

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.0 (6)

4.0

Based on 6 reviews

## Pricing

Value for money

4.5 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (6)

4.5

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(3)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Commercial and Industrial APM

Commercial Real Estate

### "Cove: Solid Performance with Potential for Visual and Usability Upgrades"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 23, 2025

Cove is an effective platform for general tenant communication and work order management. However, there is an opportunity to enhance its visual appeal and improve usability by introducing a more streamlined, intuitive, and engaging interface for tenants.

Pros

Excellent customer service and a highly reliable platform. The experience is smooth with minimal bugs or issues, making it easy and dependable to use.

Cons

I’d love to see reservation management and work order processes become more streamlined, visually appealing, and intuitive for users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tracie L.

Assistant property Manager

Commercial Real Estate

### "Cove Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 19, 2025

Overall, everything has ran smoothly, from the transition, to the launch for tenants, training, communication. So far so good.

Pros

The tenant facing and operations portions of the app. Very user friendly. The account managers are extremely helpful.

Cons

There are still some features we would like integrated but are just not available. Example: When reserving an amenity for multiple days, you have to enter each day separately, as opposed to making one reservation for all days. that's what comes to mind at the moment.

Switched from

[Prism](https://www.capterra.com/p/83522/Building-Engines/)

Company asked all teams to switch to Cove, as Building Engines is ran by our competitor

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sheri S.

Sr. Property Manager

Real Estate

### "Seamless Execution, Professional Results"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2025

The Cove app has been an invaluable resource for our property. It consolidates everything we need—property management, work orders, tenant engagement, forms, etc. into one platform. The interface is intuitive and user-friendly, making daily operations smoother and more efficient. Compared to our previous app, which was outdated and limited to basic requests, Cove has dramatically improved our workflow. It’s saved our team so much time—we only wish we had made the switch sooner!

Pros

Cove offers a wide range of features and can be tailored to meet your unique requirements, whether you're managing a single property or an entire portfolio. The design options allows you to streamline operations, improve communication, and do it within my budget.

Cons

So far, we don’t have any cons. Switching platforms is never easy—especially in property management, where time is everything. But Cove made the transition seamless. They handled the heavy lifting, and all we had to do was provide the information.

Switched from

[Prism](https://www.capterra.com/p/83522/Building-Engines/)

We needed more options that BE didn't offer, more on tenant engagement, tenant polls, tenant events, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Gybson R.

Assistant Property Manager

Real Estate

### "333 Commerce Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

We have had nothing but a wonderful experience with Cove. We switched over from a different work order site and they were extremely communicative throughout the implementation process, which included them assisting in hosting a building launch event. Their entire staff is very personable!

Pros

I love that it is a one stop shop for all of our building's needs. From the work order functions to the email builder, it covers a lot of ground for managing our property more efficiently. As for the tenants, it is extremely user friendly. We have received multiple comments on the functionality from the user side.

Cons

The only thing I would change is the metrics on the Email Builder. I would love to see which tenant is interacting with specific events the most so that we can tailor our event programming to that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Ryan H.

Asset Mgmt

Commercial Real Estate

### "Highly Recommend Cove"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

Overall, we had an outstanding experience with Cove and would highly recommend them as a trusted resource for both work order systems and apps.

Pros

The implementation was tremendous and supported us throughout the entire process. They made sure our team was comfortable utilizing the product after we launched the app.

Cons

Honestly, not much to dislike at Cove between the product (very user friendly) and the support staff.

Switched from

[Rise](https://www.capterra.com/p/163570/Rise/)

Poor customer support once you got past the sales process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZT

Zulimar T.

Sr. Tenant Experience Manager

Commercial Real Estate

### "Improving the Tenant Experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 23, 2025

Working with \[sensitive content hidden\]has been an absolute pleasure—their customer service truly goes above and beyond. The app has become our go-to hub for all things tenant and operations. While there are occasional limitations, it provides a centralized, streamlined experience that keeps our team and tenants connected.

Pros

The engagement we’re able to foster through Cove has transformed how we connect with tenants. Everything from event sign-ups to building updates happens in one simple, interactive platform.

Cons

Having worked in tech before, I find the back-end feels dated and overly manual. A few key updates could greatly improve efficiency and expand functionality. For instance, it should sync seamlessly with Yardi for both reservations and work orders, not just work orders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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