# Page 2 | AOL Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is AOL Mail the right Email Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/266984/AOL-Mail/reviews

---

AOL Mail

4.1 (81)

[View alternatives](https://www.capterra.com/p/266984/AOL-Mail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of AOL Mail

## Showing most helpful reviews

Showing 26-50 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kevin C.  
Supply Chain Industrial Engineer  
Consumer Goods  
Used the software for: 2+ years

### "Review of AOL Email"

May 17, 2026

5.0

My overall experience with AOL Mail has been very favorable. I highly recommend its service to anyone. It is easy to learn. The learning curve is short.

Pros

What I like most about my AOL Mail is the ability to organize emails into subfolders. This allows for much better organization of files related to the same subject or author. In turn, I am able to retrieve email strings or have an increased continuity of thought. I also like the search feature. I can search by key words and all the relative emails will populate for ease of searching. AOL also captures potential spam mail into its own folder. This allows me to review and delete bad content or allow it into my inbox if I choose.

Cons

I do not like the "junk" email that I get. Just like regular email it is annoying and time consuming to remove.

Review Source

VR

Verified Reviewer  
utente medio  
Wireless  
Used the software for: 2+ years

### "Mail semplice e di facile gestione"

April 24, 2026

4.0

Pros

la semplicità dell'interfaccia, con le mail non lette ben evidenziate e la possibilità di etichettarle

Cons

Il fatto che abbiano deciso di mettere un limite all'archivio mail di circa 15 gb..implementazione che potevano evitare

Review Source

MP

Max P.  
Commercial BD  
Facilities Services  
Used the software for: 2+ years

### "AOL used to be the best. They Have been surpassed."

May 18, 2026

3.0

AOL used to be great but it seems it never got with the times. GMAIL is far more superior given it does not have the refreshing issues.

Pros

I have been an AOL user for almost my entire life. It is very user friendly and was the only email I used until a few years ago when I got a GMAIL.

Cons

My inbox has an issue that I can go days on end without it updating. Even if I keep refreshing it, it will not load the messages. This is not all the times but the variance is very frustrating.

Review Source

Bryan J.  
Democratic Presidential Candidate  
Airlines/Aviation  
Used the software for: I used a free trial

### "AOL Review"

January 15, 2026

5.0

I love using AOL and especially going into the various chat rooms to find people to chat with even thou I believe half the people you talk to online are spam.

Pros

The best feature about AOL is the fact that whenever you get mail, the software literally says, Youve got mail. I have always loved that future.

Cons

The amount of pop ups I would get sometimes since AOL was a thing of the 1990s and early 2000s, sometimes spam would pop up alot.

Review Source

JM

Jazzmen M.  
CEO  
Arts and Crafts  
Used the software for: 1-2 years

### "I love AOL"

May 14, 2025

5.0

Pros

I miss aol in general it was one of the first email systems to ever come out.

Cons

I didn’t like that I got locked out my old account and still have no way to get back in

Review Source

RW

Renee W.  
Program Manager  
Human Resources  
Used the software for: 2+ years

### "Easy to use, great for beginners!"

December 13, 2024

4.0

Overall, I have been satisfied with AOL mail. If I had not been, I would not have been using it for the past 20+ years. It does exactly it is intended to do, it sends and receive emails. There's not all the extra bells and whistles that some of the other email applications offer however I don't need the bells and whistles at this time. It also does a great job at organizing my emails and putting the correct emails in the spam folder. I highly recommend AOL Mel for beginners, such as my grandmother who just recently got an actual email address for the first time. It's very user-friendly!

Pros

First of all.. who can forget the sound of "you've got mail" from the 90's. It use to give me butterflies in my stomach. I have kept my same AOL email address for over 20 years & still use it today! Easy to access through the app on my cell phone as well as my laptop.

Cons

Face it. AOL mail is a little behind the times in the options it offers. But it's free, efficient & still works perfectly fine for sending & receiving emails.

Review Source

JG

Joseph G.  
Typesetter  
Animation  
Used the software for: 2+ years

### "Everything old is new again lol"

July 26, 2025

4.0

I had it for a long time but i gave up on it when gmail came out.. I hope aol makes a come back, that would be good for sure

Pros

value for money, spam filtering, e mail marketing, it was the big t hing and i used to like the chat rooms a lot.

Cons

gmail is better, I think i used aol when it was the big thing but it is not popular any more. I think i was using the name \[sensitive content hidden\]

Review Source

BP

Barbara P.  
Paralegal Office Manager  
Legal Services  
Used the software for: 1-2 years

### "AOL, the good old days"

January 27, 2025

3.0

At the time it was fine, I had a hotmail account and a gmail account as well. Eventually phased out the aol and hotmail accounts.

Pros

I used AOL mail many years ago, it was easy to use and free.

Cons

This was back in the days of dial up and it was slow. These days it is just not professional.

Review Source

PC

Paula C.  
Marketing specialist  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Communication is simplified "

January 11, 2025

3.0

Pros

Communication is made easy with Aol mail because it's Open and information can be sent anywhere at anytime

Cons

Aol mail has no feature to debate on because of their functionality.

Review Source

MG

Mentor G.  
Operatore Socio Assistenziale O.S.A.  
Civic & Social Organization  
Used the software for: 1-2 years

### "Pensare che tutt'oggi lo uso"

October 10, 2024

4.0

Sicuramente il migliore ai tempi suoi ma oggi la sfida e' tosta

Pros

Altri ricordi di altri tempi ma l'ho sempre utilizzato

Cons

che su alcune cose c'era bisogno di miglioramenti

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

per confrontare i due dinosauri di internet

Review Source

Amber H.  
President/CEO/Consultant/Speaker  
Professional Training & Coaching  
Used the software for: 2+ years

### "With All The Email Providers, I'll Still Go Back To My First Love -- AOL"

April 26, 2022

4.0

Pros

The email provider was outside of college was my first. I still use it for more personal use. Until I was able to get and create a business email, everything went to AOL. It became confusing at times, but one of the great things about AOL was the ability to keep things organized by creating folders. I'm shocked it still keeps email from when I first used it.

Cons

I wish it would accept large files, and have the capability of sharing them. I still remember when there was AOL Broadband. That was my first introduction to high-speed Internet. $60 per month was costly, but it was worth it. Still saddened by the fact they got rid of it. If AOL Broadband was brought back, I'd be the first to get it.

Review Source

Holly C.  
Multi-Freelancer  
Consumer Services  
Used the software for: 1-2 years

### "AOL mail is my go to now"

January 23, 2022

5.0

Absolutely love it having that feature where you can delete multiple multiple messages at one time is a godsend because I have one email that has 65,000 emails in it and that’s ridiculous but it doesn’t have the option where I can click on the box in the league multiple at a time. So I can deal with him aggravate me about downloader app download our app to have that option to wipe out all of the mail that I don’t want that one time

Pros

The thing I like most about AOL mail is that they have an option where you can click a box and then you click up at the top and you can delete every single message in that category all at one time. Like if you have 100 messages from today you click on one and you go up and click today box and there it is they’re all related

Cons

The thing I absolutely hate is they will bother you so bad until you download download their app the AOL mail app it’s not enough that you can go online to www.aol.com no you have got to download that out because they will drive you crazy until you do

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Simply because of that one step the multi delete button I love it

Review Source

CV

Carol-Ann V.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "AOL Mail is so easy to use."

November 27, 2023

5.0

I have been using AOL Mail for over 20 years :) And honestly while I have other email accounts from other providers my AOL Mail is my main email account and I would not change it for the world.

Pros

I like the ease of use and the fact that AOL has all the functionality I need.

Cons

There is nothing that I dislike about AOL Mail.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing AOL Mail

While I do use Gmail as my secondary email account - AOL Mail is my main email account and I chose AOL Mail because it is easy to use, the layout is intuitive and Spam is filtered exceptionally well.

Review Source

KK

Katie K.  
Office Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Old School but Updated "

November 15, 2023

5.0

I've had AOL Mail since I was 17. I am now in my 40s. I have seen them upgrade the system, making changes to keep info protected. I have seen them come up with easier ways to change a lost password. It is my preferred email service.

Pros

I have been an AOL mail user forever! It's easy to navigate. You can find what you are looking for quickly. It was free. I love free.

Cons

I have never had an issue with AOL mail. Maybe just trying to find a password in the past. They have upgraded, and easier to reset.

Review Source

DE

Destiny E.  
Social Worker  
Human Resources  
Used the software for: 2+ years

### "AOL Mail thumbs up from me"

January 17, 2024

5.0

I enjoy AOL Mail. It is my main email and it has proven very useful over the years.

Pros

I have used AOL Mail since I was allowed to have an email. It is my main email that I check constantly throughout the day. It is easy to use and the inbox management is great. I do not have an inbox full of spam or junk emails.

Cons

I wish they incorporated some type of word document capabilities like google docs does. That would make AOL perfect.

Review Source

RG

Rosela G.  
Relazioni con il pubblico  
Government Relations  
Used the software for: 6-12 months

### "Indirizzo email sicuro anche se non troppo usato in Europa"

December 17, 2023

4.0

Buona esperienza d'utilizzo. Per il momento lo tengo poi vedremo.

Pros

Mi piace la sua facilita' d'uso. Alcune potenziali funzioni andrebbero migliorate

Cons

che a volte e' lento quando stai inviando un email di risposta

Switched from

[PostScan Mail](https://www.capterra.com/p/223928/PostScan-Mail/)

perche' a volte rimanevo offline mentre dovevo rispondere o leggere email urgentemente

Review Source

VR

Verified Reviewer  
Student  
Writing and Editing  
Used the software for: 2+ years

### "AOL Mail is my go-to Email Platform "

November 19, 2023

5.0

Pros

I like that AOL Mail is secure. When I was working at home as a transcriber, AOL Mail was required. I have used AOL Mail for years.

Cons

There is nothing I didn't like about AOL Mail.

Review Source

AJ

Amanda J.  
Professional Liability Claims Representative at Sedgwick  
Management Consulting  
Used the software for: 2+ years

### "You've Got Mail!"

November 21, 2022

5.0

I use Aol mostly now for personal emails but I did have a previous job that used it as well.

Pros

Aol is still a wonderful email service and I will likely always have one.

Cons

It doesn't have some of the latest features but it's still gets the job done.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

I like AOL better overall. It's sleeker and just works for me.

Review Source

Sonia L.  
General Manager  
Civic & Social Organization  
Used the software for: 1-2 years

### "AOL Mail Passed it's Prime"

January 6, 2022

3.0

Overall it is not a bad system. It is user friendly and great for personal use. I would not use it for business purposes though.

Pros

AOL was a great email management system in it's prime. It excelled as a leader in the begining. I still have an AOL account but do not use it frequently. I do like the search feature as it is helpful. I also appreciate the ability to create many folders for sorting.

Cons

The software was pretty out dated, when I used it last as a primary email management software. I know it has improved but I feel like the amount of ads and pop ups are excessive.

Review Source

CL

Christopher L.  
Operations  
Publishing  
Used the software for: 1-2 years

### "Since You Had to Dial Up"

October 5, 2023

4.0

I've been with aol for years, so most of it is intuitive and second nature. I took a break for a little while, but came back because of ease of use. The organization and layout are a good design to make things feel simple. I like that. It also has a high deliverability rate for sent mail, so even going into inboxes of people I don't know, the email doesn't get tagged or shuffled into promotions or spam.

Pros

The design and layout is simple to use and can be used for a quick glance to determine what's important, what items can wait or what can be delayed just by looking.

Cons

There are no aspects of the product I found unuseful, howere the aol tag comes with a certain predisposition. It is one of the oldest in the industry, and almost ubiquitous, but that may create misconceptions with the intended delivery recepient.

Review Source

VR

Verified Reviewer  
Computer specialist  
Computer Hardware  
Used the software for: 2+ years

### "AOL Mail review"

March 26, 2024

5.0

AOL mail is an essential email tool and it's really worth

Pros

AOL Mail is an essential tool for me. Because it helps me to do my work properly without any troubles. Receiving new emails alerts are perfectly fine. App interface also perfect. Security system is great and recommended email management tool.

Cons

Nothing so far. AOL is working fine to me.

Review Source

SH

Shenuka H.  
Marketing Director  
Computer Software  
Used the software for: 2+ years

### "Receiving all mails accurately "

March 27, 2024

5.0

It saves my time and can use free AOL email on anywhere

Pros

Receiving all my mail notifications accurately without any delays. Easy to use it and secure. No need any fee to use it and recommended.

Cons

Nothing have to say any complaints about this Amazing email management tool

Review Source

AJ

Ariana J.  
Student  
E-Learning  
Used the software for: 2+ years

### "I use daily, as a student it is a necessity!"

June 3, 2022

5.0

Pros

As a student and student working in college, I have been a user of AOL mail since the beginning of high school and I have found it to be everything I need. I receive emails fast and in an organized manner! With all the projects and assignments I have to stay on top of, I need to use AOL at least 10 times a day.

Cons

I have no complaints as a 6-year user of this software.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

It is more versatile

Review Source

VR

Verified Reviewer  
retired  
Insurance  
Used the software for: 2+ years

### "old fashion but does everything"

January 20, 2022

5.0

Pros

doesnt cost any money to use. very straightforward.

Cons

usually people look down on you having an aol account. by that it seems like everyone expects you to have a gmail or an outlook account.

Review Source

SN

Sunita N.  
Internal Medicine Physician  
Hospital & Health Care  
Used the software for: 1-2 years

### "A very good way to manage email"

January 1, 2024

5.0

Pros

AOL Mail has a very attractive design which makes it enjoyable for me to use, it's also very smooth without any lagging experience, i enjoy how unproblematic it is for me.

Cons

there hasn't been a situation where I've needed to complain to support for any reason.

Review Source

Similar Products

Featured

## Related categories

[Email Management](https://www.capterra.com/email-management-software/)