# Page 3 | AOL Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is AOL Mail the right Email Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/266984/AOL-Mail/reviews

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AOL Mail

4.1 (81)

[View alternatives](https://www.capterra.com/p/266984/AOL-Mail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of AOL Mail

## Showing most helpful reviews

Showing 51-75 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Research Assistant  
Education Management  
Used the software for: 2+ years

### "Simple, & Helpful"

February 10, 2023

5.0

Pros

I like that I can contact anyone on my team whenever and wherever.

Cons

Sometimes things go to spam but with that in mind it's easy to check.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

New developments

Review Source

JJ

Julie J.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Forever AOL"

October 27, 2021

5.0

I use AOL for all of my personal communications. It's important that I have an email that is not connected to my workplace, and my AOL account is perfect for that.

Pros

Email with AOL is so easy. I have always had AOL and I have no plans to change that. I like the extra features of stationery and smileys. I use those regularly.

Cons

The only thing I don't like about AOL is the attitude I hear on rare occasions that it's old-fashioned. AOL actually keeps up with the times by adding new artists, updated stationery, and more.

Review Source

SB

Sarah B.  
FreeLance Writer/Retail  
Telecommunications  
Used the software for: I used a free trial

### "Where It All Began…"

July 3, 2023

4.0

Pros

I’ve been using AOL in general sense 2000 maybe and I can tell you right now I’ve had the same email since then but when getting in business email it was a breeze I just added it and incorporated all my other personal email addresses to affectively integrate the program.

Cons

Something about the design throws me off, it feels more like yahoo to me and I like that there’s an influx between colors however, it doesn’t necessarily seem appealing.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Use AOL mail for the privacy"

May 6, 2022

5.0

I enjoy AOL for the primary fact of privacy

Pros

I like how AOL is far more private and they aren't spying on your emails like gmail and other email providers are

Cons

It's obviously a little outdated but it's totally okay if you value your privacy

Alternatives considered

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing AOL Mail

Because I felt AOL had more privacy

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

I value my privacy more than function these days

Review Source

TLB

Tyonna L B.  
Social Media Influencer  
Apparel & Fashion  
Used the software for: 2+ years

### "AOL Mail -My Favorite Email Provider"

August 24, 2021

5.0

Pros

I love how it's so easy to use! There is nothing difficult about this software! And I have been using it for YEARS! I always have an AOL Email

Cons

Nothing to really dislike, except for the AIM Chat is gone!!! Bring it back if you can! I loved it so much lolol I'm from the Era where you could Instant Message on AOL! I even remember recieving the AOL free Disks in any store that would carry them!

Review Source

MF

Margaret F.  
Retired  
Individual & Family Services  
Used the software for: 6-12 months

### "Just few letters about AOL Mail"

February 15, 2024

5.0

It's very simple and secure site. I Recommend this for anyone

Pros

I've been using this service since 2023 and I love this app. Because it's very easy to use. Receiving new email notification is working perfectly. Their security also great and I recomend this app to all of you.

Cons

Actually I don't have any dislike features about this.

Review Source

JJ

Joseph J.  
Customer service representative  
Consumer Services  
Used the software for: 1-2 years

### "AOl mail for dummies"

November 28, 2021

2.0

My overall experience with Aol would be mediocre at best average plugins loose security protocols and customer service is barley teachable

Pros

The feature I liked most about Aol was the ability to use the build in software to add attachments and search for files online including audio and graphic

Cons

What I found most disturbing about this software was the fact that it would crash 1 to 2 times a day mostly when sendingass email folders with attachments causing me to waste 1 hour of my time refiling everuthing

Review Source

CH

Corinne H.  
Licensed Agent  
Insurance  
Used the software for: 2+ years

### "Basic needs met."

December 22, 2021

3.0

It has been consistant and reliable. I have had this email address since 1995 and I have no issues with accessing my information and have never lost saved files. I do receive an excessive amount of junk mail and span, that it is no longer my primary email address. Overall, it meets the basic needs.

Pros

I signed up with AOL mail back when AOL was brand new. I have been using the same email address since 1995. It has been consistent and reliable.

Cons

I get an abundance of junk mail and spam. More so than any other email account. I understand that selling personal information is a standard practice, but it has been done to excess that I do not use this as my primary account and switched in 2004.

Review Source

VR

Verified Reviewer  
Owner  
Education Management  
Used the software for: 2+ years

### "I've got (AOL) mail"

July 21, 2022

5.0

Great free service. Have had it without issue for 20+ years.

Pros

Easy to access and use. Not bogged down with a lot of ads. Consistent and dependable

Cons

I would like this to be more compatible with other calendars and mail systems.

Review Source

JH

Justin H.  
Maintenance Mechanic  
Food Production  
Used the software for: 2+ years

### "It's email and works as it should"

October 1, 2021

4.0

Pros

I like it because I've had it forever. It has emails from years ago and I've never had a problem with it.

Cons

There are better email clients out there if you are looking for that. It's just outdated now, but still functions just as it should.

Review Source

JJ

Julie J.  
Writer/Editor  
Publishing  
Used the software for: 2+ years

### "Meh"

December 9, 2021

3.0

Pros

I liked AOL mail because I was an AOL user at the time.

Cons

It's not as powerful as I required and moved to Google Gmail and am much happier. Also, you look like someone who isn't modern or up on tech if you have an aol email account.

Review Source

MS

Marie S.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Aol"

March 3, 2022

3.0

Pros

I like that the news is always available and comes up after logging in

Cons

There aren't really a lot of other uses for Aol so it's hard to compete with emails like Google

Review Source

CK

Christina K.  
Stylist  
Retail  
Used the software for: 2+ years

### "The best email "

December 21, 2021

5.0

Pros

I have used AOL mail since the “stone ages” and will never switch. It’s easy to use even for the least tech savvy person!

Cons

I have no complaints about the software

Review Source

AS

Alexandria S.  
COO  
Real Estate  
Used the software for: 2+ years

### "It’s good, but there is better out there. "

December 19, 2021

3.0

Pros

It’s very easy to use, I do like the features.

Cons

It’s a little confusing at times and I feel like a lot of my emails got sent to spam.

Review Source

lD

lindsay D.  
Provisioning  
Internet  
Used the software for: 2+ years

### "AOL mail "

October 24, 2021

5.0

I have had an overall positive experience with AOL mail. I have used my AOL mail address for over 15 years now. Unfortunately it has just became more of a memory of the past.

Pros

AOL mail is what I would call a well known classic. I have used this since I was a teenager and when I first started my adventures with using the internet. I would say that this is what set the stage for all other email platforms we use today. You can now change the voice for the iconic you've got mail phrase. You can even use the voice of a famous celebrity to let you know you've got mail. There is an option to purchase extra security if your needing it.

Cons

I can't think of anything really bad about AOL mail. It has just became somewhat outdated. You have to download a separate app to use it on your phone with ease. I don't really like that I have to pay a fee for added security.

Review Source

DB

Dori B.  
Consultation  
Education Management  
Used the software for: 2+ years

### "Got mail?"

November 24, 2021

4.0

Pros

It’s old school. It saves messages well. Search is easy

Cons

My email was hacked and I had to close my account. Not secure.

Review Source

ZS

Zoey S.  
Associate  
Law Practice  
Used the software for: 2+ years

### "AOL Mail Review"

November 9, 2022

5.0

Pros

I am a big fan of AOL. I have used AOL Mail my entire life and will continue to use this email as it is easy.

Cons

The software is a bit outdated compared to other email softwares.

Review Source

MT

Malcolm-Louis T.  
Warehouse Worker  
Consumer Goods  
Used the software for: 2+ years

### "AOL Mail Review"

May 1, 2024

4.0

Overall, I had a great experience with AOL mail considering it's direct approach to email service and massive storage capacity.

Pros

The fact that the software has a simple design which makes it simple to navigate through.

Cons

It has less advanced features compared to its competitors like gmail or outlook.

Review Source

AA

Antonello A.  
Laborer  
Construction  
Used the software for: 1-2 years

### "Aol is ok. But not the best"

December 30, 2021

2.0

Pros

It's very neatly built. Everything is easy to locate and secure. Also when u open aol u get local and national new. Very informative

Cons

It's hard to login. It's very secure but tooo secure I can't access my account and it's been 4 years never heard from aol again.

Review Source

AA

Alicia A.  
CEO  
Arts and Crafts  
Used the software for: 2+ years

### "Good"

January 20, 2022

3.0

Good

Pros

Its easy to use even when you forget your password. Its an easy process to get back into your account.

Cons

There is nothing that I dont like about this software.

Alternatives considered

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing AOL Mail

I didnt not like yahoo mail so I decided to stick with AOL mail.

Review Source

NO

Nicky O.  
Independent Stylist  
Textiles  
Used the software for: 1-2 years

### "AOL is old news "

March 29, 2024

5.0

I used to have great experience with aol but I have recently stopped using it due to someone stealing my identity 3x.

Pros

I used to like AOL when I used it as my primary email. It was easy to navigate and separate.

Cons

I stopped using AOL because I was getting too many people stealing my accounts .

Review Source

VR

Verified Reviewer  
Financial Analyst  
Banking  
Used the software for: 2+ years

### "My first email. Still have fond emails"

October 13, 2022

4.0

They were great when they started, but later email are providers are much superior in terms of interface, spam control, folder division, and customer support.

Pros

It was a very friendly and easy to use service with a great interface.

Cons

Most of the new providers - gmail, yahoo, etc - are much better. Non-existent customer service. Spam is very hard control, and literally takes control over the mailbox

Review Source

VR

Verified Reviewer  
Entrepreneur  
Arts and Crafts  
Used the software for: 1-2 years

### "Outdated email provider"

November 23, 2021

4.0

Pros

I liked that it had an integrated messaging system for quick communication

Cons

Ran slow and didn't filter out spam very well

Review Source

SS

Seth S.  
Teacher  
E-Learning  
Used the software for: 2+ years

### "Bye Bye SPAM!"

October 8, 2021

5.0

Pros

Honestly, almost everyone has had or used AOL in one way or another. My first email was with AOL and it still works wonderfully. By far one of the superior email software available and unlike many others, it doesn't track your every move. Also, with the ability to instant message your friends or work associates, it is an easy alternative to texting. AOL email keeps in mind the safety and security of its users. It also provides service updates and notifications that come directly from AOL admin, so you can keep contact details and double-check the security system and keep it updated. Lastly, nothing beats a spam-free email service.

Cons

Some of the features can be considered outdated.

Review Source

Ilana S.  
designer  
Retail  
Used the software for: 2+ years

### "Aol Mail is a thing of the past"

October 10, 2021

3.0

its fine for what it is but it doesn't have all the new fun features of gmail

Pros

I like that it's easy to understand and if you want to just use it for email you can with ease.

Cons

its pretty outdated, I'm not even sure if anyone uses AOL Email anymore, its like a relic from the 2000s

Review Source

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