--- title: "Shopuddy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shopuddy Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/266985/Shopuddy/" page_type: "product" language: "en" --- # Shopuddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shopuddy ## What is Shopuddy? Shopuddy has various rewards programs which always fit your business needs, no matter which stage you are at. Businesses can issue digital reward cards, membership cards, and vouchers to customers' Apple Wallet and Google Wallet. Brands can rapidly deploy all types of loyalty programs to boost their returning customers, increase customers' loyalty levels and grow your Company's share of wallets. ## What is Shopuddy used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5.99 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopuddy?[Manage this product listing](https://www.g2.com/products/shopuddy/claim_requests/new?auto=true) ## Shopuddy Overview Updated August 2026 AI summary Shopuddy supports small and midsize businesses in managing customer loyalty programs through features such as CRM, campaign management, loyalty cards, and rewards tracking. It offers customizable branding, campaign analytics, and integrations with third-party tools. Available as a cloud-based and mobile solution, Shopuddy enables businesses to create, monitor, and optimize customer engagement and promotional activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopuddy 5.0 (2) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $5.99 Usage Based, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.9 (3,835) Value For Money 5.0 (2) Value For Money 4.9 (3,458) Customer Service 4.5 (2) Customer Service 4.9 (3,518) ## Shopuddy alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Shopuddy Overview ### What company size and specific industries is Shopuddy built for? Shopuddy is designed for businesses of all sizes, especially small to mid-sized companies in food and retail. It fits coffee shops, bakeries, nail salons, pet stores, boutiques, and electronics shops, making it a practical choice for service and storefront businesses across these sectors. Features and Usability ### What are the key features of Shopuddy? Shopuddy offers eCommerce management, CRM, and customer database features for tracking customer accounts, profiles, history, and transaction history. It also includes campaign management, campaign analytics, promotions management, loyalty program, rewards management, discount management, gift card management, client portal, member portal, reporting/analytics, activity dashboard, and API access. Getting Started and Support ### What training and onboarding options does Shopuddy offer? Shopuddy provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference, and videos provide visual self-paced materials. Getting Started and Support ### What customer support options does Shopuddy offer? Shopuddy offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available about support quality, response times, or helpfulness, so the support experience cannot be described beyond the listed channels. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Shopuddy supports all three features that reviewers consider most important: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and deliver more consistent loyalty experiences. Loyalty Program 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return CRM 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Member Portal 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Shopuddy 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Social Promotion: Market event via social media tools - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $5.99 Usage Based,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DY David Y. Director of Operation Financial Services ### "try it, you won't regret " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2023 Pros With their software, we no longer have to maintain our CRM system. Cons Their development cycle for tailored is fast compare with any of their competitors yet it is still slower than our in-house team. haha but way cheaper Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sammi C. Founder Food & Beverages ### "Love the Frictionless Approach to Digital Loyalty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 5, 2022 Love the support the team has given me to get on board! Pros Functionally, the e-Wallet integration, customer portal, and voucher experience are the highlights of this product. These tools help our brand engage our customers every single day. Also, the anonymous sign-in feature is also something unique that I did not find anywhere else. Cons I believe the backend is still under development. The dashboards look nice but more insight-driven reporting will save me more time doing Excel work behind the numbers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 9, 2022 Hi Sammi, We really appreciate you taking the time to share your review. We will share your view with our development team. Our advance reporting dashboard is scheduled to release within weeks. 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