Computer Helper Publishing

Church Windows Software


4.5 / 5
682 reviews

Who Uses This Software?

Church Windows Software serves churches of various denominations and sizes. Designed to assist with membership management, donation management, and accounting.


Average Ratings

682 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $375.00/one-time
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Computer Helper Publishing
  • www.churchwindows.com
  • Founded 1987
  • United States

About Church Windows Software

Church Windows is powerful and flexible yet user-friendly church management software from a well-established leader in the industry. Choose the complete integrated package of Membership, Scheduler, Donations, Accounting and Payroll modules, or begin with one portion and add additional modules later. In addition to the experienced toll-free and online support, we offer free online training classes. Find out why more than 13,000 churches see things clearly through Church Windows Software.


Church Windows Software Features

  • Accounts Payable
  • Accounts Receivable
  • Asset Management
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Donation Management
  • Fund Accounting
  • General Ledger
  • Payroll Management
  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management

Church Windows Software Reviews Recently Reviewed!


Bang for the Buck Is Hard to Beat

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Church Windows does a lot of things nicely. I love the way the Donations module dumps our members donations into income accounts in Accounting with the press of a button. Payroll, which is tailored for churches (handles ministers with no problems) also integrates with Accounting automatically. The Accounting module allows me to book typical church transactions quickly and easily, but provides the ability to do complex accounting transactions as well. While lots of church management programs claim to handle fund accounting, Church Windows does true fund accounting which allows our church great flexibility in tracking designated donations and spending. While not perfect, the program is an excellent value.

Cons: Church Windows has a web based version that uses browsers to view Windows type screens and I find this clunky to use. I'd much rather have an app on my phone that I can use to pull up membership data when I need someone's phone number and an Accounting app that would let me enter transactions remotely when I'm away from the office. The Accounting module also lacks an easy way to handle credit card transactions - I'd like to see something like Quicken that let's you check off the charges when you reconcile the monthly credit card statement. It handles credit cards fine, just not as easily as Quicken or Quickbooks.

Overall: We are a medium size church and I am the part time bookkeeper so my thoughts on the program are related to the parts of the software I use (as well as the integrations with the other modules) For the money, it's hard to beat how easy the program is to use and how quickly I can accomplish most tasks with it. I've looked at some slick web based programs that handle "work from anywhere" better, but they cost thousands of dollars per year when you add up all the features you need, and they don't offer the flexibility and ease of use Church Windows offers.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Roger,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Church Windows review

May 21, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing about Church Windows is that it is integrated and fairly inexpensive. You can get a donations module, payroll, accounting, membership AND scheduling with online access for a low monthly fee. AND for only a little more per year, get unlimited phone support. The support is amazing. Never have I called and not gotten an answer to any issue that I was having. The modules are all integrated and talk to each other so there is no double entry or having to make sure to remember to upload something. Payroll is great and always updated with latest forms. The accounting module is good and fairly easy to use, especially for people that may not have formal accounting training. I don't actually use the scheduling, so I cannot evaluate it. Membership and Donations are also integrated and fairly easy to use. You can send professional letters and print any donation letters that you might need.

Cons: Unfortunately, Church Windows is not always intuitive. There are tons of things that it can do and it can generate tons of data and reports, but you to know EXACTLY how to ask it for what you want. There is quite a steep learning curve to really get the most out of the program. The accounting software does use different terminology and reports than most professional accountants are used to. And the flexibility to create your own reports in Accounting is not there. This is fine for most people, but if you have a professional accountant on your staff or in your congregation, be prepared to explain some of the quirks of the system. Some of the issues are because the Accounting software has to completely integrate with the other modules and so there are limitations. I for the most part, think it is great. I has taken me about 3 years to really get comfortable using all of the modules and using them to generate the reports that I want and give me the information that I want quickly and easily. Church Windows is not really quite as modern and flashy as some of the other programs out there. It doesn't integrate with a website platform. It doesn't have the ability to produce more modern points of contact like texting, or online church directories, or some of the fresh-er and more tech integrated programs. BUT, it is a heck of a lot cheaper than those other programs AND it has good, solid, integrated payroll and accounting modules.

Overall: I recently spend about 3 months evaluating other church software programs for our church. We wanted something to reach a younger audience more quickly and something more integrated with a modern web-design. I read online, talked to people on the phone and evaluated lots of other Church-oriented software. None of them had all of the components that Church Windows had. Most did not have an integrated payroll and lots did not have integrated accounting. And ALL of them were a lot more money. For churches not willing or able to put tons of money into a software option, I believe Church Windows is the best. As I said before, there is a steep learning curve at first and lots of little quirks, but overall it does a great job of keeping all of the information that a church needs to keep in one place with easy access.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Stephanie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Church Widows Software Review

May 17, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Solid software. Software provides a solid foundation for small church accounting operation at a cost that a small church can afford. It is easy to use with flexible reports. It's focus is built around churches and church activity. It does not try to be all things to all like QuickBooks does. Because of this, in my opinion it is a much better product for church fund accounting and member needs than QuickBooks.

Customer support is good. When there is an issue or question I have found the support team to be very knowledgeable of their product and easy to deal with.

Cons: Because of the way fund accounting is implemented in Church Windows a great deal of work, caution and consistence must be observed to keep Church Windows balances matched to multiple actual bank accounts. Making payments from multiple bank accounts different bank accounts does not work. All payments must be made from the same account and then funds must be transferred to cover payments.

Some improvements should be done to provide more information in some screens. Tech support has not been open to providing additional information to some reports and screens.

There are some inconsistency between application modules layouts that take a little "getting used to." These are minor issues though.

Overall: I have been using this product for many years and have, despite the "cons" I have listed, found it to be a very usable and functional product. When our church was audited we came away with a very positive review.

I have recommended this software to several churches that were using QuickBooks.

ps. I have used other church accounting software in the past and I know there is church accounting (fund accounting) software that handles fund accounting with great ease but the price of this software is far beyond what a small church could easily afford. Church Windows is a far better product for church operations than QuickBooks.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Fred,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Good Program with Great Customer Support

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Customer support is one of the best selling points of this program - professional, helpful, patient, and prompt in their replies. In regards to the program it is great how the system for Members, Donations, and Accounting are woven together, there is the ability in detail to establish security settings, and the system creates a trail for every action. For Accounting the system is robust for Fund accounting and provides a number of reports with the click of a button. We are glad to see the most recent overhaul to the software that has made significant improvements to the program.

Cons: The online mobile version is cost prohibitive for a small and medium sized congregations limiting its value for less centralized congregations and use in the mission field. Though the report creation tool is powerful, it is complicated to the point of needing to relearn how to create new reports each time one is needed (a definite time sink limiting the ability to readily create new reports). At times search results are baffling in that they do not appear to generate the full data one had requested. The interface between the Donations Module and Membership Module has the ability to create duplicates of people in which an individual's information is spread over two profiles. Lastly we have never found a meaningful use for the Scheduler Module as it is a self-contained module that can't be utilized to automatically populate online calendars or sync with other devices.

Overall: We are a small, small town congregation. We use the program for all our membership and financial records of the church. In general we have had a positive experience with the Church Windows program and helpline.

Vendor Response

by Computer Helper Publishing on January 17, 2019

Joseph,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Sufficient for our needs, but always room for small improvements

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I appreciate that this software helps us to keep track of our membership and visitors both, gives us a central repository for their details and helps us to track attendance trends. Where there are options to customize some of the fields that appear in the main panel for each individual person is helpful as I was able to reorder per our interests and remove from view fields that aren't important. That I could add more tags than just Member and Visitor has helped to keep a better distinction between former and inactive members as well as visitors who are 'friends of the church' (i.e. frequent attendees) versus our more occassional or one time visitors.

We upgraded a few months ago to Version 21.18.1 - I like that the newer version has a more modern look and feel than the older version we had, and maneuvers around better.

Cons: -That the Comments field is 'buried' on another tab instead of being an option to include on the main tab/panel of individual's information

-Address entry is more steps than should be necessary, and there's no way to label addresses, such as for members who only reside in the area part of the year but provide their off-season address to us as well.

-Rather than having to hunt through tabs on an individual's record, could the interface go to more of a central screen that scrolls through fields so you don't have to switch between sections so much?

-I wish there was a way in Attendance Entry to have either (or both): A. Member names bold face and visitor names not so that it is easier to pick out your members when your list of names is large B. a feature where you can temporarily hide other categories of people to make the list of names shorter.

-I have had to learn the hard way through experience to enter any visitor info for a service before I do Attendance Entry because if you stop to add a name mid-way through inputting attendance, you have to close out and bring the attendance back up again to see the new name. Could this be fixed?

-When you export reports to Excel, there are way too many tiny or semi-merged columns to be able to do a proper sort function without having to basically deconstruct the report before you can work with it. There should be an option for report export that is just raw data with minimal formatting that would make this easier to work with.

Overall: Church Windows is a good general record keeping software for a church. We don't use some of the features (like class attendance) but those features that we use have helped us.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Mary,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

November 2018

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of extracting information from the data to create reports.

The number of boxes where details may be entered is excellent - every possible situation has been considered, including winter or out-of-town school addresses plus different last names for individuals within the family unit plus multi-level phone numbers and emails.

Cons: I love to have the support of the software by speaking with a real person.

My patience challenges me at times to wait for the phone call back!

Sometimes there are difficulties in choosing the right report ie. directory vs. basic because the format of the directory report is good but there are decisions embedded there which override any selections I might make for the report ie. individual vs. family identities

Overall: I am very pleased with the software.

I like having access to ongoing learning options in the webinars (I used to receive emails about these dates coming up but now I don't which causes me to forget to go looking for them myself!)

It takes awhile to become familiar with the software and how it works but now that I am comfortable I am most pleased that I can produce so many reports.

I am sometimes frustrated that I don't have enough data from members of the congregation or ministers to produce more detailed and comprehensive reports. The creation and development of them is sound.

The support staff is excellent in solving problems and being friendly and supportive. They respond in a timely manner.

Vendor Response

by Computer Helper Publishing on December 21, 2018

Joy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Great features but not always uiser friendly

May 20, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features are really great. It has everything we need and even some things that we don't! The reports are clear and concise and there is a variety as far as what types/kinds of reports are available.

Cons: The user-friendliness ability is lacking. There seem to be way too many steps to do one task. Also, it is not compatible with our label machine so we have to do our labels though the program provided by the label maker (Dymo) instead of through Church Windows, which is what we would prefer. One thing I really, really wish that Church Windows offered was the ability to separate families/people into groups that we choose as opposed to the default groups. There is also no way to do a mass delete of people/families, this is especially inconvenient for people who have only attended once or twice or for a function of one kind or another. Instead, I have to go through the entire list of people one by one and delete them. If I had a couple of days to devote just to that task, then maybe I could get it done but I don't so I can't! There should be a way for people to automatically drop off the rolls after "X" amount of time. It is a huge hassle to manually go through 1000+ people in order to see who needs to be dropped or moved to inactive.

Overall: Despite the above reasons, I am very happy with Church Windows. It gets the job done and the reports are clear and concise (when I can locate the ones I need!). The customer service is second to none. They have always gotten back to me the same day and they are wonderful about walking me through things that I do not understand.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Melissa,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Professional & Productive

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the software so much at my church job that when asked to "help" with the membership and receivables at the church I am a member of, I gladly accepted ... with one condition: that they purchase and use CWindows! The software is so easy to use, across the board, that I knew anybody would be able to come in behind me and learn it as quickly as I did.

Cons: The latest update was more of a complete rewrite. I lost a good bunch of data in this update, too. I've had to re-key alot of that lost data, some of which I was unable to retrieve. I'm still learning what the new update is capable of doing. It's almost like I'm having to learn a whole new program. I feel very inadequate at times when I'm in the program now.

Overall: CWindows has been most beneficial with membership, donations and payroll for me. I hardly ever have a church member find an issue with their Giving Statement, and that says alot about the software. The revamped membership module has integrated members & visitors so much so that keying in data is a breeze. And I doubt that I'd be doing payroll if it weren't for Church Windows. Seriously, ya'll are the reason I wear so many hats over here!

Vendor Response

by Computer Helper Publishing on December 21, 2018

Tonja,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

You should not have lost any data as part of an upgrade process, we apologize. If you experience data loss after installing and update for Church Windows, please contact us.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows Review

Nov 13, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: I love that support is always prompt and responsive. Any time there is an issue, they are willing to help as quick as they can and they are always very kind and informative.

I like that only one user may be logged in at a time to prevent duplicate or missing information. That is smart and helpful in our Presbytery!

I love the tax reporting feature in the Payroll Module. It is easy and efficient!

Cons: I do not like how slow the software is, especially now that we access it through remote desktop. All the screens are slower and printing is excruciatingly slow.

I wish you didn't have to hit the print button so many times on so many different screens before your report or confirmation actually prints.

I feel like the software is difficult to learn. You guys do a great job making webinars and help materials available, which is great. But unless someone is trained on how to do things, I don't feel like the software is very intuitive or user friendly. I don't feel like an average AR/AP person could navigate through the system and figure things out without guidance/training.

Overall: Overall, not a bad experience and the wonderful customer service/support really makes up for other inefficiencies. 3.5 out of 5 stars overall.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Bobbie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

CW Review 11/13/18

Nov 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To be honest, the customer support. From the moment someone answers the phone until someone calls you back, the professionalism and friendliness is unmatched. I always feel like I am calling a friend who is knowledgeable about the software. At first I struggled to comprehend some of the aspects of the software because I do not come from an accounting background. It did take me some time to feel comfortable with what I was doing but once I was I no longer had fear that I would "screw" something up.

Cons: I wish some of the techs would tone down the accounting terminology when trying to explain things to me. Like I said I didn't come from an accounting background so the lingo was somewhat foreign and I felt lost when they would explain things to me. The software seems to be continuously updated which if I had the time to explore some of the new upgrades I believe I would be able to utilize them. Not sure if you have this or not, but a video explaining some of the new features that accompany an update would be nice.

Overall: The best part is the payroll and the taxes. We originally were using QuickBooks and trying to "tweek" it to work. CW takes a lot of the guessing and headache out of the payroll differences in a church setting.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Joann,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Church Windows since 1999. I currently use the Membership, Contribution and Accounting modules. They've come a long in the last 19 years and they are constantly upgrading their software as the market demands. Over the years they continue to solicit, and implement, suggestions from their customers. It's one thing to sell a product, but its another thing entirely to keep folks satisfied with your product for almost 20 years!

Cons: Probably the reports features, but that is mostly due to my reluctance to try creating custom-made reports. Its one of those things that you get out of it what you put into it - so no fault to Church Windows, just me.

Overall: Most folk who work or serve as lay leaders in a church have an clear understanding of the business end of things. Because Church Windows software is specifically tailored for churches, it enables me to report information in a manner that is easily understood over a broad spectrum of skill levels. They offer tutorials for all their modules and their customer service is second to none. Its a very rare thing to not receive a call back the same day I place a support call. Their staff are courteous, knowledgeable, and well trained. Over the last 19 years I have recommended Church Windows many, many times and will continue to do so in the future!

Vendor Response

by Computer Helper Publishing on January 17, 2019

Rebecca,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

You get A LOT for your money with this program!

May 17, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our office originally switched to Church Windows because we wanted to be able to use one program for our membership and financial needs. Church Windows does this and a whole lot more! There is so much content to this program, that I am still discovering new things after years of using it! It was very daunting in the beginning, but I have found the Church Windows customer service to be invaluable. No matter how big of a mess I've ever thought I made, they are always able to walk me through it and get everything in its proper place with minimal effort. They are amazing!

Cons: Because there is SO much content, it can be quite difficult to master. I believe that the individual/s using this program should be someone who is able to teach themselves and learn by trial and error. Especially in the beginning. The program will do just about anything you want it to, but sometimes it can be difficult figuring out how to communicate it correctly.

Overall: I use the membership, donations, and accounting parts of Church Windows. It is a very thorough program with a lot of content, but if you take the time to learn how to use it well, it can really increase your productivity!

Vendor Response

by Computer Helper Publishing on May 21, 2019

Kristy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

My Review of Church Windows

Nov 14, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can do so much with the Church Windows software. It is a great way to keep track of membership and visitors. Keep track of offering and printing reports are pretty easy to do. Customer support always returns call quickly but with work with you as long as you need. I'm a secretary at 2 Lutheran churches. The both have Church Windows. One use it for every thing. The other just uses the donation and accounting. The second church is hard to get things done and organized since they don't use the full scope of Church Windows. I think I have them talked in to using it more. Church Windows makes my job so much easier!

Cons: The most trouble I have had with church windows is all the updates. The software is easy to use until they start updating the software. The seem to take something that work good and makes it more difficult to use. I'm sure that it works for the large or mega church but us little church just need simple software. Maybe they need a software for large or mega churches and another for small churches.

Overall: I LOVE Church Window software!! I have been using it for 15 years and every church should be using it.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Amy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Eastside

Nov 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The service received. Have always received great help when I call even if it is a dumb question I am never made to feel that it is. Never have to wait long times for call backs. The Webinars are great and give instructions that are simple and easy to understand and you can get feedback during the sessions.

Cons: We do not use the accounting part and would like to see software that is simple math in adding and subtracting. We are a small church and all of our help is volunteer so we do not have an Accountant on payroll, just those that give of their time. So a software program that would allow us to enter donations, pledges, etc., and then be able to substract payments, and distributions would be awesome.

Overall: Our overall experience with Church Windows is great. We are able to keep track of our donations, pledges, great files for tracking membership and the information we need to update for emergency information and family information. Definitely a great tool for tracking our members and visitors donations and supplying them with their year-end reports for tax purposes. There are so many other services that we are offered but have not tapped into yet. Very pleased with Church Windows.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Dorothy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

A solid program from a company continually trying to better their product

May 17, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: This software has incredible capability. The new upgrades have made the system much easier and user friendly, and I am looking forward to more as they become available. The company is easy to work with and has been very diligent in getting the answers whenever I have needed to call in with a question or a problem. I believe the customer service department has gone above and beyond for our needs.

Cons: Sometimes I feel as if the product has too much capability- there are a lot of components that we do not need. Still feel there are a few fixes that need to come along to make it more user friendly. Wish they would offer more frequent "intensive" question remote classes as opposed to basic beginner classes.

Overall: This software allows us to keep track of membership and accounting. It is nice to have various companies that work in conjunction with them making certain projects much easier i.e. the Postage Saver add on makes bulk mailing very simple.

Vendor Response

by Computer Helper Publishing on May 23, 2019

Jennifer,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

We suggest the church consider our Live Web Training option. It's more personal training. We log on to your computer to answer specific questions about your data. You can find more information at the Training page on our website.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Capterra loader

Awesome Church Management Software!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Our church has used Church Windows for many years. It seamlessly tracks people, giving, accounting, and payroll. Each module can be used by itself, or integrated to all work together. The support people are fantastic--friendly, patient, and easy to understand. Training is readily available through online video tutorials, brief online training sessions, workbooks, and the program help feature. The user-friendly software is great for beginners, offers many features for seasoned users, and versatile enough for church volunteers and employees alike.

Cons: Nothing. I love everything about Church Windows!

Overall: Church Windows has helped our church operations in so many ways. The reporting and budgeting options in Accounting have been especially helpful in financial planning and oversight. The payroll module simplifies all things related to payroll (direct deposit, taxes, W-2s, etc). Giving statements are easy to produce, as well as giving reports. People tracking is always a challenge, and the Membership module does so much to help. The support is fantastic, they know the program, and many of them also serve in their local church. Overall, Church Windows is an outstanding product!

Vendor Response

by Computer Helper Publishing on January 12, 2019

Lisa,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows Revew

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is user friendly for someone who is not a trained accountant or bookkeeper. Allows me to print professional appearing reports that are easily distributed to committees. The reports provide the information needed for various finance committees. Stored history in the various modules is helpful when I need to recall various transactions or help a committee remember a particular vendor or reason for an expense. Reports in the donations module are helpful during our stewardship campaign to track pledges and donations and compare them to previous years.

Cons: I do not like the most recent version of Membership! I think the previous version was much easier to read and edit. The result is that I use membership much less frequently. I also used to use it sending email blasts to our congregation but now use Mail Chimp instead.

Overall: It allows a small congregation to maintain payroll and accounting records without the added expense of hiring an accountant.

I have always found the support team to be helpful and responsive. The free webinars are also very useful - particularly the ones designed for year-end procedures!

Vendor Response

by Computer Helper Publishing on December 21, 2018

Margaret,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows Software

May 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software has made it very easy to keep up with weekly donations, to do the deposits for the weekly donations and it makes end of the year easier for tithe statements. Also, reporting is really good. I don't have to look up for paperwork but instead I document when I pay bills what it is for and it tracks it. It comes out a certain budget line item and it is a great way of running a report when someone wants to know what we have spent out of that account. I really like when we do the budget. It gives you a grid to help you for the following years budget to what you have spent that year and what we took in. I have used Church Windows for 10 years and it has been a pleasure working with them for any questions that I have. I like the online classes that does teach me something new each time that I can use.

Cons: I think 10 years ago when I started using it, it was the hardest to set up because I was not use to do anything like this on the computer but always by paper or in books. Once I learned the software, it was much easier than I thought it would be. I am grateful that we found this software. I did look at others and found that it was not as good as this one was in support, ease of use and reporting.

Overall: I think I stated that all in the above paragraphs. I really could not think of the way I did it before (so much more time consuming) verses what I do today and I can get a lot more done when reporting is much better.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Lisa,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Excellent program with great support

Nov 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I work mostly the the Accounting and I love the Flexibility. You can change entries, work in a current month without closing out the prior month and I find it user friendly. (see below for a colleague's opposite view re: membership.) LOVE THE CUSTOMER SERVICE. Seriously, I could not have learned this program without them. The very best, smart, patient. Great folks.

Cons: Accounting: 1. the A/R module is a bit odd. You can't reprint invoices after they're paid for example. It seems a bit less thought through than the rest of accounting, perhaps because it's an add-on. 2. There should be better interface between the modules. For example, when you change an address in Membership or Payroll it doesn't change in any other module. 3. My colleague reports that Membership a. had a steep learning curve and b. is not "user friendly" in her opinion.

Overall: Good, great, love it. Someone at the church recently wanted to change b/c they don't feel the membership database is up to snuff but I was very vocal that I really like the accounting module, and I have worked with MANY accounting programs.

Vendor Response

by Computer Helper Publishing on January 17, 2019

Suzanne,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Over 15 years of Church Windows Use

May 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that everything is linked together - from income to expenses to membership

Cons: I cannot manipulate the reports as much as I would like to to print them out the way committee members would like to see them. Since the update to Membership, it takes a lot longer to get the reports I want and also to figure out how to get what I used to with just a couple of clicks.

Also, I have no idea how much this affected my membership since that last major overhaul of the Membership modual, but over time, I have been finding that several families have one person whose membership information has been lost and the program will not let me edit or delete them to recreate them. I do not want to have duplicate individuals in the system, but that is what I will have to do to recreate the needed information. I have been too busy to look into this problem or to contact Church Windows, since I don't know how extensive a problem this might be.

Overall: The company has always been amazing with their customer service.

Vendor Response

by Computer Helper Publishing on May 21, 2019

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

If you're having problems with the new Membership features, please call technical support for help.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Use of Church Windows

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As Parish Administrator at Grace Episcopal Church (Alexandria, VA), I used the membership, contributions and accounting modules of Church Windows for some eleven or twelve years. I selected the software from others and was pleased with it, and more pleased with its improvements. I attended two of their training programs (conducted locally). I was always well pleased with the telephone assistance, when needed. After I departed from Grace Church, I purchased the membership module for tracking members of a genealogy society (I am the treasurer). The membership module satisfies our dues payments and allows me to maintain membership information and produce a directory for our members (some 350 of them). I continue to be pleased with the telephone assistance. I am more than happy to recommend Church Windows.

Cons: The contributions postings to accounting that was orginally offered. The contributions entries were totaled by day, confusing my bank reconcilations. This was changed during the time I used Church Windows; so it is no longer was a problem. I saw an example of email addresses entered in the household window, rather than in the individual window. Yes, there may be individual email addresses, but I would like to see an email address within the household window (even if it is a duplicate within an individual window).

Overall: Within my genealogy society, I am able to modify the membership features to show those that are of most importance to me (membership date, last paid date, etc.). It produces the reports I want - with some help from a telephone call. I always have telephone assistance to help me, and the people are always so patient and helpful and pleasant!

Vendor Response

by Computer Helper Publishing on May 24, 2019

Charlotte,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Church Windows is all you need!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used CW for 15 years and what I enjoy most is that it does it all and it's easy to learn. There's no need for other software packages or worrying whether it's compatible with or will interface with other software. It handles everything a church needs from accounting, payroll, donations and membership. Knowing you can trust the data that's shared within the modules is key. It keeps up with payroll tax changes and reporting and their customer support is the best! I currently use the web version, but for many years I had the desktop and both work equally well.

Cons: I've never been a huge fan of report writers, but it really is the best way to give every customer what they need. The reports they originally offered were all we needed and more.

Overall: The biggest advantage for both churches where I've used CW has to be the all encompassing package. We never needed a separate spreadsheet for payroll or Quickbooks for accounting and then worried whether the data reported was accurate. With the complete package, we can trust the integrity of the data.

Vendor Response

by Computer Helper Publishing on December 21, 2018

Beth,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Edgewood

Nov 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It keeps everything flowing smoothly between modules so that everything is in one place and not fragmented. The church was using two or three different methods of keeping track of things prior to my setting up Church Windows.

Cons: It's a pretty good software program however since they have been changing it the Membership module is very cumbersome. Hard to follow. Not really user friendly at all. The person in our office that has to maintain this is very ready for a change.

The reporting could be a lot more efficient. Now, if I want to see what is happening in a fund I basically have to look three places (four if the money is coming through the donations module) to be able to piece it together. This is not different with the changes but has always been a bit more cumbersome when someone asks for the activity in detail for a fund for the year.

It is really mostly the membership module that is causing us to rethink whether or not this program still works for us, though.

Overall: The customer support is great and that's important.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Nancy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Best Software for Churches!

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Church Windows is designed specifically for churches and has integrated tracking membership, donations, payroll and accounting into a very user-friendly package. Because fund accounting is so unique to churches, you need software that is specifically designed to track it, and it is why we initially chose this software package. I love the accounting module and having payroll linked directly to it, and tracking the funds, income and expenditures is a breeze! For any problems or questions, Church Windows is only a phone call away. I have never had an issue that could not be resolved by one of their technicians. They are friendly, kind, and they know their stuff!

Cons: Making the move from Financial to Accounting and Contributions to Donations is a learning curve that takes time and patience.

Overall: One of the most exciting new options of Church Windows that we are utilizing is accepting donations through our website and with a mobile app. You don't have to be a tech genius to install and use this feature and it is affordable!

Vendor Response

by Computer Helper Publishing on May 23, 2019

Jennifer,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Great software product specifically for churches

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The Customer Support! Although the software is very user friendly everyone needs help. The customer support, webinars and training offered cannot be beat! I've take classes on site, through the webinars and have spent hours on the phone being instructed on how to do tasks, and have always felt comfortable at the end of the day. We use all the modules offered.

Cons: Occasionally there is a delay in getting a call back from the Customer Support group, but I know it's because they are helping someone else conquer a problem as thoroughly as they will help me solve mine!

Overall: We use the Membership module for tracking our membership, attendance and creating a church directory. We use the donation module for pledges and contributions, the accounting module for all our bill pay and reporting of the church finances, and payroll to do payroll and file our taxes. I have not yet brought Scheduler into play as we are relatively new in our building, but have used it in the past with great success. All modules are current, and bug-free. Installation of updates is quick and easy, even with multiple workstations.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Diane,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows from a Church Administrator's Perspective

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: I liked being able to purchase a denominational specific version of the software. The updates address issues that are relevant to the ease of using the product. Call back time for telephone support is excellent. There is definitely a learning curve for the product; however, there are multiple ways available to assist with that such as the short live tutorials each month that last approximately 20 minutes and then are available to view at your discretion.

Cons: There are times when I find it difficult to discern how to word my search question in the Help section to find the answer that I am needing. I would also like to be able to even further tailor my reports.

Overall: The church where I work has been excited to be able to view financial statements that are so much easier to understand than what they had been previously using. Yes, I can give them the same reams of data that they had been trying to wade through, but I can also condense that down where they can just ask questions about a specific area if needed.

Vendor Response

by Computer Helper Publishing on December 21, 2018

Vickie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Capterra loader

Amazing Customer Service

Nov 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service is amazing. I never have to wait on hold and they call back fairly quickly with a knowledgeable rep. Everyone I have spoken to has been extremely helpful and kind.

Cons: Having used software like Quickbooks my entire career, I am used to Intuit's ease of use. Pulling up the check register and being able to click right to the transaction. Church Windows is great and I can find everything I need and print any kind of report I would need but it's not quite as user friendly as I would like. I also don't like that payroll is in a separate icon and not built into the other modules.

Overall: Overall, Church Windows is a great software and I could never say enough about the wonderful customer service. I can easily track day to day transactions and report to our Vestry board on a monthly basis. As we all know, churches run on budgets so it is important to be as accurate as possible every month to make sure we stay within the budget. Church Windows has been instrumental in showing us where we need to make cuts and where we can afford to grow.

Vendor Response

by Computer Helper Publishing on January 16, 2019

Jamie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Saved by Church Windows Software

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am so grateful for a program that is easy to set up, easy to navigate, and easy on brain power. I was using another program that caused me daily frustration and I hated to even open the program. When we switched it was like a mental vacation. I like the 20 minutes webinars that allow us to get training to refresher courses or that give us training prior to changes.

Cons: I'm not sure how to get the online help that I need which occurred when You Tube became the source. I have not had time to investigate how to navigate. I'm sure that once I have time to investigate it will be simple as the rest of the procedures.

Overall: I feel more comfortable starting my work day as I know that it will make sense. I appreciate the online support and the quick responses that we receive which are easy to work through. I wish we had discovered this software much earlier. I appreciate that it is affordable for small churches and that we don't have to struggle with poorly written programs because that is all our budget can handle.

Vendor Response

by Computer Helper Publishing on January 16, 2019

Janet,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows in Review

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I think the contribution area is the best. It gives an accurate and easy account of what my parishioners have contributed. It is easy to locate any area that I may have questions about. The online and telephone help is extremely necessary and most of the people I have spoken with have been very patient and explained how and why it was necessary to do something in the program.

Cons: I think setting up the fund accounts was the most difficult. I did not begin this program I am inherited it when I took this position. The fund accounts were difficult to learn how to set up but I have been using this program for 18 years now. Trying to teach someone else to use this program may be a little more difficult unless they have used an accounting program before.

Overall: Keeping track not only of the churches bookkeeping but keeping up with what the Trustees are handling also. It gives the Finance committee a quick look at what is being done or not done so it can be addressed quickly.

Vendor Response

by Computer Helper Publishing on January 17, 2019

Wendy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows Software Review 11/13/18

Nov 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The continuous updates and support of the Church Windows staff. I find the accounting side much easier to make corrections than the older version. I find the set-up of campaigns easier in in the donation version.

Cons: Donations. I find the new donations module very cumbersome, especially in entering batches. In Accounting it is one thing to edit an expense and have it drop to the bottom of the batch but in donations, to add a comment or make a correction and have it drop to the bottom of the batch means you have to pull the check and place it at the bottom if you want to keep things in order. It would be easier if you could make a correction and have it hold its place. In membership I find it more cumbersome to use the label section and the layout of the membership screen is hard to read. Overall the updates have made it less user friendly.

Overall: Overall we have been very pleased with Church Windows software and especially the help staff.

Vendor Response

by Computer Helper Publishing on December 21, 2018

Lisa,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

The software switch was more than worth the effort!

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You are able to look up a single entry with a search! If you have to correct an entry the software will correct with a new journal entry so everything is above board for your audits. You can write a report of almost any information in the system not just "canned" reports! You have a choice of entering people and Members or Visitors and can produce lists and labels for either or. The report writing is easy to use and you don't have to be a programmer to create your own reports! Easy Look-ups for people, one click to choose, search for first or last names, saves a zillion clicks over the other software I was using.

Cons: Exported reports only come up easily for Microsoft Excel. Not so handy when you use WordPerfect or OpenOffice.

Overall: Time saved in data entry, even with the learning curve of new software has been huge. Easy to follow menus. We changed software for several reasons. On the old software there was no way to customize reporting for anything in the General Ledger, searches for data or people were very limited, inflexible forms such as Statement format, and because of expense of the old software monthly. With Church Windows I have received prompt customer service when needed, sped up my data entry, and now have the ability to get the reports my Vestry has been asking for. Thank you Church Windows!

Vendor Response

by Computer Helper Publishing on December 21, 2018

Cindy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Improvements

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is easy to maneuver through. It is very basic and handles all the needs of our fund accounting.

Cons: There are some things that I feel could be added to help the user. The ability to "close" each month so that no transactions can be accidentally be entered into previous months. The search feature in the Membership portion is not user friendly also. I think warning features for using the same Invoice number, Check number and other important header items should be put into place. Reporting is fine if the reports you want are already set up but the methods are very cumbersome to try and create new reports.

Overall: It is has been a good experience in the last 3 years I have used it. Coming from other business accounting software has helped me to understand and navigate the system. It has also helped me to see where improvements can be made in the Church Windows software. Overall Church windows does handle the needs of this church as far as accounting and membership are concerned.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Stacy,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Great for Accounting & Payroll

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software has helped us tremendously with the day to day accounting at the church. I love that the Payroll module fits seamlessly with the Accounting Module. No more multiple spreadsheets to do end of month financial reporting. Church Windows has all the information in one place. Payroll taxes are a breeze as well as the report in Payroll lets you know how much to pay and the funds in Accounting are automatically populated to draw from.

Cons: We no longer use Church Windows as our database for people, as it is not the type of software that all of the congregation can use. We use Church Community Builder for people, donations & scheduling. I insisted we keep Church Windows for Income & Expenses as it handles those so well, especially for someone who isn't an accountant.

Overall: The people who help with questions/problems have been wonderful. I truly appreciate their timeliness and succinct answers to my questions.

Vendor Response

by Computer Helper Publishing on January 16, 2019

Karen,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Options are Key with Church Windows

Nov 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: The best feature about Church Windows is it's many options. There are separate modules for Membership, Donations and Accounting, also Payroll. Yet they all talk to one another, so there is no need for double entries. It is a huge timesaver and allows for reports that span more than one module.

Cons: Having more than one module can open up the possibility for issues when sharing information, and occasionally that happens. But I have always been pleasantly surprised with Church Windows in their ability to get patches out to fix any little issues that arise, often before it has even been an issue for our organization. I can honestly say that when you do have to call in with an issue, they have the best customer service I have ever experienced.

Overall: As we continue to be paperless, having reports that can be generated and shared through email directly through Church Windows is a great time saver.

Vendor Response

by Computer Helper Publishing on January 16, 2019

Valerie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

My review of Church Windows

May 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Our church has been using Church Windows for nearly 20 years to manage our church membership. There is a bit of a learning curve, but once you get it, the program is easy to use. The webinars are very useful to help you learn various parts of the program. The support team is prompt in getting back to you about a question or a problem. The techs listen to feedback and keep the program updated and iron out the wrinkles. Although we don't use all of the modules, we have found Church Windows to be versatile and suits our needs.

Cons: It is a little hard to get used to when you first start out. Because I have been using Church Windows for so long, I have seen many changes over the years. Some of the upgrades have eliminated a few of the features I liked about the program, so some things are actually harder to do than they used to be.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Sue,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Excellent Software

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is very functional. Then various modules work together so the same data does not have to be entered multiple times. It is also easy to use and provides great reporting for board meetings and other financial reviews.

Cons: Probably the icons. They are rather cartoonish and not real professional in appearance, although, that is common in the software industry today.

Overall: Church Windows provides us with great accountability. Not only does it manage our accounting, but it provides us with clear and understandable accountability as to the churches' handling of the finances. Some other financial software is very difficult to understand and the reports require some accounting knowledge to read and understand. With Church Windows, everyone on our board and anyone who we desire to be accountable to can easily read and understand the reports generated by the software without any accounting knowledge at all. This is key to good financial stewardship.

Vendor Response

by Computer Helper Publishing on January 12, 2019

David,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Overall Happy client

Nov 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It stores the data very efficiently and it's easy to look up members etc. to find the data. There are many options for clustering members into groups, many options for directories and reports and basically touches on any aspect you might need. Awesome when sending e-mails in a mass- mailing to a specific group or just everyone! The Webinars are very helpful

Cons: Difficulty in setting up the directory print options-- it seems like programing and It can be frustrating finding the right template or just plain setting one up. Too many updates..

Overall: We really like the program. It helps us with membership options, stewardship mailings, label printing for holiday mailings. Very helpful with financials, donations, paying bills etc. Everyone can log into the server from home and do their perspective tasks and still maintain security . Customer services is great too for those challenging moments!

Vendor Response

by Computer Helper Publishing on December 21, 2018

Donna,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

What I would improve.....

May 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: entering information, running reports in financial and payroll is easy. AT this time, I cannot think of any things that could be improved. Support is always available to answer and help when I do have a problem.

Cons: There are certain updates recently to the members mode that I find confusing. I feel some of the important information that should be recorded on member files has been eliminated-such as when a person has been terminated, such as their death. It has a place for spouse termination but not for the member. If it is available it apparently is not easy to find. Also in the donations, when browsing an individual's donations, it would be helpful to have the amount they pledged on the same screen.

Overall: Overall, I am very satisfied with this software. I have used it for quite a few years now and really don't know any other church software that I would rather use.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Deb,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

My View

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Software for the most part is pretty good. I have used the old version and now the newest version so I'm still learning. It was a smooth transition but there are clearly more steps involved to do some of the same things you could do in the older version much quicker and smoother.

Cons: It would have to be the time it takes to do the simplest things like printing the reports. You have to go through several key strokes before you can print. This is just a small sample of what I don't like.

The other thing is our church has had to go outside of church windows to come up with different ways of taking care of our membership. The membership module doesn't seem to reach out to the up and coming church and its communication with its congregation.

Overall: It is still a good program for accounting, payroll and donations(still working on this one).

Vendor Response

by Computer Helper Publishing on January 16, 2019

Donna,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Using Church Windows you need to study the webinars and wookbooks!

May 17, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: It is basically a good database that is steadily improving as new abilities are added. Mail merging running list all of this is very easy. Also the Payroll software is easy and complete. A first timer can use it. You put the information in and update your information as needed. Church Windows data can be converted and used in Word, Excel even Outlook so it is very usable. Also I use it in WordPerfect which my pastor prefers.

Cons: You are forced to use the default programs but you can save your own version under a different name. The printing program can be a problem so you have to be careful what computer program with printer that you use.

Overall: I use Church Windows everyday, because I work for a United Methodist Church and it is required, but I don't have any real complaints. It is a very good database for members, visitors, payroll and running giving statements, etc.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows

Church Windows Software for Small-Mid Size Church

May 17, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: We use the Accounting, Donations and Membership modules mostly. While we don't use the software to its fullest potential, it meets our needs. I can say the software opens well and pulls up our data consistently.

Cons: It is not super user friendly at all. There are wayyyyy too many cumbersome steps to do simple tasks - and wayyyyyy too many tabs to figure out what you need accomplish a task. Three members of our finance team (including myself) have had to call Customer Support numerous times over the past 2 years to try to get issues resolved. The support cost is overpriced - even if you get the "cheaper support" where someone has to call you back before you can speak to someone. That's pretty ridiculous. I'm the office administrator, and I've had to have our professional IT rep call customer support to figure out an update issue. Even our IT rep was frustrated with the "help" that the Church Windows support personnel were giving.

Overall: As mentioned above, the software has been meeting our needs - but we're not totally sold on it. For the cost of the software, we're having to make this work for the next few years at least. Honestly, at this point I don't feel I could readily recommend this software to another church.

Vendor Response

by Computer Helper Publishing on May 23, 2019

Donna,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows is great!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is very user friendly. We have had the membership and donations modules for about 9 years and added the accounting and payroll modules within the last 2 years. Within that time period, our treasurer decided to retire. The church combined the administrative assistant roll and the treasurer roll - in part due to the fact that the Church Windows system gives us all that we need. The support staff is very helpful which has been a blessing going from Quick Books to the Church Windows system. I also really like the 20 minute education sessions. It really helps.

Cons: There really isn't anything that we don't like. We've streamlined our reports from 10 pages to 4 or 5.

Overall: We have been able to combine the secretary and treasurer positions in our church, which has netting a savings of several thousand dollars.

Vendor Response

by Computer Helper Publishing on December 21, 2018

Linda,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows Software is a Great Value!

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The basic functions are fairly easy to use. You can learn as you go without any major issues. They offer "coffee break" sessions monthly on more advanced uses of the software. Their customer support is outstanding. They respond fairly quickly when a request for help is made. The end of the year is their busiest time for support, but they will let you know how long it will be before a tech will be able to assist you.

Cons: In our busy office it is hard for me to keep up on the updates. If the latest update is not available on the main part of the website, they will create a link for me to go to the update that I need to catch up on all the updates.

Overall: I have had a very positive experience with this software and the developer. I have used similar software in the past, but I prefer this software overall.

Vendor Response

by Computer Helper Publishing on December 21, 2018

Debbie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Fits our needs

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: the many fields holding specific information on individuals that are very useful when extracting data for specific purposes... thus the reports are very beneficial in helping me help the pastor and various committees.

Cons: some quirks have not been fixed/upgraded...

specifically one is annoying because it goes against the usual filing system

also, i rarely use the email feature within reports because 9x out of 10, the send report log would show many not delivered due to error.

Overall: There are many benefits to utilizing all the reports have to offer for multi-purposes.... but the user must maintain the database to get the most benefit.

Every staff person I have encountered has always been kind, pleasant, knowledgable and helpful.

Vendor Response

by Computer Helper Publishing on December 21, 2018

Regina

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

We might have some recommendations that might help ensure the emails are all send successfully. Please call us if you have questions.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows review

May 15, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very thorough. Offer all branches needed; Membership, finances, attendance, events, calendars, etc.

Cons: I don't like that it doesn't have a physical User Manual. It's all on their web-site, but sometimes it's easier for me to have it on paper in front of me to refer to. This program is so thorough that sometimes it's not very user friendly. Kind of complicated. They are very good to help you over the phone, but they are so busy, you often have to wait for someone to call you back when you need help.

Overall: They have excellent customer service. It has about everything you need for a church all in one program. They also have webinars going over functions of the program on line that you can watch.

Vendor Response

by Computer Helper Publishing on May 21, 2019

Debbie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Be sure to use the Help files in Church Windows by hitting the F1 key on any screen, to open the Help files on that topic. The Help files can also be printed.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows Review

Nov 14, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There are actually many things to like about this software: the transparency that each transaction creates, the numerous reports and groups that can be generated, the helpful webinars and the online support center.

Cons: Church Windows is a "true accounting" software. If a person does not have a more-than-basic knowledge of accounting, the set up and use of the software is definitely a challenge. Thankfully, the support team is ready to answer any question. It would be helpful if the software offered a "test of transaction" option for audit purposes.

Overall: It was most important to us to find a software that linked Contributions to Accounting; Church Windows does that seamlessly. The other modules that are offered are a bonus! Church Windows offers the best accounting program that is geared specifically toward churches.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Debbie,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

FPC Willoughby

Nov 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Since I have been working with CW for about 14 years now, I'm comfortable with it, and I know where to find things pretty quickly. It makes sense to me.

Cons: Some of the recent changes in formatting of the modules has presented lots of challenges after being used to where things were before. It feels very cumbersome, and since I'm usually trying to get things done as quickly as possible, because of everything else I do, having to stop and figure new things out is not pleasant. I just don't have the time to spend going through all the menus and possibilities. Many times I have to just call support and have them help me create what I need at the moment!

Overall: I like having ALL the modules which allows me to accomplish management of the church in all areas, and I only have to keep one database updated.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Gail,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

Church Windows Review

Nov 14, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Mostly, it is ok to use. See cons. It is fund accounting oriented. The reports are good.

Cons: I dislike in a big way, the way financials are down loaded in Excel. Way too many columns and lines. Too many merged cells. This has been a huge thing with me. Way too much work to make changes and in my case a presentable statement to my trustees. Quick Books down loads statements without all that merging and lines.

I find the paying of bills somewhat confusing. There are times it will not let me go back to add a description or something I may have missed. I don't find it user friendly in this regard. I get bills to pay that I thought were paid. It just doesn't seem to beas easy as it should. The system does not let me back up to a previous screen to make a changes.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Vern,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

New Employee - no one on site to give training

Nov 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how it is broken down into categories, ie; payroll, members, pay bills, bank reconciliation. I can go directly to the area I need to work on. I really appreciate the monthly classes you can sign up for. This is how I was able to train myself on the Church Window software. And now that there are video classes I can go to them at my convenience and need.

Cons: When trying to run members reports I do not like how you need to select a item, then put 'and / 'or' and go select another item. It is a bit confusing and tedious for me. Setting up the layout of statements has been challenging for me.

Overall: The software definitely needs to be learned via classes, videos. It is not a user friendly teach yourself as you go along, But it is packed with things that can be done.

Vendor Response

by Computer Helper Publishing on January 12, 2019

Mary,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better software.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows Support

What would I do without Church Windows

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Church Windows Support Staff. The Support Staff can help you with any issues or problems that you have. They are very responsive and I've yet to have an issue that they can't help me resolve. My Church pays for the Standard Support, but I throw in the extra for the Premium Support, and feel that it is very much worth it. Whenever I can, I also "attend" the Webinars that the Support Staff give, and I always learn something.

Cons: I can't think of anything. Every function seems to be useful and easy to understand.

Overall: I was kind of "thrown into" Church Windows with only rudimentary training. I had never functioned as a Treasurer before, my business experience was not in accounting, though I do have an understanding of the subject. As the past year and a half have gone by, I have discovered more and more of Church Window's capabilities and It has allowed me to make my work as Treasurer more meaningful to the Church officials. I wouldn't trade Church Windows for any other accounting software.

Vendor Response

by Computer Helper Publishing on May 24, 2019

Carl,

Thank you for taking the time out of your day to submit a review of Church Windows Software.

Your input is truly appreciated and helps make Church Windows better.

Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com

Thanks again,
Church Windows