# Page 2 | Church Windows Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Church Windows the right Church Management solution for you? Explore 912 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2670/Church-Windows-Software/reviews --- Church Windows 4.3 (912) [View alternatives](https://www.capterra.com/p/2670/Church-Windows-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Church Windows ## Showing most helpful reviews Showing 26-50 of 912 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Church Treasurer Religious Institutions Used the software for: 2+ years ### "A Valuable Tool for Church Administration" May 28, 2019 5.0 Overall, Church Windows has served us well, and we would be unlikely to consider switching to a new church software program. There is untapped functionality for us within the current suite of modules - for example, we have not historically used all the options for tracking attendance and communicating with members. We look forward to making even better use of it as time permits our secretary and volunteers to learn how to use those parts of the program. Pros We use Church Windows for accounting, payroll, membership records, and donation tracking, so it is an integral part of our church administration. Because we are careful to enter data accurately and use the suite of software systematically, Church Windows is an excellent way for us to manage information and make timely reports to church leaders. We like having one software package to handle so many of our functions, and there is some efficiency to the learning curve because of similarities across the various modules. One of the best things about Church Windows is the quality of the tech support. Our annual fee allows us to contact the support staff whenever we have questions about how to do something or correct something, and since the software is used by several individuals (a staff person and church volunteers) with varying degrees of expertise, questions do arise. The tech support staff is knowledgeable, clear, and responsive to both email and phone inquiries. That helps keep our system running like a well-oiled machine! Cons Some of the modules seem less user-friendly to us. For example, the Donations module where we record individuals' giving and generate reports for tax purposes is not intuitive to use, and we found it very difficult to set up quarterly and annual statements in the form and format that we desired, when we began using Donations when the software publisher updated an earlier Church Windows module, Contributions. We interacted extensively with tech support in the course of that transition, and, although they were as helpful as possible, we felt that the software was less flexible than we would like. So, the bottom line is that it can take some effort to learn how to use the software, and in an environment where there is turnover in the church office or among the volunteers handling church administration, that is a bit of an obstacle. Review Source Response from Computer Helper Publishing May 29, 2019 Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows sC shannon C. secretary Religious Institutions Used the software for: 2+ years ### "Church Windows Software" May 17, 2019 3.0 It's great to have all church information in one spot. I do feel limited with what I can do and what i want to do with the program. I am sure it's all training related. Pros The basics of the program is laid out nice. Cons The software has moved away from it's user friendly-ness a little bit. Some of the report features are confusing and if you don't check the right box or column you don't get what you are looking for. I think they wanted to make reports come from a central area but I find it confusing. Also- you have great videos, which are better than the written instructions, but if you have several issues you don't always have 20 minutes to figure out the solution by watching the video and some times it's the wrong video because you didn't word the search issue correctly. I was thrown into picking up the treasurer position when someone suddenly died, so I had no training and it has been hard to get up to date training with no time! One more thing... i would love to have a 2 day training option or someone to work with me to clean up the software from where I am making errors or making my job harder and I could just do it a simpler way. I also feel that the support people are very friendly and courteous. Some times I have issues explaining my problem so I don't get the help I need. It is also very expensive to keep the support that I have learned to go to videos first for. Sometimes I think starting over with a new/different program would be better so I can learn it from the beginning. Review Source Response from Computer Helper Publishing May 21, 2019 Shannon, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. If you're using the current version of Church Windows, please hit the F1 key on any screen in Church Windows to bring up the Help File topic on that page. When open, the help page can be printed. We hope this helps. We would also suggest you look at the Live Web Training option as a time and cost effective way of getting one-on-one training with one or our trainers. Please call our support techs when you have any questions by calling us at 800-533-5227 or email us at support@churchwindows.com. Thanks again, Church Windows Support RW Roger W. Bookkeeper Religious Institutions Used the software for: 2+ years ### "Bang for the Buck Is Hard to Beat" May 22, 2019 5.0 We are a medium size church and I am the part time bookkeeper so my thoughts on the program are related to the parts of the software I use (as well as the integrations with the other modules) For the money, it's hard to beat how easy the program is to use and how quickly I can accomplish most tasks with it. I've looked at some slick web based programs that handle "work from anywhere" better, but they cost thousands of dollars per year when you add up all the features you need, and they don't offer the flexibility and ease of use Church Windows offers. Pros Church Windows does a lot of things nicely. I love the way the Donations module dumps our members donations into income accounts in Accounting with the press of a button. Payroll, which is tailored for churches (handles ministers with no problems) also integrates with Accounting automatically. The Accounting module allows me to book typical church transactions quickly and easily, but provides the ability to do complex accounting transactions as well. While lots of church management programs claim to handle fund accounting, Church Windows does true fund accounting which allows our church great flexibility in tracking designated donations and spending. While not perfect, the program is an excellent value. Cons Church Windows has a web based version that uses browsers to view Windows type screens and I find this clunky to use. I'd much rather have an app on my phone that I can use to pull up membership data when I need someone's phone number and an Accounting app that would let me enter transactions remotely when I'm away from the office. The Accounting module also lacks an easy way to handle credit card transactions - I'd like to see something like Quicken that let's you check off the charges when you reconcile the monthly credit card statement. It handles credit cards fine, just not as easily as Quicken or Quickbooks. Review Source Response from Computer Helper Publishing May 24, 2019 Roger, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows SN Staci N. Office Secretary Religious Institutions Used the software for: 2+ years ### "Navigating Church Windows for Ease of Use" August 1, 2019 3.0 Overall experience is very good. I would rate it very well. Adequate support makes all the difference in helping to apply a good experience in working with any kind of software uses. Pros I like how all of the options and functions are easy to find and navigate through in finding the information and the end result of printing out a report, labels, or directory listing that I am looking for. All of the information is easy to read, find, and use when I am able to print out a listing and read it correctly. Cons I did not like how the instructions are somewhat muddled and a little hard to interpret sometimes. The system itself is easy to use, but however the steps in order to understand in how to use the software is not necessarily the easiest to understand. Whenever I have contacted Church Windows phone support they have always been very helpful, but sometimes it gets confusing in order to know how to ask the certain questions to under to achieve the end results for what I am looking for. I am going to explore more so in newest coffee break webinars in order to access the features and function to help me understand the system and help me to navigate around it much better. Reason for choosing Church Windows We started looking at other options, but didn't go with another software. More so because of costs, but also the simple fact the church staff would need to relearn a new software. Change is a long process at our congregation, and any new change is not overly exciting. Sometimes change does not work out the best with our staff, and especially if our reports and any records would be printed out very differently, it would be very difficult to be able to accept the end results if we weren't satisfied and we would be going back to Church Windows anyway. Review Source MT Melissa T. Office Manager/Admin Religious Institutions Used the software for: 2+ years ### "Great features but not always uiser friendly" May 20, 2019 5.0 Despite the above reasons, I am very happy with Church Windows. It gets the job done and the reports are clear and concise (when I can locate the ones I need!). The customer service is second to none. They have always gotten back to me the same day and they are wonderful about walking me through things that I do not understand. Pros The features are really great. It has everything we need and even some things that we don't! The reports are clear and concise and there is a variety as far as what types/kinds of reports are available. Cons The user-friendliness ability is lacking. There seem to be way too many steps to do one task. Also, it is not compatible with our label machine so we have to do our labels though the program provided by the label maker (Dymo) instead of through Church Windows, which is what we would prefer. One thing I really, really wish that Church Windows offered was the ability to separate families/people into groups that we choose as opposed to the default groups. There is also no way to do a mass delete of people/families, this is especially inconvenient for people who have only attended once or twice or for a function of one kind or another. Instead, I have to go through the entire list of people one by one and delete them. If I had a couple of days to devote just to that task, then maybe I could get it done but I don't so I can't! There should be a way for people to automatically drop off the rolls after "X" amount of time. It is a huge hassle to manually go through 1000+ people in order to see who needs to be dropped or moved to inactive. Review Source Response from Computer Helper Publishing May 24, 2019 Melissa, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows JM Joseph M. Pastor Religious Institutions Used the software for: 2+ years ### "Good Program with Great Customer Support" November 20, 2018 4.0 We are a small, small town congregation. We use the program for all our membership and financial records of the church. In general we have had a positive experience with the Church Windows program and helpline. Pros The Customer support is one of the best selling points of this program - professional, helpful, patient, and prompt in their replies. In regards to the program it is great how the system for Members, Donations, and Accounting are woven together, there is the ability in detail to establish security settings, and the system creates a trail for every action. For Accounting the system is robust for Fund accounting and provides a number of reports with the click of a button. We are glad to see the most recent overhaul to the software that has made significant improvements to the program. Cons The online mobile version is cost prohibitive for a small and medium sized congregations limiting its value for less centralized congregations and use in the mission field. Though the report creation tool is powerful, it is complicated to the point of needing to relearn how to create new reports each time one is needed (a definite time sink limiting the ability to readily create new reports). At times search results are baffling in that they do not appear to generate the full data one had requested. The interface between the Donations Module and Membership Module has the ability to create duplicates of people in which an individual's information is spread over two profiles. Lastly we have never found a meaningful use for the Scheduler Module as it is a self-contained module that can't be utilized to automatically populate online calendars or sync with other devices. Review Source Response from Computer Helper Publishing January 17, 2019 Joseph, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support FM Fred M. church treasurer/bookkeeper Religious Institutions Used the software for: 2+ years ### "Church Widows Software Review" May 17, 2019 4.0 I have been using this product for many years and have, despite the "cons" I have listed, found it to be a very usable and functional product. When our church was audited we came away with a very positive review. I have recommended this software to several churches that were using QuickBooks. ps. I have used other church accounting software in the past and I know there is church accounting (fund accounting) software that handles fund accounting with great ease but the price of this software is far beyond what a small church could easily afford. Church Windows is a far better product for church operations than QuickBooks. Pros Solid software. Software provides a solid foundation for small church accounting operation at a cost that a small church can afford. It is easy to use with flexible reports. It's focus is built around churches and church activity. It does not try to be all things to all like QuickBooks does. Because of this, in my opinion it is a much better product for church fund accounting and member needs than QuickBooks. Customer support is good. When there is an issue or question I have found the support team to be very knowledgeable of their product and easy to deal with. Cons Because of the way fund accounting is implemented in Church Windows a great deal of work, caution and consistence must be observed to keep Church Windows balances matched to multiple actual bank accounts. Making payments from multiple bank accounts different bank accounts does not work. All payments must be made from the same account and then funds must be transferred to cover payments. Some improvements should be done to provide more information in some screens. Tech support has not been open to providing additional information to some reports and screens. There are some inconsistency between application modules layouts that take a little "getting used to." These are minor issues though. Review Source Response from Computer Helper Publishing May 24, 2019 Fred, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows WM Wendy M. Business Manager Religious Institutions Used the software for: 2+ years ### "Updates not the greatest" November 16, 2018 3.0 Customer Service has always been wonderful with quick response times. The problems I have recently had I just have not had the time to discuss with them as of yet. I am sure they would have something that might fix the data loss problem I am experiencing, but I am frustrated that I don't have the time to deal with this right now. Pros Everything links together Easy to enter information Customer Service is very good Cons The membership update takes 5 times longer to get the information I need while it "gathers" the information. The newest membership update created a problem with several families having one person whose information is lost and it is not allowing the information to be re-entered. It keeps coming up with an error message and I have no idea how many of the families this affected. It also will not allow me to delete the person affected to start them over from scratch. Reports are not easily gotten with some of the updates and often come up with errors and will not print - doesn't like the query requested. Cannot edit reports to only have certain columns for ALL report options. Many reports have to print microscopically to fit on one page horizontally - doesn't work well if printed on two or more pages for legibility. Many of these reports I do not need all of the columns, but have no option to omit the unnecessary columns. Cannot pull up a browse with multiple accounts at the same time for report purposes. Review Source Response from Computer Helper Publishing January 16, 2019 Wendy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support MKS Mary Katherine S. Office Manager Religious Institutions Used the software for: Less than 6 months ### "Sufficient for our needs, but always room for small improvements" November 14, 2018 4.0 Church Windows is a good general record keeping software for a church. We don't use some of the features (like class attendance) but those features that we use have helped us. Pros I appreciate that this software helps us to keep track of our membership and visitors both, gives us a central repository for their details and helps us to track attendance trends. Where there are options to customize some of the fields that appear in the main panel for each individual person is helpful as I was able to reorder per our interests and remove from view fields that aren't important. That I could add more tags than just Member and Visitor has helped to keep a better distinction between former and inactive members as well as visitors who are 'friends of the church' (i.e. frequent attendees) versus our more occassional or one time visitors. We upgraded a few months ago to Version 21.18.1 - I like that the newer version has a more modern look and feel than the older version we had, and maneuvers around better. Cons \-That the Comments field is 'buried' on another tab instead of being an option to include on the main tab/panel of individual's information -Address entry is more steps than should be necessary, and there's no way to label addresses, such as for members who only reside in the area part of the year but provide their off-season address to us as well. -Rather than having to hunt through tabs on an individual's record, could the interface go to more of a central screen that scrolls through fields so you don't have to switch between sections so much? -I wish there was a way in Attendance Entry to have either (or both): A. Member names bold face and visitor names not so that it is easier to pick out your members when your list of names is large B. a feature where you can temporarily hide other categories of people to make the list of names shorter. -I have had to learn the hard way through experience to enter any visitor info for a service before I do Attendance Entry because if you stop to add a name mid-way through inputting attendance, you have to close out and bring the attendance back up again to see the new name. Could this be fixed? -When you export reports to Excel, there are way too many tiny or semi-merged columns to be able to do a proper sort function without having to basically deconstruct the report before you can work with it. There should be an option for report export that is just raw data with minimal formatting that would make this easier to work with. Review Source Response from Computer Helper Publishing January 12, 2019 Mary, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support CW Charlotte W. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Use of Church Windows" May 20, 2019 5.0 Within my genealogy society, I am able to modify the membership features to show those that are of most importance to me (membership date, last paid date, etc.). It produces the reports I want - with some help from a telephone call. I always have telephone assistance to help me, and the people are always so patient and helpful and pleasant! Pros As Parish Administrator at Grace Episcopal Church (Alexandria, VA), I used the membership, contributions and accounting modules of Church Windows for some eleven or twelve years. I selected the software from others and was pleased with it, and more pleased with its improvements. I attended two of their training programs (conducted locally). I was always well pleased with the telephone assistance, when needed. After I departed from Grace Church, I purchased the membership module for tracking members of a genealogy society (I am the treasurer). The membership module satisfies our dues payments and allows me to maintain membership information and produce a directory for our members (some 350 of them). I continue to be pleased with the telephone assistance. I am more than happy to recommend Church Windows. Cons The contributions postings to accounting that was orginally offered. The contributions entries were totaled by day, confusing my bank reconcilations. This was changed during the time I used Church Windows; so it is no longer was a problem. I saw an example of email addresses entered in the household window, rather than in the individual window. Yes, there may be individual email addresses, but I would like to see an email address within the household window (even if it is a duplicate within an individual window). Review Source Response from Computer Helper Publishing May 24, 2019 Charlotte, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows VR Verified Reviewer Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Using Church Windows you need to study the webinars and wookbooks!" May 17, 2019 4.0 I use Church Windows everyday, because I work for a United Methodist Church and it is required, but I don't have any real complaints. It is a very good database for members, visitors, payroll and running giving statements, etc. Pros It is basically a good database that is steadily improving as new abilities are added. Mail merging running list all of this is very easy. Also the Payroll software is easy and complete. A first timer can use it. You put the information in and update your information as needed. Church Windows data can be converted and used in Word, Excel even Outlook so it is very usable. Also I use it in WordPerfect which my pastor prefers. Cons You are forced to use the default programs but you can save your own version under a different name. The printing program can be a problem so you have to be careful what computer program with printer that you use. Review Source Response from Computer Helper Publishing May 24, 2019 Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows MP Maureen P. Treasurer Religious Institutions Used the software for: 2+ years ### "Rather keep using what we have than to try to learn something "better."" June 1, 2019 4.0 I dont know if we have solved anything but it does seem to make us feel the finances are correct by using this program. I feel for the ones that use nothing like in small Churches. Pros I like that we can call for support and almost all the time they are very helpful even for those of us that are very basic in knowledge. I like that membership, finances , receipts etc are all intertwined together. Not sure if there is anything better for a Church or not but Im not willing to relearn a system. It took our team awhile to get switched from Financial to Accounting and we struggled but like anything we adjusted - dont know how to compare as far as other systems but this seems to be fine. When someone suggested we try a spreadsheet we all said NO. Cons I dont like that i have to manually enter my figures from payroll when i go to Pay Bills With Outstanding Balance - with Financials those figures were automatically brought over and there was no chance of making a typo each month. It worries me every month i will make a mistake. Some of the processes seem repetitious to get to the end result but we have gotten used to it now. It takes 4 steps to enter things compared to the Financial program you used to have. Its also hard to wait for help when we call.............several of us only work several hours a week so when we go in we are not there for the whole week to wait for a call. We may be there 2 hours and leave until we come again. We have upgraded to the premium which helps but it is still hard when we have nothing else to do when waiting on support. Review Source Response from Computer Helper Publishing June 3, 2019 Maureen, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows GS Gail S. Financial Secretary Religious Institutions Used the software for: 2+ years ### "I love CW!" May 28, 2019 5.0 I love the software. It is much better than what I use at my "regular" job. The help is amazing and its so convenient to have everything under one program. Our Church Council has wanted to stop using it multiple times, but I have been here 22 years and always say Im leaving if I can't use it :) LOL Pros The software is fairly easy to navigate and work with. I've been using it for over 20 years and I appreciate that the updates are typically subtle and don't take me by surprise. I do all of the accounting for a church, so I use most aspects of the software, including Payroll. I am SO grateful for the amazing techs that all call me back in a timely manner and have always been able to guide me through any issue I'm having. I would rate the Customer Service as the biggest Pro! Cons Some aspects can be hard to navigate. "Normal" people have a difficult time reading the financial reports and we have to convert some into Excel for them to follow. Im not crazy about the Contributions module, It can be difficult to pair family members and the statement generating feature is a bit slow and can be difficult to interpret. I wish I could change some membership aspects directly in the Contributions module. Review Source Response from Computer Helper Publishing May 29, 2019 Gail, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows KK Kristy K. Office Manager Religious Institutions Used the software for: 2+ years ### "You get A LOT for your money with this program!" May 17, 2019 4.0 I use the membership, donations, and accounting parts of Church Windows. It is a very thorough program with a lot of content, but if you take the time to learn how to use it well, it can really increase your productivity! Pros Our office originally switched to Church Windows because we wanted to be able to use one program for our membership and financial needs. Church Windows does this and a whole lot more! There is so much content to this program, that I am still discovering new things after years of using it! It was very daunting in the beginning, but I have found the Church Windows customer service to be invaluable. No matter how big of a mess I've ever thought I made, they are always able to walk me through it and get everything in its proper place with minimal effort. They are amazing! Cons Because there is SO much content, it can be quite difficult to master. I believe that the individual/s using this program should be someone who is able to teach themselves and learn by trial and error. Especially in the beginning. The program will do just about anything you want it to, but sometimes it can be difficult figuring out how to communicate it correctly. Review Source Response from Computer Helper Publishing May 21, 2019 Kristy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support JJ Jeanne J. Director of Lay Ministry Religious Institutions Used the software for: 2+ years ### "Church Windows " June 4, 2019 5.0 Keeping accurate data on our parishioners is essential and being able to extract the info for reports and such is also important. CW software is excellent for these tasks. It also helps us track membership involvement as well as interests. This info is used to encourage involvement and participation within the church, a goal we have to help people connect with God, to one another, and to the community. Pros Church Windows is useful for me as a church administrator because it is flexible, easy to use and has many helpful report options we use regularly. What I like most is that it is user friendly! Cons There is one report that is we use for each congregation meeting and it can't be created accurately. I have to create 2 separate reports and then merge them. It took a long time to figure out why this is the case, but after some tech calls and tests, we understand why it happens. I just wish it could be created in one report because it is a longer process to make it this way. It is only twice a year that we have to do this, so it is a small complaint in the scope of of all the wonderful reports we get from CW. Generally the reports are awesome, easy to create and useful. Review Source Response from Computer Helper Publishing June 6, 2019 Jeanne, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows JF Jennifer F. Administrative Manager Religious Institutions Used the software for: 2+ years ### "A solid program from a company continually trying to better their product" May 17, 2019 4.0 This software allows us to keep track of membership and accounting. It is nice to have various companies that work in conjunction with them making certain projects much easier i.e. the Postage Saver add on makes bulk mailing very simple. Pros This software has incredible capability. The new upgrades have made the system much easier and user friendly, and I am looking forward to more as they become available. The company is easy to work with and has been very diligent in getting the answers whenever I have needed to call in with a question or a problem. I believe the customer service department has gone above and beyond for our needs. Cons Sometimes I feel as if the product has too much capability- there are a lot of components that we do not need. Still feel there are a few fixes that need to come along to make it more user friendly. Wish they would offer more frequent "intensive" question remote classes as opposed to basic beginner classes. Review Source Response from Computer Helper Publishing May 23, 2019 Jennifer, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. We suggest the church consider our Live Web Training option. It's more personal training. We log on to your computer to answer specific questions about your data. You can find more information at the Training page on our website. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support VR Verified Reviewer Church Admin and Design Religious Institutions Used the software for: 1-2 years ### "Perfect for small to mid sized churches" May 21, 2022 5.0 Our team loves Church Windows. It's perfect for our church, and we haven't had any payday hiccups since we adopted the software. So that makes everyone happy! Pros I love the option of one time payments. Although we do pay monthly for certain services, it's so nice to know if we needed to cut back on the monthly options, we would still have a working product for running the church financials. The customer support is amazingly helpful. Cons No mac support. This is a little limiting since all of my design programs are running through my macbook. Alternatives considered [PEX](https://www.capterra.com/p/153785/PEX/) Review Source Response from Computer Helper Publishing May 25, 2022 Thank you for taking the time to share your kind words. It is an easy process for your church to switch to Church Windows Web to use Church Windows on your Mac devices. As you already own the software, the only change is the cost of regular monthly hosting. Feel free to check the website or call 800.533.5227 and we can talk with you about the process. Thanks for choosing Church Windows Software. We appreciate you! VR Verified Reviewer Business Manager Religious Institutions Used the software for: 2+ years ### "Over 15 years of Church Windows Use" May 17, 2019 4.0 The company has always been amazing with their customer service. Pros I love that everything is linked together - from income to expenses to membership Cons I cannot manipulate the reports as much as I would like to to print them out the way committee members would like to see them. Since the update to Membership, it takes a lot longer to get the reports I want and also to figure out how to get what I used to with just a couple of clicks. Also, I have no idea how much this affected my membership since that last major overhaul of the Membership modual, but over time, I have been finding that several families have one person whose membership information has been lost and the program will not let me edit or delete them to recreate them. I do not want to have duplicate individuals in the system, but that is what I will have to do to recreate the needed information. I have been too busy to look into this problem or to contact Church Windows, since I don't know how extensive a problem this might be. Review Source Response from Computer Helper Publishing May 21, 2019 Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. If you're having problems with the new Membership features, please call technical support for help. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support LM Lisa M. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Church Windows Software" May 18, 2019 5.0 I think I stated that all in the above paragraphs. I really could not think of the way I did it before (so much more time consuming) verses what I do today and I can get a lot more done when reporting is much better. Pros The software has made it very easy to keep up with weekly donations, to do the deposits for the weekly donations and it makes end of the year easier for tithe statements. Also, reporting is really good. I don't have to look up for paperwork but instead I document when I pay bills what it is for and it tracks it. It comes out a certain budget line item and it is a great way of running a report when someone wants to know what we have spent out of that account. I really like when we do the budget. It gives you a grid to help you for the following years budget to what you have spent that year and what we took in. I have used Church Windows for 10 years and it has been a pleasure working with them for any questions that I have. I like the online classes that does teach me something new each time that I can use. Cons I think 10 years ago when I started using it, it was the hardest to set up because I was not use to do anything like this on the computer but always by paper or in books. Once I learned the software, it was much easier than I thought it would be. I am grateful that we found this software. I did look at others and found that it was not as good as this one was in support, ease of use and reporting. Review Source Response from Computer Helper Publishing May 24, 2019 Lisa, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows BJ Bobbie J. Office Manager (AR/AP) Religious Institutions Used the software for: 2+ years ### "Church Windows Review" November 13, 2018 4.0 Overall, not a bad experience and the wonderful customer service/support really makes up for other inefficiencies. 3.5 out of 5 stars overall. Pros I love that support is always prompt and responsive. Any time there is an issue, they are willing to help as quick as they can and they are always very kind and informative. I like that only one user may be logged in at a time to prevent duplicate or missing information. That is smart and helpful in our Presbytery! I love the tax reporting feature in the Payroll Module. It is easy and efficient! Cons I do not like how slow the software is, especially now that we access it through remote desktop. All the screens are slower and printing is excruciatingly slow. I wish you didn't have to hit the print button so many times on so many different screens before your report or confirmation actually prints. I feel like the software is difficult to learn. You guys do a great job making webinars and help materials available, which is great. But unless someone is trained on how to do things, I don't feel like the software is very intuitive or user friendly. I don't feel like an average AR/AP person could navigate through the system and figure things out without guidance/training. Review Source Response from Computer Helper Publishing January 12, 2019 Bobbie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support KT Kimberly T. Bookkeeper Religious Institutions Used the software for: 2+ years ### "Church Windows Woe's" November 16, 2018 3.0 Church Windows is not user friendly. The customer service is not much better. You find yourself not wanting to call them, because they either will confuse you more or be of no help really at all. They speak to you as if you are a CPA and you should already know this. We have thought about changing software, just haven't done it yet. Probably, because I do not want to take the time to learn a new one. I do wish this software had a lot of the features that Quick books offers. Pros To be honest, nothing. After working with the software for 4 years, it has gotten better, but I still find myself having to stop and think ware to go to get a report that I need or how to make something work etc.. Cons The reports are hard to read and understand. Not being able to type in an account number and it open up on the Treasures report, you have to scroll up and down looking for the account. Membership has been updated and it is worse than it was before. The entire setup of Donations, accounting and Payroll are very tedious and hard to understand, especially trying to explain reports to a non financial person. Review Source Response from Computer Helper Publishing January 16, 2019 Kimberly, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support SF Susan F. Office Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Church Windows makes church accounting a breeze!" May 28, 2019 4.0 Overall, very satisfied and pleased with Church Windows -- having all our records interconnected (membership-accounting-donations-calendar) is extremely beneficial. Pros Been with Church Windows software for 15+ years, and have been thrilled with it from day one. Very user-friendly, and that's saying something since I have no accounting background. The support at Church Windows is always spot on, extremely helpful, patient, and above all, kind. They're never in a hurry, they never pressure me to get off the phone until I have all my questions and problems resolved to my satisfaction. I have seen the programs/modules and services (online reference, etc.) evolve over the years, and always for the better. They have even incorporated some of my suggestions for improvement! Cons Reports -- it is very difficult to produce/design a church directory, or similar type document; also very difficult to obtain a usable type of giving statement, both for the Quarter and for Year-End. Other accounting reports somewhat difficult to obtain needed info. Review Source Response from Computer Helper Publishing May 29, 2019 Susan, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows PF Pamela F. Parish Administrator Religious Institutions Used the software for: 2+ years ### ""Improvements" Frustration" November 13, 2018 3.0 Honestly, it functioned much better for us in the past. Even the accounting piece has become more complicated. I feel as if the company has sabotaged its best features in its efforts to "improve" their product. Pros "DID" is the operative word. I used to love how intuitive it was and how easy to use. I could devise reports in 1-3 minutes and make entries and changes to membership records quickly, with ease. The screens were easy to use and the tab choices clear. This has all changed and with each "update" the software has become more cumbersome to use. The one area that is easier is exporting lists. Cons The screens for members/visitors are awkward to use - you cannot see the data on one screen. The reports require a level of computer programming knowledge that most church employees do not have and while you can figure it out it takes 30 minutes to put together a simple report instead of 2-3 minutes. There have been no "courses" on reports that I have found. The new labelling of tabs is confusing for folks who have been using the software for years. Review Source Response from Computer Helper Publishing November 30, 2018 Pamela. We truly appreciate your feedback about Church Windows Software. We do have free videos and documents at the Support Center page on our website here: https://churchwindows.com/support/. We also have free, live webinar events each week that we encourage you to attend. They are generally 20 minutes in length. The list of December webinar events can be found here: https://churchwindows.com/free-online-webinars/. We hope this helps. Please call us at 800-533-5227 if you have questions. Thank you. Church Windows Support JF Jennifer F. Business Administrator Religious Institutions Used the software for: 2+ years ### "Best Software for Churches!" May 17, 2019 5.0 One of the most exciting new options of Church Windows that we are utilizing is accepting donations through our website and with a mobile app. You don't have to be a tech genius to install and use this feature and it is affordable! Pros Church Windows is designed specifically for churches and has integrated tracking membership, donations, payroll and accounting into a very user-friendly package. Because fund accounting is so unique to churches, you need software that is specifically designed to track it, and it is why we initially chose this software package. I love the accounting module and having payroll linked directly to it, and tracking the funds, income and expenditures is a breeze! For any problems or questions, Church Windows is only a phone call away. I have never had an issue that could not be resolved by one of their technicians. They are friendly, kind, and they know their stuff! Cons Making the move from Financial to Accounting and Contributions to Donations is a learning curve that takes time and patience. Review Source Response from Computer Helper Publishing May 23, 2019 Jennifer, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support VR Verified Reviewer Office Administrator Religious Institutions Used the software for: 2+ years ### "Makes Church Accounting and Review Painless" November 19, 2018 5.0 I have nothing but great things to say about the customer service. They are always helpful and never make me feel dumb when I make a silly mistake or a HUGE one. The software itself is so easy to use! Very intuitive. Pros I love the ease of reporting! Having all of my accounts, givers, and budgets in one place makes assisting the finance committee so easy. Catching coding mistakes and correcting them is painless. Thanks for making this program so user friendly. I am not a CPA!! Cons I wish the cost of the cloud based subscription were a lot more affordable for this small church. Other than that, this program is great. Review Source Response from Computer Helper Publishing January 16, 2019 Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support Similar Products Featured ## Related categories [Church Accounting](https://www.capterra.com/church-accounting-software/)[Church Management](https://www.capterra.com/church-management-software/)