# Page 9 | Church Windows Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Church Windows the right Church Accounting solution for you? Explore 912 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2670/Church-Windows-Software/reviews

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Church Windows

4.3 (912)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Church Windows

## Showing most helpful reviews

Showing 201-225 of 912 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DP

Doris P.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Church Windows - Great Product"

May 17, 2019

5.0

Began using software in 1997. There has been updates and improvements through the years and the customer support has been outstanding from the beginning. It has made my volunteer job as church treasurer much easier.

Pros

Customer support has always been outstanding and the on-line video and help documentation provides reinforces most of the functions.

Cons

This is a difficult question -- I have learned through the many years of use and updates how to make work well for our church.

Review Source

Response from Computer Helper Publishing

May 21, 2019

Doris, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

MS

Mary S.  
Financial Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Best Church software "

May 2, 2019

5.0

I pay bills, run payroll (optional module that transfers info to finances) keep contribution, run monthly, quarterly, etc. reports. Year end reports are a breeze, including W2's & 1099's. I keep membership info, including; email, mailing address, phone #'s, all membership status info. etc. I just can't imagine doing without it now that I use it.

Pros

It saves me time, work, and it's so easy to use. I enter the data, and it creates any reports I need.

Cons

I can't think of anything that I don't like or that I like least... it's all so productive.

Review Source

Response from Computer Helper Publishing

May 21, 2019

Mary, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

LC

Linda C.  
Financial Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Outstanding Software & Support"

May 25, 2019

5.0

I have worked in the software field in banking and other businesses so I have an understanding of what is involved on CW's end to provide this software and keep up with changes. I have never worked for a church before but I am very pleased with how great it is to turn on my computer in the morning and know that CW is working and that if I run into a glitch, your support staff is available in a timely manner. That makes my job so much easier.

Pros

Dependability, ease of use, training & support provided.

Cons

You will have to get back to me on this one. Can't think of negatives.

Review Source

Response from Computer Helper Publishing

May 28, 2019

Linda, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

SN

Susan N.  
Business Manager  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows Review"

May 28, 2019

5.0

The best is if I am struggling I can get help by calling support and that removes any stress or frustration in the long run.

Pros

I can provide the necessary reports requested by staff. I love doing payroll in house now and I find it easy to use.

Cons

Too much flexibility. I don't like to have to CREATE every new report and save it and name it. Some of the steps do not make sense to me and when I don't use certain reports that often I cant remember how to do it. Too many choices to have to select.

Review Source

Response from Computer Helper Publishing

May 30, 2019

Susan, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

MR

Maggie R.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "I'm pretty happy."

November 13, 2018

5.0

I am certainly not an up to date user but I am a very experienced user. I do work for my current church and former church, and to some degree use for both. I recommended it to my newer church and we are planning on using it more next year. I may or may not be involved. I've been using their programs for decades (Hmm and the Financial program I am still using is probably a decade out of date. So I still need to learn the new programs but that's NOT because they are making it difficult to do so. I just haven't taken advantage of the many opportunities I had to update. (If it a'int broke - don't fix it!)

Pros

Flexibility. Suitability to my needs. Ease of entry. Friendliness of support staff.

Cons

Inability to copy entries from one space to others or many spaces. (Copy and paste?)

Review Source

Response from Computer Helper Publishing

January 12, 2019

Maggie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

RG

Robin G.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent product, excellent customer service."

November 17, 2018

5.0

The previous Treasurer was using Excel which I felt was inadequate. I was in search of a computer program to replace Excel and found online. It has made this job enjoyable.

Pros

This software has taken a difficult job and made it easy. I have Membership, Donations, Accounting & Payroll modules. They interact smoothly. Popups guide you at different crucial steps. Reports are easy to compose for different needs. In Donations, accounts can be set up for transfer to matching accounts in the Accounting module. Payroll is very easy to use. Once the employee's data has been set, it is simple to calculate a payroll. The module does all the work and the Popups are the to guide. It prints off tax forms needed. It's dependable and if I ever have a problem, Customer Service will return my call within a few hours with knowledgeable staff to resolve my issue.

Cons

My only difficulty has been with Membership, but I attribute that to lack of use on my part. They have a tutorial I need to watch which would solve that.

Review Source

Response from Computer Helper Publishing

January 16, 2019

Robin, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

KH

Kim H.  
Church Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Have used this software for over 20 years!"

May 24, 2019

5.0

Pros

I love the customer service. You can call or submit a support ticket with your issue and depending on what it is you get an email pretty promptly or a call back. Everyone has been overly patient, knowledgeable and helpful.

Cons

We have outgrown it. When I started using it over 20 years ago, we were a church of about 200 and now we are a church of 1400. I presently only use the accounting portion as we have moved to another company for our data base, donations and events.

Review Source

Response from Computer Helper Publishing

May 28, 2019

Kim, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

CT

Carolyn T.  
Financial Secretary/Ministry Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows Software"

May 17, 2019

5.0

Pros

I like the modules - we have Accounting, Membership, Payroll, Attendance modules - but you can choose what you need and just get it. I especially like the payroll module - very easy to use and the reports for church and for government are great. Also the support is very good.

Cons

Setting up the accounting was my least favorite duty - I really wasn't familiar with the way things should be set up but the instructions in the helps are excellent and I got it done.

Review Source

Response from Computer Helper Publishing

May 23, 2019

Carolyn, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

EB

Eric B.  
Business Manager  
Religious Institutions  
Used the software for: 2+ years

### "CW Review"

May 31, 2019

4.0

Pros

Very user friendly, not overly complicated. Connectivity of all the modules is a plus. Customer service is excellent. Recommended for smaller and medium sized congregations.

Cons

Very limited in what reports you can create. Too many picture icons for my taste. Cloud based is expensive and remote connection is not ideal. No interaction with members on cloud. Payroll is limited, works as intended for church staff, but if you have a daycare center/preschool its limited.

Review Source

Response from Computer Helper Publishing

June 3, 2019

Eric, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

JB

Jan B.  
Accountant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GOOD CHURCH SOFTWARE PROGRAM"

November 20, 2018

4.0

Pros

Basically, everything is in one place. We added the payroll module to get everything the Church needs. There is a wide variety or reports available that seem to cover all the needs. The customer support has always been fast and efficient.

Cons

As an accountant, I would prefer a more debit/credit based system. However, the vast majority of users will do better with the program as it is written. It helps to go through their manuals when beginning with the program to help learn the intricacies of the software. The payroll software needs some upgrading with the tax forms and current requirements of both the IRS and our state of Georgia.

Review Source

Response from Computer Helper Publishing

January 17, 2019

Jan, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

VR

Verified Reviewer  
Owner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Tracking our Membership"

November 20, 2018

5.0

Pros

We use for tracking our membership and donations. I have used Church Windows for the 16 years I have been here at First Presbyterian Church. I have found it to be user friendly. But since I have been with them so long I have grown with them.

Cons

What I lease like about it is when they do updates that challenge my learning...LOL. Learning something new is not always easy but I usually able to handle it.

Review Source

Response from Computer Helper Publishing

January 17, 2019

Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

SG

Sandra G.  
Financial Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows Software review"

May 19, 2019

4.0

Pros

The support!!! I have had only one time that I finished a call when I did not feel good about the software and the person who was supposed to be helping me. I felt like I wasn't listened to and that I was being talked down to. Calls have always been returned promptly.

Cons

Most small churches do not have the personnel to use this software. I feel that the user must have some accounting background to really be able to use all of the functions available here.

Review Source

Response from Computer Helper Publishing

May 24, 2019

Sandra, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

BH

Brett H.  
Associate Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Good product. Great customer service."

May 20, 2019

4.0

Pros

is easy to use and easy to learn. But the thing that sells me on the product is their customer service. It is exceptional. You call their number, give them your code, tell them your issue, and then an expert gives you a call back. No need to wait on hold for someone to answer...ever. Usually within 30 minutes they are calling you right back and able to help with your issue. There are a lot of different options out there, but Church Windows customer service has to be at the top and gives us reason to continue using this product.

Cons

We have an older version and don't necessarily plan on updating for the time being. With that said, the version we do have is outdated. It only runs on a PC, which that requires us to have Parallels and a Windows desktop. This is a headache for me as it takes over 35 gigs of space on my MacBook. That's basically my only complaint!

Review Source

KM

Kelly M.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows Software Worth it!!"

May 17, 2019

5.0

We have been using for well over 10 years and I can trust the software. If I have problems their support is there to help. I have always been able to count on my software to be reliable and do whatever I needed.

Pros

I can do everything for the church I need from payroll to contributions and it integrates perfectly. The support has always been great, patient, reliable and timely.

Cons

The updates sometimes are more complex than I need.

Review Source

PE

Patricia E.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Review"

June 4, 2019

4.0

I "inherited" this program when I came on the job and so often needed assistance from the tech staff. The process of getting a call back rather than waiting in queue is great and keeps the caller from wasting time waiting on hold. The callback comes in a timely manner and the reps/techs are very knowledgeable about the programs and the versions used. I would rate their customer service at 5 stars!

Pros

Built specifically for churches and their needs.

Cons

While CW is constantly updating to make the software easier to use, it sometimes lacks flexibility.

Review Source

Response from Computer Helper Publishing

June 6, 2019

Patricia, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

VR

Verified Reviewer  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Amazing customer service during pandemic!"

September 30, 2020

5.0

Great program, great service! Timely updates to the accounting system aid in processing the correct forms to government agencies.

Pros

Customer service reps have kept the software and the website current with the ever-changing pandemic environment. Their support and information regarding the Payroll Protection Program grant has been spot on!

Cons

The search functionality can be hard to location your specific request. However, you can call or email support to additional assistance.

Review Source

Response from Computer Helper Publishing

October 9, 2020

Thank you for taking the time to share your kind words. We have definitely worked hard to be there for our amazing customers in these unprecedented times and with all of the Payroll changes that have happened in 2020. Stay safe and let us know when you need help. We are here for you!

OB

Olivia B.  
Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Outstanding Paid Customer Support"

January 11, 2020

5.0

I have had a much easier time creating reports and labels and gathering congregational statistics using this program than any other program. I appreciate the free webinars offered, too. There is a lot you can do with this.

Pros

CW is user-friendly and offers a plethora of customized reports for one's congregation. Track parishioners' contact information, church involvement, attendance, giving/pledges, class participation, pastoral visits, and more. You can even print telephone directories.

Cons

Sometimes it is so detailed/customizable that it can get a bit tricky to navigate some of the more detailed features. The customer support is wonderful, but you do have to pay for it with an annual or semiannual customer support subscription.

Reason for choosing Church Windows

I visited another church's administrator to see how she used the software in more detail to see if it would be useful for our congregation's needs.

Review Source

MB

Mindy B.  
Office Manager/Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Customer Support"

November 13, 2018

4.0

No training from an experienced user made this a little difficult to learn but with time I have come to understand and appreciate the abilities it provides to track our membership and finances. I rarely have to call the customer support but they are always helpful and quickly resolve my issue or instruct me on how to correct my problem.

Pros

Ease of Invoice processing Custom groups allow creation of easy contact lists Membership module easy to track attendance, visits from staff, group participation

Cons

Membership and visitors in separate modules is annoying.

Review Source

Response from Computer Helper Publishing

December 21, 2018

Mindy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. It sounds like you may not be running a recent version of Church Windows. In the recent versions, Members and Visitors are in the same database. Please contact us if you have questions. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

BH

Bev H.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows is Awesome!"

May 28, 2019

5.0

Overall CW is truly great. Our church has used this software for over 5 years now. The customer support team is very helpful. We have paid extra to be able to have them enter my computer to help me understand and "fix" items.

Pros

For the most part CW is very user friendly. Our church has used it for over 5 years now. The donations module is wonderful and I can easily go from donations to membership/attendance.

Cons

Some of the financial reports are not quite what our finance committee is looking for.

Review Source

Response from Computer Helper Publishing

May 29, 2019

Bev, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

SS

Sandra S.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Church Windows! the Webinars Help!"

February 13, 2019

4.0

It has been a learning experience, because you are constanty learning. As new programmers change how the information is entered and seen, you have to add on to your prior knowledge and go from there. But customer service is great.

Pros

It is a basic database for information about your church members and visitors. It can mail merge and export files to different programs. Access to information can be customized as you like it, with whatever info you need that is saved for your members or visitors.

Cons

It is a database so it only has the information that you put in. The program must be updated as new versions are released, which can make your old forms obsolete. Very expensive!!!

Review Source

Response from Computer Helper Publishing

May 21, 2019

Sandra, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

MS

Marissa S.  
Book Keeper  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows Review"

May 28, 2019

5.0

Overall I have had a wonderful experience with . The system is easy to work with and the customer service is always great. I would highly recommend this software!

Pros

The accessibility of this software is what is most favored. It is easy to access and manage making it an ideal software to work with.

Cons

Overall this program is great and it is hard to find any flaws in the system. Even when we do run into problems, the customer service is available and always happy to help.

Review Source

Response from Computer Helper Publishing

May 29, 2019

Marissa, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

LS

Linda S.  
Church Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows a Great product."

May 22, 2019

4.0

Pros

I like the ease of working in the different modules. I use Membership daily. I also use Donations several times during the week. If I cannot find an answer on my own from the workbooks or with help, I know I can always call for support. When I call your staff is always very friendly, helpful and quick to response to my questions.

Cons

The constant updates. It seems we no sooner get an update and a few weeks later there is another update.

Review Source

Response from Computer Helper Publishing

May 24, 2019

Linda, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

LG

Linda G.  
Church Business Administrator  
Religious Institutions  
Used the software for: 2+ years

### "CW Software Review"

November 13, 2018

4.0

The value for this software is outstanding. The payroll system takes into account the pastor requirements and transfers everything over to payroll. I can find information easily in all modules--even for years past--should an issue ever come up. 1099 reporting is easy; W-2s are easy.

Pros

I like the integration of all the modules, i.e., accounting, donations, payroll, and membership. I like how you have worked with VANCO to download online giving directly into the database eliminating data entry. The software is easy to use and learn.

Cons

The reports--they are more difficult for me than I would like. I learned before how to custom write reports but certainly have forgotten it all.

Review Source

Response from Computer Helper Publishing

December 21, 2018

Linda, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

JP

Julie P.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Happy with Church Windows"

November 26, 2018

5.0

We use to maintain our church attender database, keep attendance records and track donations. Weekly reports are very important and Church Windows allows us to create custom reports that work well with our needs.

Pros

I like the functionality of . I appreciate having a good amount of preset fields and reports but also having the ability to create fields and customize reports to exactly what we need.

Cons

With the new re-write of the software, some parts of it are slightly more cumbersome and take an extra step or two. But I realize that is most likely necessary in order to provide the versatility of the program so I'm willing to work with it.

Review Source

Response from Computer Helper Publishing

January 17, 2019

Julie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

WK

Walter K.  
Council Vice-chair  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows Review"

May 24, 2019

5.0

Our experience with help has been exceptional. We are keeping better records and it saves us time when completing Methodist end of year reports.

Pros

I like the integration between payroll and accounting. The program was set up by two of us without any kind of accounting experience. I was the person who set up the membership although another person has maintained that after setup.

Cons

The change from membership to latest update I don't think made our use easier.

Review Source

Response from Computer Helper Publishing

May 28, 2019

Walter, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

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