# Boxtal Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Boxtal Software - reviews, pricing plans, popular comparisons to other Distribution products and more.

Source: https://www.capterra.com/p/267023/Boxtal

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# 

 Boxtal Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Boxtal

## What is Boxtal?

With Boxtal shipping solution, benefit from the best negotiated transport offers. Take advantage of our partner carriers' rates by offering 2 different delivery options to your shoppers. With just one click, you can send all your shipments to France and internationally through our Relay or Express delivery options. You can also take advantage of free or discounted services, such as pickup in store or pickup in depot. With Boxtal, it's easy and fast to optimize your shipments!

## What is Boxtal used for?

[Distribution](https://www.capterra.com/distribution-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Boxtal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.boxtal.com/fr/fr/accueil&name=Boxtal)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Boxtal

2.3 (6)

VS.

[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.7 (6)

Ease Of Use

4.0 (1,997)

Value For Money

2.2 (5)

Value For Money

3.9 (1,587)

Customer Service

1.4 (5)

Customer Service

3.8 (1,691)

## Boxtal alternatives

[4.3 (74)](https://www.capterra.com/p/77464/Chempax/reviews/)

Starting price

$4000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (1,363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/267023/Boxtal/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

1.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Management

1.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Purchasing & Receiving

2.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Order Tracking

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Shipping Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Boxtal 5 features

Track and manage inventory levels to maintain proper supply

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Manage and track orders being shipped to customers

Get Advice

We can help you find the software with the features you need.

Features

2.3 (6)

2.3

Based on 6 reviews

## Pricing

Value for money

2.2 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.2 (5)

2.2

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

1.4 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.4 (5)

1.4

Based on 5 reviews

## User reviews

Overall rating

2.3

Based on 6 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(4)

Mentioned topic

Sorted by most recent

Marjolaine G.

autre

Higher Education

### "Service à fuir ! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 20, 2026

Une très mauvaise expérience. J'ai envoyé un colis via MR dans un locker. Boxtal affirme que je l'ai scanné et que je suis partie avec volontairement ....

Pros

aucun avantage ! Les tarifs eux mêmes sont souvent plus élevés que sur le site des prestataires d'envoi eux mêmes

Cons

Il faut prendre l'assurance pour éventuel recevoir une indemnisation en cas de perte du colis. Et lorsque vous avez un souci avec votre envoi on n’hésite pas à vous insulter de voleurs!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jean-Baptiste L.

Software Engineer

Computer Software

### "Do not use boxtal"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 16, 2024

Hello, I strongly do not recommend this company for the following reasons: In June 2023, I planned to send a package from Toulouse, France, to Montreal, Canada, using FedEx through the Boxtal portal. Unfortunately, FedEx failed to communicate with Boxtal to pay the customs fees. As a result, the parcel was lost by FedEx, and as of January 2024, I am still awaiting a refund from both FedEx and Boxtal. I discovered that FedEx did send compensation to Boxtal at the end of November 2023. However, the computation was based on the weight of the parcel instead of using the bills we provided. After some hesitation and miscommunication from Boxtal, they initially informed us that we would not be refunded. Later, they changed their stance and assured us of a refund in December 2023, but not for the full amount transferred by FedEx. Boxtal intended to keep the money covered by the insurance. Despite numerous follow-ups and a prolonged wait, as of January 2024, they informed me today that they will refund a different amount, which is, of course, less than what they promised in December. Please, avoid using Boxtal.

Pros

Cheap, and after the quality of the customer service, we understand why

Cons

Very poor customer service, long wait between replies and not enough staff to handle to complaint

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

better customer service for the same price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Alice T.

gerant

Wholesale

### "Catastrophique"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2023

Nous n'avons qu'une hâte : changer de prestataire pour une entreprise sérieuse et efficace.

Pros

permet de travailler avec plusieurs transporeuts

Cons

450 colis envoyés avec Boxtal, un nombre incalculable de colis perdus. Service client catastrophique. Refus de délivrer des preuves de dépôt, qui nous sont ensuite exigées pour ouvrir des réclamation. Pas de numéro de téléphone ou les joindre. Aucune réactivité du service client

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Eric P.

Dirigeant

International Trade and Development

### "Logiciel efficace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 27, 2023

Pros

Simplicité d'utilisation et choix des transporteurs

Cons

Je n'ai pas rencontrés d'inconvénients pour le moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Gérant

Computer Software

### "A éviter car le support client est nul"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 29, 2022

A éviter de toute urgence !Un colis assuré a été perdu et après 2 mois d'attente et de relances, aucune prise en charge du montant perdu (500€) ni par Boxtal, ni par l'assurance, ni par le transporteur. Malgré une plainte déposée à la police, l'envoi de factures, une attestation sur l'honneur, le tout demandé par Boxtal, rien n'y fait. Ils se renvoient la balle entre Chronopost et Boxtal sans que personne ne prenne ses responsabilités.Bien sur, comme nous sommes passés par Boxtal, il est impossible d'échanger avec Chronopost qui nous renvoi vers Boxtal qui est leur seul interlocuteur...A l'avenir, nous passerons en direct avec une plateforme qui propose une vraie assurance ou en direct avec un transporteur !Service client déplorable qui met une semaine à répondre, qui ne propose aucune solution et qui se cache derrière la close de l'assurance qui ne prend pas en charge ce cas particulier, comme par hasard.Bref, si vous souhaitez envoyer des colis régulièrement et sereinement, ne choisissez surtout pas Boxtal !

Pros

Ils savent vendre sur leur site et attirer du monde mais c'est tout ce qu'ils savent faire. à la moindre problèmatique il n'y a ni assurance, ni support client.

Cons

Support client pitoyable, comment perdue sans aucun dédommagement malgré l'assurance payée.

Alternatives considered

[Sendcloud](https://www.capterra.com/p/189663/SendCloud/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CO

Chloe O.

Ceo

Arts and Crafts

### "Avis boxtal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 19, 2022

Très bonne, utilisation quotidienne pour envoie des commandes

Pros

Gratuité, facilité d'utilisation, rapidité

Cons

Service client peu réactif ou compréhensif

Reasons for choosing Boxtal

Ficile d'intégration sur wordpress

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)