---
title: "Magestore Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Magestore Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more."
source_url: "https://www.capterra.com/p/267036/Native-Omnichannel-Solution-for-Magento-Retailers/"
page_type: "product"
language: "en"
---

# 

 Magestore Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Magestore

## What is Magestore?

Magestore is a trusted POS provider for Magento and Shopify merchants. With over 15 years of experience, Magestore has successfully supported more than 15,000 merchants worldwide. The company’s core product is its Magento-native POS. Built directly within Magento, Magestore POS ensures accurate synchronization of orders, products, inventory, and customer data in real time. Beyond standard checkout, Magestore Magento POS supports omnichannel retail operations such as multi-channel selling, multi-location management, unified online-offline loyalty programs, and flexible fulfillment options (in-store pickup and ship-from-store).

## What is Magestore used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

3%

Starting price

$69

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Magestore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.magestore.com&name=Magestore)

## Magestore Overview

Updated August 2026

AI summary

Magestore provides a point of sale and retail management platform for businesses of all sizes, with particular use among small and midsize companies seeking unified in-store and eCommerce operations. It features inventory and order management, multi-location support, and deep Magento integration. Users value its intuitive interface, customization flexibility, responsive support, and cross-platform deployment options.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Magestore

4.8 (37)

VS.

[3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$69

Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (37)

Ease Of Use

3.8 (727)

Value For Money

4.7 (34)

Value For Money

3.6 (680)

Customer Service

4.6 (36)

Customer Service

3.6 (702)

## Magestore alternatives

[4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (278)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,327)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/267036/Native-Omnichannel-Solution-for-Magento-Retailers/alternatives/)

## FAQs about Magestore

Overview

### Which roles and teams benefit most from Magestore?

Magestore is most used by retail executives, ecommerce managers, and IT leaders who need unified control over in-store and online operations. Owners and directors rely on it for business oversight, while operations, product, and digital commerce teams use it to manage POS workflows, integrations, inventory accuracy, and customer sales experiences.

Answer based on 36 reviews

Overview

### What company size and industries is Magestore built for?

Magestore is built for small retail businesses, with 97% of reviewers from small businesses and 46% from retail. It connects Magento or Shopify websites with physical stores, and reviewer use also appears in consumer electronics at 9% and building materials at 3%, with limited enterprise adoption at 3%.

Answer based on 36 reviews

Features and Usability

### What are the key features of Magestore?

Magestore offers point of sale (POS), inventory management, order management, and multi-store, multi-location operations. It also includes barcode scanning, purchase order management, real-time synchronization, reporting and analytics, customer accounts, and payment processing for retail and eCommerce workflows.

Pricing

### How much does it cost and what fees or limitations are included?

Magestore starts at $69 per month for POS Lite, which includes a 7-day free trial. POS Commerce and POS Customization have no listed starting price. POS Lite includes unlimited users, devices, and locations, while some reviewers describe the price as high and support as expensive.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Magestore integrate with?

Magestore integrates with 10 third-party platforms across ecommerce, accounting, shipping, and payments. The catalog includes Adobe Commerce, Shopify, Klaviyo, QuickBooks Online, Xero, Avalara, ShipStation, Square Payments, Stripe Terminal, and Tyro.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Magestore offer?

Magestore provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and product use.

Getting Started and Support

### What customer support options does Magestore offer?

Magestore provides Email/Help Desk, a Knowledge Base, and Chat. Reviewers describe support as helpful and responsive, with quick acknowledgments and knowledgeable guidance on setup and customization. Some users note delays from time zones and occasional communication gaps, but many report attentive assistance throughout implementation.

Answer based on 8 reviews

## Features

AI summary

Based on 3,559 Point of Sale reviews

Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities:

-   **Credit Card Processing** (**73%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**60%**)
-   **Payment Processing** (**58%**)

Magestore supports all three of the features reviewers rate most highly: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept payments in multiple ways, process transactions accurately at checkout, and keep sales moving efficiently, allowing teams to deliver a faster and more reliable customer payment experience.

Electronic Payments

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Inventory Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Point of Sale (POS)

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Sales Reports

4.2 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Inventory Management

4.7 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Payment Processing

4.7 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Magestore 92 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- For Retail: For Retail Stores
- Forecasting: Form predictions based on past and present data/trends
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kitting: Group and package individual but related items as one package set
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Product Catalog: Present a catalog of inventory that customers can view
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Receiving: Manage all receiving processes within a warehouse
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail Management: Manage sales in retail stores
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Reviews Management: Track and monitor reviews of products or services
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Supplier Management: Manage all supplier data and operations
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer
- Warehouse Management: Manage and track operations and inventory within warehouses
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.7 (37)

4.7

Based on 37 reviews

## Pricing

Value for money

4.7 (34)

Free Trial

[View pricing plan details](https://www.capterra.com/p/267036/Native-Omnichannel-Solution-for-Magento-Retailers/pricing/)

POS Lite

$69.00

Per Month

It includes:

-   Native to Magento Open Source
-   Unlimited users, devices, and locations
-   Real-time data synchronization between Magento and POS
-   Simple checkout process

POS Commerce

Custom pricing

It includes:

-   Native to Magento Open Source and Adobe Commerce
-   Unlimited users and devices
-   Real-time data synchronization between Magento and POS
-   Omnichannel loyalty programs
-   Advanced order fulfillment
-   Multi-location inventory management
-   Extensive reports
-   Popular 3rd-party integrations

POS Customization

Custom pricing

It includes:

-   New feature requests
-   Custom integrations
-   Other customizations based on your specific business requirements

Value for money

4.7 (34)

4.7

Based on 34 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (36)

4.6

Based on 36 reviews

## User reviews

Overall rating

4.8

Based on 37 reviews

Filter by rating

5(35)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SC

Steve C.

Problem Solver

Restaurants

### "Best Value For Money POS for Magento Omnichannel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2026

It's an easy to use, good value for money solution, that is robust and can be applied in many different retail business.

Pros

We chose the Magestore POS because it is the best value for money POS for our complex business needs. It enables our Omnichannel customer experience. There hasn't been a challenge they haven't been able to solve. It's easy to use. Works with our chosen payment processor. And their customer service and support rivals the best. The Magestore team truly are an outsourced partner you can trust.

Cons

We completed a fairly extensive comparison and interview process during our feasibility study, and we chose Magestore because there weren't many things we didn't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

John A.

Manager

Retail

### "Magestore Update"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 14, 2026

We recently had Magestore handle a POS software update running alongside our Magento upgrade. Communication throughout the project was excellent - the team kept us informed at every stage and were quick to respond whenever we had questions or needed support. The integration between our POS and ecommerce site was handled professionally, and it's made an improvement to how our physical and online operations work together. We would definitely recommend Magestore to other retailers looking for a reliable POS partner.

Pros

Magestore were responsive throughout the project and handled the POS and Magento integration smoothly. Their knowledgeable team understood and answered our questions.

Cons

The time difference occasionally slowed down back-and-forth communication, but this was the only issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RJ

Rens J.

Product Owner

Retail

### "Magestore Business Center"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 2, 2026

It has been a very fast-paced and flexible project, with quick communication and flexibility from Magestore's end to respond to our frequently changing wishes.

Pros

Magestore responds quickly and professionally and gives off sharp hourly indications. Our contact points \[sensitive content hidden\] gave elaborate answers to our questions and were quick to help and facilitate custom work. The program works as advertised and is easily customizable.

Cons

The difference in timezones made following up on support difficult at times, and (very) occasionally the language barrier made communication difficult.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mark H.

Director

Information Technology and Services

### "I thoroughly recommend Magestore"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

The Magestore team are really friendly and it's been a pleasure to work with them. It's nice to work with a team who actually get back to you with fixes. I can't recommend them highly enough.

Pros

The Magestore WebPOS is great value for money and full featured. My client used it on a tablet at a wine tasting event and reported back that they loved it and found it incredibly slick to use. I love the fact that it's a virtual pos and you can run multiple POS in different locations.

Cons

There nothing I don't like about Magestore. In terms of future functionality I would love to have functionality where you could tap to pay directly on a tablet without the need for a payment device or a separate tap to pay device, and then you would have a true mobile POS. It looks like you would need to have a professional grade tablet in the first place to be able to do this as iPads don't support NFC.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ravil S.

CEO

Computer Software

### "Powerhouse Of Business Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2026

Excellent, as their support team works closely with you from beginning to end, providing online assistance, visual learning sessions to demonstrate how the system operates, and overall technical expertise. Their team also actively supports and assists in resolving technical challenges throughout the customization and development process.

Pros

Magestore￼ software provides a complete solution for operating and managing an entire business across online sales, POS, and inventory management. It also includes powerful automation features that streamline workflows such as order processing, picking, packing, and checkout, helping businesses improve efficiency and operational control.

Cons

There are essentially no major limitations, as one of the key advantages of the system is its flexibility and ability to be customized around your specific business operations. This opens the door to a wide range of solutions that can be tailored to support and optimize overall workflows across the business. However, achieving this level of customization may require development time to properly configure and program the system according to your operational needs and objectives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ray C.

Website Operations Manager

Retail

### "Highly professional company with a great work ethic."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2026

We have been working with Magestore for over a year now on our Magento site and have found their approach to be flexible and professional. It's always a big move moving to a POS system but I would highly recommend these guys if you need to implement a POS system which integrates into your Magento Store. Remember this is a long term business relationship, not just another extension you buy and forget.

Pros

Great understanding of Magento and communication is good even allowing for the time differance as they are not UK based (as we are). Programmers are quick to respond to requirements via their support team and technical support is second to none! The POS software itself is impressive and intuitive. They understand that not every customer needs the same thing and will customize to suit your particular requirements.

Cons

The cultural differance in terminology can be difficult and requirements should be made clear from the start of your enquiry, but their english is extremely good. You just need to precisely layout what you want and do not presume anything. If you don't ask, you won't get, interpretation is literal. Use images with notes and make your requirements clear. They use Slack which I am personally not a fan of and still struggle with but it does the job. Also make sure you have a full understanding of your own site and requirements/settings it needs before installation if you are not already managing stock through Magento. Their system is good, but you need to make sure you're ready, as they presume you are.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Alice W.

Managing Director

Retail

### "Intuitive and comprehensive POS system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

Pros

We have used Magestore for our POS system for 5 years now and have always found the system excellent. All our staff members, who are varied in their abilities, find the system easy to use and intuitive. As store manager and owner I find it easy to navigate, and to teach staff to use. If I want to do something there is always a way.

Cons

I have no negatives to highlight. We are very happy with the system. Any problems that we do have a re resolved quickly.

Switched from

[ConnectPOS](https://www.capterra.com/p/176262/ConnectPOS/)

We had a whole store upgrade and were assessing all our major functions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Ben W.

Website manager

Retail

### "Magestore - Five years of helpful support and ease of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

We've always had a positive experience. Any issues we've had are when upgrading Magento or the server environment and have always been quickly resolved.

Pros

We have used Magestore as the POS system for our store for the last five years. As the developer managing day to day running of the Magento site I am grateful for the helpful support of the Magestore team if needed when carrying out Magento upgrades, or if issues occur. I have always found them very responsive when needed (which is not often) and willing to carry out patches and customizations when required. Our store staff have always found the frontend easy to use in a busy store 7 days a week.

Cons

I am in a different time zone to the support team, which occasionally causes some short delay in response. But the team are always quick to acknowledge any query, and often respond outside of normal office hours.

Switched from

[ConnectPOS](https://www.capterra.com/p/176262/ConnectPOS/)

We were carrying out a review of all Magento extensions we use and Magestore offered more options for a better price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Patrick M.

COO

Food & Beverages

### "Magestore is the ultimate Magento business companion!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2026

Always very communicative and thorough. They have competitive pricing and have been with them for years.

Pros

Magestore is very collaborative and professional in their approach. Very easy and efficient to work with

Cons

I like everything about them. They work quickly and efficiently and understand the issues without having to overexplain

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

kerry H.

balloon manager

Retail

### "MagStore POS System: A Game Changer for Our Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

One of the highlights of our experience has been the customer support, specifically from \[sensitive content hidden\] . She has been instrumental in helping us customize the POS to fit our unique requirements. Whether it's adjusting features or guiding us through technical aspects, \[sensitive content hidden\] has always been quick to respond, knowledgeable, and genuinely helpful. Her ability to tailor the system to our needs has made a huge difference. What stands out the most is that the system isn’t just functional but also incredibly informative. We can easily access all the data we need to run the store effectively and make informed decisions, which is invaluable for tracking sales, inventory, and customer info. Overall, MagStore has been a fantastic addition to our business, and I highly recommend it for anyone looking for a reliable, easy-to-use POS system with exceptional support.

Pros

We’ve been using MagStore for our POS system, and I couldn't be more pleased with the results. The system itself is incredibly user-friendly, and it meets all of our business needs effortlessly. It’s streamlined, efficient, and makes transactions quick and easy, which is crucial for our daily operations.

Cons

nothing it was perfect always so helpful and easy to communicate with us. teams meeting when you need them

Review source

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[View all Reviews](https://www.capterra.com/p/267036/Native-Omnichannel-Solution-for-Magento-Retailers/reviews/)

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