# Small Business WiFi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Small Business WiFi Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/267140/Purple-WiFi --- # Small Business WiFi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Small Business WiFi ## What is Small Business WiFi? Get your customers back in the door and encourage customer loyalty with Purple's Small Business WiFi solution. Collect first-hand visitor data through an enterprise-class captive portal and utilize your new insights to personalize marketing efforts all in one platform! ## What is Small Business WiFi used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Small Business WiFi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.purple.ai&name=Small Business WiFi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Small Business WiFi 3.8 (4) VS. [4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (4) Ease Of Use 4.2 (752) Value For Money 3.3 (4) Value For Money 4.3 (533) Customer Service 3.5 (4) Customer Service 4.3 (543) ## Small Business WiFi alternatives [4.5 (704)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (6,029)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Customer Segmentation 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Membership Management 3.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Reporting/Analytics 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data ROI Tracking 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Social Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage campaigns and track engagement for marketing efforts across social media channels Small Business WiFi 11 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Manage campaigns and track engagement for marketing efforts across social media channels Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 3.3 (4) ### Starting price Contact vendor for pricing Free trial available Value for money 3.3 (4) 3.3 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (4) 3.5 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent BW Bailey W. Director Hospitality ### "Shame that they hold a bg part of the market" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 13, 2022 No other words as you can guess from my above response... Pros It markets as a easy solution with easy rollout but this is not the case Cons No support and multiple steps after many months of asking to cancel to jump through hoops to finally get there. They are quick to cancel it after you cancel the card... The setup on Unifi was not fully supported which is against what they state on the hardware they support and they also falsely market the intergrtations you can use as an SMB Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Amit J. Partner Information Technology and Services ### "Premium Guest wifi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2022 Pros Being cloud and pioneer world wide Supports almost all hardware devices and ease to deploy Cons Everything is perfect need to work on free wifi which is stoped now post covid Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Colin M. Marketer Hospitality ### "Purple helps get visitors back in the door!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 12, 2022 I am very happy with my experience using small business wifi and get a great return for such little investment. Pros Being able to engage customers during their stay and once they've left has really improved how often visitors come back! Cons I'm not a very technical person so adding Purple to our small router collection was a little tricky at first but once I got the first one done right the rest were quickly set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Project Management Hospitality ### "Current User of Purple WiFi" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 8, 2019 Overall, it is a very good service that offers business that are not tech-savvy to install wi-fi welcome pages. Pros It takes care of the coding and development process and allows to implement the splash page easily. Cons It is a little bit challenging to design the splash page, especially when faced with the size and proportions limits of the photos that are supposed to be uploaded. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)