# Small Business WiFi Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Small Business WiFi Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/267140/Purple-WiFi

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# 

 Small Business WiFi Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Small Business WiFi

## What is Small Business WiFi?

Get your customers back in the door and encourage customer loyalty with Purple's Small Business WiFi solution. Collect first-hand visitor data through an enterprise-class captive portal and utilize your new insights to personalize marketing efforts all in one platform!

## What is Small Business WiFi used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Small Business WiFi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.purple.ai&name=Small Business WiFi)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Small Business WiFi

3.8 (4)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (4)

Ease Of Use

4.6 (1,380)

Value For Money

3.3 (4)

Value For Money

4.4 (1,184)

Customer Service

3.5 (4)

Customer Service

4.6 (1,333)

## Small Business WiFi alternatives

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (227)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Customer Segmentation

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Membership Management

3.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Reporting/Analytics

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

ROI Tracking

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Social Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage campaigns and track engagement for marketing efforts across social media channels

Small Business WiFi 10 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ability to chat online in real time

Database of members to track personal information of individuals and families

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Manage campaigns and track engagement for marketing efforts across social media channels

Get Advice

We can help you find the software with the features you need.

Features

3.8 (4)

3.8

Based on 4 reviews

## Pricing

Value for money

3.3 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.3 (4)

3.3

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (4)

3.5

Based on 4 reviews

## User reviews

Overall rating

3.8

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BW

Bailey W.

Director

Hospitality

### "Shame that they hold a bg part of the market"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 13, 2022

No other words as you can guess from my above response...

Pros

It markets as a easy solution with easy rollout but this is not the case

Cons

No support and multiple steps after many months of asking to cancel to jump through hoops to finally get there. They are quick to cancel it after you cancel the card... The setup on Unifi was not fully supported which is against what they state on the hardware they support and they also falsely market the intergrtations you can use as an SMB

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Amit J.

Partner

Information Technology and Services

### "Premium Guest wifi"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2022

Pros

Being cloud and pioneer world wide Supports almost all hardware devices and ease to deploy

Cons

Everything is perfect need to work on free wifi which is stoped now post covid

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Colin M.

Marketer

Hospitality

### "Purple helps get visitors back in the door!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 12, 2022

I am very happy with my experience using small business wifi and get a great return for such little investment.

Pros

Being able to engage customers during their stay and once they've left has really improved how often visitors come back!

Cons

I'm not a very technical person so adding Purple to our small router collection was a little tricky at first but once I got the first one done right the rest were quickly set up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Project Management

Hospitality

### "Current User of Purple WiFi"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 8, 2019

Overall, it is a very good service that offers business that are not tech-savvy to install wi-fi welcome pages.

Pros

It takes care of the coding and development process and allows to implement the splash page easily.

Cons

It is a little bit challenging to design the splash page, especially when faced with the size and proportions limits of the photos that are supposed to be uploaded.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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