---
title: "OnDoctor Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OnDoctor Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more."
source_url: "https://www.capterra.com/p/267185/OnDoctor/"
page_type: "product"
language: "en"
---

# 

 OnDoctor Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

OnDoctor

## What is OnDoctor?

Ondoctor is a startup specialized in offering a system for the complete management of clinics and offices. Our goal is to offer a complete, modern and fully cloud-based system, accessible from cell phones, tablets or computers. Among the features offered are: electronic medical records, teleconsultation, medication prescription, online agenda, confirmation of appointments via Whatsapp, marketing, health plan billing (TIIS), financial management, management of transfers

## What is OnDoctor used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$64.95

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OnDoctor?[Manage this product listing](https://www.g2.com/products/ondoctor/claim_requests/new?auto=true)

## OnDoctor Overview

Updated September 2026

AI summary

OnDoctor provides medical practice management, electronic medical records, and telemedicine capabilities for organizations of all sizes. It supports core tasks such as claims management, medical billing, patient and physician scheduling, and e-prescribing. Notable features include live chat, multi-location support, automated scheduling, and financial management, with deployment options across cloud and major operating systems for flexible access.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnDoctor

0.0

VS.

[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

R$64.95

Per User, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,227)

Value For Money

0.0 (0)

Value For Money

4.7 (973)

Customer Service

0.0 (0)

Customer Service

4.8 (714)

## OnDoctor alternatives

[4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

[4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/158461/Doxy-me/)

## FAQs about OnDoctor

Overview

### What company size and specific industries is OnDoctor built for?

OnDoctor is designed for clinics of any size, including small, mid-sized, and larger healthcare practices that need a clinic management system. It is aimed at the healthcare sector, especially medical clinics and similar outpatient care settings that require organized patient and practice administration.

Features and Usability

### What are the key features of OnDoctor?

OnDoctor offers appointment scheduling, automated scheduling, and calendar management for clinic booking, plus patient scheduling and physician scheduling. It includes patient records management, charting, e-prescribing, and document storage for clinical workflows, along with billing and invoicing, claims management, revenue management, reminders, and telemedicine.

Getting Started and Support

### What training and onboarding options does OnDoctor offer?

OnDoctor provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced review of key steps and features.

Getting Started and Support

### What customer support options does OnDoctor offer?

OnDoctor provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available for support, so user experience details such as response times, helpfulness, or common frustrations cannot be confirmed from the catalog data alone.

## Features

AI summary

Based on 2,052 Medical Practice Management reviews

Capterra data shows that buyers of Medical Practice Management software rank the following features as their top priorities:

-   **Practice Management** (**58%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Patient Records Management** (**59%**)

OnDoctor supports **Appointment Management** and **Patient Records Management**, giving practices the tools to handle bookings efficiently and maintain accurate patient information in one system. However, it does not offer **Practice Management**. Instead, it provides other features that reviewers also rate highly, including **Appointment Scheduling** (**61%**) and **Charting** (**64%**), helping businesses organize calendars, document care clearly, and keep daily clinical and administrative work moving smoothly.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Billing & Invoicing

Create, manage, and send invoices or bills to customers

OnDoctor 41 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Customizable Forms: Customize contracts and forms to collect specific information
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Historical Reporting: Information, data and reports that are being tracked over time
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Multi-Provider Practice: For practices with multiple providers
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Patient Intake: Patients can register for appointments in advance online
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Physician Scheduling: Manage physician availability and schedules
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.

---

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## Pricing

Free Trial

Free Version

Basic

R$64.95

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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